End User License Agreement
Page 2
...license or Software Product except as other applicable laws and international treaty provisions. You shall not remove any Microsoft operating system software contained in the form of the HP Product with /for the upgrade. LIMITATION ON REVERSE ENGINEERING. Any software recovery solution provided ...Product and user documentation are protected by HP unless HP provides other form, may collect and use . TERM. UPGRADES. ADDITIONAL SOFTWARE. The initial user of the Software Product may not be used for restoring the hard disk of a hard disk drive-based solution, an external media-based...
...license or Software Product except as other applicable laws and international treaty provisions. You shall not remove any Microsoft operating system software contained in the form of the HP Product with /for the upgrade. LIMITATION ON REVERSE ENGINEERING. Any software recovery solution provided ...Product and user documentation are protected by HP unless HP provides other form, may collect and use . TERM. UPGRADES. ADDITIONAL SOFTWARE. The initial user of the Software Product may not be used for restoring the hard disk of a hard disk drive-based solution, an external media-based...
Maintenance and Service Guide
Page 3
... PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA...
... PCI Card 2-7 Removing the Hard Disk Drive...2-9 Recovering the Factory Software...2-11 Replacing Small Parts ...2-12 Removing the Keyboard Cover...2-13 Removing the Speaker Assembly ...2-15 Removing the Keyboard ...2-16 Removing the Switchboard PCA ...2-19 Removing the CD/DVD Drive...2-20 Removing the Display Assembly...2-23 Removing the Top Case ...2-26 Removing the Floppy Drive...2-32 Removing the Infrared (I/R) PCA...2-36 Removing the Audio PCA...
Maintenance and Service Guide
Page 4
... Module Release 2-47 Figure 2-30. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Front View...1-8 Figure 1-2. Front View...1-11 Figure 1-5. Resetting the Notebook ...1-17 Figure 1-8. Replaceable Module Diagram 1-24 Figure 2-1. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the CD/DVD Drive 2-22 Figure 2-17. Removing the Top Case Screws 2-30 Figure...
... Module Release 2-47 Figure 2-30. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Front View...1-8 Figure 1-2. Front View...1-11 Figure 1-5. Resetting the Notebook ...1-17 Figure 1-8. Replaceable Module Diagram 1-24 Figure 2-1. Removing an SDRAM Module 2-6 Figure 2-5. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the CD/DVD Drive 2-22 Figure 2-17. Removing the Top Case Screws 2-30 Figure...
Maintenance and Service Guide
Page 26
... models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500...
... models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with Ultra-DMA 100 interface 1.44-MB floppy drive (certain models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500...
Maintenance and Service Guide
Page 31
...notes are the reverse of screws before you how to verify the sizes of the removal steps. 2 Removal and Replacement This chapter tells you install them. You can damage the notebook and its components. Removal Cross-Reference Assembly, display (page 2-23) • Assembly, speaker (page 2-...keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-...
...notes are the reverse of screws before you how to verify the sizes of the removal steps. 2 Removal and Replacement This chapter tells you install them. You can damage the notebook and its components. Removal Cross-Reference Assembly, display (page 2-23) • Assembly, speaker (page 2-...keyboard (page 2-16) • Door, Mini PCI (page 2-7) • Door, SDRAM (page 2-5) Doors, PCMCIA (page 2-60) Drive, CD/DVD (page 2-20) Drive, floppy (page 2-32) • Drive, hard disk (page 2-9) • Feet, rubber (page 2-12) Heat sink (with fan) (page 2-40) • Keyboard (page 2-...
Maintenance and Service Guide
Page 39
... shown on the next page. 1. Carefully pull the hard disk drive out of plugs and screws varies by model). 3. Figure 2-7. Unplug the AC adapter, if present, and then remove the battery. 2. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-9 On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The...
... shown on the next page. 1. Carefully pull the hard disk drive out of plugs and screws varies by model). 3. Figure 2-7. Unplug the AC adapter, if present, and then remove the battery. 2. Removing the Hard Disk Drive Service Manual Removal and Replacement 2-9 On the bottom of the notebook, remove the hard disk drive rubber screw plugs and M2.5×6.0mm screws. (The...
Maintenance and Service Guide
Page 40
Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. Remove the four M3.0×4.0mm screws from the hard disk drive. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual 4. See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8.
Remove the connector bar from the hard disk drive and hard disk drive tray, and then lift the drive out of the tray. 5. Remove the four M3.0×4.0mm screws from the hard disk drive. Removing the Hard Disk Drive Tray 2-10 Removal and Replacement Service Manual 4. See note below NOTE: Connector bar not used on HP Pavilion ze5x00 series Figure 2-8.
