HP Notebook Series - Maintenance, Shipping and Travel Guide
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...Do not check it in the original packing box or similar protective packaging and label the package as hand baggage. If the notebook will be disconnected from the notebook. ■ When traveling by air, carry your work . 2. Keep the backup separate from an external power source for shipping... work . Shut down the notebook. 5. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and store them in a cool, dry place. 6. Turn off, then disconnect, all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Traveling with the...
...Do not check it in the original packing box or similar protective packaging and label the package as hand baggage. If the notebook will be disconnected from the notebook. ■ When traveling by air, carry your work . 2. Keep the backup separate from an external power source for shipping... work . Shut down the notebook. 5. 3 Preparing the Notebook for Shipping or Traveling To prepare the notebook for more than 2 weeks, remove all battery packs and store them in a cool, dry place. 6. Turn off, then disconnect, all CD-ROMs, DVD-ROMs, diskettes, disks, or PC Cards. 3. Traveling with the...
Maintenance and Service Guide
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... U.S. The manual is self-contained, so you to DPSP Partners only. This manual is for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
... U.S. The manual is self-contained, so you to DPSP Partners only. This manual is for servicing the HP Pavilion ze5600, ze5500, ze5400, ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs, HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile...
Maintenance and Service Guide
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3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem... 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
3 Troubleshooting and Diagnostics This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: • ASP support information • Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem... 3-7) • Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27) Service Manual Troubleshooting and Diagnostics 3-1
Maintenance and Service Guide
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... light turns on AC or battery Check power source. Remove all but display remains off , and then press power button to turn notebook off, and reconnect power and try again. If monitor is installed. Startup Does not boot on but one SDRAM module and try again...OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. AC adapter SDRAM module. Reinsert any PC cards, press the reset button to turn notebook on , BIOS completes, but BIOS does not complete, replace display assembly. CPU module Switchboard PCA Motherboard Display assembly Hard...
... light turns on AC or battery Check power source. Remove all but display remains off , and then press power button to turn notebook off, and reconnect power and try again. If monitor is installed. Startup Does not boot on but one SDRAM module and try again...OS starts from hard disk or floppy drive, replace CPU module, replace motherboard. AC adapter SDRAM module. Reinsert any PC cards, press the reset button to turn notebook on , BIOS completes, but BIOS does not complete, replace display assembly. CPU module Switchboard PCA Motherboard Display assembly Hard...
Maintenance and Service Guide
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Clean with Yadapter do not work PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Check settings in connector on motherboard. 3-14 Troubleshooting and Diagnostics Service Manual If needed . Check devices separately. Avoid ... This software can cause errors or erratic play DVD intended for details. KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). CD/DVD drive Motherboard If software was removed, use the ...
Clean with Yadapter do not work PS/2 keyboard and mouse with soft cloth or replace as needed , uninstall PC Friendly and restart notebook. Check settings in connector on motherboard. 3-14 Troubleshooting and Diagnostics Service Manual If needed . Check devices separately. Avoid ... This software can cause errors or erratic play DVD intended for details. KeyboarD Motherboard Y-adapter PS/2 device Motherboard Repair Center: Comments HP warranty does not cover expense of times (usually no more than 4). CD/DVD drive Motherboard If software was removed, use the ...
Maintenance and Service Guide
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... be connected to enable the infrared port. Open Hardware Device Manager. Try to network or network may be down. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between...infrared radiation can cause transmission errors. Make sure LAN cable is 100 meters (330 feet). Try connecting notebook to another network station (if applicable). Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: ...
... be connected to enable the infrared port. Open Hardware Device Manager. Try to network or network may be down. Remove any PC cards from nearby equipment, or other squarely and are no drivers installed as shipped. (Drivers are included.) Make sure line between...infrared radiation can cause transmission errors. Make sure LAN cable is 100 meters (330 feet). Try connecting notebook to another network station (if applicable). Sunlight, heat from notebook (possible IRQ conflict). Symptom LAN/network General problems Infrared General problems Call Center: Suggestions Repair Center: ...
Maintenance and Service Guide
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...describes the following procedure describes how to run. Running e-Diagtools The following diagnostic tools you want to run e-Diagtools. When the HP logo appears, press F10 to open the advanced test screen. 8. Press F2 to start the basic hardware test. After each ... Restart. 2. If you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup...
...describes the following procedure describes how to run. Running e-Diagtools The following diagnostic tools you want to run e-Diagtools. When the HP logo appears, press F10 to open the advanced test screen. 8. Press F2 to start the basic hardware test. After each ... Restart. 2. If you exit the program so drivers can use for troubleshooting and repairing the notebook: • Notebook e-Diagtools diagnostic program (below) • Power-on self-test (page 3-20) • Sycard PCCtest 450 PC card (page 3-26) • Windows Management Instrumentation (page 3-27) • BIOS Setup...
Maintenance and Service Guide
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...notebook fails to restart with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize local bus IDE Initialize Power Management 3-22 Troubleshooting and Diagnostics Service Manual Note that not all accessories, including SDRAM modules, port replicator, PC... 1-1-2-3 1-1-2-4 1-1-3-1 1-1-3-2 1-1-3-3 1-1-3-4 1-1-4-1 1-1-4-3 1-1-4-4 1-2-1-1 Table 3-4. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. ...
...notebook fails to restart with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize local bus IDE Initialize Power Management 3-22 Troubleshooting and Diagnostics Service Manual Note that not all accessories, including SDRAM modules, port replicator, PC... 1-1-2-3 1-1-2-4 1-1-3-1 1-1-3-2 1-1-3-3 1-1-3-4 1-1-4-1 1-1-4-3 1-1-4-4 1-2-1-1 Table 3-4. The BIOS will not boot the notebook's operating system if the system memory, CPU, DMA, or interrupt controller fails the POST diagnostic tests. ...
