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... Electrical Safety xi Laser Safety Information xiii About This Book xv ISO 9000 xv Related Publications xv Chapter 1. Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Contents Communications Statements vii Federal Communications Commission (FCC) Statement vii International Electrotechnical Commission (IEC...
... Electrical Safety xi Laser Safety Information xiii About This Book xv ISO 9000 xv Related Publications xv Chapter 1. Error Code to FRU Index 3-1 Firmware/POST Error Codes 3-2 Bus SRN to FRU Reference Table 3-27 Checkpoints 3-29 Location Codes 3-46 Preface iii Contents Communications Statements vii Federal Communications Commission (FCC) Statement vii International Electrotechnical Commission (IEC...
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Physical Location Codes AIX and Physical Location Code Reference Table AIX Location Codes SSA Location Code Format SSA Loops and Links SSA Service Aids Service Aid Error Codes Using the Service Aids for SSA-Link Problem Determination Finding the Physical Location of a Device Microcode Maintenance Vital Product Data (VPD 3-46 3-48 3-54 3-58 3-...
Physical Location Codes AIX and Physical Location Code Reference Table AIX Location Codes SSA Location Code Format SSA Loops and Links SSA Service Aids Service Aid Error Codes Using the Service Aids for SSA-Link Problem Determination Finding the Physical Location of a Device Microcode Maintenance Vital Product Data (VPD 3-46 3-48 3-54 3-58 3-...
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... (MAPs) that are not common to other systems. MAPs that are common to all systems are available for purchase: The IBM RS/6000 7025 F50 Series User's Guide contains information to help users set up, install options, configure, modify, and solve minor problems...The following publications are contained in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. This book is used in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems contains common diagnostic procedures, error codes, service request numbers, and failing function codes. This manual is intended for Multiple...
... (MAPs) that are not common to other systems. MAPs that are common to all systems are available for purchase: The IBM RS/6000 7025 F50 Series User's Guide contains information to help users set up, install options, configure, modify, and solve minor problems...The following publications are contained in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. This book is used in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems contains common diagnostic procedures, error codes, service request numbers, and failing function codes. This manual is intended for Multiple...
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... begins to the Service Processor. After the keyboard name or icon appears, the user can enter the Service Processor menus whenever the LCD code is "OK", "STBY", or has an eight digit error code on them. If the SSC cannot communicate with the Service Processor, the LCD displays 4BA00000. LCD... Code range is E3XX. 6. LCD Code range is E1XX - LCD Code range is checked. The VPD data is read and the CRC is E000 - E2XX. 5. The system ...
... begins to the Service Processor. After the keyboard name or icon appears, the user can enter the Service Processor menus whenever the LCD code is "OK", "STBY", or has an eight digit error code on them. If the SSC cannot communicate with the Service Processor, the LCD displays 4BA00000. LCD... Code range is E3XX. 6. LCD Code range is E1XX - LCD Code range is checked. The VPD data is read and the CRC is E000 - E2XX. 5. The system ...
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Go to Chapter 3, "Error Code to "E1xx Code Boot Problems" on page 3-1. You have an 8-digit error code displayed. Go to FRU Index" on page 3-44. You have an SRN. The system stops and POST indicators are displayed on the system console...for Multiple Bus Systems. Action Symptom Analysis You have a determined symptom. Record the error code. See SP error log for Multiple Bus Systems. The system POST indicators are displayed on . Go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for power on self-test (POST). The system stops and...
Go to Chapter 3, "Error Code to "E1xx Code Boot Problems" on page 3-1. You have an 8-digit error code displayed. Go to FRU Index" on page 3-44. You have an SRN. The system stops and POST indicators are displayed on the system console...for Multiple Bus Systems. Action Symptom Analysis You have a determined symptom. Record the error code. See SP error log for Multiple Bus Systems. The system POST indicators are displayed on . Go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for power on self-test (POST). The system stops and...
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... planar. Go to "MAP 1540: Minimum Configuration" on page 2-17. Go to the Fast Path MAP in the control panel followed by additional error codes. If using a graphic display, go to a ASCII terminal, suspect the ASCII terminal. If entering the password from the keyboard which is attached to... the Problem Determination Procedures for the display. 2. If the problem is displayed in the IBM RS/6000 Diagnostic Information for the display. 2. Maintenance Analysis Procedures 2-3 All display problems. 888 is with the ASCII terminal: a.
