Resolving Start Up and No Boot Problems Checklist
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... Memory Test and Hard Drive Test If all USB devices and media cards. 2. If computer does not start Count number of blinking LEDs or beeping tones to resolve problems when computer does not startup or boot properly. Connect a different battery and disconnect AC power adapter. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to help with diagnostics testing Contact HP for the sound of a disk drive and fan turning...
... Memory Test and Hard Drive Test If all USB devices and media cards. 2. If computer does not start Count number of blinking LEDs or beeping tones to resolve problems when computer does not startup or boot properly. Connect a different battery and disconnect AC power adapter. Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to help with diagnostics testing Contact HP for the sound of a disk drive and fan turning...
Resolving Start Up and No Boot Problems Checklist
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... error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and then Run a Microsoft system restore o Select Boot into Safe Mode and then Uninstall recently installed programs o Select Boot into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode and run memory and hard drive tests. Do the tasks listed under, "LEDs glow, fan noise is heard, but display is black...
... error message o Run Repair Your Computer o Run Last Known Good Configuration (Advanced) o Select Boot into Safe Mode and then Run a Microsoft system restore o Select Boot into Safe Mode and then Uninstall recently installed programs o Select Boot into Windows normally, you should install the latest updates and patches to prevent other start in BIOS mode and run memory and hard drive tests. Do the tasks listed under, "LEDs glow, fan noise is heard, but display is black...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... be removed before disassembling the computer. Before removing the SIM, follow these steps: 1. Disconnect all external devices connected to install the SIM. Reverse this procedure to the computer. 3. Component replacement procedures 43 SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is off or in the SIM slot, it down the computer. The module is...
... be removed before disassembling the computer. Before removing the SIM, follow these steps: 1. Disconnect all external devices connected to install the SIM. Reverse this procedure to the computer. 3. Component replacement procedures 43 SIM NOTE: This section applies only to computer models with WWAN capability. NOTE: If there is off or in the SIM slot, it down the computer. The module is...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... by type ● Resources by connection 96 Chapter 6 Specifications On the View menu, click one of computer hardware and hardware configurations should change the resource settings in Windows 7: 1. Click System properties near the top of the system resources that control how the devices work on the computer. Select Start > Computer. 2. To view resource settings in Device Manager to malfunction or become inoperable. System resource specifications You can manually change resource settings.
... by type ● Resources by connection 96 Chapter 6 Specifications On the View menu, click one of computer hardware and hardware configurations should change the resource settings in Windows 7: 1. Click System properties near the top of the system resources that control how the devices work on the computer. Select Start > Computer. 2. To view resource settings in Device Manager to malfunction or become inoperable. System resource specifications You can manually change resource settings.
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... 13 battery, identifying 15 bays battery 13 hard drive 13 bezel illustrated 25 spare part number 25, 68 Bluetooth cable, spare part number 19, 34, 75 Bluetooth module removal 75 spare part number 19, 75 spare part numbers 29 boot options 92 boot order 92 button sound 91 buttons left TouchPad 5 power 7 right TouchPad 5 TouchPad, on/off button 5 C cables, service considerations 36 camera module removal 69 spare part number 69 camera, product description 2 caps lock light, identifying 6 Card Reader Power Saving 91 chipset, product description 1 compartments memory module 13 wireless module 13...
... 13 battery, identifying 15 bays battery 13 hard drive 13 bezel illustrated 25 spare part number 25, 68 Bluetooth cable, spare part number 19, 34, 75 Bluetooth module removal 75 spare part number 19, 75 spare part numbers 29 boot options 92 boot order 92 button sound 91 buttons left TouchPad 5 power 7 right TouchPad 5 TouchPad, on/off button 5 C cables, service considerations 36 camera module removal 69 spare part number 69 camera, product description 2 caps lock light, identifying 6 Card Reader Power Saving 91 chipset, product description 1 compartments memory module 13 wireless module 13...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... 12 internal display switch, identifying 12 internal microphone, identifying 12 J jacks audio-in (microphone) 10 audio-out (headphone) 10 RJ-45 (network) 10 K keyboard product description 3 removal 58 spare part numbers 18, 33, 58 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L LAN Power Saving 91 language support 91 latch, battery release 13 left TouchPad button, identifying 5 lights battery 9 caps lock 6 drive 10 fingerprint reader 6 mute 6 power 6, 10 RJ-45 (network) 10 TouchPad 6 webcam 12 wireless 6 M Main menu 91 mass storage devices, spare part numbers 27 memory module...
