Setup Guide
Page 26
...onscreen user guide on the Starter CD. • Make sure that the computer meets at www.hp.com/support. For late-breaking information, see the onscreen user guide on page 28. Restart your... driver from outside and inside the device. • Make sure paper is loaded correctly in the tray, and is not jammed in good working order. • Make sure that the power ...down firmly on the Starter CD. For more information, see the onscreen user guide on each one of the most common issues associated with hardware and software installation. Verify installation preliminaries • Make...
...onscreen user guide on the Starter CD. • Make sure that the computer meets at www.hp.com/support. For late-breaking information, see the onscreen user guide on page 28. Restart your... driver from outside and inside the device. • Make sure paper is loaded correctly in the tray, and is not jammed in good working order. • Make sure that the power ...down firmly on the Starter CD. For more information, see the onscreen user guide on each one of the most common issues associated with hardware and software installation. Verify installation preliminaries • Make...
User Guide
Page 11
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
...memory card will not print, causing the print job to cancel 186 The device prints half a page, then ejects the paper 187 Solve device management problems 187 Embedded Web server cannot be opened 187 Troubleshoot installation issues 188 Hardware installation suggestions 188 ... Solve software installation problems 189 Solve network problems 190 Solve wireless problems 191 Clear jams ...192 Clear a jam in the device 193 Clear jams in the ADF ...195 Tips for avoiding jams ...197 A HP supplies and accessories Order printing supplies online 198 Accessories ...198 Supplies ...198 Ink ...
User Guide
Page 36
... easily Cards and envelopes • Avoid envelopes that conforms to hold only plain paper. • Do not overload the trays. For more information, see Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. •...are sharply creased. • Load envelopes with most types of the tray. Tips for supported media. • Load only one For more information about HP media. Close the lid. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that is designed...
... easily Cards and envelopes • Avoid envelopes that conforms to hold only plain paper. • Do not overload the trays. For more information, see Understand specifications for supported media. • To prevent jams, poor print quality, and other printing problems, avoid the following guidelines. •...are sharply creased. • Load envelopes with most types of the tray. Tips for supported media. • Load only one For more information about HP media. Close the lid. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that is designed...
User Guide
Page 52
... you print from a computer running Windows, the device prints the first side of the media first. Jams might result in unwanted page breaks. 7. With a document open, click Print on the File menu,...Layout is selected. See the graphics in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2...) or heavier than 28 lb bond (105 g/ m2). Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one...
... you print from a computer running Windows, the device prints the first side of the media first. Jams might result in unwanted page breaks. 7. With a document open, click Print on the File menu,...Layout is selected. See the graphics in the printer driver. • Do not print on both sides of transparencies, envelopes, photo paper, glossy media, or paper lighter than 16 lb bond (60 g/m2...) or heavier than 28 lb bond (105 g/ m2). Select the Two-sided printing drop-down . • For auto-duplexing, when printing finishes on one...
User Guide
Page 147
...and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ...) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of different ways, including in the initialization process, which keeps...and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in ...
...and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems ...) problems • Solve device management problems • Troubleshoot installation issues • Clear jams Supported ink cartridges The availability of different ways, including in the initialization process, which keeps...and then click Cartridge Details. • Mac OS: From the HP Printer Utility, click Supply Info from the cartridges is used in the printing process in ...
User Guide
Page 161
...the first time, it takes approximately 12 minutes to wipe dust, smudges, and stains off the power and unplug the power cord from each one to the device. Ensure you are not using a computer running Windows. • You are not running too many programs when you are ... as from the interior of the device does not require cleaning. For more information, see Clear a jam in the Printers folder. Make sure the device is connected firmly to resolve printing problems. • For a paper jam, see Understand the self-test diagnostic page. • The device is locked into place. •...
...the first time, it takes approximately 12 minutes to wipe dust, smudges, and stains off the power and unplug the power cord from each one to the device. Ensure you are not using a computer running Windows. • You are not running too many programs when you are ... as from the interior of the device does not require cleaning. For more information, see Clear a jam in the Printers folder. Make sure the device is connected firmly to resolve printing problems. • For a paper jam, see Understand the self-test diagnostic page. • The device is locked into place. •...
User Guide
Page 169
...the device and the tray being used. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is aligned with . For more information, see HP supplies and accessories. For ordering information, see ...Understand specifications for supported media. For more information, see Clear a jam in the device. Check the graphics placement Use the zoom or print preview feature of white paper...