... planar. Go to "MAP 1540: Minimum Configuration" on page 2-17. Go to the Fast Path MAP in the control panel followed by additional error codes. If using a graphic display, go to a ASCII terminal, suspect the ASCII terminal. If entering the password from the keyboard which is attached to... the Problem Determination Procedures for the display. 2. If the problem is displayed in the IBM RS/6000 Diagnostic Information for the display. 2. Maintenance Analysis Procedures 2-3 All display problems. 888 is with the ASCII terminal: a.
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... to the SCSI bus, it may be set to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. 2-4 Service Guide Remove the VPD module from booting. No codes are actually attached. The SMS configuration list or Boot sequence selection menu shows more than are...controller is more SCSI devices attached to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the same SCSI bus ID as the error code. You have a problem that ID. If problem not resolved, replace...
... to the SCSI bus, it may be set to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. 2-4 Service Guide Remove the VPD module from booting. No codes are actually attached. The SMS configuration list or Boot sequence selection menu shows more than are...controller is more SCSI devices attached to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the same SCSI bus ID as the error code. You have a problem that ID. If problem not resolved, replace...
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...current settings for Multiple Bus Systems. The Service Processor may have been set by the customer or you are unable to MAP 0020 in the IBM RS/6000 Diagnostic Information for restoration before proceeding (see Service Processor System Information Menu). From the Service Processor System Power Control Menu, disable ...and service the system. It is a good idea to No 3. MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one by the user to monitor server operations and to the Reboot/Restart Policy Setup Menu and set: 1. If you...
...current settings for Multiple Bus Systems. The Service Processor may have been set by the customer or you are unable to MAP 0020 in the IBM RS/6000 Diagnostic Information for restoration before proceeding (see Service Processor System Information Menu). From the Service Processor System Power Control Menu, disable ...and service the system. It is a good idea to No 3. MAP 1020: Problem Determination Purpose of This MAP Use this MAP to get an error code if you were not provided one by the user to monitor server operations and to the Reboot/Restart Policy Setup Menu and set: 1. If you...
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... IBM RS/6000 Diagnostic Information for Multiple Bus Systems. You may not have pressed the correct key or you may not have entered a valid password go to "Step 1020-2" on page 5-23. If the POST indicator represents: memory, record error code M0MEM002. speaker (audio), record error code M0BT0000...correct key in a timely manner, go to the beginning of this table and wait for the flash EPROM should be executed. keyboard, record error code M0KBD000. then follow the instructions given in the following table; Enter the password. Go to occur. 5. Enter any requested passwords. 6. Wait...
... IBM RS/6000 Diagnostic Information for Multiple Bus Systems. You may not have pressed the correct key or you may not have entered a valid password go to "Step 1020-2" on page 5-23. If the POST indicator represents: memory, record error code M0MEM002. speaker (audio), record error code M0BT0000...correct key in a timely manner, go to the beginning of this table and wait for the flash EPROM should be executed. keyboard, record error code M0KBD000. then follow the instructions given in the following table; Enter the password. Go to occur. 5. Enter any requested passwords. 6. Wait...
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... in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the error code. Otherwise, find the symptom in the operator panel display. Maintenance Analysis Procedures...
... in the operator panel, then go to the Fast Path MAP in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems. Note: If the operator panel displays 2 sets of numbers, use the bottom set of numbers as the error code. Otherwise, find the symptom in the operator panel display. Maintenance Analysis Procedures...
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...is a problem with the keyboard. then go to FRU Index" on page 3-1. Note: If the eight-digit error code is not listed in Chapter 3, "Error Code to the documentation for additional information The Service Hints service aid The CEREADME file (by the Japanese characters.) ASCII ...keyboard (W.T.). Identify by the size of the Enter key. The Enter key extends into two horizontal rows. Record error code M0KBD003; Find the eight-digit error code in Chapter 3, "Error Code to "Step 1020-3." Step 1020-3 Take the following table; Step 1020-2 There is in only one horizontal...
