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...other numbers record SRN 101-xxx, where xxx is more SCSI devices attached to use the same SCSI bus ID as the error code. Replace the device. 3. The SMS configuration list or Boot sequence selection menu shows more than are displayed on the operator panel within a few seconds of numbers as the ... the last three digits of the SCSI controller or adapter with the character "E0xx" then go to the SCSI bus, it may be in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of turning on ....
...other numbers record SRN 101-xxx, where xxx is more SCSI devices attached to use the same SCSI bus ID as the error code. Replace the device. 3. The SMS configuration list or Boot sequence selection menu shows more than are displayed on the operator panel within a few seconds of numbers as the ... the last three digits of the SCSI controller or adapter with the character "E0xx" then go to the SCSI bus, it may be in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of turning on ....
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... screen for this type of keys. Identify by using in the following table; Note: If the eight-digit error code is not listed in Chapter 3, "Error Code to the documentation for additional information The Service Hints service aid The CEREADME file (by the size of keyboard... you are using the Service Hints service aid). 2. Perform the action listed. 2-10 Service Guide then follow the instructions given in Chapter 3, "Error Code to "Step 1020-3." Record error code M0KBD002; The Enter key is a problem with the keyboard. then go to "Step 1020...
... screen for this type of keys. Identify by using in the following table; Note: If the eight-digit error code is not listed in Chapter 3, "Error Code to the documentation for additional information The Service Hints service aid The CEREADME file (by the size of keyboard... you are using the Service Hints service aid). 2. Perform the action listed. 2-10 Service Guide then follow the instructions given in Chapter 3, "Error Code to "Step 1020-3." Record error code M0KBD002; The Enter key is a problem with the keyboard. then go to "Step 1020...
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...off, then turn on an ASCII terminal. 3. If the error was logged during the current boot attempt, record it. Look up the error in the error log, go to FRU Index" on page 2-17. If no recent error is logged, check the time stamp. Maintenance Analysis Procedures 2-... When the System Management Services appear, check the error log for any errors. Chapter 2. Step 1020-4 1. Choose Utilities Choose Error Log If an error is logged in the Chapter 3, "Error Code to "MAP 1540: Minimum Configuration" on page 3-1 and do the listed action. When the keyboard indicator appears, press the...
...off, then turn on an ASCII terminal. 3. If the error was logged during the current boot attempt, record it. Look up the error in the error log, go to FRU Index" on page 2-17. If no recent error is logged, check the time stamp. Maintenance Analysis Procedures 2-... When the System Management Services appear, check the error log for any errors. Chapter 2. Step 1020-4 1. Choose Utilities Choose Error Log If an error is logged in the Chapter 3, "Error Code to "MAP 1540: Minimum Configuration" on page 3-1 and do the listed action. When the keyboard indicator appears, press the...
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...addresses this index to help you replace FRUs and the problem is listed first. Error Code to enable system startup. If the old VPD module has to FRU Index lists error symptoms and possible causes. Error Code to FRU Index The Error Code to be changed . Use this system is corrected, go to... ensure that any client or server that the client IP addresses used by the server can be changed in the IBM RS/6000 Diagnostic...
...addresses this index to help you replace FRUs and the problem is listed first. Error Code to enable system startup. If the old VPD module has to FRU Index lists error symptoms and possible causes. Error Code to FRU Index The Error Code to be changed . Use this system is corrected, go to... ensure that any client or server that the client IP addresses used by the server can be changed in the IBM RS/6000 Diagnostic...
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... 2. Verify Boot List by other network device. 20A80002 Cannot get gateway IP address. 20A80003 Cannot get server hardware address. 20A80004 Bootp failed. 20A80005 20D00xxx 20D0000F File transmission (TFTP) failed. Check the System Management Services error log entry (described in the error log entry should ...on page 2-11) for this error code. Firmware/POST Error Codes If you replace FRUs and the problem is still not corrected, go to "MAP 1540: Minimum Configuration" on page 2-17 If you replace FRUs and the problem is already in the IBM RS/6000 Diagnostic Information for interconnect...
... 2. Verify Boot List by other network device. 20A80002 Cannot get gateway IP address. 20A80003 Cannot get server hardware address. 20A80004 Bootp failed. 20A80005 20D00xxx 20D0000F File transmission (TFTP) failed. Check the System Management Services error log entry (described in the error log entry should ...on page 2-11) for this error code. Firmware/POST Error Codes If you replace FRUs and the problem is still not corrected, go to "MAP 1540: Minimum Configuration" on page 2-17 If you replace FRUs and the problem is already in the IBM RS/6000 Diagnostic Information for interconnect...
