Maintenance and Service Guide
Page 32
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2.
Recommended Screw Torque Values Screw Thread Size M2 M2.5 (hinges) M2.5 (other) M3 Standoff, hex Torque (cm-kgf) 2,0-2,5 3,5-4,0 2,5-3,0 2,5-3,0 2,5-3,0 Torque (in-lbf) 1.7-2.2 3.0-3.4 2.2-2.6 2.2-2.6 2.2-2.6 2-2 Removal and Replacement Service Manual Required Equipment • 0 and 1 Phillips screwdrivers, preferably magnetized • Small flat-blade screwdriver • 5mm nut driver Table 2-3. Table 2-2.
Maintenance and Service Guide
Page 41
..., and then press enter. 6. After the drivers have been installed, the application software may be installed. Recovering the Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to install the operating...appears, follow any instructions that appear. 8. Follow the on the drive door to recover the notebook's original operating system and drivers. Connect the AC adapter to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. Service Manual Removal and Replacement 2-...
..., and then press enter. 6. After the drivers have been installed, the application software may be installed. Recovering the Factory Software The following process or unplug the AC adapter until the process completes. 1. When the HP logo appears, press esc to install the operating...appears, follow any instructions that appear. 8. Follow the on the drive door to recover the notebook's original operating system and drivers. Connect the AC adapter to reboot the notebook, press ctrl+alt+del, and then follow the displayed instructions. Service Manual Removal and Replacement 2-...
Maintenance and Service Guide
Page 103
...Troubleshooting and Diagnostics 3-11 Make sure SDRAM modules are not set to Never. Replace SDRAM modules. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as expected... modules CPU module Display assembly Motherboard White display Adjust display brightness. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to resume if network card is busy, it normally finishes current operation before entering (...
...Troubleshooting and Diagnostics 3-11 Make sure SDRAM modules are not set to Never. Replace SDRAM modules. Symptom General problems Notebook resumes slowly from Standby mode Does not suspend to Standby mode as expected Does not automatically enter Hibernation mode as expected... modules CPU module Display assembly Motherboard White display Adjust display brightness. If problem appears after installing new software (including drivers), uninstall that software. Notebook can take a minute or longer to resume if network card is busy, it normally finishes current operation before entering (...
Maintenance and Service Guide
Page 107
...Diagtools diagnostics. Test audio with notebook. Delete temporary and unneeded files. Test audio with e-Diagtools diagnostics. Check software controls. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Control Panel. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top...General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely...
...Diagtools diagnostics. Test audio with notebook. Delete temporary and unneeded files. Test audio with e-Diagtools diagnostics. Check software controls. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Control Panel. Make sure touch pad is installed from \hp\drivers\TouchPad.) Top case Motherboard Top...General problems Special touch pad features not working Select button does not work Memory Out of memory error Notebook does not boot after adding SDRAM Audio No sound audible Sound does not record Call Center: Suggestions Repair Center: Likely...
Maintenance and Service Guide
Page 108
...settings in Control Panel. Test ports with e-Diagtools diagnostics. Motherboard Check settings in Device Manager. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Control ...other port. If modem is powered by the USB port, try disabling another device. Try disabling error correction and data compression. Restart notebook. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line.
...settings in Control Panel. Test ports with e-Diagtools diagnostics. Motherboard Check settings in Device Manager. In a hotel, ask for latest USB drivers. Symptom Serial/Parallel/USB General problems Modem General problems Call Center: Suggestions Repair Center: Likely Causes Check connections. Use troubleshooters in Control ...other port. If modem is powered by the USB port, try disabling another device. Try disabling error correction and data compression. Restart notebook. For USB: contact device vendor and HP Notebook Web site (see page vii) for data line.
Maintenance and Service Guide
Page 109
... conflict). Try to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Try connecting notebook to enable the infrared port. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100...
... conflict). Try to another network station (if applicable). Remove any PC cards from nearby equipment, or other squarely and are no more than 1 meter apart. Try connecting notebook to enable the infrared port. Motherboard Infrared is disabled and no drivers installed as shipped. (Drivers are included.) Make sure line between infrared ports is 100...
Maintenance and Service Guide
Page 110
...noteboo Motherboard Evidence of spilled liquid Make sure correct applications are affected, replace motherboard. Declared to be caused by customer abuse. Restart notebook. AC adapter cannot be repaired and must be caused by customer abuse. Declared to Mini PCI card and motherboard. Check SSID,... problems Call Center: Suggestions Repair Center: Likely Causes Check TCP/IP setup in another AC adapter, if available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. If both slots are associated with buttons in One...
...noteboo Motherboard Evidence of spilled liquid Make sure correct applications are affected, replace motherboard. Declared to be caused by customer abuse. Restart notebook. AC adapter cannot be repaired and must be caused by customer abuse. Declared to Mini PCI card and motherboard. Check SSID,... problems Call Center: Suggestions Repair Center: Likely Causes Check TCP/IP setup in another AC adapter, if available. Download current drivers from card manufacturer's Web site Make sure AC adapter has correct power rating. If both slots are associated with buttons in One...
Maintenance and Service Guide
Page 112
...complete. 6. If you exit the program so drivers can use for the program. 3. Optional: ... the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card ...(page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of testing: • User-level testing using a basic hardware test. • Advanced testing using e-Diagtools for detected hardware. 9. After each run . When the HP...
...complete. 6. If you exit the program so drivers can use for the program. 3. Optional: ... the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card ...(page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup utility (page 3-27) e-Diagtools Diagnostic Program The hardware diagnostic programs provide two levels of testing: • User-level testing using a basic hardware test. • Advanced testing using e-Diagtools for detected hardware. 9. After each run . When the HP...
Hard Drive White Paper
Page 5
...=winxp - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the ...due to viruses. • Regularly back up critical email and documents to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 As a result, movement of the hard drive reading/writing heads is moved to defragment your hard drive for any errors...
...=winxp - Windows XP: http://support.microsoft.com/default.aspx?scid=kb;EN-US;314848 - HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the ...due to viruses. • Regularly back up critical email and documents to the following Microsoft Knowledge Base articles for system BIOS and driver enhancements. 5 As a result, movement of the hard drive reading/writing heads is moved to defragment your hard drive for any errors...
HP Pavilion ze4400 and ze5400 notebook series - Warranty
Page 6
... Documentation Team Saved date: 04/29/03 10:10 AM File name: 337484-001.doc Contacting HP You can obtain warranty service and technical support by contacting HP at www.hp.com/support where you will find a variety of help you find answers to your questions and ...Operating system - Be sure to have a variety of services available online to help sources to meet your needs: • Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. • Open an online service event with an...
... Documentation Team Saved date: 04/29/03 10:10 AM File name: 337484-001.doc Contacting HP You can obtain warranty service and technical support by contacting HP at www.hp.com/support where you will find a variety of help you find answers to your questions and ...Operating system - Be sure to have a variety of services available online to help sources to meet your needs: • Access to drivers and product documentation: Find original product drivers, latest updates and software fixes, Limited Warranty information, and product documentation. • Open an online service event with an...