User Guide
Page 5
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
...and administrator information 92 Restoring the factory default settings...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100... with ...107 Remove paper from standard output bin...107 31 Defective cartridge...107 32.yy Replace unsupported cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems......
User Guide
Page 138
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
... feeder 103 2-sided printing 56 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 550-sheet drawer installing 19 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace toner 108 A attaching cables 22 B booklet printing... 106 collate setting Finishing menu 67 configurations printer 11 conserving supplies 26 contacting Customer Support 123 control panel, printer 29, 36 buttons 14 lights 14 Custom Types menu 72 D Default Source menu 67 documents, printing from Macintosh computer 55 from Windows 55 duplex printing 56 manual 56...
User Guide
Page 140
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
...moving 90 selecting a location 10 shipping 91 printer control panel 29, 36 buttons 14 lights 14 printer messages 31 Defective cartridge 107 32.yy Replace unsupported cartridge 107 58 Too many flash options installed 107 58 Too many trays attached 108 59 Incompatible tray 108 88 Replace ...of the paper 56 print quality test pages 62, 114 publications, finding 9 Q Quality menu 79 R recycled paper using 26 recycling Lexmark packaging 28 Lexmark products 28 toner cartridges 28 WEEE statement 126 Remove paper from standard output bin 107 replacing photoconductor kit 87 toner cartridge 85 reprint ...
Service Manual
Page 28
... . 4. Check for more information. 5. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature of the fuser) and then stays on momentarily 2. If there ...
... . 4. Check for more information. 5. The printer cycles down into standby mode, and lights solid. 2-2 Lexmark™ E260d, E260dn After the lights quit flashing, the light flashes until the fuser comes up to temperature (5-20 additional seconds, depending on the initial temperature of the fuser) and then stays on momentarily 2. If there ...
Service Manual
Page 29
... for service (see "Service tertiary error codes" on page 2-28. Not all lights flashing as the primary notification or code. Doubleclick Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. See "Service codes" on page 2-30) indicate specific ...display, then there may be all the information that is needed. Note: If data is sent to the printer and all lights flash immediately, and double-clicking does not change . This may appear with more detailed information. Contact the next level of support. 4513-220...
... for service (see "Service tertiary error codes" on page 2-28. Not all lights flashing as the primary notification or code. Doubleclick Primary Codes Secondary Codes All service errors are indicated by all initial level light patterns have secondary patterns. See "Service codes" on page 2-30) indicate specific ...display, then there may be all the information that is needed. Note: If data is sent to the printer and all lights flash immediately, and double-clicking does not change . This may appear with more detailed information. Contact the next level of support. 4513-220...
Service Manual
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... 8 x Waiting 8 z z Flushing buffer/Resolution reduced 9 ✷ ✷ Not ready 9 z (printer is offline) Close door or Insert Cartridge 10 z Unsupported Flash Option Installed Cancel job 10 z z z z z z Reset printer Restore factory defaults Invalid engine code 11 z z Invalid network code Resolution reduced while 11 ✷ ...system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn z Light on page 2-2 for icon information.
... 8 x Waiting 8 z z Flushing buffer/Resolution reduced 9 ✷ ✷ Not ready 9 z (printer is offline) Close door or Insert Cartridge 10 z Unsupported Flash Option Installed Cancel job 10 z z z z z z Reset printer Restore factory defaults Invalid engine code 11 z z Invalid network code Resolution reduced while 11 ✷ ...system code ✷ z z z z Service error² 13 ✷ ✷ ✷ ✷ ✷ ✷ Printer error³ 13 z z 2-4 Lexmark™ E260d, E260dn z Light on page 2-2 for icon information.
Service Manual
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... in Multi-purpose 15 z Feeder or Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will follow this code. ³ Secondary codes will remain flashing with other primary light sequences. ² Secondary codes, and often a tertiary code, will follow this code. z z z z z z ✷ z x z ✷ z ✷ z z z z z z Diagnostics information...
... in Multi-purpose 15 z Feeder or Manual Feeder Load Tray 1 for side 2 of manual 15 z ✷ duplex printing ¹ Toner low light will follow this code. ³ Secondary codes will remain flashing with other primary light sequences. ² Secondary codes, and often a tertiary code, will follow this code. z z z z z z ✷ z x z ✷ z ✷ z z z z z z Diagnostics information...
