English - ThinkPad A21e(2655) and A22e Setup Guide
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Match the items on this list with the items in the box. h Computer h Battery pack h Telephone cable h Power cord h AC adapter h Books: v Setup Guide v Service and Troubleshooting Guide v Manual package for purchasing the IBM ThinkPad A Series computer (machine type 2655). If any item is missing or damaged, please contact your place of purchase. Part Number: 12P1905 Thank you for Microsoft® Windows® Setup UGsueird'seReference Note: Some models may contain additional items that are not listed. © Copyright IBM Corp. 2000 1
Match the items on this list with the items in the box. h Computer h Battery pack h Telephone cable h Power cord h AC adapter h Books: v Setup Guide v Service and Troubleshooting Guide v Manual package for purchasing the IBM ThinkPad A Series computer (machine type 2655). If any item is missing or damaged, please contact your place of purchase. Part Number: 12P1905 Thank you for Microsoft® Windows® Setup UGsueird'seReference Note: Some models may contain additional items that are not listed. © Copyright IBM Corp. 2000 1
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...users, and information about your ThinkPad computer and its features by using the Quick Search or clicking one of the topics shown. Using Access ThinkPad. Find information about your computer, or wish to view IBM Web sites, simply press the ThinkPad button to set up Windows. ...Your computer comes with you have a question about accessories, software and upgrades. 5 Access ThinkPad is the comprehensive, on the...
...users, and information about your ThinkPad computer and its features by using the Quick Search or clicking one of the topics shown. Using Access ThinkPad. Find information about your computer, or wish to view IBM Web sites, simply press the ThinkPad button to set up Windows. ...Your computer comes with you have a question about accessories, software and upgrades. 5 Access ThinkPad is the comprehensive, on the...
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...of the country providing the service will issue an International Warranty Service Certificate, which you can use wherever IBM or IBM resellers sell and service this product. 6 IBM reserves the right to countries where their product (as identified by the 4-digit machine type) is ...time without notice. Service and Support information Getting help around the world International Warranty Service (IWS) is sold and serviced by IBM or IBM-authorized representatives. Warranty service delivery methods of the following IWS Offices: Southeast Asia, Australia, New Zealand, and Hong 61-2-9354...
...of the country providing the service will issue an International Warranty Service Certificate, which you can use wherever IBM or IBM resellers sell and service this product. 6 IBM reserves the right to countries where their product (as identified by the 4-digit machine type) is ...time without notice. Service and Support information Getting help around the world International Warranty Service (IWS) is sold and serviced by IBM or IBM-authorized representatives. Warranty service delivery methods of the following IWS Offices: Southeast Asia, Australia, New Zealand, and Hong 61-2-9354...
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Your name Company name Model number Serial number Company or reseller service IBM service Web site IBM service number Notes: Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM ThinkPad TrackPoint Microsoft and Windows are trademarks of Microsoft corporation in the United States and/or other countries. 7
Your name Company name Model number Serial number Company or reseller service IBM service Web site IBM service number Notes: Trademarks The following terms are trademarks of the IBM Corporation in the United States or other countries or both: IBM ThinkPad TrackPoint Microsoft and Windows are trademarks of Microsoft corporation in the United States and/or other countries. 7
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... or thicker telephone cable. v The battery pack contains a small amount of in landfills. Immediately wash the affected areas with IBM Corp. IBM may use your computer in some heat during an electrical storm. Use, duplication or disclosure restricted by GSA ADP Schedule Contract ... with your hands. This information could cause discomfort or, eventually, a skin burn. Changes are inconsistent with a properly grounded outlet. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this might result in the LCD contains mercury...
... or thicker telephone cable. v The battery pack contains a small amount of in landfills. Immediately wash the affected areas with IBM Corp. IBM may use your computer in some heat during an electrical storm. Use, duplication or disclosure restricted by GSA ADP Schedule Contract ... with your hands. This information could cause discomfort or, eventually, a skin burn. Changes are inconsistent with a properly grounded outlet. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this might result in the LCD contains mercury...
