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... Electrical Safety xi Laser Safety Information xiii About This Book xv ISO 9000 xv Related Publications xv Chapter 1. Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Contents Communications Statements vii Federal Communications Commission (FCC) Statement vii International Electrotechnical Commission (IEC...
... Electrical Safety xi Laser Safety Information xiii About This Book xv ISO 9000 xv Related Publications xv Chapter 1. Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Contents Communications Statements vii Federal Communications Commission (FCC) Statement vii International Electrotechnical Commission (IEC...
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... 5-22 Text-Based System Management Services 5-24 Chapter 6. Loading the System Diagnostics 4-1 Chapter 5. Physical Location Codes AIX and Physical Location Code Reference Table AIX Location Codes SSA Location Code Format SSA Loops and Links SSA Service Aids Service Aid Error Codes Using the Service Aids for SSA-Link Problem Determination Finding the Physical Location of a Device...
... 5-22 Text-Based System Management Services 5-24 Chapter 6. Loading the System Diagnostics 4-1 Chapter 5. Physical Location Codes AIX and Physical Location Code Reference Table AIX Location Codes SSA Location Code Format SSA Loops and Links SSA Service Aids Service Aid Error Codes Using the Service Aids for SSA-Link Problem Determination Finding the Physical Location of a Device...
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... contains information to all systems are common to help you plan your installation. The IBM RS/6000 Adapter, Device, and Cable Information for Multiple Bus Systems contains common diagnostic procedures, error codes, service request numbers, and failing function codes. About This Book This book provides maintenance information that is specific to help users set...
... contains information to all systems are common to help you plan your installation. The IBM RS/6000 Adapter, Device, and Cable Information for Multiple Bus Systems contains common diagnostic procedures, error codes, service request numbers, and failing function codes. About This Book This book provides maintenance information that is specific to help users set...
Service Guide
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...on an ASCII terminal connected to the Service Processor. The user can enter the Service Processor menus whenever the LCD code is "OK", "STBY", or has an eight digit error code on , the System Support Controller (SSC) startup begins, and releases reset to serial port 1. 3. If ... SSC cannot communicate with the Service Processor, the LCD displays 4BA00000. "5" or "F5" to execute and initializes system registers after LCD code E0E1. Reference Information 1-9 Service Processor Self Test Service Processor card performs self test and NVRAM initialization. Typical Boot Sequence for RS/6000...
...on an ASCII terminal connected to the Service Processor. The user can enter the Service Processor menus whenever the LCD code is "OK", "STBY", or has an eight digit error code on , the System Support Controller (SSC) startup begins, and releases reset to serial port 1. 3. If ... SSC cannot communicate with the Service Processor, the LCD displays 4BA00000. "5" or "F5" to execute and initializes system registers after LCD code E0E1. Reference Information 1-9 Service Processor Self Test Service Processor card performs self test and NVRAM initialization. Typical Boot Sequence for RS/6000...
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... 8-digit error code displayed. Go to the icons (graphic display) or device mnemonics (ASCII terminal) that appear during the power-on page 3-44. Use MAP 1540 to verify correct system operation. Go to "MAP 1020: Problem Determination" on . The system is ready. Go to "MAP 410: Repair Checkout" in the IBM RS/6000...
... 8-digit error code displayed. Go to the icons (graphic display) or device mnemonics (ASCII terminal) that appear during the power-on page 3-44. Use MAP 1540 to verify correct system operation. Go to "MAP 1020: Problem Determination" on . The system is ready. Go to "MAP 410: Repair Checkout" in the IBM RS/6000...
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... persist, go to "MAP 1540: Minimum Configuration" on 2-1.) 2. Go to the Fast Path MAP in the control panel followed by additional error codes. Symptom The system does not respond to the password being entered or the system login prompt is being entered from the ASCII terminal or keyboard..., replace the I /O planar. Go to "MAP 1540: Minimum Configuration" on the system console, and the operator panel is displayed in the IBM RS/6000 Diagnostic Information for the display. 2. If entering the password from the keyboard which is connected to S1. Go to the Problem Determination ...