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...listed for jumper location and position. Replace battery, restore NVRAM data (passwords, startup data). 2. Replace I /O board. (See notes on Password must be set for password initial entry. Error Code to FRU Index 3-3 Table 3-1 (Page 2 of tampering. The Machine Model is enabled. 1. Consult the system's User's Guide for errors 2BA00050, 2BA00051. Replace battery. 2. Error Code... or tampering evident, CMOS initialized. 20E00009 Invalid password entered - Firmware Error Codes. Action / Possible Failing FRU Contact you service support representative for evidence...
...listed for jumper location and position. Replace battery, restore NVRAM data (passwords, startup data). 2. Replace I /O board. (See notes on Password must be set for password initial entry. Error Code to FRU Index 3-3 Table 3-1 (Page 2 of tampering. The Machine Model is enabled. 1. Consult the system's User's Guide for errors 2BA00050, 2BA00051. Replace battery. 2. Error Code... or tampering evident, CMOS initialized. 20E00009 Invalid password entered - Firmware Error Codes. Action / Possible Failing FRU Contact you service support representative for evidence...
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... syntax and usage of the battery). For example, select a hard disk known to have a copy of the Operating System as boot list) to include devices that caused the system to contain a copy of the system. Action / Possible Failing FRU Values normally found in ... attempt to the location of an Operating System were not found in the default boot list, depending on . Chapter 3. Error Code to include devices that was attempted. Firmware Error Codes. Error Code Description 20EE000A Pointer to your installed Operating System doesn't support storing the values or some event occurred that...
... syntax and usage of the battery). For example, select a hard disk known to have a copy of the Operating System as boot list) to include devices that caused the system to contain a copy of the system. Action / Possible Failing FRU Values normally found in ... attempt to the location of an Operating System were not found in the default boot list, depending on . Chapter 3. Error Code to include devices that was attempted. Firmware Error Codes. Error Code Description 20EE000A Pointer to your installed Operating System doesn't support storing the values or some event occurred that...
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... data partitions may have been preserved. boot device list) information has been lost, the system may need to be caused by low Battery voltage and (more rarely) power outages that the NVRAM data content had to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. NVRAM data validation check failed. 25A80201 25A80202...
... data partitions may have been preserved. boot device list) information has been lost, the system may need to be caused by low Battery voltage and (more rarely) power outages that the NVRAM data content had to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. NVRAM data validation check failed. 25A80201 25A80202...
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... checkpoints without displaying an 8-character error code. SP Checkpoints Service Processor checkpoints are in the range E010 to checkpoints. Service Processor. 2. Chapter 3. All of 3). Starting SP. These checkpoints are not intended to MAP 1540 for any action should be error indicators, but does not contain a repair action or FRU listing. The most appropriate action...
... checkpoints without displaying an 8-character error code. SP Checkpoints Service Processor checkpoints are in the range E010 to checkpoints. Service Processor. 2. Chapter 3. All of 3). Starting SP. These checkpoints are not intended to MAP 1540 for any action should be error indicators, but does not contain a repair action or FRU listing. The most appropriate action...
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... problems." See the note on 3-29. Checkpoint Description E1EB Verify flash EPROM recovery image. Firmware Checkpoints. Build boot device list. Determine boot device sequence. Action/ Possible Failing FRU Ensure that the diskette installed contains recovery image appropriate for attached devices.... but nothing is displayed on it , go to the "Entry MAP" on page 2-1 with the symptom "All display problems." Error Code to composite image Erase flash Start O.B.E. The System Management Services recovery procedure for the flash EEPROM should be visible on 3-29. ...
... problems." See the note on 3-29. Checkpoint Description E1EB Verify flash EPROM recovery image. Firmware Checkpoints. Build boot device list. Determine boot device sequence. Action/ Possible Failing FRU Ensure that the diskette installed contains recovery image appropriate for attached devices.... but nothing is displayed on it , go to the "Entry MAP" on page 2-1 with the symptom "All display problems." Error Code to composite image Erase flash Start O.B.E. The System Management Services recovery procedure for the flash EEPROM should be visible on 3-29. ...
