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HP ProBook 6565b Support Question

HP ProBook 6565b Support Question

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Question posted by IbiPet22t on September 12th, 2014

Hp Probook 4430 Caps Lock Light Blinks 3 Times When Tring To Start Up

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Answer #1: Posted by freginold on October 7th, 2014 10:36 AM
This answer was accepted by the poster of the original question.
freginold

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When a laptop won't power on, it's often because of one of four things: the battery, the battery charger/AC adapter, the power board/battery charging board (if the laptop has one), or themotherboard.

You can attempt to rule out the battery by attaching the AC adapter and trying to turn the laptop on. If the laptop turns on when on AC power but won't turn on with the battery, then one of two things is happening: either the battery is bad, or the charger is bad and the battery has run down. If the laptop won't turn on with or without the AC adapter plugged in, then the battery is not the problem. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)

If it doesn't seem to be either the charger/adapter or the battery, then you're probably looking at either the power board or motherboard. If you are comfortable taking the laptop apart, you might want to try replacing the power board, which is the board that the charger plugs into. Amazon.com sells power boards (also sometimes called power jack boards) for many laptops for between $15 and $30.

The motherboard is a more expensive option to replace, so a good rule of thumb is to try the less expensive parts first. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.

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HP Notebook Reference Guide - Windows 7 - Page 32

...Sleep or Hibernation while reading from or writing to the Lock button, and then click Sleep. With the computer on,... any computer functions while the computer is initiated, the power lights blink and the screen clears. or - NOTE: You cannot initiate...9679; Windows 7-Click Start, click the arrow next to the Shut down button, and then click Sleep. - Windows Vista-Click Start, click the arrow ...
HP Notebook Reference Guide - Windows 7 - Page 36

... battery life. or - Keeping the battery in hypothetical system configurations ● Predefined power profiles ● Usage details and graphs showing power consumption trends over time To start HP Power Assistant when Windows is plugged into external AC power. Using battery power WARNING! To reduce potential safety issues, use only the battery provided with...
HP Notebook Reference Guide - Windows 7 - Page 37

...Control Panel. Using battery power 27 Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical. 3. Maximizing battery discharge time Battery discharge time varies depending on the features you use while...the examination. NOTE: The computer must be changed using Power Options do not affect lights. To run Battery Check: 1. Click the Power tab, and then click Battery Check...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 90

... device driver, but stopping the service does not stop device locking. Device Class Configuration Administrators can also start the service, click Start. - or - Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background service starts automatically, and it is running, click Stop. In Windows Vista®, click...
HP ProtectTools Getting Started - Windows 7 and Windows Vista - Page 112

... must be entered while pressing the shift key for lower case and the shift key and caps lock key for upper case in BIOS Preboot Security and HP Drive Encryption. ● Unsupported characters are and é in HP Windows. Numeric passwords must be entered using the numeric keypad. ● Korean When a user selects a supported...
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - Page 1

Installing Microsoft W indows on an HP ProBook or EliteBook N otebook PC and creating an image Table of C ontents Executive summary...2 System requirements and prerequisites 2 Installing the O S, drivers, and enhancements 3 Building a common image ...6 Appendix A: Using HP SoftPaq Download Manager 1 1 Appendix B: Sample Sysprep. inf files 1 2 For more information...1 6
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - Page 2

... p N otebook PC • HP EliteBook 8 4 4 0 p N otebook PC • HP EliteBook 8 5 4 0 p N otebook PC • HP EliteBook 8 5 4 0 w Mobile W orkstation PC • HP ProBook 6 4 4 0 b N otebook PC • HP ProBook 6 4 5 0 b N otebook PC • HP ProBook 6 5 4 0 b N otebook PC • HP ProBook 6 5 5 0 b N otebook PC W ARNING Before proceeding with applicable HP drivers and applications on...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 13

...is on. ● Blinking: The computer is in Hibernation. ● White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on an external mouse. NOTE: Vertical scrolling is on the right edge of the TouchPad. Top 5 Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light Description ●...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 14

Component (5) QuickWeb light (6) Mute light (7) Calculator light (8) Num lock light Description ● On: The computer is on. ● Off: The computer is on. ● Blinking: The Windows calculator has been activated. NOTE: For more information, refer to HP QuickWeb on . ● On: The Windows® calculator function is off or in Hibernation. On: Num lock is on. 6 Chapter 2 ...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 34

