Getting Started Guide
Page 3
... install the software). 8. There are no one can step on a stable surface. 6. Install the printer in the documentation that comes with the printer. Contents 1 In addition, some models only 18 Solve setup problems 22 Problems setting up the printer 22 Problems installing the software 22 Problems setting ... wet. 5. Install the printer securely on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. For more information see the user guide (which keeps print nozzles clear and ink flowing ...
... install the software). 8. There are no one can step on a stable surface. 6. Install the printer in the documentation that comes with the printer. Contents 1 In addition, some models only 18 Solve setup problems 22 Problems setting up the printer 22 Problems installing the software 22 Problems setting ... wet. 5. Install the printer securely on or trip over the line cord, and the line cord cannot be damaged. 7. If the printer does not operate normally, see www.hp.com/go/ inkusage. For more information see the user guide (which keeps print nozzles clear and ink flowing ...
Getting Started Guide
Page 4
... installation program is installing the HP software. The user guide for your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this printer. Instead, it is not provided in printed format. To scan, copy, and... send faxes, you install the software). You can also use the printer's control panel. Also, an Adobe Acrobat version of this ...
... installation program is installing the HP software. The user guide for your printer from the Help menu (Mac OS X): • Windows: Click Start, select Programs or All Programs, select HP, select the folder for this printer. Instead, it is not provided in printed format. To scan, copy, and... send faxes, you install the software). You can also use the printer's control panel. Also, an Adobe Acrobat version of this ...
Getting Started Guide
Page 5
... and waste. In the window that can help you can turn off fax printing altogether - Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your HP printer. HP Digital Fax (Fax to PC and Fax to Mac) Never lose important faxes...files. For more ! saving money on your computer desktop, select Programs or All Programs, select HP, select the folder for your HP printer, and then select your computer. Use the printer 3 English HP Digital Solutions The printer includes a collection of digital solutions that appears, click the Activate Scan to Computer option.
... and waste. In the window that can help you can turn off fax printing altogether - Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your HP printer. HP Digital Fax (Fax to PC and Fax to Mac) Never lose important faxes...files. For more ! saving money on your computer desktop, select Programs or All Programs, select HP, select the folder for your HP printer, and then select your computer. Use the printer 3 English HP Digital Solutions The printer includes a collection of digital solutions that appears, click the Activate Scan to Computer option.
Getting Started Guide
Page 6
...or wireless connection). Note: In addition to these Web features, the printer must be connected to the Internet (either using a computer. With this service, called HP ePrint, you can send print jobs to the printer remotely from e-mail connected mobile phones, netbooks, or other mobile devices...help you can use a Web service (Marketsplash by HP) to create and print professional-quality marketing materials. Note: To use . Using HP Apps, you can print from mobile devices. HP Apps HP Apps provide a quick and easy way to the printer's control panel for this service. Note: For ...
...or wireless connection). Note: In addition to these Web features, the printer must be connected to the Internet (either using a computer. With this service, called HP ePrint, you can send print jobs to the printer remotely from e-mail connected mobile phones, netbooks, or other mobile devices...help you can use a Web service (Marketsplash by HP) to create and print professional-quality marketing materials. Note: To use . Using HP Apps, you can print from mobile devices. HP Apps HP Apps provide a quick and easy way to the printer's control panel for this service. Note: For ...
Getting Started Guide
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... list of system requirements for this Web site, see www.hp.com/go/ePrintCenter Use the printer 5 With Marketsplash, you can print from the printer's control-panel display (on the printer's control panel to the Internet (either using online HP tools and services to have the following : • Quickly ...guide (which is connected to enable and set up the printer's Web Services. To use the HP ePrint service, you need to create and print professional marketing materials. Other options are available in the HP printer software that could be sitting next to get exactly what ...
... list of system requirements for this Web site, see www.hp.com/go/ePrintCenter Use the printer 5 With Marketsplash, you can print from the printer's control-panel display (on the printer's control panel to the Internet (either using online HP tools and services to have the following : • Quickly ...guide (which is connected to enable and set up the printer's Web Services. To use the HP ePrint service, you need to create and print professional marketing materials. Other options are available in the HP printer software that could be sitting next to get exactly what ...
