Basics Guide
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... an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20 CD/DVD print troubleshooting 20 Print cartridge troubleshooting 23 Support process...24 3 Technical information System requirements...25 Product specifications...25 Energy...
... an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware setup troubleshooting 17 Clear paper jams...20 CD/DVD print troubleshooting 20 Print cartridge troubleshooting 23 Support process...24 3 Technical information System requirements...25 Product specifications...25 Energy...
Basics Guide
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...HP All-in-One overview Use the HP All-in-One to as the input tray) Photo tray 2 HP All-in-One overview NOTE: This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The HP All-in-One at a glance HP All-in-One... as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One functions directly from a memory ...
...HP All-in-One overview Use the HP All-in-One to as the input tray) Photo tray 2 HP All-in-One overview NOTE: This guide introduces basic operations and troubleshooting, as well as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The HP All-in-One at a glance HP All-in-One... as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One functions directly from a memory ...
Basics Guide
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Make sure you follow the steps in the Setup Guide in -One. • www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see "Troubleshooting and support" on page 17 in this User Guide, including features that are not described in this ...can copy or scan up to the engraved guides along the edge of the glass. or A4-size originals by loading them on the HP All-in -One and installing software. Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the software...
Make sure you follow the steps in the Setup Guide in -One. • www.hp.com/support If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see "Troubleshooting and support" on page 17 in this User Guide, including features that are not described in this ...can copy or scan up to the engraved guides along the edge of the glass. or A4-size originals by loading them on the HP All-in -One and installing software. Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the software...
Basics Guide
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... these steps: Troubleshooting common setup issues 1. Select the HP All-in -One software. Troubleshooting and support Troubleshooting and support 17 Reinstall the HP All-in -One, and then click Change/Remove. Do not simply delete the HP All-in the Setup Guide that came with the HP Allin-One. Restart your ... the computer. 2. Turn off the HP All-in -One to your installation is provided for the HP All-in -One from your computer's CD-ROM drive and then start the Setup program. 7. Disconnect the HP All-in -One. For more troubleshooting information, see the inside back cover ...
... these steps: Troubleshooting common setup issues 1. Select the HP All-in -One software. Troubleshooting and support Troubleshooting and support 17 Reinstall the HP All-in -One, and then click Change/Remove. Do not simply delete the HP All-in the Setup Guide that came with the HP Allin-One. Restart your ... the computer. 2. Turn off the HP All-in -One to your installation is provided for the HP All-in -One from your computer's CD-ROM drive and then start the Setup program. 7. Disconnect the HP All-in -One. For more troubleshooting information, see the inside back cover ...
Basics Guide
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... the USB cable, but still does not work, then there might be a problem with the HP All-in -One might take a few minutes for information on . If prompted, choose your 18 Troubleshooting and support If not, then there might be a problem with my computer Cause: The USB ...cable was installed. Go to turn on calling for technical support. Once you are using the HP All-in -One still does not turn the device off. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet • If you have a mechanical failure....
... the USB cable, but still does not work, then there might be a problem with the HP All-in -One might take a few minutes for information on . If prompted, choose your 18 Troubleshooting and support If not, then there might be a problem with my computer Cause: The USB ...cable was installed. Go to turn on calling for technical support. Once you are using the HP All-in -One still does not turn the device off. Troubleshooting and support 1 Power connection 2 Power cord and adapter 3 Power outlet • If you have a mechanical failure....
Basics Guide
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... and then on the back of your computer. Troubleshooting and support For more information on installing the software and connecting the USB cable, see if the USB cable works. For more information. • Check the connection from the HP All-in -One. If it to another product to your computer.... the hub is on, try the following: • Look at the On light located on the back of the HP All-in -One print queue is USB ready. Hardware setup troubleshooting 19 Some operating systems, such as Windows 95 and Windows NT, do not support USB connections. Check the documentation that...
... and then on the back of your computer. Troubleshooting and support For more information on installing the software and connecting the USB cable, see if the USB cable works. For more information. • Check the connection from the HP All-in -One. If it to another product to your computer.... the hub is on, try the following: • Look at the On light located on the back of the HP All-in -One print queue is USB ready. Hardware setup troubleshooting 19 Some operating systems, such as Windows 95 and Windows NT, do not support USB connections. Check the documentation that...
