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HP EliteBook 8460p Support Question

HP EliteBook 8460p Support Question

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Question posted by jbonpo on March 9th, 2014

Hp 8460 Will Not Boot Caps Lock Key Blinking

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Answer #1: Posted by freginold on May 22nd, 2014 6:15 PM
freginold

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Usually when a laptop won't power on, it's because of one of four things: the battery, the battery charger/AC adapter, the power board (if the laptop has one), or the motherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

You can find 9 different user manuals for this model, including the service guide, at the link below, which should give some indication of what the Caps Lock light flashing means:

http://www.helpowl.com/manuals/HP/EliteBook8460p/108296

Related HP EliteBook 8460p Manual Pages

Installing SATA Drivers on HP EliteBook Notebook PCs - Page 3

...available for XP64). a. Failure to access the disk and finish booting. iastor.cat d. Note: PCI IDs for customers who need to add SATA support to removable...section provides guidelines for current HP desktop and workstation Intel SATA controllers are applicable IMPORTANT: Follow the installation instructions in the order provided. floppy disk, usb key). Although this section should ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 7

... the package to unpack in that is the Softpaq to unpack. iaahci.inf c. floppy disk, usb key). This section provides guidelines for XP64). o -e is a run time switch that overrides the default path set at www.hp.com. 3) Unpack all the files from the SoftPaq. o -f is a run time switch that overrides installation of...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 13

...At the next dialog, select 'Don't search. g. h. Enter F10 setup when prompted during the boot. 10) Go to System Configuration/Device Configurations/SATA Native Mode and change it to complete the Hardware ... from a list or specific location (Advanced). f. At the next dialog, select 'Install from www.hp.com. 7) In Device Manager, right-click the IDE ATA/ATAPI controllers/Intel ® ICH9M Serial...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17

... Vista image 1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System. 2) Once the Operating System is loaded, select the Start Button and type the following command: devmgmt.msc Pressing the Enter key after typing the above command will launch the Device Manager...
HP ProtectTools Security Software 2010 - Page 5

... practices. Backup and restore G ood information security is no longer a separate pre-boot password, a separate drive encryption password and a separate operating system password. The HP ProtectTools Java C ard is built in the pre-boot environment. Regular backup of security policies, encryption keys, credentials and certificates is designed to create and delete ProtectTools users system...
HP ProtectTools Security Software 2010 - Page 9

...log on legacy or non-HP PCs Keep security policies and settings the same across PCs Combine passwords, smart cards, fingerprints, face recognition Unlock pre-boot, disk encryption and PCs ... Manager for HP ProtectTools Device Access Manager for HP ProtectTools speaks to HP's strong commitment to security and its ability to respond to copy that information. Key features of HP ProtectTools with ...
HP ProtectTools Security Software 2010 - Page 12

... internal drive bay or docking station. The encryption process can be backed up key on the size of powerful encryption and strong access control software that the encryption key be reset using the backed-up . HP Enhanced Pre-Boot Security Pre-Boot security is a feature that if the password is ever forgotten, it takes to...
HP ProtectTools Security Software 2010 - Page 13

... decline. Some computers would have to the three answers given by an unauthorized person. O n e-Step Lo g o n Enhanced Pre-Boot Security is centrally manageable with O ne-Step Logon and HP SpareKey. The derived encryption key is then stored. From a user's standpoint it , people lose smartcards and forget passwords. If the answers match, login continues...
HP ProtectTools Security Software 2010 - Page 15

...Drive (PSD). The PSD can now also be recovered in to your laptop and all your favorite websites using a single sign-on a PC, where access to ...solution for example, Microsoft Outlook®, N etscape N avigator, RSA SecurID and public key infrastructure solutions from HP, including more information on trusted computing solutions from leaders like Microsoft, Verisign and Entrust...
2009 HP business notebook PC F10 Setup overview - Page 7

Table 1. (Continued) Key features for F10 Setup on select 2009 HP business notebook PCs Feature System IDs • Notebook Asset Tag • Notebook Ownership Tag • Notebook Ownership Tag 2 Boot Options • Startup Menu Delay (Sec.) • Express Boot Popup Delay (Sec) • Custom Logo • Display Diagnostics URL • CD-ROM boot • SD Card...
2009 HP business notebook PC F10 Setup overview - Page 8