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A one-click guide to search the help system, offering information about all of ThinkPad users to access mobile resources, read tips and true stories, and share your own advice. Your gateway into a comprehensive help system. © Copyright IBM Corp. 2000 iii A quick way to service on the Web for your ThinkPad. Customize your ThinkPad with Access ThinkPad Join an interactive community of your ThinkPad computer hardware and software features. Finding information with accessories, software and services.
A one-click guide to search the help system, offering information about all of ThinkPad users to access mobile resources, read tips and true stories, and share your own advice. Your gateway into a comprehensive help system. © Copyright IBM Corp. 2000 iii A quick way to service on the Web for your ThinkPad. Customize your ThinkPad with Access ThinkPad Join an interactive community of your ThinkPad computer hardware and software features. Finding information with accessories, software and services.
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... help and support. Click one of your computer, or wish to view IBM Web sites, simply press the ThinkPad button to directly access information about your battery v Troubleshoot problems v Contact IBM for service and support v Perform many other tasks iv ThinkPad® A21e Service and Troubleshooting Guide It travels with you, eliminating the need...
... help and support. Click one of your computer, or wish to view IBM Web sites, simply press the ThinkPad button to directly access information about your battery v Troubleshoot problems v Contact IBM for service and support v Perform many other tasks iv ThinkPad® A21e Service and Troubleshooting Guide It travels with you, eliminating the need...
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... Warranty for European Union countries. . . 64 Trademarks 65 Index 67 © Copyright IBM Corp. 2000 vii General Terms 45 IBM Statement of your new ThinkPad computer 1 Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer . . . . 6 Chapter 2. Contents Finding information with Access ThinkPad iii Chapter 1. Overview of Warranty Worldwide except Canada, Puerto Rico, Turkey and...
... Warranty for European Union countries. . . 64 Trademarks 65 Index 67 © Copyright IBM Corp. 2000 vii General Terms 45 IBM Statement of your new ThinkPad computer 1 Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer . . . . 6 Chapter 2. Contents Finding information with Access ThinkPad iii Chapter 1. Overview of Warranty Worldwide except Canada, Puerto Rico, Turkey and...
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Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer . . . . 6 © Copyright IBM Corp. 2000 1 Chapter 1.
Overview of your new ThinkPad computer Your ThinkPad at a glance 2 Features 3 Specifications 5 Caring for your ThinkPad computer . . . . 6 © Copyright IBM Corp. 2000 1 Chapter 1.
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...Do not pack your passwords. If you forget a supervisor or hard disk password, IBM will not reset it is not damaged. If you are using, contact your telephone company. Chapter 1. See Access ThinkPad, your on-board help system, for information on the location of a CD or ...or loose diskette labels, as these connectors (press the ThinkPad button to the Web page: www.pc.ibm.com/register). Handle storage media and drives properly v If your computer comes with IBM (refer to open Access ThinkPad by pressing the ThinkPad button). Overview of the CD- Caring for information ...
...Do not pack your passwords. If you forget a supervisor or hard disk password, IBM will not reset it is not damaged. If you are using, contact your telephone company. Chapter 1. See Access ThinkPad, your on-board help system, for information on the location of a CD or ...or loose diskette labels, as these connectors (press the ThinkPad button to the Web page: www.pc.ibm.com/register). Handle storage media and drives properly v If your computer comes with IBM (refer to open Access ThinkPad by pressing the ThinkPad button). Overview of the CD- Caring for information ...
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...on the display or the keyboard. v Store your computer over while the ac adapter is warm- Caring for your ThinkPad computer v Only an authorized IBM ThinkPad repair technician should disassemble and repair your computer, reinstall the plastic bezel faces (if supplied). v Turn off your computer... as follows: v Use a soft cloth moistened with a dry, soft cloth. 8 ThinkPad® A21e Service and Troubleshooting Guide ...
...on the display or the keyboard. v Store your computer over while the ac adapter is warm- Caring for your ThinkPad computer v Only an authorized IBM ThinkPad repair technician should disassemble and repair your computer, reinstall the plastic bezel faces (if supplied). v Turn off your computer... as follows: v Use a soft cloth moistened with a dry, soft cloth. 8 ThinkPad® A21e Service and Troubleshooting Guide ...
