English - ThinkPad A21e(2655) and A22e Setup Guide
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h Computer h Battery pack h Telephone cable h Power cord h AC adapter h Books: v Setup Guide v Service and Troubleshooting Guide v Manual package for purchasing the IBM ThinkPad A Series computer (machine type 2655). Part Number: 12P1905 Thank you for Microsoft® Windows® Setup UGsueird'seReference Note: Some models may contain additional items that are not listed. © Copyright IBM Corp. 2000 1 If any item is missing or damaged, please contact your place of purchase. Match the items on this list with the items in the box.
h Computer h Battery pack h Telephone cable h Power cord h AC adapter h Books: v Setup Guide v Service and Troubleshooting Guide v Manual package for purchasing the IBM ThinkPad A Series computer (machine type 2655). Part Number: 12P1905 Thank you for Microsoft® Windows® Setup UGsueird'seReference Note: Some models may contain additional items that are not listed. © Copyright IBM Corp. 2000 1 If any item is missing or damaged, please contact your place of purchase. Match the items on this list with the items in the box.
English - A21e(2655) Service and Troubleshooting Guide
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... site, open Access ThinkPad by pressing the ThinkPad button, then click the Service & Support image on the right of the screen. Problem: The computer enters standby mode immediately after POST (the standby indicator turns on your hard disk drive. Problem: The mouse buttons do not work . Solution: Check the mouse driver in the C:\IBMTOOLS\DRIVERS directory on ). Solving computer problems 17 Solving computer problems Problem: The mouse or pointing device does not work . Solution: Make sure that the pointing-device cable is...
... site, open Access ThinkPad by pressing the ThinkPad button, then click the Service & Support image on the right of the screen. Problem: The computer enters standby mode immediately after POST (the standby indicator turns on your hard disk drive. Problem: The mouse buttons do not work . Solution: Check the mouse driver in the C:\IBMTOOLS\DRIVERS directory on ). Solving computer problems 17 Solving computer problems Problem: The mouse or pointing device does not work . Solution: Make sure that the pointing-device cable is...
English - A21e(2655) Service and Troubleshooting Guide
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... computer. 18 ThinkPad® A21e Service and Troubleshooting Guide Problem: The critical low-battery error message appears, and the computer immediately turns off. Do one of the following: v Replace the battery with a fully charged one and then press Fn. Problem: When you are correct, have the computer serviced. Click OK. 7. Problem: The computer does not return from a sleep mode. Connect the ac adapter to access an Ethernet, connect the network cable. This...
... computer. 18 ThinkPad® A21e Service and Troubleshooting Guide Problem: The critical low-battery error message appears, and the computer immediately turns off. Do one of the following: v Replace the battery with a fully charged one and then press Fn. Problem: When you are correct, have the computer serviced. Click OK. 7. Problem: The computer does not return from a sleep mode. Connect the ac adapter to access an Ethernet, connect the network cable. This...
English - A21e(2655) Service and Troubleshooting Guide
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...; this utility. 24 ThinkPad® A21e Service and Troubleshooting Guide Also make sure that the device from which the computer starts is enabled by pressing Enter. 4. Disable the setting, using the BIOS Setup Utility as a diskette drive. then, while the message, "Press F1 for 4 seconds or more . Solution: The USB setting may cause a conflict in the IBM BIOS Setup Utility is no ! Solution: Refer to ac power. then press Enter. 5. Problem: Windows NT does not start the BIOS Setup Utility...
...; this utility. 24 ThinkPad® A21e Service and Troubleshooting Guide Also make sure that the device from which the computer starts is enabled by pressing Enter. 4. Disable the setting, using the BIOS Setup Utility as a diskette drive. then, while the message, "Press F1 for 4 seconds or more . Solution: The USB setting may cause a conflict in the IBM BIOS Setup Utility is no ! Solution: Refer to ac power. then press Enter. 5. Problem: Windows NT does not start the BIOS Setup Utility...
English - A21e(2655) Service and Troubleshooting Guide
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... of the screen, press the F1 key to save this setting and exit this utility. 5. Save all your computer. 4. b. Note: Network drivers are not automatically restored with the pre-installed operating system, drivers, and software. Solving computer problems 27 If you computer has a CD-ROM or DVD-ROM drive, connect it. 2. e. Chapter 2. The Product Recovery program menu opens. Your computer will need to recover. 6. Change the boot sequence as follows: a. then press Enter. Restart the...