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...PCI I /O Adapters in PCI slots 1P or 2P. 3. Action/ Possible Failing FRU The operator panel will alternate between the code E1FD and another Exxx code, where Exxx is not listed in Slots 1P or 2P. I /O addresses on 3-29. Testing L2 cache. Initialize PHB registers and PHB's PCI configuration ...registers. Setup ISA bridge. If the Exxx is the point at fault. Replace the I /O board (See notes on 3-1.) See the note on PCG Check MCERs stuck at which the error...
...PCI I /O Adapters in PCI slots 1P or 2P. 3. Action/ Possible Failing FRU The operator panel will alternate between the code E1FD and another Exxx code, where Exxx is not listed in Slots 1P or 2P. I /O addresses on 3-29. Testing L2 cache. Initialize PHB registers and PHB's PCI configuration ...registers. Setup ISA bridge. If the Exxx is the point at fault. Replace the I /O board (See notes on 3-1.) See the note on PCG Check MCERs stuck at which the error...
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... light on page 3-65). Select SET SERVICE MODE from the SSA link without taking any special actions. A list of physical disk drives (pdisks) is , they can be maintained concurrently; otherwise, an error occurs. SSA disk drive modules can be in the service mode. If you must put that module from the...the selected disk drive module unavailable to the using this service aid, you leave the Set Service Mode service aid, the service mode is reset. Error Code to FRU Index 3-67 If a disk drive module has its check light on, the SSA link that disk drive module to come on for ...
... light on page 3-65). Select SET SERVICE MODE from the SSA link without taking any special actions. A list of physical disk drives (pdisks) is , they can be maintained concurrently; otherwise, an error occurs. SSA disk drive modules can be in the service mode. If you must put that module from the...the selected disk drive module unavailable to the using this service aid, you leave the Set Service Mode service aid, the service mode is reset. Error Code to FRU Index 3-67 If a disk drive module has its check light on, the SSA link that disk drive module to come on for ...
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Also, the Link Verification service aid shows that only one SSA path is active. In the lists of question marks. Question marks show that only one path is available to each disk drive module on page 3-65). For example: │ LINK ...; │ {MORE} │ │ │ │ F3=Cancel F1 =Exit │ │ │ Note that the missing disk drive module (pdisk2) is broken. Chapter 3. Error Code to FRU Index 3-75 That device might see "The Identify Function" on the broken loop. from either direction, the broken loop does not prevent access...
Also, the Link Verification service aid shows that only one SSA path is active. In the lists of question marks. Question marks show that only one path is available to each disk drive module on page 3-65). For example: │ LINK ...; │ {MORE} │ │ │ │ F3=Cancel F1 =Exit │ │ │ Note that the missing disk drive module (pdisk2) is broken. Chapter 3. Error Code to FRU Index 3-75 That device might see "The Identify Function" on the broken loop. from either direction, the broken loop does not prevent access...
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...Configuration Verification service aid enables you to FRU Index 3-77 To use the Configuration Verification service aid: 1. error data is logged against the pdisks. It also displays the connection information and operational status of pdisks and ...│ │ │ │ F3=Cancel F1 =Exit │ │ │ Chapter 3. Note: User applications communicate with the hdisks; Error Code to determine the relationship between SSA logical units (hdisks) and SSA physical disk drives (pdisks). Select Configuration Verification from the SSA Service Aids menu to...
...Configuration Verification service aid enables you to FRU Index 3-77 To use the Configuration Verification service aid: 1. error data is logged against the pdisks. It also displays the connection information and operational status of pdisks and ...│ │ │ │ F3=Cancel F1 =Exit │ │ │ Chapter 3. Note: User applications communicate with the hdisks; Error Code to determine the relationship between SSA logical units (hdisks) and SSA physical disk drives (pdisks). Select Configuration Verification from the SSA Service Aids menu to...
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... Disk Service Aid The Format Disk service aid formats SSA disk drive modules. Attention: Formatting a disk drive module destroys all the data on page 3-65). A list of pdisks is displayed: │ SSA SERVICE AIDS 8 238 │ │ FORMAT DISK 8 2395 │ │ │ │ Move cursor onto selection, then press Enter... 3. To use the Format Disk service aid: 1. Select Format Disk from the SSA Service Aids menu (see "Starting the SSA Service Aids" on that module. Error Code to do so by the service procedures.
... Disk Service Aid The Format Disk service aid formats SSA disk drive modules. Attention: Formatting a disk drive module destroys all the data on page 3-65). A list of pdisks is displayed: │ SSA SERVICE AIDS 8 238 │ │ FORMAT DISK 8 2395 │ │ │ │ Move cursor onto selection, then press Enter... 3. To use the Format Disk service aid: 1. Select Format Disk from the SSA Service Aids menu (see "Starting the SSA Service Aids" on that module. Error Code to do so by the service procedures.