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Solving computer problems Diagnosing problems 10 Troubleshooting 11 Error messages 11 Errors without messages 14 Password problems 15 A power switch problem 15 Keyboard problems 15 TrackPoint problems 16 Standby or hibernation problems . . . . 17 Computer screen problems 21 Battery problems 22 Hard disk drive problems 23 Other problems 24 Starting BIOS Setup Utility 25 Recover pre-installed software 26 Upgrading the hard disk drive 29 Replacing the battery 31 © Copyright IBM Corp. 2000 9 Chapter 2.
Solving computer problems Diagnosing problems 10 Troubleshooting 11 Error messages 11 Errors without messages 14 Password problems 15 A power switch problem 15 Keyboard problems 15 TrackPoint problems 16 Standby or hibernation problems . . . . 17 Computer screen problems 21 Battery problems 22 Hard disk drive problems 23 Other problems 24 Starting BIOS Setup Utility 25 Recover pre-installed software 26 Upgrading the hard disk drive 29 Replacing the battery 31 © Copyright IBM Corp. 2000 9 Chapter 2.
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...-Doctor for Windows. 3. If PC-Doctor for Windows reports that all of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to run PC-Doctor for Windows, do not interrupt the test while it does not run all of the diagnostic test... print the test log so that it by using PC-Doctor for Windows. Move the cursor to Programs and then to the help technician. 10 ThinkPad® A21e Service and Troubleshooting Guide To run the entire test; The Quick Test set can rapidly provide information to PC-Doctor for Windows. 4.
...-Doctor for Windows. 3. If PC-Doctor for Windows reports that all of the tests in PC-Doctor for Windows. If you are preparing to contact IBM for support, be sure to run PC-Doctor for Windows, do not interrupt the test while it does not run all of the diagnostic test... print the test log so that it by using PC-Doctor for Windows. Move the cursor to Programs and then to the help technician. 10 ThinkPad® A21e Service and Troubleshooting Guide To run the entire test; The Quick Test set can rapidly provide information to PC-Doctor for Windows. 4.
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...Have the computer serviced. 02F6: Software NMI failed Have the computer serviced. 02F7: Fail-safe timer NMI Have the computer serviced. Run the IBM BIOS Setup Utility to set the password. 0260: System timer error Have the computer serviced. 0270: Real time clock error Have the computer... error The system battery is set has been cleared. Test your computer's memory with PC-Doctor. failed 12 ThinkPad® A21e Service and Troubleshooting Guide Set the date and time, using the IBM BIOS Setup Utility. 0280: Previous boot incomplete Your computer was previously unable to start the...
...Have the computer serviced. 02F6: Software NMI failed Have the computer serviced. 02F7: Fail-safe timer NMI Have the computer serviced. Run the IBM BIOS Setup Utility to set the password. 0260: System timer error Have the computer serviced. 0270: Real time clock error Have the computer... error The system battery is set has been cleared. Test your computer's memory with PC-Doctor. failed 12 ThinkPad® A21e Service and Troubleshooting Guide Set the date and time, using the IBM BIOS Setup Utility. 0280: Previous boot incomplete Your computer was previously unable to start the...
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...you heard any key to load the default setting. v The ac adapter is connected to minimum brightness. Press F10 and then Enter to the IBM BIOS Setup Utility. Adjust the brightness level by pressing the Fn + Home key. v The computer power is on. (Turn on password prompt ...does not appear, the brightness control lever might be set , and the screen remains blank, have the computer serviced. 14 ThinkPad® A21e Service and Troubleshooting Guide If the screen is plugged into a working electrical outlet. Problem: When I turn off the computer; v Contact ...
...you heard any key to load the default setting. v The ac adapter is connected to minimum brightness. Press F10 and then Enter to the IBM BIOS Setup Utility. Adjust the brightness level by pressing the Fn + Home key. v The computer power is on. (Turn on password prompt ...does not appear, the brightness control lever might be set , and the screen remains blank, have the computer serviced. 14 ThinkPad® A21e Service and Troubleshooting Guide If the screen is plugged into a working electrical outlet. Problem: When I turn off the computer; v Contact ...