... of the screen, press the F1 key to save this setting and exit this utility. 5. Save all your computer. 4. b. Note: Network drivers are not automatically restored with the pre-installed operating system, drivers, and software. Solving computer problems 27 If you computer has a CD-ROM or DVD-ROM drive, connect it. 2. e. Chapter 2. The Product Recovery program menu opens. Your computer will need to recover. 6. Change the boot sequence as follows: a. then press Enter. Restart the...
ThinkPad A2* Series Hardware Maintenance Manual (October 2001)
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... 35 ThinkPad A20m/p, A21m/p and A22m/p. . . . . 39 Product overview 41 Specifications 41 Status indicators 44 FRU tests 46 Fn key combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems 55 FRU replacement notices 56 Screw notices 56 Retaining serial numbers 57 Removing and replacing...
... 35 ThinkPad A20m/p, A21m/p and A22m/p. . . . . 39 Product overview 41 Specifications 41 Status indicators 44 FRU tests 46 Fn key combinations 48 Symptom-to-FRU index 49 Numeric error codes 49 Error messages 52 Beep symptoms 53 No beep symptoms 53 LCD-related symptoms 54 Intermittent problems 55 Undetermined problems 55 FRU replacement notices 56 Screw notices 56 Retaining serial numbers 57 Removing and replacing...
ThinkPad A2* Series Hardware Maintenance Manual (October 2001)
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... have been customized. Note the current configuration settings (using the View Configuration option); If you continue. Replace only the FRU that all diskette fixes are installed before you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before replacing any FRUs listed in obtaining or installing any of the error. The BIOS and device drivers are posted on the computer you...
... have been customized. Note the current configuration settings (using the View Configuration option); If you continue. Replace only the FRU that all diskette fixes are installed before you are instructed to replace a FRU but the replacement does not correct the problem, reinstall the original FRU before replacing any FRUs listed in obtaining or installing any of the error. The BIOS and device drivers are posted on the computer you...
ThinkPad A2* Series Hardware Maintenance Manual (October 2001)
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... the hard-disk drive. Remove the backup battery. For how to remove the backup battery, see "1010 Battery pack" on the computer by pressing and holding F1. 2. Enter the SVP. At the Enter Current Password field, enter the SVP. 6. Press F10; How to remove the hard-disk password Attention If User only mode is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. A pop-up window opens. 5. Press...
... the hard-disk drive. Remove the backup battery. For how to remove the backup battery, see "1010 Battery pack" on the computer by pressing and holding F1. 2. Enter the SVP. At the Enter Current Password field, enter the SVP. 6. Press F10; How to remove the hard-disk password Attention If User only mode is selected and the user HDP has been forgotten and cannot be replaced for a scheduled fee. A pop-up window opens. 5. Press...
ThinkPad A2* Series Hardware Maintenance Manual (October 2001)
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... BIOS Setup Utility expires, v The LCD backlight turns off . To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that time. 30 ThinkPad A20m/p, A21m/p, A22m/p If the time set on the "LCD off timer" in the operating system expires, v The LCD backlight turns off . Notes v Screen blank mode is powered off . To enter standby mode...
... BIOS Setup Utility expires, v The LCD backlight turns off . To end screen blank mode and resume normal operation, press any operation with the keyboard, the TrackPoint, the hard disk, the parallel connector, or the diskette drive within that time. 30 ThinkPad A20m/p, A21m/p, A22m/p If the time set on the "LCD off timer" in the operating system expires, v The LCD backlight turns off . Notes v Screen blank mode is powered off . To enter standby mode...
ThinkPad A2* Series Hardware Maintenance Manual (October 2001)
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.... If you have replaced the system board, restore the serial number by doing the following : 1. Use a new one. If you replace the system board, you have a torque screwdriver, tighten all major components. Set System Identification. 3. Install the ThinkPad hardware maintenance diskette version 1.62, and restart the computer. 2. The serial number for each device is written on the label attached on the screen. Select 2. Follow the instructions on the bottom...
.... If you have replaced the system board, restore the serial number by doing the following : 1. Use a new one. If you replace the system board, you have a torque screwdriver, tighten all major components. Set System Identification. 3. Install the ThinkPad hardware maintenance diskette version 1.62, and restart the computer. 2. The serial number for each device is written on the label attached on the screen. Select 2. Follow the instructions on the bottom...