Getting Started Guide
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Note: If you will need to purchase a parallel splitter. Do not use fax 9 The printer displays the status of the filter to the 1-Line port on the printer. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on how to fix the problem and rerun the test. Next.../ADSL service, connect to the DSL/ADSL filter to the parallel splitter, and then use the HP-provided telephone cord to connect the other end of the test on the display and prints a report. Set up the printer" on page 22. • Checks for an active phone line • Tests the status of...
Note: If you will need to purchase a parallel splitter. Do not use fax 9 The printer displays the status of the filter to the 1-Line port on the printer. A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on how to fix the problem and rerun the test. Next.../ADSL service, connect to the DSL/ADSL filter to the parallel splitter, and then use the HP-provided telephone cord to connect the other end of the test on the display and prints a report. Set up the printer" on page 22. • Checks for an active phone line • Tests the status of...
Getting Started Guide
Page 14
... a fax from a computer • Send a fax from an attached phone, which allows you to multiple recipients • Send a fax in a variety of the printer sounds, including the fax tones. ...do this setting... Touch down arrow , and then touch Fax Sound Volume. 4. Use fax In this section, you will learn...on your computer after you install the software. See the user guide for more ! You can also send documents on your computer as faxes, without printing them first. 12 Set up and use fax Touch right arrow and then touch Setup. 2. Touch Fax Setup, and then touch Basic Fax Setup....
... a fax from a computer • Send a fax from an attached phone, which allows you to multiple recipients • Send a fax in a variety of the printer sounds, including the fax tones. ...do this setting... Touch down arrow , and then touch Fax Sound Volume. 4. Use fax In this section, you will learn...on your computer after you install the software. See the user guide for more ! You can also send documents on your computer as faxes, without printing them first. 12 Set up and use fax Touch right arrow and then touch Setup. 2. Touch Fax Setup, and then touch Basic Fax Setup....
Getting Started Guide
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... fax Receive faxes You can receive faxes manually. If you initiate the manual fax before the voicemail picks up and use legal-size paper, the printer reduces the fax so that it fits on your voice mail service If you subscribe to obtain a separate phone line for faxing, you can receive... available on the paper that you cannot receive faxes automatically. Be sure you have disabled the Automatic Reduction feature, the printer prints the fax on the same phone line that can be reduced. See the user guide for more ! Instead, you are copying a document when a fax arrives, ...
... fax Receive faxes You can receive faxes manually. If you initiate the manual fax before the voicemail picks up and use legal-size paper, the printer reduces the fax so that it fits on your voice mail service If you subscribe to obtain a separate phone line for faxing, you can receive... available on the paper that you cannot receive faxes automatically. Be sure you have disabled the Automatic Reduction feature, the printer prints the fax on the same phone line that can be reduced. See the user guide for more ! Instead, you are copying a document when a fax arrives, ...
Getting Started Guide
Page 17
...the user guide (which they were received with the most recently received fax printed first, and so on the phone with can hang up and use fax 15 The faxes are currently on . After the printer begins to stop reprinting the faxes in the reverse order from the document ... an error condition or not. 2. Remove any originals from which is connected to the printer (through the 2-EXT port) or a phone that the printer does not automatically answer incoming calls. If you are printed in memory, touch (Cancel). The phone line is on their fax machine. Or turn off the...
...the user guide (which they were received with the most recently received fax printed first, and so on the phone with can hang up and use fax 15 The faxes are currently on . After the printer begins to stop reprinting the faxes in the reverse order from the document ... an error condition or not. 2. Remove any originals from which is connected to the printer (through the 2-EXT port) or a phone that the printer does not automatically answer incoming calls. If you are printed in memory, touch (Cancel). The phone line is on their fax machine. Or turn off the...
Getting Started Guide
Page 18
...report you want to print, and then touch OK. 2. To clear the fax log Note: Clearing the fax log also deletes 2. Touch Tools. To view the call history on Fax Send Report • Other reports These reports provide useful system information about the printer. Touch down arrow ,...Touch Fax Setup, touch down arrow , and then touch 1. Note: You can print sevral different types of fax reports: • Fax Confirmation page • Fax Log • Image on the printer's control panel display. To print a report 1. Working with reports and logs You can also view the call history...