... function that includes a numeric keypad. fn+f9 Decreases the screen brightness level. Using the integrated numeric keypad Component (1) num lk key (2) Integrated numeric keypad (3) Num lock light Description Alternates between the navigational and numeric functions on . Can be used like an external numeric keypad. ● On: The keypad function is numeric. ●...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 35

... Mouse Properties: Windows 7-Select Start > Devices and Printers. Using the TouchPad To move the pointer on the screen. When num lock on an external keypad is turned on, the num lock light on the computer is turned... devices, such as you want the pointer to go. When num lock on an external keypad is turned off, the num lock light on the computer is turned on the computer. NOTE: If you are...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 57

... partition are permanently removed. Select Startup Repair. 5. Software not installed at the factory. To recover your files. To check for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management. For additional information, refer to Using a Windows 7 operating system DVD (purchased separately) on...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 68

... 7 TouchPad on/off 4 volume mute 8 wireless 7 C calculator button, identifying 8 calculator light 6 caps lock light, identifying 5 caring for your computer 45 Certificate of Authenticity label 56 cleaning your computer 45 ... screen image 25 using 25 HP QuickWeb light 6 I input power 58 integrated numeric keypad, identifying 9, 26 integrated webcam light, identifying 13 internal display switch...
Getting Started HP Notebook - Windows Vista and Windows 7 - Page 69

... Microsoft Certificate of Authenticity 56 regulatory 56 serial number 56 SIM 56 wireless certification 56 WLAN 56 latch, battery release 15 lights battery 10 calculator 6 caps lock 5 hard drive 10 HP QuickWeb 6 mute 6 num lock 6 power 5, 10 TouchPad on/off 5 webcam 13 wireless 5, 10 M Media Card Reader, identifying 12 memory module inserting 42 removing 42...
HP ProBook 6565b Notebook PC - Maintenance and Service Guide - Page 1

HP ProBook 6565b Notebook PC Maintenance and Service Guide
HP ProBook 6565b Notebook PC - Maintenance and Service Guide - Page 9

1 Product description Category Product Name Processors (Accelerated Processing Unit [APU]) Chipset (Fusion Controller Hub) Graphics Panel Memory Description HP ProBook 6565b Notebook PC AMD Quad-Core A8-3510MX Accelerated Processor with Radeon HD 6620G Graphics (2.5 GHz/1.8 GHz; 4 MB L2 cache; 45W) AMD Quad-Core A6-3410MX ...
HP ProBook 6565b Notebook PC - Maintenance and Service Guide - Page 18

... the HP Quickweb software Help ● Amber: Computer sound is off. ● Off: Computer sound is on. ● On: The Windows® calculator function is on . ● Off: The computer is off or in Hibernation. On: Num lock is on . Lights Component (1) TouchPad light (2) Caps lock light (3) Power light (4) Wireless light (5) QuickWeb light (6) Mute light (7) Calculator light...
HP ProBook 6565b Notebook PC - Maintenance and Service Guide - Page 119

... f11 completely erases hard drive contents and reformats the hard drive. Software not installed at the factory. If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management. If possible, check for the presence of the Windows partition and the...
HP ProBook 6565b Notebook PC - Maintenance and Service Guide - Page 133

...113, 114 battery removal 40 spare part number 22, 40 battery bay 18 battery light 14 battery release latch 18 BIOS determining version 98 downloading an update 98 updating 98... part number 24, 28, 31 cables, service considerations 34 calculator button, identifying 12 calculator light 10 caps lock light, identifying 10 chipset, product description 1 components bottom 18 display 7 front 14 left side ...
HP ProBook 6565b Notebook PC - Maintenance and Service Guide - Page 134

... network 17 RJ-11 (modem) 16 RJ-45 (network) 17 L latch, battery release 18 legacy support, USB 96 lights battery 14 calculator 10 caps lock 10 hard drive 14 HP QuickWeb 10 mute 10 num lock 10 power 10, 14 TouchPad on/off 10 webcam 7 wireless 10, 14 M mass storage devices, spare part numbers 29...

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