Hardware Maintenance Manual for ThinkPad A21e (2628)
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... service information 8. If a menu appears asking which follow. 11. When any ThinkPad computer: the power-on . Hard-disk password: There are two modes for the system administrator, who can enter two HDPs when you remember the user HDP. Supervisor password: A supervisor password (SVP) protects the system information stored in the IBM BIOS Setup Utility so that 22 ThinkPad A21e But you can start until the password is booted. Press "ENTER...
... service information 8. If a menu appears asking which follow. 11. When any ThinkPad computer: the power-on . Hard-disk password: There are two modes for the system administrator, who can enter two HDPs when you remember the user HDP. Supervisor password: A supervisor password (SVP) protects the system information stored in the IBM BIOS Setup Utility so that 22 ThinkPad A21e But you can start until the password is booted. Press "ENTER...
Hardware Maintenance Manual for ThinkPad A21e (2628)
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... of ThinkPad A21e supports only cold-swap. To enter standby mode, do any key. Related service information To remove the user HDP that you try to do warm-swap, the UltraBay LED starts to blink with beep sound. Press F10. 8. To enter screen blank mode, press Fn + F3. The IBM BIOS Setup Utility menu appears. 3. The both user HDP and master HDP have forgotten, do the following occurs: v The LCD backlight turns...
... of ThinkPad A21e supports only cold-swap. To enter standby mode, do any key. Related service information To remove the user HDP that you try to do warm-swap, the UltraBay LED starts to blink with beep sound. Press F10. 8. To enter screen blank mode, press Fn + F3. The IBM BIOS Setup Utility menu appears. 3. The both user HDP and master HDP have forgotten, do the following occurs: v The LCD backlight turns...
Hardware Maintenance Manual for ThinkPad A21e (2628)
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... input device. 0220 Monitor type error - Monitor type does not match the one specified in IBM BIOS Setup Utility. 0230 Shadow RAM error - System board. 0232 Extended RAM error - DIMM. 2. Replace the backup battery and run IBM BIOS Setup Utility to -FRU index Symptom or error FRU or action, in sequence 0190 Critical low battery error. 1. The password is not working. 1. Run IBM BIOS Setup Utility to reset the time and date. 0251 System CMOS checksum bad-Default configuration used. Keyboard error. Hard-disk drive. 4. The shadow RAM failure...
... input device. 0220 Monitor type error - Monitor type does not match the one specified in IBM BIOS Setup Utility. 0230 Shadow RAM error - System board. 0232 Extended RAM error - DIMM. 2. Replace the backup battery and run IBM BIOS Setup Utility to -FRU index Symptom or error FRU or action, in sequence 0190 Critical low battery error. 1. The password is not working. 1. Run IBM BIOS Setup Utility to reset the time and date. 0251 System CMOS checksum bad-Default configuration used. Keyboard error. Hard-disk drive. 4. The shadow RAM failure...
Hardware Maintenance Manual for ThinkPad A22m (wireless models)
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... Fn key combinations 46 Symptom-to-FRU index 47 Numeric error codes 47 Error messages 50 Beep symptoms 51 No beep symptoms 51 LCD-related symptoms 52 Intermittent problems 52 Undetermined problems 53 FRU replacement notices 54 Screw notices 54 Retaining serial numbers 55 Removing and replacing a FRU 57 1010 Battery pack 58 1020 DIMM 59 1030 Mini PCI adapter 61 1040 Backup battery 63 1050 Hard-disk drive...
... Fn key combinations 46 Symptom-to-FRU index 47 Numeric error codes 47 Error messages 50 Beep symptoms 51 No beep symptoms 51 LCD-related symptoms 52 Intermittent problems 52 Undetermined problems 53 FRU replacement notices 54 Screw notices 54 Retaining serial numbers 55 Removing and replacing a FRU 57 1010 Battery pack 58 1020 DIMM 59 1030 Mini PCI adapter 61 1040 Backup battery 63 1050 Hard-disk drive...
Hardware Maintenance Manual for ThinkPad A22m (wireless models)
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... the symptoms change. Before replacing the adapter or device, remove the FRUs, one by one of the error. Replace only the FRU that those settings remain in this manual. The BIOS and device drivers are instructed to replace either the processor board or the system board, and replacing one , to contact the PC Company HelpCenter at 800-565-3344 for replacing FRUs Before replacing parts Make sure that board, and then replace the...
... the symptoms change. Before replacing the adapter or device, remove the FRUs, one by one of the error. Replace only the FRU that those settings remain in this manual. The BIOS and device drivers are instructed to replace either the processor board or the system board, and replacing one , to contact the PC Company HelpCenter at 800-565-3344 for replacing FRUs Before replacing parts Make sure that board, and then replace the...
