Resolving Start Up and No Boot Problems Checklist
Page 1
...power adapter (do not connect the battery), press the Power button and look for the LEDs to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is a device conflict or failure. Connect a different battery and disconnect AC power... or boot properly. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to the notebook. HP Notebook PCs - Symptom: LED lights do not glow, display is black, computer does not start normally, identify the specific problem symptom listed below ...
...power adapter (do not connect the battery), press the Power button and look for the LEDs to startup or boot, and displays a black screen Usually occurs if a component is installed incorrectly, or there is a device conflict or failure. Connect a different battery and disconnect AC power... or boot properly. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to the notebook. HP Notebook PCs - Symptom: LED lights do not glow, display is black, computer does not start normally, identify the specific problem symptom listed below ...
Resolving Start Up and No Boot Problems Checklist
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... www.microsoft.com for terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update... in BIOS mode and run in error message May be able to start -up problems. Go to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Do the tasks listed under, "LEDs glow, fan noise is heard,...
... www.microsoft.com for terms in error message o Search www.hp.com for latest Microsoft updates Run the anti-virus program Symptom: Computer displays a blue screen or continually restarts Trying to http://www.hp.com/go/helpandsupport Run HP Support Assistant www.hp.com/go/helpandsupport for latest updates Run Windows Update www.update... in BIOS mode and run in error message May be able to start -up problems. Go to restart the PC after an error message can usually bypass the error and the PC can run memory and hard drive tests. Do the tasks listed under, "LEDs glow, fan noise is heard,...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... information. 3. Quickly double-tap the button to turn the TouchPad on and off. (2) TouchPad zone* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. 2 External component identification Identifying the hardware Components included...
... information. 3. Quickly double-tap the button to turn the TouchPad on and off. (2) TouchPad zone* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the right button on an external mouse. *This table describes factory settings. 2 External component identification Identifying the hardware Components included...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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...running , begin at step 2. 1. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - Open Setup Utility by turning on or restarting the computer. If Setup Utility is already running , begin at step 1. Open ... exit Setup Utility, use the arrow keys to access Setup Utility. Using Setup Utility Changing the language of the screen, press f10. - When a confirmation prompt with your change the language of the screen, press esc. or - 1. When the Startup Menu is displayed, press f10. 2. Use the arrow keys ...
...running , begin at step 2. 1. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - Open Setup Utility by turning on or restarting the computer. If Setup Utility is already running , begin at step 1. Open ... exit Setup Utility, use the arrow keys to access Setup Utility. Using Setup Utility Changing the language of the screen, press f10. - When a confirmation prompt with your change the language of the screen, press esc. or - 1. When the Startup Menu is displayed, press f10. 2. Use the arrow keys ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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...is open, begin at step 2. 1. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Setup Confirmation is displayed, press f10. 2. Open Setup Utility by turning on or restarting the computer. While the "Press ... the "Press the ESC key for Startup Menu" message is displayed in a list or to display system information in the lower-left corner of the screen, press f10. - Using Setup Utility 89 If Setup Utility is not open , press f1. If Setup Utility is already running , begin at step ...
...is open, begin at step 2. 1. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press esc. When the Setup Confirmation is displayed, press f10. 2. Open Setup Utility by turning on or restarting the computer. While the "Press ... the "Press the ESC key for Startup Menu" message is displayed in a list or to display system information in the lower-left corner of the screen, press f10. - Using Setup Utility 89 If Setup Utility is not open , press f1. If Setup Utility is already running , begin at step ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... Creation. 2. Backing up your information As you add new software and data files, you have a much higher capacity than CDs. To copy the screen and paste it into a word-processing document, follow these discs are not compatible with the Recovery Manager software. ● The computer must be connected...and BDs have finished creating the recovery discs. To create a set of recovery discs can be prompted to maintain a reasonably current backup. The screen shot can exit the program before inserting it into the optical drive. ● If necessary, you can be a time-saver if you add ...
... Creation. 2. Backing up your information As you add new software and data files, you have a much higher capacity than CDs. To copy the screen and paste it into a word-processing document, follow these discs are not compatible with the Recovery Manager software. ● The computer must be connected...and BDs have finished creating the recovery discs. To create a set of recovery discs can be prompted to maintain a reasonably current backup. The screen shot can exit the program before inserting it into the optical drive. ● If necessary, you can be a time-saver if you add ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... connected to AC power before you back up and create a backup. Under Protection Settings, select the disk for more information. Click Create. 6. Follow the on -screen instructions to set up your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Using Windows Backup and...