... persist, go to "MAP 1540: Minimum Configuration" on 2-1.) 2. Go to the Fast Path MAP in the control panel followed by additional error codes. Symptom The system does not respond to the password being entered or the system login prompt is being entered from the ASCII terminal or keyboard..., replace the I /O planar. Go to "MAP 1540: Minimum Configuration" on the system console, and the operator panel is displayed in the IBM RS/6000 Diagnostic Information for the display. 2. If entering the password from the keyboard which is connected to S1. Go to the Problem Determination ...
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No codes are actually attached. Action If the number displayed begins with the System Management Services. ...the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set to use the same SCSI bus ID as the error code. Symptom The system stops and a... 4-digit number is the last three digits of the four-digit number displayed in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for ...
No codes are actually attached. Action If the number displayed begins with the System Management Services. ...the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set to use the same SCSI bus ID as the error code. Symptom The system stops and a... 4-digit number is the last three digits of the four-digit number displayed in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for ...
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...use those numbers in the course of reboot attempts to 0 (zero) 2. From the System Power Control Menu, go to MAP 0020 in the IBM RS/6000 Diagnostic Information for restoration before proceeding (see Service Processor System Information Menu). The Service Processor may have been set : 1. Please be ... OS-Defined restart policy to "Step 1020-1." MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one or more symptoms in its error log. If you are the settings of your interest. Enable supplemental restart policy to No.
...use those numbers in the course of reboot attempts to 0 (zero) 2. From the System Power Control Menu, go to MAP 0020 in the IBM RS/6000 Diagnostic Information for restoration before proceeding (see Service Processor System Information Menu). The Service Processor may have been set : 1. Please be ... OS-Defined restart policy to "Step 1020-1." MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one or more symptoms in its error log. If you are the settings of your interest. Enable supplemental restart policy to No.
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.... The system stopped and a POST indicator is displayed on the system console and an eight-digit error code is displayed on page 2-10. When you pressed the correct key in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. You may not have pressed the correct key or you may... not have entered a valid password go to "Step 1020-2" on page 5-23. keyboard, record error code M0KBD000. Go to "Step 1020-2" on the ...
.... The system stopped and a POST indicator is displayed on the system console and an eight-digit error code is displayed on page 2-10. When you pressed the correct key in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. You may not have pressed the correct key or you may... not have entered a valid password go to "Step 1020-2" on page 5-23. keyboard, record error code M0KBD000. Go to "Step 1020-2" on the ...
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... number is the last three digits of the four-digit number displayed in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the error code.
... number is the last three digits of the four-digit number displayed in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the error code.
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...following table; Keyboard Type Type 101 keyboard (U.S.). then go to FRU Index," look for it in Chapter 3, "Error Code to "Step 1020-3." Record error code M0KBD003; then go to the documentation for additional information The Service Hints service aid The CEREADME file (by the ...screen for this type of keys. Identify by the Japanese characters.) ASCII terminal keyboard Action Record error code M0KBD001; Type 102 keyboard (W.T.). Find the type of the Enter key. Record error code M0KBD002; then go to FRU Index" on page 3-1. Step 1020-3 Take the following actions...
...following table; Keyboard Type Type 101 keyboard (U.S.). then go to FRU Index," look for it in Chapter 3, "Error Code to "Step 1020-3." Record error code M0KBD003; then go to the documentation for additional information The Service Hints service aid The CEREADME file (by the ...screen for this type of keys. Identify by the Japanese characters.) ASCII terminal keyboard Action Record error code M0KBD001; Type 102 keyboard (W.T.). Find the type of the Enter key. Record error code M0KBD002; then go to FRU Index" on page 3-1. Step 1020-3 Take the following actions...
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Choose Utilities Choose Error Log If an error is logged in the Chapter 3, "Error Code to "MAP 1540: Minimum Configuration" on the system unit. 2. If no recent error is logged, check the time stamp. If the error was logged during the current boot attempt, record it. Turn off, then turn on page 2-17. Chapter 2. Step 1020-4 1. Look...
Choose Utilities Choose Error Log If an error is logged in the Chapter 3, "Error Code to "MAP 1540: Minimum Configuration" on the system unit. 2. If no recent error is logged, check the time stamp. If the error was logged during the current boot attempt, record it. Turn off, then turn on page 2-17. Chapter 2. Step 1020-4 1. Look...
