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...set forth in the United States and other countries. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. The ...information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are trademarks or registered trademarks of Microsoft Corporation....
...set forth in the United States and other countries. The only warranties for technical or editorial errors or omissions contained herein. HP shall not be construed as constituting an additional warranty. © Copyright 2003, 2004 Hewlett-Packard Development Company, L.P. The ...information contained herein is subject to change without notice. Service Manual Fourth Edition April 2004 First Edition January 2003 Document Part Number: 319733-004 Nothing herein should be liable for HP products and services are trademarks or registered trademarks of Microsoft Corporation....
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... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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...Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-13 Figure 1-7. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Top Case Screws 2-29 Figure 2-20. Removing... Removal 2-38 Figure 2-31. Figures Figure 1-1. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the I/R PCA...2-37 Figure 2-25. Resetting the Notebook ...1-17 Figure 1-8. Removing the CD/DVD Drive 2-22 Figure 2-17. Back View ...1-12 Figure 1-6. Removing the Mini PCI Card 2-7 Figure 2-6....
...Module Installation 2-39 Figure 2-32 Removing the CPU Module 2-39 Figure 2-33. Removing the Hard Disk Drive Guide 2-53 iv Service Manual Bottom View...1-13 Figure 1-7. Removing the Keyboard Cover 2-14 Figure 2-10. Removing the Top Case Screws 2-29 Figure 2-20. Removing... Removal 2-38 Figure 2-31. Figures Figure 1-1. Removing the Mini PCI Card 2-8 Figure 2-7. Removing the I/R PCA...2-37 Figure 2-25. Resetting the Notebook ...1-17 Figure 1-8. Removing the CD/DVD Drive 2-22 Figure 2-17. Back View ...1-12 Figure 1-6. Removing the Mini PCI Card 2-7 Figure 2-6....
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... Table 1-8. Recommended Screw Torque Values 2-2 Table 2-4. Troubleshooting Suggestions...3-8 Table 3-4. Replaceable Parts ...4-4 Table 4-2. LCD Guidelines ...5-4 Service Manual v Figure 2-36. Removing a PCMCIA Door 2-60 Figure 2-38. Boot-Block Jumper...2-62 Figure 3-1. Product Comparisons...1-1 Table 1-2....Motherboard 2-56 Figure 2-38. Main Status Lights (front of Serial Number Label 2-59 Figure 2-39. Example of notebook 1-15 Table 1-4. Exploded View ...4-2 Figure 4-2. Specifications...1-18 Table 1-7. Replacing Small Parts ...2-12 Table 2-5. Removing Components...
... Table 1-8. Recommended Screw Torque Values 2-2 Table 2-4. Troubleshooting Suggestions...3-8 Table 3-4. Replaceable Parts ...4-4 Table 4-2. LCD Guidelines ...5-4 Service Manual v Figure 2-36. Removing a PCMCIA Door 2-60 Figure 2-38. Boot-Block Jumper...2-62 Figure 3-1. Product Comparisons...1-1 Table 1-2....Motherboard 2-56 Figure 2-38. Main Status Lights (front of Serial Number Label 2-59 Figure 2-39. Example of notebook 1-15 Table 1-4. Exploded View ...4-2 Figure 4-2. Specifications...1-18 Table 1-7. Replacing Small Parts ...2-12 Table 2-5. Removing Components...
Maintenance and Service Guide
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.... Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. The manual is for membership within the U.S. and Canada...
.... Call (800) 827-6364 for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. and Canada. The manual is for membership within the U.S. and Canada...
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... Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject...
... Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-1 HP Pavilion ze5600 Processor Memory Display Video Operating System Power States HP Pavilion ze5500 Processor Memory Display Operating System Power States Table 1-1. 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-...radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024... capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off HP Pavilion ze4700 Processor Memory Display Video Operating System Power States AMD Athlon (1.91-, and 2.08-...radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. HP Pavilion ze5400 and ze5300 Processor Memory Display Video Operating System Power States HP Pavilion ze5200 Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024... capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-2 Product Information Service Manual
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.... HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product...
