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HP Pavilion dm4-1000 Support Question

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Question posted by omartSTE on March 10th, 2014

Hp Pavilion Dm4 2100 Will Not Boot Caps Light Blinking

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Current Answers

Answer #1: Posted by freginold on May 22nd, 2014 6:36 PM
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

You can find 4 different user manuals for this model, including the maintenance and service guide, at the link below, which should give some indication of what the Caps Lock light blinking means:

http://www.helpowl.com/manuals/HP/Paviliondm41000/66863

Related HP Pavilion dm4-1000 Manual Pages

Resolving Start Up and No Boot Problems Checklist - Page 1

Symptom: LEDs blink or computer beeps but does not start normally, identify the specific problem symptom listed below and take the recommended actions. HP Notebook PCs - Disconnect all peripheral devices and remove all other methods fail, use this checklist as a guide when trying to the notebook. Check AC adapter wiring and power connection to original condition...
Resolving Start Up and No Boot Problems Checklist - Page 2

... diagnostic tests Boot to Windows Advanced boot options (f8) and: o Select Disable automatic restart on a black screen during startup or boot Search www.microsoft.com for terms in error message Search www.hp.com for ...a blue screen or continually restarts Trying to restart the PC after an error message can usually bypass the error and the PC can run in Safe mode to install an update or patch.
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 11

...Product description Category Product Name Processors Chipset Graphics Panel Memory Description Discrete HP Pavilion dm4 Entertainment PC √ Intel® Core™ i7 processor 620M, 2....ATI Mobility Radeon™ HD5450 with 512MB of dedicated video memory [64-MB×16 DDR3, 4 pcs, 800-MHz]) Intel HD Graphics with shared video memory (memory size is dynamic change) Unified Memory ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 12

...mm (0.50-in) tray load, √ fixed, SATA drive: DVD±R/RW SuperMulti DL Drive HP TrueVision √ Low light, fixed (no tilt), activity LED √ 640 × 480 by 24 frames per second &#...local area network √ (WLAN) options by way of wireless module: Intel Centrino Wireless-N 1000 802.11b/g/n 1x2 √ Atheros AR9285 802.11 a/b/g/n 2x2 WiFi adapter √ Intel&#...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 16

...9679; Amber: Fingerprint read is in the Sleep state. Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) TouchPad light (6) Fingerprint reader light Description ● White: Power is on the left side of the computer. NOTE: Another power light is located on . ● Blinking White: The computer is bad. 6 Chapter 2 External component...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 19

.... Connects an AC adapter. When the battery reaches a critical battery level, the battery light continues to external power and the battery is charging. ● Blinking: A battery that is idle. Component (1) Optical drive light (2) Optical drive (3) USB ports (2) (4) Battery light (5) Power connector Description ● On: The optical drive is being accessed. ● Off...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 20

... not prevent the computer from being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive. ●...normal for the internal fan to cycle on . ● Blinking: The computer is designed to act as a monitor or ... up automatically to cool internal components. NOTE: Another power light is showing activity. Produces sound when connected to the computer...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 79

Remove the cable from the routing path (2) along the bottom of the enclosure, disconnect the display panel cable from the HP logo light cable (3), and then lift the panel from the glue securing it is necessary to the back of you. Component replacement procedures 69 If it to ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 107

... new software and data files, you should continue to back up (boot) your system on the hard drive or from the HP Web site. Recovery Manager works from a dedicated recovery partition (select models...feature helps you to reverse undesirable changes to your computer by the operating system and HP Recovery Manager software are used to start up your computer and restore the operating system ...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 125

... 92 boot order 92 button sound 91 buttons left TouchPad 5 power 7 right TouchPad 5 TouchPad, on/off button 5 C cables, service considerations 36 camera module removal 69 spare part number 69 camera, product description 2 caps lock light, identifying 6 Card Reader Power Saving 91 chipset, product description 1 compartments memory module 13 wireless module 13 components additional...
HP Pavilion dm4 Entertainment PC - Maintenance and Service Guide - Page 126