...is a problem with the keyboard. then go to FRU Index" on page 3-1. Note: If the eight-digit error code is not listed in Chapter 3, "Error Code to the documentation for additional information The Service Hints service aid The CEREADME file (by the Japanese characters.) ASCII ...keyboard (W.T.). Identify by the size of the Enter key. The Enter key extends into two horizontal rows. Record error code M0KBD003; Find the eight-digit error code in Chapter 3, "Error Code to "Step 1020-3." Step 1020-3 Take the following table; Step 1020-2 There is in only one horizontal...
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... logged, check the time stamp. Choose Utilities Choose Error Log If an error is logged in the Chapter 3, "Error Code to "MAP 1540: Minimum Configuration" on page 3-1 and do the listed action. Look up the error in the error log, go to FRU Index" on page 2-17. Maintenance Analysis Procedures 2-11 Turn off, then turn on...
... logged, check the time stamp. Choose Utilities Choose Error Log If an error is logged in the Chapter 3, "Error Code to "MAP 1540: Minimum Configuration" on page 3-1 and do the listed action. Look up the error in the error log, go to FRU Index" on page 2-17. Maintenance Analysis Procedures 2-11 Turn off, then turn on...
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... startup. If recovery is not possible, notify the system owner that the Operator Panel should be found under "Location Codes" on page 3-46. Error Code to FRU Index lists error symptoms and possible causes. Also check to ensure that any client or server that the client IP addresses used by... the VPD from the old operator panel to replace when servicing the system. Chapter 3. If the codes in the following tables indicate a device which is present more than once in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems Chapter 3. If more than eight digits are location...
... startup. If recovery is not possible, notify the system owner that the Operator Panel should be found under "Location Codes" on page 3-46. Error Code to FRU Index lists error symptoms and possible causes. Also check to ensure that any client or server that the client IP addresses used by... the VPD from the old operator panel to replace when servicing the system. Chapter 3. If the codes in the following tables indicate a device which is present more than once in the IBM RS/6000 Diagnostic Information for Multiple Bus Systems Chapter 3. If more than eight digits are location...
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... to "Checkpoints" on page 3-29 table using code E174. 1. Firmware Error Codes. Verify the IP address. Have network administrator verify the server configuration for this error code. Firmware/POST Error Codes If you replace FRUs and the problem is still not corrected, go to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus...
... to "Checkpoints" on page 3-29 table using code E174. 1. Firmware Error Codes. Verify the IP address. Have network administrator verify the server configuration for this error code. Firmware/POST Error Codes If you replace FRUs and the problem is still not corrected, go to "MAP 410: Repair Checkout" in the IBM RS/6000 Diagnostic Information for Multiple Bus...
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.... (See notes on system unit. 2. Action / Possible Failing FRU Contact you service support representative for evidence of tampering. Turn off , then turn on 3-1.) 1. Error Code to FRU Index 3-3 Firmware Error Codes. The Machine Model is enabled. 1. The password has been entered incorrectly. Replace battery, restore NVRAM data (passwords, startup data). 2. Unattended mode requires the...
.... (See notes on system unit. 2. Action / Possible Failing FRU Contact you service support representative for evidence of tampering. Turn off , then turn on 3-1.) 1. Error Code to FRU Index 3-3 Firmware Error Codes. The Machine Model is enabled. 1. The password has been entered incorrectly. Replace battery, restore NVRAM data (passwords, startup data). 2. Unattended mode requires the...
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Firmware Error Codes. Replace I /O board, (See notes on 3-1.) 1. Replace I /O board. (See notes on 3-1.) This warning occurs when the selected SMS function cannot locate any devices/adapters supported ..., turn on 3-1.) 3. Turn off , turn on 3-1.) 1. If a supported device is jumper in the system. 20EE0009 Unable to 255. Replace I /O board. (See notes on system unit. 2. Error Code Description 20E0000A EEPROM lock problem. 20E0000B EEPROM write problem 20E0000C EEPROM read problem. 20E00017 20EE0xxx 20EE0003 Cold boot needed for jumper location and position. 1. Example...
Firmware Error Codes. Replace I /O board, (See notes on 3-1.) 1. Replace I /O board. (See notes on 3-1.) This warning occurs when the selected SMS function cannot locate any devices/adapters supported ..., turn on 3-1.) 3. Turn off , turn on 3-1.) 1. If a supported device is jumper in the system. 20EE0009 Unable to 255. Replace I /O board. (See notes on system unit. 2. Error Code Description 20E0000A EEPROM lock problem. 20E0000B EEPROM write problem 20E0000C EEPROM read problem. 20E00017 20EE0xxx 20EE0003 Cold boot needed for jumper location and position. 1. Example...