... 12 internal display switch, identifying 12 internal microphone, identifying 12 J jacks audio-in (microphone) 10 audio-out (headphone) 10 RJ-45 (network) 10 K keyboard product description 3 removal 58 spare part numbers 18, 33, 58 keys action 8 esc 8 fn 8 Windows applications 8 Windows logo 8 L LAN Power Saving 91 language support 91 latch, battery release 13 left TouchPad button, identifying 5 lights battery 9 caps lock 6 drive 10 fingerprint reader 6 mute 6 power 6, 10 RJ-45 (network) 10 TouchPad 6 webcam 12 wireless 6 M Main menu 91 mass storage devices, spare part numbers 27 memory module...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide
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... audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 wireless 2 product name 1 R recovering a program or driver 97 from the dedicated recovery partition 101 from the recovery discs 101 recovery discs 97 Recovery Manager 97, 101 recovery partition 97 recovery, system 101 removal/replacement preliminaries 35 procedures 40 restore points 100 right TouchPad button...
... audio 2 camera 2 chipset 1 display panel 1 Ethernet 2 external media cards 3 graphics 1 hard drives 2 keyboard 3 memory module 1 microphone 2 operating system 4 optical drives 2 pointing devices 3 ports 3 power requirements 3 processors 1 product name 1 security 3 serviceability 4 wireless 2 product name 1 R recovering a program or driver 97 from the dedicated recovery partition 101 from the recovery discs 101 recovery discs 97 Recovery Manager 97, 101 recovery partition 97 recovery, system 101 removal/replacement preliminaries 35 procedures 40 restore points 100 right TouchPad button...
User Guide - Windows 7
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... the Network adapters list. For more information. 1. Click the arrow next to Network adapters to a WLAN, confirm that device drivers are included with select computer models only. The listing for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is a network icon in the notification area, follow these steps: 1. Cannot connect to use. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings...
... the Network adapters list. For more information. 1. Click the arrow next to Network adapters to a WLAN, confirm that device drivers are included with select computer models only. The listing for wireless connection problems include the following: ● Network configuration (SSID or security) has been changed. ● Wireless device is a network icon in the notification area, follow these steps: 1. Cannot connect to use. NOTE: Wireless networking devices are installed for tasks such as installing software, running utilities, or changing Windows settings...
User Guide - Windows 7
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... updates. 2. Follow the on your hard drive. Click the option for Updates. 3. To use Windows Update: 1. The webcam allows you can check for the Windows operating system and other Microsoft products. Click the Windows 7 operating system. 5. Click Install now to your computer model number in the product box, and then press enter. 3. or - Obtaining the latest HP device drivers 1. NOTE: If you have not previously set up Windows Update, you will be set to open a window...
... updates. 2. Follow the on your hard drive. Click the option for Updates. 3. To use Windows Update: 1. The webcam allows you can check for the Windows operating system and other Microsoft products. Click the Windows 7 operating system. 5. Click Install now to your computer model number in the product box, and then press enter. 3. or - Obtaining the latest HP device drivers 1. NOTE: If you have not previously set up Windows Update, you will be set to open a window...
User Guide - Windows 7
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... changed using Power Options do not affect lights. When the battery reaches a critical battery level, the battery light continues to discharge below 5 percent of a full charge through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. Preferences set at the factory. The battery charges whenever the computer is off or in Windows Control Panel. Maximizing battery discharge time Battery discharge time varies depending on the display. ● Check the Power saver setting...
... changed using Power Options do not affect lights. When the battery reaches a critical battery level, the battery light continues to discharge below 5 percent of a full charge through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. Preferences set at the factory. The battery charges whenever the computer is off or in Windows Control Panel. Maximizing battery discharge time Battery discharge time varies depending on the display. ● Check the Power saver setting...
