Getting Started Guide
Page 10
... be available to respond in the box with the printer, see the user guide. be sure you might already have done the following: • Installed ink cartridges • Loaded A4- If you cannot receive faxes automatically. Connect any other than the one provided with the printer) ready. Using the phone cord provided... cord and adapter (if provided with the printer, you might need another phone cord, which can be different from the one provided with the printer, HP recommends that you use the phone cord that you will use the adapter provided for faxing.
... be available to respond in the box with the printer, see the user guide. be sure you might already have done the following: • Installed ink cartridges • Loaded A4- If you cannot receive faxes automatically. Connect any other than the one provided with the printer) ready. Using the phone cord provided... cord and adapter (if provided with the printer, you might need another phone cord, which can be different from the one provided with the printer, HP recommends that you use the phone cord that you will use the adapter provided for faxing.
Getting Started Guide
Page 27
... materials and workmanship for additional warranty services, such as a result of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. HP shall have additional statutory rights against the seller based on the date of the HP Limited Warranty in performance. 10. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT...
... materials and workmanship for additional warranty services, such as a result of a non-HP or refilled cartridge or an expired ink cartridge, HP will be interrupted or error free. 3. HP shall have additional statutory rights against the seller based on the date of the HP Limited Warranty in performance. 10. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT...
User Guide
Page 7
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
... using the embedded web server 70 Use HP ePrint...71 Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72 7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing supplies...76 Usage information collection...
User Guide
Page 9
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
... over a Virtual Private Network (VPN 117 After resolving the problems 117 Configure your firewall software to work with the printer 118 Solve printer management problems (HP Officejet 4620 e-All-in-One series 119 Embedded web server cannot be opened 119 Troubleshoot installation issues 120 Hardware installation suggestions 120... Diagnostic Page 129 Clear jams...134 Clear paper jams...134 Avoid paper jams...136 A Technical information Warranty information...138 Hewlett-Packard limited warranty statement 139 Ink cartridge warranty information 140 5
User Guide
Page 11
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
Contents Environmental product stewardship program 158 Paper use...158 Plastics...158 Material safety data sheets 158 Recycling program...158 HP inkjet supplies recycling program 158 Disposal of waste equipment by users in private households in the European Union.....159 ...battery directive...162 RoHS notices (China only 163 RoHS notices (Ukraine only 163 Third-party licenses...164 B HP supplies and accessories Order printing supplies online 172 Supplies...172 Ink cartridges...172 HP media...173 C Additional fax setup Set up faxing (parallel phone systems 174 Select the correct fax setup...
User Guide
Page 16
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
Chapter 1 Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead Back view 1 2 3 4 1 Fax port (2-EXT) 2 Fax port (1-LINE ) 3 Universal serial bus (USB) port 4 Power input 12 Get started
User Guide
Page 21
... designed for the type of project you are long lasting and vivid, print after print. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to work together so your photos are printing. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to share. To order...
... designed for the type of project you are long lasting and vivid, print after print. HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to work together so your photos are printing. Original HP inks and HP Advanced Photo Paper have a look and feel comparable to share. To order...
User Guide
Page 33
...) button, and then press the 2. Using the buttons on the printer. CAUTION: If you the latest features. Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer Turn the printer off , the print carriage might not return to a network...
...) button, and then press the 2. Using the buttons on the printer. CAUTION: If you the latest features. Update the printer HP is connected to the correct position, causing problems with the ink cartridges, and print quality issues. Turn off the printer Turn the printer off , the print carriage might not return to a network...
User Guide
Page 70
...Confirmation report if you select On (Fax Send) or On (Send and Receive), and if you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. For more information, see Work with image. 66 Fax On (Fax Send) Prints a fax ... Send) or On (Send and Receive) to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. To enable fax confirmation 1. This section contains the following options. From the Home screen, press the (Setup) button. 2. Scroll to enable fax...
...Confirmation report if you select On (Fax Send) or On (Send and Receive), and if you require printed confirmation that the printheads and ink cartridges are in good conditions and installed properly. For more information, see Work with image. 66 Fax On (Fax Send) Prints a fax ... Send) or On (Send and Receive) to and select On (Fax Send) or On (Send and Receive), and then select Fax Confirmation with ink cartridges. To enable fax confirmation 1. This section contains the following options. From the Home screen, press the (Setup) button. 2. Scroll to enable fax...
User Guide
Page 77
... quality becomes unacceptable, but a significant decrease in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the cartridges, and cleaning the printhead. 7 Work with ink cartridges To ensure the best print quality from the printer, you have the new...
... quality becomes unacceptable, but a significant decrease in the same orientation packages hang on ink cartridges and the printhead The following tips help maintain HP ink cartridges and ensure consistent print quality. • The instructions in the cartridges, and cleaning the printhead. 7 Work with ink cartridges To ensure the best print quality from the printer, you have the new...
User Guide
Page 78
... indicator might be parked on its side, back, front, or top. For more information, see HP supplies and accessories. 74 Work with ink cartridges Replace the ink cartridges NOTE: For information on the right, select Ink Information, and then select Estimated Ink Levels. The printhead assembly should not be transported sitting flat; Related topics • Check the...