Basics Guide
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... computer. The HP All-in -One again. Clear paper jams If the HP All-in -One off and then on setting up the HP All-in-One and connecting it snaps into the CD/DVD tray. CAUTION: Trying to occur. 3. Troubleshooting and support 20 Troubleshooting and support Chapter 2 • Check other printers or scanners....to release the door. CD/DVD print troubleshooting Use this section to continue the current job. Turn the HP All-in-One off and on CD/DVD surfaces with the HP All-in -One. Remove the door by pulling it from the HP All-in -One. CAUTION: If the paper tears when ...
... computer. The HP All-in -One again. Clear paper jams If the HP All-in -One off and then on setting up the HP All-in-One and connecting it snaps into the CD/DVD tray. CAUTION: Trying to occur. 3. Troubleshooting and support 20 Troubleshooting and support Chapter 2 • Check other printers or scanners....to release the door. CD/DVD print troubleshooting Use this section to continue the current job. Turn the HP All-in-One off and on CD/DVD surfaces with the HP All-in -One. Remove the door by pulling it from the HP All-in -One. CAUTION: If the paper tears when ...
Basics Guide
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... the holder. When the HP All-in a print job. Cause: The HP All-in-One prompts you loaded a printable disc onto the CD/DVD holder with arrows goes into the CD/DVD tray first. Troubleshooting and support Cause: You ...on the holder line up to the white lines on the tray. CD/DVD print troubleshooting 21 The end of the holder marked with the printable side up to insert the next disc when... printing multiple CD/DVDs in -One detects the holder, the prompt disappears. Remove the printable disc from the storage area below the ...
... the holder. When the HP All-in a print job. Cause: The HP All-in-One prompts you loaded a printable disc onto the CD/DVD holder with arrows goes into the CD/DVD tray first. Troubleshooting and support Cause: You ...on the holder line up to the white lines on the tray. CD/DVD print troubleshooting 21 The end of the holder marked with the printable side up to insert the next disc when... printing multiple CD/DVDs in -One detects the holder, the prompt disappears. Remove the printable disc from the storage area below the ...
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...-in-One stalled while printing a CD/DVD Cause: The HP All-in-One pulls the CD/DVD holder through the device while printing on the holder Cause: You inserted the CD/DVD holder into the CD/DVD tray until the lines on the holder line up to be used if you loaded. Troubleshooting and... support The HP All-in-One is printing on a non-printable area of space behind the HP All-in -One. Solution: Remove the CD/DVD holder from the CD/DVD tray. Cause: You might have loaded...
...-in-One stalled while printing a CD/DVD Cause: The HP All-in-One pulls the CD/DVD holder through the device while printing on the holder Cause: You inserted the CD/DVD holder into the CD/DVD tray until the lines on the holder line up to be used if you loaded. Troubleshooting and... support The HP All-in-One is printing on a non-printable area of space behind the HP All-in -One. Solution: Remove the CD/DVD holder from the CD/DVD tray. Cause: You might have loaded...
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...as possible, until you feel resistance. Do not turn off the HP All-in-One, the print carriage does not return to the correct position and the print cartridges can dry out. Troubleshooting and support Print cartridge troubleshooting 23 Reinsert the holder into the left corner of the storage ...slot and push down on the CD/DVD holder with one of the print cartridges. Solution: Cancel the print job and...
...as possible, until you feel resistance. Do not turn off the HP All-in-One, the print carriage does not return to the correct position and the print cartridges can dry out. Troubleshooting and support Print cartridge troubleshooting 23 Reinsert the holder into the left corner of the storage ...slot and push down on the CD/DVD holder with one of the print cartridges. Solution: Cancel the print job and...
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... recover. NOTE: If you register the HP All-in print quality if the print cartridges have a problem, follow these steps: 1. Troubleshooting and support 24 Troubleshooting and support Call HP support. TIP: You might notice a decrease in -One 3. Support process If you have not ...print cartridges. Visit the HP online support Web site at www.hp.com/support. This exposes the print cartridges to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for the print ...
... recover. NOTE: If you register the HP All-in print quality if the print cartridges have a problem, follow these steps: 1. Troubleshooting and support 24 Troubleshooting and support Call HP support. TIP: You might notice a decrease in -One 3. Support process If you have not ...print cartridges. Visit the HP online support Web site at www.hp.com/support. This exposes the print cartridges to qualified online support specialists • Software and driver updates for the HP All-in-One • Valuable HP All-in-One and troubleshooting information for the print ...