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...AIX, this information can be accomplished by using the System Management Services Menus. For example, select a hard disk known to boot again. Error Code Description 20EE000A Pointer to find an operating system on . Table 3-1 (Page 4 of the bootlist command. This can be reconstructed by ... in the boot sequence (boot list) and attempt to lose non-volatile storage information (drainage or replacement of the Operating System. Error Code to include devices that the above mentioned values can happen for the exact syntax and usage of 24). Chapter 3. Action / Possible...
...AIX, this information can be accomplished by using the System Management Services Menus. For example, select a hard disk known to boot again. Error Code Description 20EE000A Pointer to find an operating system on . Table 3-1 (Page 4 of the bootlist command. This can be reconstructed by ... in the boot sequence (boot list) and attempt to lose non-volatile storage information (drainage or replacement of the Operating System. Error Code to include devices that the above mentioned values can happen for the exact syntax and usage of 24). Chapter 3. Action / Possible...
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...the location of 24). Replace the SCSI device. Refer to 21A00xxx for a description and repair action for the xxx value. Firmware Error Codes. sense data available. 21A00003 Send Diagnostic Failed. 21A00004 Send Diagnostic Failed - Ensure SCSI signal and power cables are securely connected and...xxx value. Replace the SCSI cable. 3. Replace the System Board. Replace the Media (Removable media devices). 2. Refer to the notes in error code 21A000xxx. Table 3-1 (Page 5 of the controller to which the device is attached. Ensure SCSI bus is assigned a unique SCSI ID....
...the location of 24). Replace the SCSI device. Refer to 21A00xxx for a description and repair action for the xxx value. Firmware Error Codes. sense data available. 21A00003 Send Diagnostic Failed. 21A00004 Send Diagnostic Failed - Ensure SCSI signal and power cables are securely connected and...xxx value. Replace the SCSI cable. 3. Replace the System Board. Replace the Media (Removable media devices). 2. Refer to the notes in error code 21A000xxx. Table 3-1 (Page 5 of the controller to which the device is attached. Ensure SCSI bus is assigned a unique SCSI ID....
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...Flash module is being used with this system. Replace firmware updated diskette. 1. Replace the CPU card. 2. See error code 2B2xxx22 for xxx definitions. Replace the CPU card. Error Code to FRU Index 3-7 Replace diskette cable. 4. Replace I /O board. (See notes on system unit, retry...3-1.) Make sure correct firmware update diskette is unsupported or not recognized. Replace the CPU card. 2. See error code 2B2xxx22 for xxx definitions. 1. Firmware Error Codes. Replace the System board. Chapter 3. Table 3-1 (Page 6 of 24). Cannot open OPENPROM package. ...
...Flash module is being used with this system. Replace firmware updated diskette. 1. Replace the CPU card. 2. See error code 2B2xxx22 for xxx definitions. Replace the CPU card. Error Code to FRU Index 3-7 Replace diskette cable. 4. Replace I /O board. (See notes on system unit, retry...3-1.) Make sure correct firmware update diskette is unsupported or not recognized. Replace the CPU card. 2. See error code 2B2xxx22 for xxx definitions. 1. Firmware Error Codes. Replace the System board. Chapter 3. Table 3-1 (Page 6 of 24). Cannot open OPENPROM package. ...
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... may have been preserved. Refer to Action under error code 25A80xxx. Unable to expand target partition while writing VPD data. Firmware Error Codes. Refer to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. Data corruption detected, ALL of NVRAM initialized...replacing any system customization (eg. NVRAM data validation check failed. 25A80201 25A80202 25A80203 Unable to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. When one of 24). Turn off, turn on 3-1.) Refer to expand target partition while ...
... may have been preserved. Refer to Action under error code 25A80xxx. Unable to expand target partition while writing VPD data. Firmware Error Codes. Refer to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. Data corruption detected, ALL of NVRAM initialized...replacing any system customization (eg. NVRAM data validation check failed. 25A80201 25A80202 25A80203 Unable to Action under error code 25A80xxx. Refer to Action under error code 25A80xxx. When one of 24). Turn off, turn on 3-1.) Refer to expand target partition while ...