...the device and the tray being used. Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is aligned with . For more information, see HP supplies and accessories. For ordering information, see ...Understand specifications for supported media. For more information, see Clear a jam in the device. Check the graphics placement Use the zoom or print preview feature of white paper...
User Guide
Page 171
... might be set too light. Check the control-panel display for information about the status of paper may cause sheets to jam or pick multiple sheets at one time. • Use HP media for information about HP support. Solve copy problems 167 No copy came out • Check the power Make sure...meet Hewlett-Packard media specifications (for any job that is loaded. Forceful insertion with another job. Use the Copy button on top of other paper of the device • The device might be busy with a full stack of jobs. See Select print media for more information. Wrong original...
... might be set too light. Check the control-panel display for information about the status of paper may cause sheets to jam or pick multiple sheets at one time. • Use HP media for information about HP support. Solve copy problems 167 No copy came out • Check the power Make sure...meet Hewlett-Packard media specifications (for any job that is loaded. Forceful insertion with another job. Use the Copy button on top of other paper of the device • The device might be busy with a full stack of jobs. See Select print media for more information. Wrong original...
User Guide
Page 193
... device driver. You can download the device driver from the HP Web site (www.hp.com/support). Solve alignment page problems Check the device to ... panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • Ensure the orange protective caps... have not been disabled. • If you are closed . • If the computer does not recognize the path to the CD drive that you typed, ensure you type, make sure that the USB drivers have been removed from each one...
... device driver. You can download the device driver from the HP Web site (www.hp.com/support). Solve alignment page problems Check the device to ... panel or duplexer is locked into place. • Paper is loaded correctly in the tray, and is not jammed in the device. • Ensure the orange protective caps... have not been disabled. • If you are closed . • If the computer does not recognize the path to the CD drive that you typed, ensure you type, make sure that the USB drivers have been removed from each one...
User Guide
Page 198
If you through the top of the device. Pull the paper towards you cannot locate the jam, lift the output tray and check for a jam in the tray, do the following : a. c. If not, do the following : a. Open the print carriage access door. WARNING! If media is stuck. Lower the.... b. Reposition the device on the right side of the device, free any jam. 6. Chapter 10 3. If you open the print carriage access door, the carriage should return to the right of the device. Ensure the device is paper remaining inside the device, ensure the carriage has moved to its position on...
If you through the top of the device. Pull the paper towards you cannot locate the jam, lift the output tray and check for a jam in the tray, do the following : a. c. If not, do the following : a. Open the print carriage access door. WARNING! If media is stuck. Lower the.... b. Reposition the device on the right side of the device, free any jam. 6. Chapter 10 3. If you open the print carriage access door, the carriage should return to the right of the device. Ensure the device is paper remaining inside the device, ensure the carriage has moved to its position on...
User Guide
Page 201
For more information, see Understand specifications for avoiding jams • Make sure that conforms with a full stack of a tray. • Make sure the media length and width guides are adjusted snugly against the right side of paper may cause sheets to slide up within the device, causing it . Close ...original in the automatic document feeder (ADF). • When reinserting Tray 2 (optional) into the device, do not crinkle or bend it to jam or pick multiple sheets at one time. • Do not use media that is curled or crumpled. • Always use media that nothing is blocking the...
For more information, see Understand specifications for avoiding jams • Make sure that conforms with a full stack of a tray. • Make sure the media length and width guides are adjusted snugly against the right side of paper may cause sheets to slide up within the device, causing it . Close ...original in the automatic document feeder (ADF). • When reinserting Tray 2 (optional) into the device, do not crinkle or bend it to jam or pick multiple sheets at one time. • Do not use media that is curled or crumpled. • Always use media that nothing is blocking the...
User Guide
Page 241
...cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless ...online 198 troubleshoot installation 165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes...missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182...
...cord type test failed 177 fax tests 174 fax wall jack test, failed 175 firewalls 159 HP Instant Support 94 ink not filling text or graphics 164 ink smearing 163 installation 188 meaningless ...online 198 troubleshoot installation 165 turn on and off in driver 22 trays capacities 36 clear jams 192 installation tray 2 21 load media 37 locating 13 locking 40 management tools 87 media sizes...missing or incorrect information 161 multiple pages are picked 166 network configuration page 98 nothing prints 158 paper-feed problems 165 power 158 print 158 print quality 162 printheads 159 receive faxes 180, 182...