... Screw Kit, spare part number 26, 33 display specifications 94 drive light 10 drives boot order 92 preventing damage 36 DVD±RW SuperMulti DL Drive removal ... Windows logo 8 L LAN Power Saving 91 language support 91 latch, battery release 13 left TouchPad button, identifying 5 lights battery 9 caps lock 6 drive 10 fingerprint reader 6 mute 6 power 6, 10 RJ-45 (network) 10 TouchPad 6 webcam 12 ...
User Guide - Windows 7 - Page 5

...of contents 1 Features ...1 Identifying the hardware ...1 Top components ...1 TouchPad ...1 Lights ...2 Power button and fingerprint reader 3 Keys ...4 Front components ...5 Right-side... WLAN ...15 Protecting your WLAN ...15 Connecting to a WLAN ...16 Roaming to another network 17 Using HP Mobile Broadband (select models only 17 Inserting a SIM ...17 Removing a SIM ...18 Using Bluetooth wireless ...
User Guide - Windows 7 - Page 12

... as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on . Amber: Speaker sound is off . White: Caps lock is on . NOTE: Another power light is located on . ● Blinking White: The computer is in the Sleep state. Amber: TouchPad is disabled. ● White: Fingerprint read is good. ● Amber...
User Guide - Windows 7 - Page 15

... computer is connected to external power and the battery is fully charged. ● Amber: The computer is connected to blink. Reads/writes optical discs. Component (1) Optical drive light (2) Optical drive (3) USB ports (2) (4) Battery light (5) Power connector Description ● On: The optical drive is being accessed. ● Off: The optical drive is the only...
User Guide - Windows 7 - Page 16

.... Enable airflow to cool internal components and prevent overheating. NOTE: Another power light is showing activity. Connects an optional computer headset microphone, stereo array microphone, or monaural microphone. It is normal for the internal fan to cycle on . ● Blinking: The computer is designed to act as a monitor or projector, to the...
User Guide - Windows 7 - Page 60

... be changed using Power Options in Windows Control Panel. When the computer exits Sleep, the power lights turn on external power. If the computer is in the Sleep state or in the Sleep state... memory, letting you stopped working. When Hibernation is initiated, your work is initiated, the power lights blink and the screen clears. Your work is saved to a hibernation file on , you can be...
User Guide - Windows 7 - Page 68

...: To reduce the risk of the following actions for the computer reaches a low battery level, the battery light blinks. Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to blink. Calibrating a battery Calibrate a battery under the following conditions: ● When battery charge displays seem inaccurate ●...
User Guide - Windows 7 - Page 114

...57 recharging 60 removing 55 replacing 61 storing 61 battery bay 8, 11 Battery Check 55 battery light 5, 57, 58 battery power 54 battery release latch 8, 55 battery temperature 61 battery, identifying...11 boot options 95 boot order 95 button sound 94 buttons left TouchPad 1 power 3 right TouchPad 1 TouchPad, on/off button 1 C cables eSATA 72 LAN 22 USB 71 calibrating battery 58 caps lock light, ...
User Guide - Windows 7 - Page 115

...+/-RW SuperMulti DL Drive 39 Blu-ray ROM DVD±R SuperMulti DL Drive 39 boot order 95 DVD-ROM 39 DVD±R SuperMulti DL LightScribe Drive 39 hard 66,...HP Mobile Broadband, disabled 17 HP ProtectSmart Hard Drive Protection 64 HP USB Ethernet Adapter, connecting 22 HP Wireless Assistant software 13 hubs 71 I icons network 12, 21 wireless 12 installed drives, identifying 63 integrated webcam light...
User Guide - Windows 7 - Page 116

...HP Mobile Broadband Module 11 Microsoft Certificate of Authenticity 11 regulatory 11 service tag 10 SIM 11 wireless certification 11 WLAN 11 LAN Power Saving 94 language support 94 latch, battery release 8 left TouchPad button, identifying 1 light, drive 65 lights battery 5 caps...components, identifying 31 multimedia software using 34 mute light, identifying 2 N navigating TouchPad 24 network cable...

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