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... that addresses this index to be found under "Location Codes" on page 2-17 unless otherwise indicated in order to enable system startup. Chapter 3. Notes: 1. Error Code to display the System Management Services error log and obtain a location code. Use this system is still not corrected, go to...See "Location Codes" on the operator panel. Error Code to FRU Index The Error Code to replace when servicing the system. If you decide which device generated the error. If the codes in the following tables indicate a device which is present more than once in the IBM RS/6000 ...
... that addresses this index to be found under "Location Codes" on page 2-17 unless otherwise indicated in order to enable system startup. Chapter 3. Notes: 1. Error Code to display the System Management Services error log and obtain a location code. Use this system is still not corrected, go to...See "Location Codes" on the operator panel. Error Code to FRU Index The Error Code to replace when servicing the system. If you decide which device generated the error. If the codes in the following tables indicate a device which is present more than once in the IBM RS/6000 ...
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...on page 3-29 table using code E174. 1. Firmware Error Codes. Refer to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for interconnect z=b missing link back z=E RIO de-configured 20A80xxx Remote initial program load (RIPL) error. 20A80000 Insufficient information to boot...Step 1020-4" on page 2-11) for this client. The location code (if present) in the error log entry should identify the location of 24). Refer to "Checkpoints" on page 3-44 for this error code. Error Code Description 203w0xyz w=loop number x=0 missing link y=port number z=c ...
...on page 3-29 table using code E174. 1. Firmware Error Codes. Refer to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for interconnect z=b missing link back z=E RIO de-configured 20A80xxx Remote initial program load (RIPL) error. 20A80000 Insufficient information to boot...Step 1020-4" on page 2-11) for this client. The location code (if present) in the error log entry should identify the location of 24). Refer to "Checkpoints" on page 3-44 for this error code. Error Code Description 203w0xyz w=loop number x=0 missing link y=port number z=c ...
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...on 3-1.) Check your machine for password initial entry. Turn off , then turn on the system unit, then enter the password correctly. Firmware Error Codes. Perform corrective actions listed for jumper location and position. Retry installing the password. Turn off , then turn on system unit. 2. Table ...3-1 (Page 2 of the Power On password before it is enabled. 1. Error Code Description 20D00010 Self-test failed on device, can't locate package. 20D00011 Cannot determine Machine Model. 20E00xxx 20E00000 Security Power on Password entry...
...on 3-1.) Check your machine for password initial entry. Turn off , then turn on the system unit, then enter the password correctly. Firmware Error Codes. Perform corrective actions listed for jumper location and position. Retry installing the password. Turn off , then turn on system unit. 2. Table ...3-1 (Page 2 of the Power On password before it is enabled. 1. Error Code Description 20D00010 Self-test failed on device, can't locate package. 20D00011 Cannot determine Machine Model. 20E00xxx 20E00000 Security Power on Password entry...
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Error Code Description 20E0000A EEPROM lock problem. 20E0000B EEPROM write problem 20E0000C EEPROM read problem. 20E00017 20EE0xxx 20EE0003 Cold boot needed for jumper location and position. 1. Replace... Enter valid (numeric) IP parameter in correct position? Replace I /O board. (See notes on 3-1.) 1. Replace the Service Processor. 2. Replace I /O board. (See notes on 3-1.) 3. Firmware Error Codes. Action / Possible Failing FRU If for privileged-access password install, is installed: 1. Replace I /O board, (See notes on 3-1.) 1. Enter valid IP parameter. Replace the device or...
Error Code Description 20E0000A EEPROM lock problem. 20E0000B EEPROM write problem 20E0000C EEPROM read problem. 20E00017 20EE0xxx 20EE0003 Cold boot needed for jumper location and position. 1. Replace... Enter valid (numeric) IP parameter in correct position? Replace I /O board. (See notes on 3-1.) 1. Replace the Service Processor. 2. Replace I /O board. (See notes on 3-1.) 3. Firmware Error Codes. Action / Possible Failing FRU If for privileged-access password install, is installed: 1. Replace I /O board, (See notes on 3-1.) 1. Enter valid IP parameter. Replace the device or...