... Boot Enables user authentication before accessing QuickLook. Enabled/Disabled • Preboot Authentication on Intel based systems. Enabled/Disabled • Multi Core CPU Enables dual/quad processor cores. AHCI/IDE/RAID • HP DayStarter Displays your calendar and battery charge while your system boots Windows. Table 1. (Continued) Key features for internal drives...
2009 HP business notebook PC F10 Setup overview - Page 9

... wake when a magic packet is received via LAN. Enabled/Disabled • Audio Device Enables audio device. Table 1. (Continued) Key features for F10 Setup on LAN Enabled the system to Network/Follow Boot order • Ambient Light Sensor Enables Ambient Light Sensor Enabled/Disabled • Notebook Upgrade Bay Enables integrated Upgrade bay. Enabled...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 3

... ID or key for HP QuickLook, the F10 Setup graphical user interface, and HP diagnostics. Failure to support SATA Native Mode on which you retain the HP_TOOLS partition to use Windows 7 Professional, Windows XP Professional or Windows Vista Business. Save to the Microsoft website at http://windows.microsoft.com/help. Change the boot order...
Service Guide - Page 22

... . Lights NOTE: Refer to the illustration that most closely matches your computer. On: Caps lock is on. ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is on /off light (2) Caps lock light (3) Power light Description ● Amber: The TouchPad is off. ● Off: The...
Service Guide - Page 51

Description HP keyed cable lock Nylon case Sequential part number listing Spare part number 390632-001 434594-001 455084-001 490371-001 490371-011 ...-AA1 490371-AB1 490371-AD1 490371-AR1 490371-BB1 490371-D01 490371-D61 537921-001 Description Mouse, optical Mouse, USB, travel HP Basic Carrying Case Power cord for use in North America Power cord for use in Australia Power cord for use in Europe, ...
Service Guide - Page 53

...-n WiFi Adapter for use in India Nylon case 2-GB memory module (PC3-10600, 1333-MHz, DDR3) 4-GB memory module (PC3-10600, 1333-MHz, DDR3) HP keyed cable lock 320-GB, 7200-rpm Self-Encrypting Drive (SED) hard drive 320-GB, 7200-rpm hard drive 3-cell, 31 WHr, 2.8 Ah Li-ion battery 6-cell, 62...
Service Guide - Page 158

... TouchPad 16 TouchPad on/off 13 volume mute 17 wireless 17 C Cable Kit contents 39 spare part number 35, 39, 47 cables, service considerations 57 caps lock light, identifying 14 chipset, product description 2 components bottom 25 display 10 front 20 left side 21 rear 22 right side 23 top 13 computer feet...
Service Guide - Page 160

...caps lock 14 hard drive 21 HP QuickWeb 15 mute 15 num lock 15 power 14, 20 webcam 11 wireless 15, 20 M mass storage devices, spare part numbers 41 Media Card Reader, identifying 21 memory module product description 3 removal 78 spare part numbers 34, 78 memory module compartment, identifying 26 menu key...network jack, identifying 22 num lk key, identifying 19 num lock light 15 O operating system, ...
Reference Guide - Page 33

... Briefly press the power button. ● If the display is initiated, the power lights blink and the screen clears. Power settings and timeouts can initiate Sleep in Windows Control Panel. When...or swipe the TouchPad. Your work returns to the Lock button, and then click Sleep. When Sleep is closed, open the display. ● Press a key on and your Windows password before you exit Sleep...
Reference Guide - Page 104

...HP Connection Manager 4 HP Mobile Broadband Module 7 HP ProtectTools Security Manager 66 HP System Software Manager 83, 85 HP USB Ethernet Adapter, connecting 13 hubs 40 I icons network 2 wireless 2 image, computer 82 Intel Centrino Pro technology 87 Intel Wireless Display 21 Internet connection setup 6 J Java Card defined 39 inserting 40 removing 40 K keys... Boot 78 NIC boot ...

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