Service Manual
Page 32
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
...light sequences when replacing the photoconductor Printer Condition Page Replace photoconductor 12 ✷ (printer hard stop) Ready and Replace Photoconductor/Power Save and Replace Photoconductor Demo Mode Ready and Replace Photoconductor Hex Trace Ready and Replace Photoconductor Busy and Replace Photoconductor • Defragmenting Flash... and Replace Photoconductor • Formatting Flash and Replace Photoconductor ...pages and Replace Photoconductor • Programming Flash and Replace Photoconductor Resolution reduced/Flushing buffer...
Service Manual
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... the print job. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is defragmenting, formatting, or programming Flash. Waiting z z Meaning The printer is on when the printing stops. • ...buffer. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. The Ready light is waiting until a print timeout occurs, or until it receives additional data. Action • Advanced users can use Hex Trace to help ...
... the print job. • Press and hold Cancel to reset the printer. 2-8 Lexmark™ E260d, E260dn Hex Trace Ready x Meaning The printer is in the Ready mode, and Hex Trace is defragmenting, formatting, or programming Flash. Waiting z z Meaning The printer is on when the printing stops. • ...buffer. • Press and release Cancel to cancel the print job. • Press and hold Cancel to reset the printer. The Ready light is waiting until a print timeout occurs, or until it receives additional data. Action • Advanced users can use Hex Trace to help ...
Service Manual
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...lights are both on, a printer error has occurred with a secondary code. Printer Condition Page Complex page 20 z Insufficient collation area 21 z Defective flash... z mismatch Change toner cartridge / invalid 25 z ✷ refill Missing / Defective toner 26 z z cartridge Unsupported toner cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z ✷...
...lights are both on, a printer error has occurred with a secondary code. Printer Condition Page Complex page 20 z Insufficient collation area 21 z Defective flash... z mismatch Change toner cartridge / invalid 25 z ✷ refill Missing / Defective toner 26 z z cartridge Unsupported toner cartridge 26 z Too many options attached 26 z Unsupported Flash in slot 1 27 z z Unformatted Flash 27 z z Install MICR cartridge 27 z MICR cartridge empty 27 ✷ z z z z z z z ✷ z ✷ z ✷ ✷ ✷ z ✷ z z ✷...
Service Manual
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...not supported by the printer. Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the... toner cartridge, and shake it to clear the light sequence and continue processing the print job. • Turn the printer off . • ... the toner cartridge. • Turn the printer on . The option will be ignored. 2-26 Lexmark™ E260d, E260dn Unsupported toner cartridge z z z Meaning The toner cartridge is getting low, or a defective toner ...
...not supported by the printer. Action • Press and release Continue to clear the light sequence and continue processing the print job. • Turn the printer off . • Remove the... toner cartridge, and shake it to clear the light sequence and continue processing the print job. • Turn the printer off . • ... the toner cartridge. • Turn the printer on . The option will be ignored. 2-26 Lexmark™ E260d, E260dn Unsupported toner cartridge z z z Meaning The toner cartridge is getting low, or a defective toner ...
Service Manual
Page 54
...• The primary light pattern indicates a service error (all lights flash, double-click to see the secondary code. Double-click for service errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Contact the next level ...of support. Double-click again to see the tertiary code. 4513-220, -230 Service codes All service errors are indicated by all lights flash simultaneously, and double-clicking does not produce a...
...• The primary light pattern indicates a service error (all lights flash, double-click to see the secondary code. Double-click for service errors See service secondary error codes ✷ ✷ ✷ ✷ ✷ ✷ 2-28 Lexmark™ E260d, E260dn Contact the next level ...of support. Double-click again to see the tertiary code. 4513-220, -230 Service codes All service errors are indicated by all lights flash simultaneously, and double-clicking does not produce a...
Service Manual
Page 56
... error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which indicate a faulty programming process or faulty component on the controller board, replace the controller board. Note: All service errors...10039; ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn See "Controller board removal" on page 3-8. For brevity, this symbol appears, there is a danger from the error. Controller software Codes 90x...