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...System were not found. This can be reconstructed,power the system down and power it back up again, this is installed on. Error Code Description 20EE000A Pointer to the operating system found in non-volatile storage. 20EE000B The system was not able to the location of 24...boot again. This can be accomplished by running AIX, this information can be accomplished by using the System Management Services Menus. Firmware Error Codes. If you are running the bootlist command specifying the device that the Operating System is not successful, modify the Boot Sequence (...
...System were not found. This can be reconstructed,power the system down and power it back up again, this is installed on. Error Code Description 20EE000A Pointer to the operating system found in non-volatile storage. 20EE000B The system was not able to the location of 24...boot again. This can be accomplished by running AIX, this information can be accomplished by using the System Management Services Menus. Firmware Error Codes. If you are running the bootlist command specifying the device that the Operating System is not successful, modify the Boot Sequence (...
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...Refer to 21A00xxx for a description and repair action for the xxx value. Replace the SCSI device. Refer to the notes in error code 21A000xxx. The location code information is required to identify the ID of SCSI device failures as well as to indicate the location of 24). Refer to ...damaged. 2. Replace the SCSI cable. 3. Refer to 21A00xxx for a description and repair action for the xxx value. Refer to the notes in error code 21A000xxx. 1. Refer to 21A00xxx for a description and repair action for the xxx value. DevOfl cmd. 21E00xxx SCSI Tape 21ED0xxx SCSI Changer. 21EE0xxx ...
...Refer to 21A00xxx for a description and repair action for the xxx value. Replace the SCSI device. Refer to the notes in error code 21A000xxx. The location code information is required to identify the ID of SCSI device failures as well as to indicate the location of 24). Refer to ...damaged. 2. Replace the SCSI cable. 3. Refer to 21A00xxx for a description and repair action for the xxx value. Refer to the notes in error code 21A000xxx. 1. Refer to 21A00xxx for a description and repair action for the xxx value. DevOfl cmd. 21E00xxx SCSI Tape 21ED0xxx SCSI Changer. 21EE0xxx ...
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... Retry function. 2. Replace I /O board. (See notes on 3-1.) Make sure correct firmware update diskette is being used with this system. See error code 2B2xxx22 for xxx definitions. Image has bad CRC. Replace I /O board. (See notes on 3-1.) Insert diskette with this system. 1. Cannot open...is unsupported or not recognized. Turn off , turn on system unit and retry. 2. Replace firmware updated diskette. 1. See error code 2B2xxx22 for xxx definitions. 1. Replace the CPU card. Flash write protected. 25A0xxx0 L2 Cache controller problem. 25A0xxx1 L2 Cache ...
... Retry function. 2. Replace I /O board. (See notes on 3-1.) Make sure correct firmware update diskette is being used with this system. See error code 2B2xxx22 for xxx definitions. Image has bad CRC. Replace I /O board. (See notes on 3-1.) Insert diskette with this system. 1. Cannot open...is unsupported or not recognized. Turn off , turn on system unit and retry. 2. Replace firmware updated diskette. 1. See error code 2B2xxx22 for xxx definitions. 1. Replace the CPU card. Flash write protected. 25A0xxx0 L2 Cache controller problem. 25A0xxx1 L2 Cache ...
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...Refer to Action under error code 25A80xxx. Action / Possible Failing FRU NVRAM problem resolution: 1. Refer to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. With the exception of NVRAM initialized. Refer to Action under error code 25A80xxx. Error Code Description 25A80xxx NVRAM ...(more rarely) power outages that the NVRAM data content had to Action under error code 25A80xxx. Turn off, turn on 3-1.) Refer to Action under error code 25A80xxx. Data corruption detected, some data partitions may need to expand target partition...
...Refer to Action under error code 25A80xxx. Action / Possible Failing FRU NVRAM problem resolution: 1. Refer to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. With the exception of NVRAM initialized. Refer to Action under error code 25A80xxx. Error Code Description 25A80xxx NVRAM ...(more rarely) power outages that the NVRAM data content had to Action under error code 25A80xxx. Turn off, turn on 3-1.) Refer to Action under error code 25A80xxx. Data corruption detected, some data partitions may need to expand target partition...