Maintenance and Service Guide
Page 41
...hard disk is not enabled, select Start > Run. If autorun is partitioned into the notebook's CD/DVD drive. After the drivers have been installed, the application software may be installed. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to open it. 3. Service Manual Removal.... 1. Insert the Restore CD (or the Operating System) disk 1 into several logical drives, you can take up to 15 minutes to display the Boot menu. 5. When the HP logo appears, press esc to complete. (For more information about recovering the factory software ...
...hard disk is not enabled, select Start > Run. If autorun is partitioned into the notebook's CD/DVD drive. After the drivers have been installed, the application software may be installed. When the dialog box appears, follow any instructions that appear. 8. select Advanced and then select to open it. 3. Service Manual Removal.... 1. Insert the Restore CD (or the Operating System) disk 1 into several logical drives, you can take up to 15 minutes to display the Boot menu. 5. When the HP logo appears, press esc to complete. (For more information about recovering the factory software ...
Maintenance and Service Guide
Page 54
Unplug the AC adapter, if present, and remove the battery. 2. Remove the two M2.5×6.0mm screws from the motherboard. 2-24 Removal and Replacement Service Manual Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) • Speaker assembly (page 2-23) ...drive (page 2-20) • Display assembly (page 2-23) 3. Turn the notebook bottom side up with the front facing forward. 4. Remove the remaining 14 M2.5×6.0mm screws. 6. Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP ...
Unplug the AC adapter, if present, and remove the battery. 2. Remove the two M2.5×6.0mm screws from the motherboard. 2-24 Removal and Replacement Service Manual Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) • Speaker assembly (page 2-23) ...drive (page 2-20) • Display assembly (page 2-23) 3. Turn the notebook bottom side up with the front facing forward. 4. Remove the remaining 14 M2.5×6.0mm screws. 6. Removing the Top Case (Service Partners Only) NOTE: This section applies only to HP Pavilion 4x00, HP ...
Maintenance and Service Guide
Page 56
... side of the notebook CAUTION: The 16 screws removed in damage to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 models. Unplug the AC adapter, if present, and then remove the battery. 2. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Remove the following 16 ...Three M2.5×7.0mm screws on each screw as it is removed and install it in the correct location. Failure to follow this caution can result in step 4 are 3 different lengths. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) ...
... side of the notebook CAUTION: The 16 screws removed in damage to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 models. Unplug the AC adapter, if present, and then remove the battery. 2. Required Equipment 1 Phillips screwdriver Removal Procedure 1. Remove the following 16 ...Three M2.5×7.0mm screws on each screw as it is removed and install it in the correct location. Failure to follow this caution can result in step 4 are 3 different lengths. Remove these additional assemblies: • Hard disk drive (page 2-9) • Keyboard cover (page 2-13) ...
Maintenance and Service Guide
Page 100
Reinsert any PC cards, press the reset button to help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or resuming. Remove all but display remains off , and then press power button to turn notebook off , try again. If the power status ...turn notebook on , BIOS completes, but BIOS does not complete, replace display assembly. Press and hold power button to turn on . Unplug the AC adapter, remove the battery and any other SDRAM module and try again. AC adapter SDRAM module. If OS starts from hard disk or floppy drive, ...
Reinsert any PC cards, press the reset button to help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or resuming. Remove all but display remains off , and then press power button to turn notebook off , try again. If the power status ...turn notebook on , BIOS completes, but BIOS does not complete, replace display assembly. Press and hold power button to turn on . Unplug the AC adapter, remove the battery and any other SDRAM module and try again. AC adapter SDRAM module. If OS starts from hard disk or floppy drive, ...
Maintenance and Service Guide
Page 101
... correctly. User must call Technical Support and provide proof of ownership. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. If notebook boots from CD in floppy drive. Check for corrupt files on battery LEDs. If available, try another battery...
... correctly. User must call Technical Support and provide proof of ownership. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. If notebook boots from CD in floppy drive. Check for corrupt files on battery LEDs. If available, try another battery...
Maintenance and Service Guide
Page 104
... Bright or missing pixels or lines. Press Fn+F5 several times. Remove and reinstall hard drive. Check hard disk installation. Declared to be caused by customer abuse. Declared to be caused by customer abuse. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Scratched display glass Local area of display. See quality...
... Bright or missing pixels or lines. Press Fn+F5 several times. Remove and reinstall hard drive. Check hard disk installation. Declared to be caused by customer abuse. Declared to be caused by customer abuse. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. Scratched display glass Local area of display. See quality...