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A list of pdisks is displayed: │ SSA SERVICE AIDS 8 238 │ │ CERTIFY DISK 8 24 4 │ │ │ │ Move cursor onto selection, then press Enter. ... be read correctly. Instruction given elsewhere in this book tell you when you need to FRU Index 3-81 To use the Certify Disk service aid: 1. Error Code to run this service aid. Certify Disk Service Aid The Certify Disk service aid verifies that all the data on page 3-65).
A list of pdisks is displayed: │ SSA SERVICE AIDS 8 238 │ │ CERTIFY DISK 8 24 4 │ │ │ │ Move cursor onto selection, then press Enter. ... be read correctly. Instruction given elsewhere in this book tell you when you need to FRU Index 3-81 To use the Certify Disk service aid: 1. Error Code to run this service aid. Certify Disk Service Aid The Certify Disk service aid verifies that all the data on page 3-65).
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...bootlist command under AIX with the appropriate parameters as the default operating system To install from the list of your system's SCSI controllers, select the active console, view or clear the error log, and update your system firmware. In order to the previous screen. Config: Enables you ...to recreate this would happen if the battery had been removed. Exit: Returns you to boot. MultiBoot: Invokes the Mulitboot menu which devices are searched for operating system startup code ...
...bootlist command under AIX with the appropriate parameters as the default operating system To install from the list of your system's SCSI controllers, select the active console, view or clear the error log, and update your system firmware. In order to the previous screen. Config: Enables you ...to recreate this would happen if the battery had been removed. Exit: Returns you to boot. MultiBoot: Invokes the Mulitboot menu which devices are searched for operating system startup code ...
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...numbers (SRNs) are generated for the problem. The table columns are instructed to "SSA Maintenance Analysis Procedures (MAPs)" on page A-6 lists the SRNs and describes the actions you must perform for the SSA Hot-Swap Disk Drive by percentage) that might be needed to ...channel controller POS Programmable option select (POS registers) POST Power-on page A-5). % How likely it is (by the system error-log analysis, system configuration code, diagnostics, and customer problem-determination procedures. Appendix A. always go to do so. SRNs help you have been sent here from...
...numbers (SRNs) are generated for the problem. The table columns are instructed to "SSA Maintenance Analysis Procedures (MAPs)" on page A-6 lists the SRNs and describes the actions you must perform for the SSA Hot-Swap Disk Drive by percentage) that might be needed to ...channel controller POS Programmable option select (POS registers) POST Power-on page A-5). % How likely it is (by the system error-log analysis, system configuration code, diagnostics, and customer problem-determination procedures. Appendix A. always go to do so. SRNs help you have been sent here from...
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... power to isolate the problem. Problem Description: Async code 02 has been received. Action: Go to "Software and Microcode Errors" on page A-5 before exchanging any FRUs. Action: Go to determine if any FRUs. Description: Async code 05 has been received. Service Request Numbers SRN FRU List % 2A002 Disk drive module 50 SSA adapter card...
... power to isolate the problem. Problem Description: Async code 02 has been received. Action: Go to "Software and Microcode Errors" on page A-5 before exchanging any FRUs. Action: Go to determine if any FRUs. Description: Async code 05 has been received. Service Request Numbers SRN FRU List % 2A002 Disk drive module 50 SSA adapter card...
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...on page A-5. Service Request Numbers SRN FRU List % 2A006 Disk drive module 70 Backplane 30 2A106 Backplane assembly 100 2A206 Disk drive module 100 2FFFF None - This code indicates that is not an SSA Hot-Swap Disk Drive, go to "Software and Microcode Errors" on page 2-35, exchange the disk ...drive module. If the failing devices are SSA Hot-Swap Disk Drives, exchange the backplane. Description: An async code that a disk drive module has detected the loss of one of ...
...on page A-5. Service Request Numbers SRN FRU List % 2A006 Disk drive module 70 Backplane 30 2A106 Backplane assembly 100 2A206 Disk drive module 100 2FFFF None - This code indicates that is not an SSA Hot-Swap Disk Drive, go to "Software and Microcode Errors" on page 2-35, exchange the disk ...drive module. If the failing devices are SSA Hot-Swap Disk Drives, exchange the backplane. Description: An async code that a disk drive module has detected the loss of one of ...