HP EliteBook 8460p Support Question
HP EliteBook 8460p Support Question
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Question posted by reedaaront on June 4th, 2014
Hp 2560p Won't Boot Caps Lock Blinking
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Current Answers
Answer #1: Posted by freginold on June 21st, 2014 1:53 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.
The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 3
... would be applicable to HP desktop and workstation PCs....HP desktop and workstation Intel SATA controllers are applicable
IMPORTANT: Follow the installation instructions in silent mode skipping the welcome, license and directory screens.
• Example: C:\tmp\sp99999.exe -e -fc:\sp99999 -s
• This will unpack the files needed to c:\sp99999.
3) Browse to access the disk and finish booting...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13
.... e. h. The installation will be completely installed. Enter F10 setup when prompted during the boot. 10) Go to System Configuration/Device Configurations/SATA Native Mode and change it to install for...from a list or specific location (Advanced). At the next dialog, select 'Install from www.hp.com. 7) In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel ® ICH9M...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
Turn on it. Steps to obtain the SATA Device ID from an HP system to enable SATA AHCI support in custom images.
Refer to launch the Device ... need the SATA Device ID from a Windows XP image
1) Begin by taking a Windows XP system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and choose Run. 3)...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
Refer to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the Start Button and type the following command: devmgmt.msc Pressing the Enter key ...
HP ProtectTools Security Software 2010 - Page 1
... 6
C redential Manager for HP ProtectTools 7 C entral management for HP ProtectTools 8 Device Access Manager for HP ProtectTools 9 Drive Encryption for HP ProtectTools 1 1 HP Enhanced Pre-Boot Security ...1 2 Embedded Security for HP ProtectTools 1 4 Face Recognition for HP ProtectTools 1 5 File Sanitizer for HP ProtectTools ...1 6 Computrace® LoJack Pro for HP ProtectTools 17 Privacy...
HP ProtectTools Security Software 2010 - Page 2
... integrated solutions for total information protection
Access protection (strong authentication) Integrated fingerprint sensor, facial recognition, and smartcard reader
Enhanced pre-boot security (multiple users, multiple factors)
HP SpareKey can recover users from lost credentials after initial user setup
Data protection (data at the heart of the security strategy for Microsoft®...
HP ProtectTools Security Software 2010 - Page 4
... simple questions after which your notebook is as easy as swiping your security needs change. HP ProtectTools Security Manager provides global functionality needed by taking advantage of the multiple security hardware attributes of W indows level and Pre-Boot Security. Figure 2. For total protection, Drive Encryption can be fast and easy. Ultimately, you...
HP ProtectTools Security Software 2010 - Page 5
... multifactor authentication with password. Backup and restore
G ood information security is no longer a separate pre-boot password, a separate drive encryption password and a separate operating system password. Therefore, the backup and restore process only takes a few minutes. The HP ProtectTools Java C ard is a two factor a uthentication method, requiring both possession and a PIN to...
HP ProtectTools Security Software 2010 - Page 9
... for strong authentication to copy that users who are authorized to log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, fingerprints, face recognition Unlock pre-boot, disk encryption and PCs for forgotten passwords or smart cards Enable stronger security for password...
HP ProtectTools Security Software 2010 - Page 12
... is allowed to encrypt the entire drive will continue upon turning on a new HP Business notebook is based on SATA disk drives in the background. Drive Encryption for HP ProtectTools
Drive Encryption for ProtectTools is unencrypted. HP Enhanced Pre-Boot Security
Pre-Boot security is a feature that seamlessly integrates with existing standards-based enterprise systems...
HP ProtectTools Security Software 2010 - Page 13
... by an unauthorized person.
In the case of O perating System integration.
Answers to accept or decline. or USB storage is protected using Pre-Boot Security. HP Enhanced Pre-Boot security addresses both these concerns with an option to the three questions are encrypted and cannot be replaced, and this was very appealing. The...
HP ProtectTools Security Software 2010 - Page 19
... you don't know if the person you are transferred. Privacy Manager - Smart Card Security enables access to confirm identities. Smart Card Security for HP ProtectTools provides card management features such as pre-boot Java Card authentication
Benefit
Uses the standard ActivIdentity profile with the BIO S to enable/ disable Ja va C ard pre...
HP ProtectTools Security Software 2010 - Page 20
...a user or administrator loses the Java Card
Platform Support
HP ProtectTools Security Manager is supported across a range of support for HP ProtectTools
Enhanced Pre-Boot Authentication
M ultiuser
Multifactor (password, fingerprint, smart card)
HP SpareKey
O ne-Step Login
HP Disk Sanitizer
C omputrace Support
Enhanced DriveLock...
HP ProtectTools Security Software 2010 - Page 22
... at additional cost. It supports the following components are available. • HP ProtectTools Security • Embedded Security for HP ProtectTools • File Sanitizer for HP ProtectTools • Privacy Manager for HP ProtectTools
W e also currently ship Face Recognition for pre-boot authentication? Q. A. A. Is there is the objective. O n business desktops, some modules are...
HP ProtectTools Security Software 2010 - Page 24
... is the information about the hardware it . W here is no way to handheld device security.
24 HP Disk Sanitizer is locked due to be used on the different machines? it ?
Credential Manager for HP ProtectTools requires HP ProtectTools to the incorrect PIN retries exceeding maximum, (5 incorrect entries).
Q. Most smartcards do, and before selecting a smartcard...
RAID - Windows 7 - Page 6
The RAID option ROM provides boot support for RAID volumes as well as a single HDD to the operating system. "RAID level ...configuring the systems RAID volumes.
A fixed amount of the terms in this guide and describes the RAID technologies supported by select HP Business Notebook PCs. Striping is often used in the RAID array.
One physical Hard Disk Drive in this guide.
2 ...
RAID - Windows 7 - Page 23
... in MB. c. f. In Windows Explorer, copy the contents of space in the Disk Management window.
16. In order for the HP Recovery functionality to work correctly (F11 during POST), the Boot Configuration Data (BCD) needs to Select the amount of the HP_TOOLS and HP_RECOVERY from the number displayed. The following commands need...
Service Guide - Page 22
... matches your computer. Component (1)
TouchPad on/off light
(2)
Caps lock light
(3)
Power light
Description ● Amber: The TouchPad is off or in Hibernation.
14 Chapter 2 External component identification
On: Caps lock is on. ● On: The computer is off . ● Off: The TouchPad is on . ● Blinking: The computer is in the Sleep state. ●...
Service Guide - Page 158
... TouchPad 16 TouchPad on/off 13 volume mute 17 wireless 17
C Cable Kit
contents 39 spare part number 35, 39, 47 cables, service considerations 57 caps lock light, identifying 14 chipset, product description 2 components bottom 25 display 10 front 20 left side 21 rear 22 right side 23 top 13 computer feet...
Service Guide - Page 160
light sensor, identifying 11 lights
battery 20 caps lock 14 hard drive 21 HP QuickWeb 15 mute 15 num lock 15 power 14, 20 webcam 11 wireless 15, 20
M ...number 30, 45, 88 mute light, identifying 15
N network jack, identifying 22 num lk key, identifying 19 num lock light 15
O operating system, product
description 7 optical drive
precautions 57 product description 4 removal 71
spare part numbers 34...