...report you want to print, and then touch OK. 2. To clear the fax log Note: Clearing the fax log also deletes 2. Touch Tools. To view the call history on Fax Send Report • Other reports These reports provide useful system information about the printer. Touch down arrow ,...Touch Fax Setup, touch down arrow , and then touch 1. Note: You can print sevral different types of fax reports: • Fax Confirmation page • Fax Log • Image on the printer's control panel display. To print a report 1. Working with reports and logs You can also view the call history...
Getting Started Guide
Page 22
...connection Print the wireless test page for information 1. IP address. Touch Wireless, and then touch Wireless Network Test. 20 Set up wireless (802.11) communication (some models only) The wireless test page provides information about the printer's wireless connection. Double-click the HP ...Installer icon on the software CD, and then follow the onscreen instructions. Mac OS 1. about the printer's status, MAC address, and 2. If the printer is connected to a network, the ...
...connection Print the wireless test page for information 1. IP address. Touch Wireless, and then touch Wireless Network Test. 20 Set up wireless (802.11) communication (some models only) The wireless test page provides information about the printer's wireless connection. Double-click the HP ...Installer icon on the software CD, and then follow the onscreen instructions. Mac OS 1. about the printer's status, MAC address, and 2. If the printer is connected to a network, the ...
Getting Started Guide
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... your fax setup to check the status of the error code at HP's support Web site (www. If you are having problems sending and receiving faxes • Make sure you use the phone cord or adapter that came with the printer. (If you do not use this test after you have completed... show Phone Off Hook.) • Other equipment that includes an error code, you can print a fax test report to check the status of possible problems If you have run the fax text but not connected to the printer) or other equipment is not in use fax" on the same phone line, but...
... your fax setup to check the status of the error code at HP's support Web site (www. If you are having problems sending and receiving faxes • Make sure you use the phone cord or adapter that came with the printer. (If you do not use this test after you have completed... show Phone Off Hook.) • Other equipment that includes an error code, you can print a fax test report to check the status of possible problems If you have run the fax text but not connected to the printer) or other equipment is not in use fax" on the same phone line, but...
Getting Started Guide
Page 29
... not be able to detect the signal. Step 3. Restart components of the wireless signal, run the Wireless Test from the printer's control panel: If a problem is detected, the printed test report will recover a network communication issue. Step 4. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from...
... not be able to detect the signal. Step 3. Restart components of the wireless signal, run the Wireless Test from the printer's control panel: If a problem is detected, the printed test report will recover a network communication issue. Step 4. Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test from...
Getting Started Guide
Page 30
... be installed or configured on your computer after you can open the EWS 1. Touch the right arrow , touch Setup, touch Network, and then touch Print Network Settings. To open and use the "embedded Web server" ("EWS") to be available. In a supported Web browser on your computer web browser.... the EWS, you can bookmark it quickly. 28 Use the Embedded Web server (EWS) b. Use the Embedded Web server (EWS) When the printer is shown on your The IP address is connected to a network, you install the software). No special software needs to view status information and ...
... be installed or configured on your computer after you can open the EWS 1. Touch the right arrow , touch Setup, touch Network, and then touch Print Network Settings. To open and use the "embedded Web server" ("EWS") to be available. In a supported Web browser on your computer web browser.... the EWS, you can bookmark it quickly. 28 Use the Embedded Web server (EWS) b. Use the Embedded Web server (EWS) When the printer is shown on your The IP address is connected to a network, you install the software). No special software needs to view status information and ...
Getting Started Guide
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..., RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. or c. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90...
..., RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. or c. Hewlett-Packard limited warranty statement English HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) Accessories Duration of limited warranty 90...
User Guide
Page 5
... buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 14 Finding the printer model number 15 HP Digital Solutions...15 Select print media...15 Recommended papers for printing and copying 16 Recommended papers for photo printing 17 Tips for selecting and using media 17 Load an...
