Home » HP » Multifunction Devices » HP Officejet 7500A

HP Officejet 7500A Support Question

Find answers below for this question about HP Officejet 7500A - Wide Format e-All-in-One Printer.
Need a HP Officejet 7500A manual? We have 3 online manuals for this item!

HP Overview Questions Manuals Reviews Videos Research

Question posted by lletellier on April 21st, 2013

I Am Trying To Print 11 By 17 Paper.

I am trying to print 11 by 17 paper. The dialogue box says it can’t. It says “The specified custom paper size is not supported in the selected tray” The paper is in right, tray extended, etc… What do I do.

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by tintinb on April 22nd, 2013 1:21 PM

This answer was accepted by the poster of the original question.

tintinb

Member since:
October 26th, 2012

Points: 7,056,560

1,100
points

According to Cnet, your HP Officejet 7500A does not support an 11by17 size of paper. The maximum size of paper that this printer supports is A3 (11.7 in x 16.5 in).Other supported media sizes are provided below.

B4 (9.83 in x 13.9 in),
A3 (11.7 in x 16.5 in),
13 in x 44 in,
B7 (3.46 in x 4.9 in),
3 in x 5 in,
5.12 in x 7.1 in,
A6 (4.13 in x 5.83 in),
A5 (5.83 in x 8.25 in),
B5 (6.93 in x 9.83 in),
A4 (8.25 in x 11.7 in),
3.95 in x 5.9 in,
A3 plus (13 in x 16.65 in)

Source;

https://www.cnet.com/products/hp-officejet-7500a-e-all-in-one-e910a-multifunction-printer-color-series/

If you have more questions, please don't hesitate to ask here at HelpOwl. Experts here are always willing to answer your questions to the best of our knowledge and expertise.

Regards,

Tintin

Related HP Officejet 7500A Manual Pages

User Guide - Page 42

... support borderless printing. Set up menu. 3. Click the + on which you print to the edges of certain photo media types and a range of standard media sizes. Print borderless documents Borderless printing lets you are printing the image. Under Destination Paper Size, click Scale to begin printing. Select Manage Custom Sizes in the HP software provided with the printer. Make...

User Guide - Page 47

...scan glass. The printer joins the two copies into one document. Touch Size Original to choose the size of the original document, and then select A3 or 11 x 17 inch. Touch Paper Size and select either A3 or ... computer, open the scan software. Touch Scan, and then select the Memory Device. 2. Load the original according to scan a large document. 1. To scan an original from ArcSoft...

User Guide - Page 61

... Paper Size, and then select an option. Automatic Reduction is loaded in the main tray. Touch Fax Setup, and then select Advanced Fax Setup. 3. If you receive a fax larger than A4/Letter-size and A4/ Letter-size paper is useful when you receive a fax, the fax does not print and an error message appears on by selecting Off from the printer...

User Guide - Page 90

... increase the print speed, select different print settings in the input tray when you might have loaded unused, plain white paper into the input tray. If the alignment process fails repeatedly, you align the ink cartridges, the alignment fails. Contact HP support. Chapter 8 Solve printing problems This section contains the following topics: • The printer shuts down unexpectedly...

User Guide - Page 92

... flaps might get caught in the input tray • Solution 3: Select the correct printer • Solution 4: Check the printer driver status • Solution 5: Wait until the issue is not responding or nothing happens when I try the next solution. The printer is resolved. • Solution 1: Turn on the printer • Solution 2: Load paper in the rollers. Cause: The wrong...

User Guide - Page 93

... solve the issue, try the next solution. Print troubleshooting 89 Cause: The status of the printer driver had changed to the printer and plugged into a power outlet. Solution 3: Select the correct printer Solution: Make sure you select Print in the File menu of paper. For more information, see: Load media Cause: The printer was out of your printer. If this did...

User Guide - Page 96

... is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of the document that is not corrupt. If this did not solve the issue, try printing a previously saved version of paper correctly Solution 1: Check the printer margins Solution: Check the printer margins. 92 Solve a problem Because of the...

User Guide - Page 97

... have selected the correct paper size setting for the project you have set correctly for your software application. Solutions are larger than the minimum margins the printer supports. For more information, see the documentation that you were printing. Solution 3: Load the stack of paper correctly Solution: Remove the stack of paper from the input tray, reload the paper, and...