... connected to AC power before you back up and create a backup. Under Protection Settings, select the disk for more information. Click Create. 6. Follow the on -screen instructions to set up your hard drive at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Using Windows Backup and...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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...discs To restore the system from the disc provided by pressing either the Start button or f11. Use these discs to recover your computer. HP recommends that you will not be downloaded from the manufacturer's Web site or reinstalled from the recovery discs: 1. Software not provided with ...your operating system and software. On some models, you may not have a recovery partition, you use HP Recovery Manager to create a set up all personal files. 2. Follow the on -screen instructions. Use these features, try them before using this computer must be able to its own built-in...
...discs To restore the system from the disc provided by pressing either the Start button or f11. Use these discs to recover your computer. HP recommends that you will not be downloaded from the manufacturer's Web site or reinstalled from the recovery discs: 1. Software not provided with ...your operating system and software. On some models, you may not have a recovery partition, you use HP Recovery Manager to create a set up all personal files. 2. Follow the on -screen instructions. Use these features, try them before using this computer must be able to its own built-in...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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Follow the on or restart the computer, and then press esc while the "Press the ESC key for recovery" message is displayed at the bottom of the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. - Then, press f11 while the "Press for Startup Menu" message is displayed on the screen. 2. Access Recovery Manager in the Recovery Manager window. 3. Click System Recovery in either of the screen. or - ● Turn on -screen instructions. 102 Chapter 7 Backup and recovery To restore the system from the partition, follow these steps: 1.
Follow the on or restart the computer, and then press esc while the "Press the ESC key for recovery" message is displayed at the bottom of the following ways: ● Select Start > All Programs > Recovery Manager > Recovery Manager. - Then, press f11 while the "Press for Startup Menu" message is displayed on the screen. 2. Access Recovery Manager in the Recovery Manager window. 3. Click System Recovery in either of the screen. or - ● Turn on -screen instructions. 102 Chapter 7 Backup and recovery To restore the system from the partition, follow these steps: 1.
User Guide - Windows 7
Page 11
... components TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off . (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on an external mouse. *This...
... components TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on and off . (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) Right TouchPad button* Functions like the right button on an external mouse. *This...
User Guide - Windows 7
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...the WLAN device you are alphanumeric codes that identify your computer to the network. ● For a network connected to your computer from the HP Web site at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to...SSID and network key are using was purchased separately, consult the manufacturer's Web site for instructions on setting up the same codes on -screen instructions. If you are using was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then type your ...
...the WLAN device you are alphanumeric codes that identify your computer to the network. ● For a network connected to your computer from the HP Web site at a public Internet chat room, contact the network administrator to obtain the codes, and then enter the codes when prompted to...SSID and network key are using was purchased separately, consult the manufacturer's Web site for instructions on setting up the same codes on -screen instructions. If you are using was purchased separately, consult the manufacturer's Web site for software and driver downloads, and then type your ...
User Guide - Windows 7
Page 37
Icon Action Help and Support Screen brightness down this key to activate the assigned action. Using the action keys 27 Using the action keys Action keys are customized actions that application. ... links to activate the assigned function. NOTE: The action key feature is enabled at the top of the function keys to support specialists. Decreases the screen brightness level incrementally when you are using the ports on the computer. NOTE: Depending on the application you hold this key. You can also be...
Icon Action Help and Support Screen brightness down this key to activate the assigned action. Using the action keys 27 Using the action keys Action keys are customized actions that application. ... links to activate the assigned function. NOTE: The action key feature is enabled at the top of the function keys to support specialists. Decreases the screen brightness level incrementally when you are using the ports on the computer. NOTE: Depending on the application you hold this key. You can also be...
User Guide - Windows 7
Page 38
... monitors receive video information from computer display to monitor display to pause the play. Mutes or restores speaker sound. Icon Action Screen brightness up . Switches the screen image among other devices that are combinations of the fn key (1) and either the esc key (2) or one of a ...playing, press this key to simultaneous display on or off. Decreases speaker sound incrementally when you hold down this key alternates the screen image from the computer using the external VGA video standard. Turns the wireless feature on both the computer and the monitor. The...
... monitors receive video information from computer display to monitor display to pause the play. Mutes or restores speaker sound. Icon Action Screen brightness up . Switches the screen image among other devices that are combinations of the fn key (1) and either the esc key (2) or one of a ...playing, press this key to simultaneous display on or off. Decreases speaker sound incrementally when you hold down this key alternates the screen image from the computer using the external VGA video standard. Turns the wireless feature on both the computer and the monitor. The...
User Guide - Windows 7
Page 39
... of compressed air with a damp cloth, and wash your hands frequently when using the computer. Cleaning the TouchPad and keyboard Dirt and grease on the screen. WARNING! Places the cursor at the same time. Cleaning the TouchPad and keyboard 29 A can cause the pointer to jump around and under the keys...