.... HP Pavilion ze4600 Processor Memory Display Video Operating System Power States HP Pavilion ze4500 Processor Memory Display Video Operating System Power States HP Pavilion ze4400 Processor Memory Display Video Operating System Power States AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. On, Standby, Hibernate, Off Service Manual Product...
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Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or ... Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)...
Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-4 Product Information Service Manual At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or ... Celeron (1.6-, 1.7-, and 1.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Pavilion ze4300 Processor Memory Display Video Operating System Power States HP Pavilion ze4200 Processor Memory Display Video Operating System Power States HP Pavilion ze4100 Processor Memory Display Video Operating System Power States Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)...
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... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14... nx9005 Intel Celeron (2.6- and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- and 2.8-GHz) At least 256 MB SDRAM ...
... with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-5 At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14... nx9005 Intel Celeron (2.6- and 2.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. HP Compaq nx9010 Processor Memory Display Video Operating System Power States HP Compaq nx9008 Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz) Intel Celeron (2.0- and 2.8-GHz) At least 256 MB SDRAM ...
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...or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. HP Compaq nx9000 Processor AMD Athlon (1.8- Display 15.0-inch XGA (1024 ...32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules.
...or Home preinstalled Power States On, Standby, Hibernate, Off Compaq Evo Notebook 1010v Processor Memory Display Video Operating System Power States Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. HP Compaq nx9000 Processor AMD Athlon (1.8- Display 15.0-inch XGA (1024 ...32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off 1-6 Product Information Service Manual or 2.0-GHz) Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules.
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..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 2.8-GHz) Up to 512 MB SDRAM using 256-MB modules. and 1.8-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using...
..., or 64 MB UMA graphics memory, 4x AGP graphics capability Operating System Power States Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off Service Manual Product Information 1-7 and 2.8-GHz) Up to 512 MB SDRAM using 256-MB modules. and 1.8-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using...
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... button and indicator light* 10. Wireless on certain models 1-8 Product Information Service Manual Notebook open/close latch 2. Power button, turns the notebook on -off 5. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Touch pad, scroll pad...
... button and indicator light* 10. Wireless on certain models 1-8 Product Information Service Manual Notebook open/close latch 2. Power button, turns the notebook on -off 5. CD-ROM, DVD, or other drive 12. Front View HP Pavilion ze4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 1. Touch pad, scroll pad...
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Figure 1-2. LAN port* 16. Serial port (COM1), use this port for logo. 13. Modem port* 22. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other ...and audio out (headphones) 25. Two universal Serial Bus (USB) ports 15. S-Video port* 17. Floppy drive* * on certain models Service Manual Product Information 1-9 IEEE 1394 port* 24. Audio mute button and audio mute light* 27. AC adapter jack 14. PCMCIA card and CardBus slot and...
Figure 1-2. LAN port* 16. Serial port (COM1), use this port for logo. 13. Modem port* 22. Back View HP Pavilion ze4x00 HP Compaq nx9005 and nx9000 NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very similar, except for a serial mouse, modem, printer, or other ...and audio out (headphones) 25. Two universal Serial Bus (USB) ports 15. S-Video port* 17. Floppy drive* * on certain models Service Manual Product Information 1-9 IEEE 1394 port* 24. Audio mute button and audio mute light* 27. AC adapter jack 14. PCMCIA card and CardBus slot and...
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...HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Main status lights (left to right), power mode, hard disk activity, and battery 7. Universal Serial Bus (USB) port * on -off button and indicator light* 9. Notebook open/close latch 2. Power button, turns the notebook... on -off 5. CD-ROM, DVD, or other drive 14. Battery 11. Wireless on certain models Service Manual Product Information 1-11 Volume controls* 12. Keyboard status lights...
...HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 1. Main status lights (left to right), power mode, hard disk activity, and battery 7. Universal Serial Bus (USB) port * on -off button and indicator light* 9. Notebook open/close latch 2. Power button, turns the notebook... on -off 5. CD-ROM, DVD, or other drive 14. Battery 11. Wireless on certain models Service Manual Product Information 1-11 Volume controls* 12. Keyboard status lights...
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LAN port* 18. Floppy drive* * on certain models 1-12 Product Information Service Manual Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. S-Video port* 22. Modem port* 24. IEEE 1394 port* 25. PCMCIA card and CardBus slot and button 26. AC adapter jack 16. Two universal Serial Bus (USB) ports 17. Kensington lock cable slot (security connector) 23. External keyboard/mouse port 19. Figure 1-5. External monitor port 21. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
LAN port* 18. Floppy drive* * on certain models 1-12 Product Information Service Manual Parallel port (LPT1), use this port for a parallel printer or other parallel device 20. S-Video port* 22. Modem port* 24. IEEE 1394 port* 25. PCMCIA card and CardBus slot and button 26. AC adapter jack 16. Two universal Serial Bus (USB) ports 17. Kensington lock cable slot (security connector) 23. External keyboard/mouse port 19. Figure 1-5. External monitor port 21. Back View HP Pavilion 5x00, HP Compaq nx9010, and nx9008 and Compaq Presario 2500 15.
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... Power mode status light blinks Press the power button -or- NOTE: This manual describes the notebook in its power button. allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its original factory configuration, with all settings at certain times you might... want to start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Turning the Notebook On and Off You can start -up time. Activating Power Modes Power mode To enter this mode On Power mode status ...
... Power mode status light blinks Press the power button -or- NOTE: This manual describes the notebook in its power button. allow timeout Hibernation mode Saves maximum power Saves current session to resume your notebook using its original factory configuration, with all settings at certain times you might... want to start or stop your session from Standby or Hibernation mode. 1-14 Product Information Service Manual Turning the Notebook On and Off You can start -up time. Activating Power Modes Power mode To enter this mode On Power mode status ...
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...is connected and the battery is missing or has a fault. The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Num Lock must also be on for the numeric keys; Blinking: The AC ...adapter is connected and the battery is fully charged. Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the keyboard locks. Blinking: notebook is off ). Keyboard Status Lights Meaning Caps Lock Caps Lock is accessing the ...
...is connected and the battery is missing or has a fault. The keyboard status lights, located above the keyboard, indicate the states of the notebook report power status, battery status, and hard disk activity. Num Lock must also be on for the numeric keys; Blinking: The AC ...adapter is connected and the battery is fully charged. Service Manual Product Information 1-15 Checking the Status of the Notebook The main status lights on the front of the keyboard locks. Blinking: notebook is off ). Keyboard Status Lights Meaning Caps Lock Caps Lock is accessing the ...
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... built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual otherwise, cursor control is on and off . Does not affect an external keyboard. Enters Hibernation mode Toggles Scroll Lock on , then the numeric functions are...
... built-in keypad on and off Increases the audio volume and cancels the mute setting Decreases the audio volume Audio mute 1-16 Product Information Service Manual otherwise, cursor control is on and off . Does not affect an external keyboard. Enters Hibernation mode Toggles Scroll Lock on , then the numeric functions are...
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...or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Figure 1-7. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens, try the... following in the order listed. Press the power button to press the reset button on the bottom of the notebook. Service Manual Product Information 1-17 If the system will not allow a software shutdown, press and hold down the power button until the display shuts down Windows...
...or a straightened paper clip to restart. • If possible, shut down (about 4 seconds) and then release the power button. Figure 1-7. Press esc when the HP logo appears, and then select the CD/DVD drive as the Recovery CDs) into the CD/DVD drive, then restart. If this happens, try the... following in the order listed. Press the power button to press the reset button on the bottom of the notebook. Service Manual Product Information 1-17 If the system will not allow a software shutdown, press and hold down the power button until the display shuts down Windows...