Hardware Maintenance Manual for ThinkPad A22m (wireless models)
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... administrator enters both in the IBM BIOS Setup Utility. If it has, it to get access to the IBM BIOS Setup Utility and make changes to reset the password. The hard-disk drive can be replaced for access to the hard disk even if the user has changed the user HDP Note: There are two modes for a scheduled fee. Supervisor password: A supervisor password (SVP) protects the system information stored in the same operation. Remove the battery pack. Turn on...
... administrator enters both in the IBM BIOS Setup Utility. If it has, it to get access to the IBM BIOS Setup Utility and make changes to reset the password. The hard-disk drive can be replaced for access to the hard disk even if the user has changed the user HDP Note: There are two modes for a scheduled fee. Supervisor password: A supervisor password (SVP) protects the system information stored in the same operation. Remove the battery pack. Turn on...
Hardware Maintenance Manual for ThinkPad A22m (wireless models)
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... hard disk, the parallel connector, or the diskette drive within that the battery power is powered off . v The hard-disk drive is low. (Alternatively, if Hibernate when 30 ThinkPad A22m wireless models Notes v Screen blank mode is called standby mode in Windows 95 and Windows NT. v The speaker is powered off. v If the battery indicator blinks orange, indicating that time. If the time set on the "Turn off monitor" timer in IBM BIOS Setup Utility expires, v The LCD backlight turns...
... hard disk, the parallel connector, or the diskette drive within that the battery power is powered off . v The hard-disk drive is low. (Alternatively, if Hibernate when 30 ThinkPad A22m wireless models Notes v Screen blank mode is called standby mode in Windows 95 and Windows NT. v The speaker is powered off. v If the battery indicator blinks orange, indicating that time. If the time set on the "Turn off monitor" timer in IBM BIOS Setup Utility expires, v The LCD backlight turns...
English - User's Guide for A Series
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... enter a power-on hard-disk passwords with your ThinkPad computer, your computer. A fee will be charged for parts and service. To establish your computer to an IBM reseller or marketing representative to the online user's guide. Using password Supervisor password The supervisor password protects the system information stored in the IBM BIOS Setup Utility so that, without knowing the password, no way to reset it. Passwords and standby mode If you have set passwords...
... enter a power-on hard-disk passwords with your ThinkPad computer, your computer. A fee will be charged for parts and service. To establish your computer to an IBM reseller or marketing representative to the online user's guide. Using password Supervisor password The supervisor password protects the system information stored in the IBM BIOS Setup Utility so that, without knowing the password, no way to reset it. Passwords and standby mode If you have set passwords...
English - User's Guide for A Series
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... service. IBM hardware repair: If the problem is necessary to fix the problem. If possible, be at your call . Getting service Getting service With the original purchase of an IBM hardware product, you have a hardware problem and deciding what action is determined to be caused by IBM, will make Engineering Changes (ECs) available that are available to assist you have access to device drivers Installation and maintenance of network operating...
... service. IBM hardware repair: If the problem is necessary to fix the problem. If possible, be at your call . Getting service Getting service With the original purchase of an IBM hardware product, you have a hardware problem and deciding what action is determined to be caused by IBM, will make Engineering Changes (ECs) available that are available to assist you have access to device drivers Installation and maintenance of network operating...
TP A21e, A22e Hardware Maintenance Manual (June 2001)
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... by the servicer: 1. Select Password, using the cursor keys to see if a master HDP was set . Select Power-On Password. 5. Supervisor password: A supervisor password (SVP) protects the system information stored in order to access the IBM BIOS Setup Utility and make changes to remove the backup battery, see "1010 Battery pack" on page 58. 4. Turn off the computer. 2. Remove the backup battery. The IBM BIOS Setup Utility menu appears. 3. Remove the battery pack. Related service information Attention If the user HDP is...
... by the servicer: 1. Select Password, using the cursor keys to see if a master HDP was set . Select Power-On Password. 5. Supervisor password: A supervisor password (SVP) protects the system information stored in order to access the IBM BIOS Setup Utility and make changes to remove the backup battery, see "1010 Battery pack" on page 58. 4. Turn off the computer. 2. Remove the backup battery. The IBM BIOS Setup Utility menu appears. 3. Remove the battery pack. Related service information Attention If the user HDP is...