... of compressed air with a damp cloth, and wash your hands frequently when using the computer. Cleaning the TouchPad and keyboard Dirt and grease on the screen. WARNING! Places the cursor at the same time. Cleaning the TouchPad and keyboard 29 A can cause the pointer to jump around and under the keys...
User Guide - Windows 7
Page 44
... turns your photo collections. To start MediaSmart: ▲ Double-click the MediaSmart icon in full-screen. ● Photo and video upload support: ◦ Upload your photos to an Internet photo service... on battery power. CAUTION: To prevent loss of TV shows and channels, and watch the HP-TV channel streamed in the taskbar. Before writing to a disc while the computer is sensitive ...TV, and manage and edit your computer into the optical drive. Insert a disc into a mobile entertainment center. Do not write to a disc, close all open the multimedia program you want to the...
... turns your photo collections. To start MediaSmart: ▲ Double-click the MediaSmart icon in full-screen. ● Photo and video upload support: ◦ Upload your photos to an Internet photo service... on battery power. CAUTION: To prevent loss of TV shows and channels, and watch the HP-TV channel streamed in the taskbar. Before writing to a disc while the computer is sensitive ...TV, and manage and edit your computer into the optical drive. Insert a disc into a mobile entertainment center. Do not write to a disc, close all open the multimedia program you want to the...
User Guide - Windows 7
Page 45
... a beep or alarm, and click the Test button. When the installation wizard opens, follow the on your audio functions To check the system sound on -screen instructions. 3. Checking your computer, follow these steps: 1. Right-click the Volume icon on the computer.) ● Be sure to install any sound event, such as...
... a beep or alarm, and click the Test button. When the installation wizard opens, follow the on your audio functions To check the system sound on -screen instructions. 3. Checking your computer, follow these steps: 1. Right-click the Volume icon on the computer.) ● Be sure to install any sound event, such as...
User Guide - Windows 7
Page 47
... port, you need an HDMI cable (purchased separately). ▲ To connect a display device, connect the device cable to the device. Repeatedly pressing f4 alternates the screen image between the computer display and the device.
... port, you need an HDMI cable (purchased separately). ▲ To connect a display device, connect the device cable to the device. Repeatedly pressing f4 alternates the screen image between the computer display and the device.
User Guide - Windows 7
Page 52
... drive and insert a blank disc into the optical drive. 3. Right-click the DVD drive for which you burn them to make unauthorized copies of the screen, and then click Copy Disc located on the DVD Region tab. 6. After the information is generally best for burning data files or for burning audio... click Properties. 5. NOTE: Windows includes the User Account Control feature to Windows Help and Support for such purposes. Refer to improve the security of the screen.
... drive and insert a blank disc into the optical drive. 3. Right-click the DVD drive for which you burn them to make unauthorized copies of the screen, and then click Copy Disc located on the DVD Region tab. 6. After the information is generally best for burning data files or for burning audio... click Properties. 5. NOTE: Windows includes the User Account Control feature to Windows Help and Support for such purposes. Refer to improve the security of the screen.
User Guide - Windows 7
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...as a printer, scanner, camera, or handheld device. 46 Chapter 4 Multimedia Right-click on a blank area of the computer desktop, and select Screen resolution. 2. A disc does not play automatically 1. A movie stops, skips, or plays erratically ● Press the Play button. or - ... cameras and portable handheld devices. Select Advanced settings > Monitor tab. 3. Right-click on a blank area of the computer desktop, and select Screen resolution. 2. - Click OK. Select Start > Default Programs > Change AutoPlay settings. 2. Select Advanced Settings > Monitor tab. 3. Because the...
...as a printer, scanner, camera, or handheld device. 46 Chapter 4 Multimedia Right-click on a blank area of the computer desktop, and select Screen resolution. 2. A disc does not play automatically 1. A movie stops, skips, or plays erratically ● Press the Play button. or - ... cameras and portable handheld devices. Select Advanced settings > Monitor tab. 3. Right-click on a blank area of the computer desktop, and select Screen resolution. 2. - Click OK. Select Start > Default Programs > Change AutoPlay settings. 2. Select Advanced Settings > Monitor tab. 3. Because the...
User Guide - Windows 7
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... changes. When prompted, confirm that you are using the procedures in the System area, click Device Manager. 3. The process of the computer desktop, and select Screen resolution. To get information about disc types. ● Be sure that the drivers are once again listed. 7. A movie is inserted properly. ● Select a slower write...
... changes. When prompted, confirm that you are using the procedures in the System area, click Device Manager. 3. The process of the computer desktop, and select Screen resolution. To get information about disc types. ● Be sure that the drivers are once again listed. 7. A movie is inserted properly. ● Select a slower write...