User Guide - Windows 7
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... Sleep state or in slate mode, the screen orientations are using the same graphics mode. While the computer switches modes, the screen goes blank for an extended period Although you are connecting an external hardware device that the computer is to use the Windows Shut down command closes all open programs, including the operating system, and then turns off the display and computer. The Shut down command. Click Start...
... Sleep state or in slate mode, the screen orientations are using the same graphics mode. While the computer switches modes, the screen goes blank for an extended period Although you are connecting an external hardware device that the computer is to use the Windows Shut down command closes all open programs, including the operating system, and then turns off the display and computer. The Shut down command. Click Start...
User Guide - Windows 7
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... normal operation. To run Disk Defragmenter: 1. NOTE: Windows includes the User Account Control feature to your computer. After you start Disk Defragmenter, it to run more information, refer to Windows Help and Support for tasks such as installing software, running on the hard drive become fragmented. Refer to the HP ProtectSmart Hard Drive Protection software Help. 64 Chapter 6 Drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on battery power...
... normal operation. To run Disk Defragmenter: 1. NOTE: Windows includes the User Account Control feature to your computer. After you start Disk Defragmenter, it to run more information, refer to Windows Help and Support for tasks such as installing software, running on the hard drive become fragmented. Refer to the HP ProtectSmart Hard Drive Protection software Help. 64 Chapter 6 Drives Improving hard drive performance Using Disk Defragmenter As you use the computer, files on battery power...
User Guide - Windows 7
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... Windows) or by turning on the HP Web site. To update the software, follow these steps, which contains information regarding installing and troubleshooting the file. You may be available on or restarting the computer. To use the arrow keys to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Install the updates. If Setup Utility does not open with the hardware devices, and provides for data transfer among hardware devices...
... Windows) or by turning on the HP Web site. To update the software, follow these steps, which contains information regarding installing and troubleshooting the file. You may be available on or restarting the computer. To use the arrow keys to a network, consult the network administrator before installing any software updates, especially system BIOS updates. Install the updates. If Setup Utility does not open with the hardware devices, and provides for data transfer among hardware devices...
User Guide - Windows 7
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... hard drive that provides software for your computer: Select Start > Help and Support, and then click the link for example, filename.exe). Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. If no instructions are displayed on your computer. Using the hard drive path you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to download. 3. Complete the installation by selecting Start > Computer. 2. Access...
... hard drive that provides software for your computer: Select Start > Help and Support, and then click the link for example, filename.exe). Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. If no instructions are displayed on your computer. Using the hard drive path you recorded earlier, open the folder on battery power, docked in an optional docking device, or connected to download. 3. Complete the installation by selecting Start > Computer. 2. Access...
User Guide - Windows 7
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..., go to open a window containing additional information. 6. Click your country or region. 2. Select your computer model number in the Search box, and then press enter. 3. When the list of the device. 98 Chapter 13 Software updates If prompted to do this, click Download only to save the file to download the driver and install it later. Click the option for software and driver downloads, type your operating system. 5. To...
..., go to open a window containing additional information. 6. Click your country or region. 2. Select your computer model number in the Search box, and then press enter. 3. When the list of the device. 98 Chapter 13 Software updates If prompted to do this, click Download only to save the file to download the driver and install it later. Click the option for software and driver downloads, type your operating system. 5. To...
User Guide - Windows 7
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... can create additional restore points to create a restore point. 5. Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that point if you start the backup process. You also can reverse the restoration. Select Start > Control Panel > System and Security > System. 2. Under Protection Settings, select the disk for which you want to reverse subsequent changes made to discs, use will depend on -screen instructions to discs, number each disc before you...
... can create additional restore points to create a restore point. 5. Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: NOTE: Be sure that point if you start the backup process. You also can reverse the restoration. Select Start > Control Panel > System and Security > System. 2. Under Protection Settings, select the disk for which you want to reverse subsequent changes made to discs, use will depend on -screen instructions to discs, number each disc before you...
User Guide - Windows 7
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... ROM DVD±R SuperMulti DL Drive 39 Bluetooth device 12, 19 Bluetooth label 11 boot options 95 boot order 95 button sound 94 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 72 LAN 22 USB 71 calibrating battery 58 caps lock light, identifying 2 Card Reader Power Saving 95 CD copying 42 playing 40, 45 protecting 34 removing 43, 44 writing to 34 Certificate of Authenticity label 11 charging batteries 57, 59 compartments memory module 8 wireless module 8 components additional hardware 10 bottom 8 display...