User Guide - Page 98

... before sending it to the printer. Cancel the print job if the margins are trying to fit the paper size currently selected. If this did not solve the issue, try the next solution. Solution 2: Check the layout of the document Solution: Make sure the layout of the printer. Load the correct paper size into the input tray. 2. In most software applications...

User Guide - Page 99

... the stack of the digital photo and the paper on the relative sizes of paper against a flat surface, and reload the paper into the input tray. Solution 2: Load paper in order, with borders by turning off the borderless option. Print troubleshooting 95 Remove the stack of the document. By selecting the Borderless option, your software application and remove...

User Guide - Page 100

... then unplug the power cord. Wait until the issue is resolved. • Solution 1: Restart the printer • Solution 2: Make sure the paper is plenty of paper in the input tray. If this did not solve the issue, try the next solution. 96 Solve a problem Cause: The printhead was turned off a power strip. If the first...

User Guide - Page 105

... other. No further troubleshooting is set incorrectly. This allows the printer to modify the appearance of colors. • Check the print quality setting and make sure it matches the type of paper loaded in the input tray. In this did not solve the issue, try the next solution. For example, check to see if the...

User Guide - Page 115

... the printer to clear up any excess ink in the input tray. 2. Ink streaks on the back of the paper Try the following solutions if the text in a few hours. To remove excess ink using plain paper 1. Print a document with little or no text. 4. If this did not solve the issue, try printing on another page of the paper, try...

User Guide - Page 133

... media size you are apparent • The printer prints half a page, then ejects the paper • Paper mismatch • Copy A3/11x17 animation did not display No copy came out • Check the power Make sure that the power cord is processing to help , see HP support for jams. See Clear paper jams. • Check the trays Make...

User Guide - Page 168

... in the main tray, you are typically used by network management applications for IP address and name resolution (through UDP port 5353) where a conventional DNS server is too thick or too thin for the printer. • Trying to add paper to clear the paper jam from the printer control panel Touch Setup, select Reports, select Network Configuration Page...

User Guide - Page 177

...) Media size Main tray B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches) Also supports Borderless printing. B size 11 x 14 inches Also supports Borderless printing. 12 x 12 inches Also supports Borderless printing. Super B (13 x 19 inches) Also supports Borderless printing. ADF Printer specifications 173 A6 (105 x 148 mm; 4.13 x 5.83 inches) Also supports Borderless printing. B4...

User Guide - Page 193

...Device complies with 3. This product complies with ES 203 021-3, clause 4.7.1. 4. Singapore 3 March 2010 Yik Hou Meng Product Regulations Manager Customer Assurance, Business Printing...109683 DoC#: SNPRC-1005-01-B HP Officejet 7500A Wide Format e-All-in-One Printer SNPRC-1005-01 Product Options: Radio...-17 V1.3.2:2008-04 TBR 21: 19983) FCC Rules and Regulations...

User Guide - Page 243

... 9 accessories Printer Status Report ...53 capacity ADF 19 tray 176 cards sizes supported 174 tray supporting 176 cartridges. See ink...11 control panel buttons 12 lights 12 status icons 13 Copy 13 copy quality 131 settings 47 specifications 178 troubleshoot 129 copy settings copy 47 correct port test, fax 138 custom-size media sizes supported 175 custom-size paper Mac OS 38 print on 37 customer support...

User Guide - Page 244

..., cannot be opened 158 Webscan 44 envelopes sizes supported 174 tray supporting 176 environmental specifications 179 environmental sustainability program 190...205 line condition test, failed 141 log, clear 70 log, print 70 manual receive 54 modem and answering machine, shared with ...with (parallel phone systems) 209 monitor dialing 51, 53 paper size 57 parallel phone systems 200 PBX system, set up (...

User Guide - Page 245

... phone systems 205 J jams clear 164 media to avoid 18 paper 164, 166 L language, printer 170 light images, troubleshoot copies 131 scans 135 lights, control...tray 20 print on custom-size 37 selecting 17 skewed pages 128 specifications 172 supported sizes 172 troubleshoot feeding 127 types and weights supported 176 memory reprint faxes 55 save faxes 55 memory cards insert 25 print DPOF files 37 print...