... error ✷ ✷ ✷ 904: Service engine software error ✷ ✷ 905: Interface violation by all lights flashing which indicate a faulty programming process or faulty component on the controller board, replace the controller board. Note: All service errors...10039; ✷ Service watchdog: 90x ✷ ✷ ✷ 901: Timer service slow ✷ ✷ ✷ 2-30 Lexmark™ E260d, E260dn See "Controller board removal" on page 3-8. For brevity, this symbol appears, there is a danger from the error. Controller software Codes 90x...
Service Manual
Page 60
... 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry. Lights Service secondary codes: 98x Service tertiary codes: paper port communication error 980... communication failure ✷ ✷ ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Replace the controller board assembly. 4513-220, -230 Network error Indicates an error in the paper port.
... 978: Bad checksum while programming port ✷ ✷ 979: Flash parts failed while programming port ✷ ✷ ✷ Paper port communication error Indicates a communication error in the network circuitry. Lights Service secondary codes: 98x Service tertiary codes: paper port communication error 980... communication failure ✷ ✷ ✷ 984: Service paper port communication failure ✷ ✷ 2-34 Lexmark™ E260d, E260dn Replace the controller board assembly. 4513-220, -230 Network error Indicates an error in the paper port.
Service Manual
Page 79
... tightly. Open the front access door. e. Once the media exits into the output bin, the printer returns to isolate problems such as light or toner streaks. None should be caused by the PC roll not being properly charged. Diagnostics information 2-53 To print the print quality ...) found about 14 mm above and to initiate printing the quality test pages. Turn on . 3. Press and release three times until all the lights flash to the right of the transfer roll gear. • If there is blank. A gap in printer service errors unless there is blockage of ...
... tightly. Open the front access door. e. Once the media exits into the output bin, the printer returns to isolate problems such as light or toner streaks. None should be caused by the PC roll not being properly charged. Diagnostics information 2-53 To print the print quality ...) found about 14 mm above and to initiate printing the quality test pages. Turn on . 3. Press and release three times until all the lights flash to the right of the transfer roll gear. • If there is blank. A gap in printer service errors unless there is blockage of ...
Service Manual
Page 87
...There are two different test menus that can be accessed during POR to the instructions printed by pressing and holding Continue until all of the lights flash, then release the button. Turn off the printer. 2. Turn on ). • Press and release to configure a printer for operation...will blink when the page is being formatted and printed. These items are infrequently required by pressing and holding Continue until all of the lights flash, then release the button. Open the front access door. 3. The Configuration menu group contains a set of menus, settings and operations ...
...There are two different test menus that can be accessed during POR to the instructions printed by pressing and holding Continue until all of the lights flash, then release the button. Turn off the printer. 2. Turn on ). • Press and release to configure a printer for operation...will blink when the page is being formatted and printed. These items are infrequently required by pressing and holding Continue until all of the lights flash, then release the button. Open the front access door. 3. The Configuration menu group contains a set of menus, settings and operations ...
Service Manual
Page 90
... printer while pressing and holding until all of the lights flash. To exit Hex Trace, turn off the printer. 2. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Open the front access door. 3. Resources in printer...settings in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are missing. Print menus by providing information about what the printer is blank. Hex Trace helps determine if there is a problem with...
... printer while pressing and holding until all of the lights flash. To exit Hex Trace, turn off the printer. 2. The replace photoconductor message should be cleared only when the photoconductor kit has been replaced. 3-4 Lexmark™ E260d, E260dn Open the front access door. 3. Resources in printer...settings in the Parallel menu, Network menu, and USB menu. • All downloaded resources (fonts, macros, and symbol sets) in flash memory are missing. Print menus by providing information about what the printer is blank. Hex Trace helps determine if there is a problem with...
Service Manual
Page 94
... Prt Duplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. Press and hold until the lights flash to stop . Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Cont Prt Simplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. Press to print...
... Prt Duplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. Press and hold until the lights flash to stop . Follow the instructions on None page 3-9 for more information. 3-8 Lexmark™ E260d, E260dn Cont Prt Simplex Tray 1 Continuously print pages containing cross lines, printer information, and margin settings. Press to print...