... ROM DVD±R SuperMulti DL Drive 39 Bluetooth device 12, 19 Bluetooth label 11 boot options 95 boot order 95 button sound 94 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 72 LAN 22 USB 71 calibrating battery 58 caps lock light, identifying 2 Card Reader Power Saving 95 CD copying 42 playing 40, 45 protecting 34 removing 43, 44 writing to 34 Certificate of Authenticity label 11 charging batteries 57, 59 compartments memory module 8 wireless module 8 components additional hardware 10 bottom 8 display...
User Guide - Windows 7
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...up 29 using 29 HP Mobile Broadband Module 17 HP Mobile Broadband Module serial number label 11 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64 HP USB Ethernet Adapter, connecting 22 HP Wireless Assistant software 13 hubs 71 I icons network 12, 21 wireless 12 installed drives, identifying 63 integrated webcam light, identifying 7 interference, minimizing 22 internal display switch, identifying 7 internal microphone, identifying 7, 32 Internet connection setup 15 J jacks audio-in (microphone) 6, 32, 36 audio-out (headphone) 6, 32, 36 RJ-45 (network) 6 K keyboard hotkeys...
...up 29 using 29 HP Mobile Broadband Module 17 HP Mobile Broadband Module serial number label 11 HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64 HP USB Ethernet Adapter, connecting 22 HP Wireless Assistant software 13 hubs 71 I icons network 12, 21 wireless 12 installed drives, identifying 63 integrated webcam light, identifying 7 interference, minimizing 22 internal display switch, identifying 7 internal microphone, identifying 7, 32 Internet connection setup 15 J jacks audio-in (microphone) 6, 32, 36 audio-out (headphone) 6, 32, 36 RJ-45 (network) 6 K keyboard hotkeys...
User Guide - Windows 7
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... LAN Power Saving 94 language support 94 latch, battery release 8 left TouchPad button, identifying 1 light, drive 65 lights battery 5 caps lock 2 drive 6 fingerprint reader 2 mute 2 power 2, 6 RJ-45 (network) 6 TouchPad 2 webcam 7 wireless 2 local area network (LAN) cable required 22 connecting cable 22 low battery level 57 M Main menu 94 maintenance Disk Cleanup 64 Disk Defragmenter 64 managing a power-on password 86 managing an administrator password 85 106 Index media activity action keys 33 media controls decrease volume action key 28 increase volume action key 28 mute or restore action...
... LAN Power Saving 94 language support 94 latch, battery release 8 left TouchPad button, identifying 1 light, drive 65 lights battery 5 caps lock 2 drive 6 fingerprint reader 2 mute 2 power 2, 6 RJ-45 (network) 6 TouchPad 2 webcam 7 wireless 2 local area network (LAN) cable required 22 connecting cable 22 low battery level 57 M Main menu 94 maintenance Disk Cleanup 64 Disk Defragmenter 64 managing a power-on password 86 managing an administrator password 85 106 Index media activity action keys 33 media controls decrease volume action key 28 increase volume action key 28 mute or restore action...
User Guide - Windows 7
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... Manager 99, 102 recovery partition 99 recovery, system 99, 102 region codes, DVD 41 registering fingerprints 89 regulatory information regulatory label 11 wireless certification labels 11 restore points 101 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 S safeguarding information 99 screen brightness keys 28 screen image, switching 28 scrolling TouchPad gestures 26 secondary hard drive self test 95 security cable slot 6 security cable, installing 87 Security menu 94 security, wireless 15 selecting TouchPad 25 serial number...
... Manager 99, 102 recovery partition 99 recovery, system 99, 102 region codes, DVD 41 registering fingerprints 89 regulatory information regulatory label 11 wireless certification labels 11 restore points 101 right TouchPad button, identifying 1 RJ-45 (network) jack, identifying 6 RJ-45 (network) lights, identifying 6 S safeguarding information 99 screen brightness keys 28 screen image, switching 28 scrolling TouchPad gestures 26 secondary hard drive self test 95 security cable slot 6 security cable, installing 87 Security menu 94 security, wireless 15 selecting TouchPad 25 serial number...