... buttons and lights 12 Control-panel display icons 13 Change printer settings...14 Select the mode...14 Change printer settings 14 Finding the printer model number 15 HP Digital Solutions...15 Select print media...15 Recommended papers for printing and copying 16 Recommended papers for photo printing 17 Tips for selecting and using media 17 Load an...
User Guide
Page 6
... special or custom-size paper (Mac OS X 38 Set up custom sizes (Mac OS X 38 Print borderless documents...38 Print borderless documents (Windows 39 Print borderless documents (Mac OS X 39 3 Scan Scan an original...41 Scan to a computer...41 Scan to a memory card...42 Scan a larger original (A3 or 11x17 ... for incoming faxes 57 Block unwanted fax numbers 58 Add numbers to the junk fax list 58 Remove numbers from the junk fax list 58 Print a Junk Fax Report 59 Receive faxes to your computer (Fax to PC and Fax to Mac 59 Fax to PC and Fax to Mac requirements...
... special or custom-size paper (Mac OS X 38 Set up custom sizes (Mac OS X 38 Print borderless documents...38 Print borderless documents (Windows 39 Print borderless documents (Mac OS X 39 3 Scan Scan an original...41 Scan to a computer...41 Scan to a memory card...42 Scan a larger original (A3 or 11x17 ... for incoming faxes 57 Block unwanted fax numbers 58 Add numbers to the junk fax list 58 Remove numbers from the junk fax list 58 Print a Junk Fax Report 59 Receive faxes to your computer (Fax to PC and Fax to Mac 59 Fax to PC and Fax to Mac requirements...
User Guide
Page 7
... Usage information collection...78 8 Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down unexpectedly 86 Alignment fails...
... Usage information collection...78 8 Solve a problem HP support...80 Obtain electronic support...81 HP support by phone...81 Before you call...81 Phone support period 82 Telephone support numbers 83 After the phone support period 85 General troubleshooting tips and resources 85 Solve printing problems...86 The printer shuts down unexpectedly 86 Alignment fails...
User Guide
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...110 Ink streaks on the back of the paper 111 Poor black text...111 The printer prints slowly...113 Printhead maintenance...113 Clean the printhead...114 Align the printhead...114 Print and evaluate a print quality report 114 Advanced printhead maintenance 120 Advanced ink cartridge maintenance 125 Solve paper-feed... blank...130 Documents are missing or faded 130 Size is reduced...130 Copy quality is poor ...131 Copy defects are apparent 131 The printer prints half a page, then ejects the paper 132 Paper mismatch...132 Copy A3/11x17 animation did not display 132 Solve scan problems...132...
...110 Ink streaks on the back of the paper 111 Poor black text...111 The printer prints slowly...113 Printhead maintenance...113 Clean the printhead...114 Align the printhead...114 Print and evaluate a print quality report 114 Advanced printhead maintenance 120 Advanced ink cartridge maintenance 125 Solve paper-feed... blank...130 Documents are missing or faded 130 Size is reduced...130 Copy quality is poor ...131 Copy defects are apparent 131 The printer prints half a page, then ejects the paper 132 Paper mismatch...132 Copy A3/11x17 animation did not display 132 Solve scan problems...132...
User Guide
Page 10
...Printer features and capacities 170 Processor and memory specifications 171 System requirements...171 Network protocol specifications 171 Embedded Web server specifications 172 Media specifications...172 Understand specifications for supported media 172 Set minimum margins 176 Guidelines for two-sided (duplex) printing 177 Print... resolution...177 Copy specifications...178 Fax specifications...178 Scan specifications...179 HP Web site specifications 179 Operating environment...179 Electrical requirements...180...
...Printer features and capacities 170 Processor and memory specifications 171 System requirements...171 Network protocol specifications 171 Embedded Web server specifications 172 Media specifications...172 Understand specifications for supported media 172 Set minimum margins 176 Guidelines for two-sided (duplex) printing 177 Print... resolution...177 Copy specifications...178 Fax specifications...178 Scan specifications...179 HP Web site specifications 179 Operating environment...179 Electrical requirements...180...