Maintenance and Service Guide
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...PCMCIA functions (For details, see the Sycard Technology Web site http://wwwsycardcom/). All notebook models (PCI 1520) Slot Upper Lower Table 3-6 Sycard PCCtest Commands PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration...these components: • PCCtest 450 or 460 (revision 1.05) PC card • PCCtest 450/460 software disk (Software updates are the only recommended diagnostic tools that test the functionality of the notebook's PCMCIA slots See the Sycard documentation for details about running the ...
...PCMCIA functions (For details, see the Sycard Technology Web site http://wwwsycardcom/). All notebook models (PCI 1520) Slot Upper Lower Table 3-6 Sycard PCCtest Commands PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration...these components: • PCCtest 450 or 460 (revision 1.05) PC card • PCCtest 450/460 software disk (Software updates are the only recommended diagnostic tools that test the functionality of the notebook's PCMCIA slots See the Sycard documentation for details about running the ...
Maintenance and Service Guide
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... Internal Hard Disk Sets the hard disk drive type and various parameters Extended Memory Shows the extended memory size CPU Serial Number Serial Number PC ID Service ID For a Pentium processor with a serial number, makes the serial number available to software Displays the serial number as shown... on the back of the notebook Displays the PC ID String stored in the reserved part of RAM Displays an identifier used for repair service UUID MAC Address Displays the value of the...
... Internal Hard Disk Sets the hard disk drive type and various parameters Extended Memory Shows the extended memory size CPU Serial Number Serial Number PC ID Service ID For a Pentium processor with a serial number, makes the serial number available to software Displays the serial number as shown... on the back of the notebook Displays the PC ID String stored in the reserved part of RAM Displays an identifier used for repair service UUID MAC Address Displays the value of the...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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Getting Started with Your Notebook Identifying Parts of the Notebook Left panel and back panel components 1 AC adapter jack 8 Cable lock slot (security connector) 2 Universal serial bus ports (USB) 9 RJ-11 jack: connects the modem cable 3 RJ-45 jack: connects a network cable 10 PC Card and CardBus slot and button 4 S-Video out jack 11...
Getting Started with Your Notebook Identifying Parts of the Notebook Left panel and back panel components 1 AC adapter jack 8 Cable lock slot (security connector) 2 Universal serial bus ports (USB) 9 RJ-11 jack: connects the modem cable 3 RJ-45 jack: connects a network cable 10 PC Card and CardBus slot and button 4 S-Video out jack 11...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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Getting Started with Your Notebook Identifying Parts of the Notebook 1 AC adapter jack 2 Two USB ports 3 RJ-45 network jack: connects a network cable 4 PS/2 port 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 External monitor port 7 S-Video out jack 8 Cable lock slot (security connector) 9 RJ-11 jack: connects a modem cable 10 IEEE 1394 port (select models only) 11 PC Card and CardBus slot and buttons 12 Diskette drive (select models only) Startup Guide 5
Getting Started with Your Notebook Identifying Parts of the Notebook 1 AC adapter jack 2 Two USB ports 3 RJ-45 network jack: connects a network cable 4 PS/2 port 5 Parallel port (LPT1): use this port for a parallel printer or other parallel device 6 External monitor port 7 S-Video out jack 8 Cable lock slot (security connector) 9 RJ-11 jack: connects a modem cable 10 IEEE 1394 port (select models only) 11 PC Card and CardBus slot and buttons 12 Diskette drive (select models only) Startup Guide 5
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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...requirements of the battery. Unplug the AC adapter and allow the battery to turn it and pressing the pad on the side of the notebook). Startup Guide 31 If the battery gets too hot, it on the bottom of a paper clip into the reset button on . •... it on • Connect the AC adapter. • Reset the notebook by inserting the tip of the notebook. Troubleshooting and Maintenance Troubleshooting Your Notebook • Make sure you turn it will not boot from any PC Cards, and undock the notebook if docked. The lights show the charge level. • If available...
...requirements of the battery. Unplug the AC adapter and allow the battery to turn it and pressing the pad on the side of the notebook). Startup Guide 31 If the battery gets too hot, it on the bottom of a paper clip into the reset button on . •... it on • Connect the AC adapter. • Reset the notebook by inserting the tip of the notebook. Troubleshooting and Maintenance Troubleshooting Your Notebook • Make sure you turn it will not boot from any PC Cards, and undock the notebook if docked. The lights show the charge level. • If available...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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..., 5 lights status, 2, 3, 8, 9 LPT1 port, 5 M maintenance software installation, 33 Mini PCI location, 6, 7 modem built-in, 12 port location, 5 monitor port, 5 mouse, troubleshooting, 29 mute button location, 3 N notebook changing BIOS settings, 32 opening/closing, 2, 3 resetting, 17 turning on, 13 Num Lock, 9 O off button location, 2, 3 status lights, 8 turning off, 16 on button, location, 2, 3 One...
..., 5 lights status, 2, 3, 8, 9 LPT1 port, 5 M maintenance software installation, 33 Mini PCI location, 6, 7 modem built-in, 12 port location, 5 monitor port, 5 mouse, troubleshooting, 29 mute button location, 3 N notebook changing BIOS settings, 32 opening/closing, 2, 3 resetting, 17 turning on, 13 Num Lock, 9 O off button location, 2, 3 status lights, 8 turning off, 16 on button, location, 2, 3 One...