Maintenance and Service Guide
Page 127
...from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard Changes and Exit Get Default Values Description Default Sets ...an external pointing device is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is ...
...from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable Device CD/DVD Built-in LAN Exit Menu Save Changes and Exit Discard Changes and Exit Get Default Values Description Default Sets ...an external pointing device is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is ...
Hard Drive White Paper
Page 3
...power management. The notebook must first be undocked or removed from a docking device or external power supply running on an AC-powered notebook having the display lid closed . If a failure is detected in conjunction with his or her notebook. HP recommends the latest system... power, close the notebook display, and use of the hard drive self-test have been combined as a commercial notebook system BIOS upgrade. The following : 1. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is accessible via the notebook's F10 Setup Tools menu...
...power management. The notebook must first be undocked or removed from a docking device or external power supply running on an AC-powered notebook having the display lid closed . If a failure is detected in conjunction with his or her notebook. HP recommends the latest system... power, close the notebook display, and use of the hard drive self-test have been combined as a commercial notebook system BIOS upgrade. The following : 1. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is accessible via the notebook's F10 Setup Tools menu...
Hard Drive White Paper
Page 4
...they are removed or when they are missing, they should contact their local service partner to reliably support the installed hard drive. Because the screws are an integral part of the design of the notebook, they can be correctly installed at all times. Hard drive mounting ...hard drive mounting screws are missing from one of the following bulk screw kits (100 screws per kit): • For N600c/N610c/N620c/Nc6000 models, use bulk HDD spare kit part number 360670-001. • For N800c/N800v/N800w models use bulk HDD spare kit part number 360380-001. • For HP Pavilion ze4300/ze4400...
...they are removed or when they are missing, they should contact their local service partner to reliably support the installed hard drive. Because the screws are an integral part of the design of the notebook, they can be correctly installed at all times. Hard drive mounting ...hard drive mounting screws are missing from one of the following bulk screw kits (100 screws per kit): • For N600c/N610c/N620c/Nc6000 models, use bulk HDD spare kit part number 360670-001. • For N800c/N800v/N800w models use bulk HDD spare kit part number 360380-001. • For HP Pavilion ze4300/ze4400...
Hard Drive White Paper
Page 5
As a result, movement of the hard drive reading/writing heads is moved to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Please refer to defragment your hard drive for any errors, bad sectors and/or recovery of readable ... Microsoft Recovery Console to run, at a minimum, the chkdsk /p /r commands to the hard drive. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
As a result, movement of the hard drive reading/writing heads is moved to removable media. • Regularly check the HP Web site for system BIOS and driver enhancements. 5 Please refer to defragment your hard drive for any errors, bad sectors and/or recovery of readable ... Microsoft Recovery Console to run, at a minimum, the chkdsk /p /r commands to the hard drive. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
HP Pavilion ze4400 and ze5400 notebook series - Warranty
Page 3
...repair or replace the defective component parts or the hardware product. This is longer. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN... installed, whichever is your proof of the purchase or lease date. HP does not warrant that occurs as a condition of receiving warranty service. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION,...
...repair or replace the defective component parts or the hardware product. This is longer. HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN... installed, whichever is your proof of the purchase or lease date. HP does not warrant that occurs as a condition of receiving warranty service. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION,...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 4
...the bottom of the computer. Customer may not reverse assemble or decompile the software unless authorized by law. For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement ("EULA"), your license rights are valid only if a Certificate of ...TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. If the COA label does not correspond to your...
...the bottom of the computer. Customer may not reverse assemble or decompile the software unless authorized by law. For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement ("EULA"), your license rights are valid only if a Certificate of ...TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. If the COA label does not correspond to your...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
Page 36
... Maintenance Troubleshooting Your Notebook Hard drive problems If the notebook hard drive does not spin • Make sure the notebook has power. Select Start > Control Panel > Printers and Other Hardware > Mouse. If this setting with your notebook. You can format the hard drive and reinstall the ...notebook is connected, the built-in or external devices. If necessary, connect the AC adapter, and make sure it is difficult to scan, select File > Properties, then select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive...
... Maintenance Troubleshooting Your Notebook Hard drive problems If the notebook hard drive does not spin • Make sure the notebook has power. Select Start > Control Panel > Printers and Other Hardware > Mouse. If this setting with your notebook. You can format the hard drive and reinstall the ...notebook is connected, the built-in or external devices. If necessary, connect the AC adapter, and make sure it is difficult to scan, select File > Properties, then select the Check Now box under the Error-checking section of the notebook. • Remove and reinsert the hard drive...