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...Move the TrackPoint or press a key to exit the screen saver, or press the power switch to reinstall your computer to an IBM reseller or IBM marketing representative to have the system board replaced. Solution: Turn off the computer. Proof of purchase is required, and an additional charge... your system by pressing and holding the power switch for the service. Chapter 2. Solution: First, reboot your computer to an IBM reseller or an IBM marketing representative to have to take your password or recover data from standby or hibernation. Keyboard problems Problem: The cursor does not...
...Move the TrackPoint or press a key to exit the screen saver, or press the power switch to reinstall your computer to an IBM reseller or IBM marketing representative to have the system board replaced. Solution: Turn off the computer. Proof of purchase is required, and an additional charge... your system by pressing and holding the power switch for the service. Chapter 2. Solution: First, reboot your computer to an IBM reseller or an IBM marketing representative to have to take your password or recover data from standby or hibernation. Keyboard problems Problem: The cursor does not...
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... Chapter 2. Note: For more information, see the manual supplied with the IBM PS/2® mouse, disable the TrackPoint, using the TrackPoint. Problem: The mouse buttons do not work . Try using the ThinkPad Configuration Program. Solution: Change the mouse driver to the mouse. Problem: The... Web site. Solution: Make sure that the mouse or pointing-device cable is enabled in this Web site, open Access ThinkPad by pressing the ThinkPad button, then click the Service & Support image on ). Standby or hibernation problems Problem: The computer enters standby mode automatically...
... Chapter 2. Note: For more information, see the manual supplied with the IBM PS/2® mouse, disable the TrackPoint, using the TrackPoint. Problem: The mouse buttons do not work . Try using the ThinkPad Configuration Program. Solution: Change the mouse driver to the mouse. Problem: The... Web site. Solution: Make sure that the mouse or pointing-device cable is enabled in this Web site, open Access ThinkPad by pressing the ThinkPad button, then click the Service & Support image on ). Standby or hibernation problems Problem: The computer enters standby mode automatically...
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... program, and then remove the PC Card or disable the PC Card slot, using the Control Panel. 20 ThinkPad® A21e Service and Troubleshooting Guide Start the ThinkPad Configuration program. 2. Click the Hibernation tab. 4. To enable the timer in this situation, edit the configuration ...information in Windows NT, you are using one of the IBM communication PC Cards. If you format your hard disk ...
... program, and then remove the PC Card or disable the PC Card slot, using the Control Panel. 20 ThinkPad® A21e Service and Troubleshooting Guide Start the ThinkPad Configuration program. 2. Click the Hibernation tab. 4. To enable the timer in this situation, edit the configuration ...information in Windows NT, you are using one of the IBM communication PC Cards. If you format your hard disk ...
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... time for one minute to room temperature. Problem: The computer does not operate with a fully charged battery. Problem: The battery cannot be charged in the IBM BIOS Setup Utility, make sure that there is too hot. This is a normal characteristic of the words Hard Drive. Solution: In the startup menu in...
... time for one minute to room temperature. Problem: The computer does not operate with a fully charged battery. Problem: The battery cannot be charged in the IBM BIOS Setup Utility, make sure that there is too hot. This is a normal characteristic of the words Hard Drive. Solution: In the startup menu in...
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this utility. 24 ThinkPad® A21e Service and Troubleshooting Guide however, the message saying that Windows NT .... Problem: The computer does not turn off . Solution: The USB setting may cause a conflict in the IBM BIOS Setup Utility is set so that the device from which the computer starts is on and you still have...computer to Enabled. then press Enter. 3. Select USB by checking there is displayed at the lower left of the IBM BIOS Setup Utility. Make sure that the startup sequence in allocating memory resources during a communication operation. Problem: The...
this utility. 24 ThinkPad® A21e Service and Troubleshooting Guide however, the message saying that Windows NT .... Problem: The computer does not turn off . Solution: The USB setting may cause a conflict in the IBM BIOS Setup Utility is set so that the device from which the computer starts is on and you still have...computer to Enabled. then press Enter. 3. Select USB by checking there is displayed at the lower left of the IBM BIOS Setup Utility. Make sure that the startup sequence in allocating memory resources during a communication operation. Problem: The...