... indicator might be parked on its side, back, front, or top. For more information, see HP supplies and accessories. 74 Work with ink cartridges Replace the ink cartridges NOTE: For information on the right, select Ink Information, and then select Estimated Ink Levels. The printhead assembly should not be transported sitting flat; Related topics • Check the...
User Guide
Page 79
... printer for an extended period of the HP Web site are available in all countries/regions. NOTE: Make sure you remove the orange pull-tab completely and the label is turned on the front of the ink cartridge to both the printer and the ink cartridge. NOTE: Not all cartridges are available in damage to release...
... printer for an extended period of the HP Web site are available in all countries/regions. NOTE: Make sure you remove the orange pull-tab completely and the label is turned on the front of the ink cartridge to both the printer and the ink cartridge. NOTE: Not all cartridges are available in damage to release...
User Guide
Page 80
... and color as the one you are installing. 7. Chapter 7 5. Close the ink cartridge access door. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the empty slot until it off. 6. However, to assure optimal ink cartridge health, be left in the slot. Repeat steps 3 through 6 for help...
... and color as the one you are installing. 7. Chapter 7 5. Close the ink cartridge access door. Related topics HP supplies and accessories Store printing supplies Ink cartridges can be sure to snap it clicks into the empty slot until it off. 6. However, to assure optimal ink cartridge health, be left in the slot. Repeat steps 3 through 6 for help...
User Guide
Page 86
... If you did not install the HP software, you correct many common printer problems. Contact your HP dealer or call the support phone number for your computer's documentation for the first time, it takes approximately 9 minutes to initialize it after the ink cartridges are installed. • The power ...cord and other cables are working, and are performing a task. For Mac OS X, set it using the HP software CD included with the printer, or you are firmly connected to...
... If you did not install the HP software, you correct many common printer problems. Contact your HP dealer or call the support phone number for your computer's documentation for the first time, it takes approximately 9 minutes to initialize it after the ink cartridges are installed. • The power ...cord and other cables are working, and are performing a task. For Mac OS X, set it using the HP software CD included with the printer, or you are firmly connected to...
User Guide
Page 87
...the alignment process fails, make sure you may need to protect the printheads. If cleaning the printhead does not solve the problem, contact HP support. NOTE: To prevent any servicing. To clean the printhead, see Electrical specifications. Go to print after the computer reboots. This ...down unexpectedly Check the power and power connections Make sure the printer's power cord is connected firmly to maintain the health of the ink cartridges are missing, the printer will perform extra servicing to clean the printhead. For voltage requirements, see Clean the printhead. These are ...
...the alignment process fails, make sure you may need to protect the printheads. If cleaning the printhead does not solve the problem, contact HP support. NOTE: To prevent any servicing. To clean the printhead, see Electrical specifications. Go to print after the computer reboots. This ...down unexpectedly Check the power and power connections Make sure the printer's power cord is connected firmly to maintain the health of the ink cartridges are missing, the printer will perform extra servicing to clean the printhead. For voltage requirements, see Clean the printhead. These are ...
User Guide
Page 88
..., see Uninstall and reinstall the HP software. Check any personal firewall software installed on the back of the USB cable are slower than Normal or Draft. NOTE: Ink level alerts and indicators provide estimates for an extended period of the communication problem. Do not leave the ink cartridge outside of the printer for planning...
..., see Uninstall and reinstall the HP software. Check any personal firewall software installed on the back of the USB cable are slower than Normal or Draft. NOTE: Ink level alerts and indicators provide estimates for an extended period of the communication problem. Do not leave the ink cartridge outside of the printer for planning...
User Guide
Page 89
... printer correctly can prevent them in the file Check the file to make sure there is no blank page. Cause: The ink cartridges might have insufficient ink. Cause: There was turned off the printer can help you decide whether to run any maintenance tools to help you select... the (Power) button on the page is a blank page in the first place. Something on the printer. Solution 3: Contact HP support Solution: Contact HP support for technical support. This website provides information and utilities that can cause print quality problems like blank or partial pages. The ...
... printer correctly can prevent them in the file Check the file to make sure there is no blank page. Cause: The ink cartridges might have insufficient ink. Cause: There was turned off the printer can help you decide whether to run any maintenance tools to help you select... the (Power) button on the page is a blank page in the first place. Something on the printer. Solution 3: Contact HP support Solution: Contact HP support for technical support. This website provides information and utilities that can cause print quality problems like blank or partial pages. The ...
User Guide
Page 91
... need to replace the ink cartridges until you purchased genuine HP ink cartridges, go to help you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the ink cartridges. TIP: If you are genuine HP ink cartridges. If this section to resolve print quality problems in your ink cartridges are using a non-HP supply are designed and...
... need to replace the ink cartridges until you purchased genuine HP ink cartridges, go to help you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the ink cartridges. TIP: If you are genuine HP ink cartridges. If this section to resolve print quality problems in your ink cartridges are using a non-HP supply are designed and...
User Guide
Page 92
... paper type with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Solution 4: Check the paper type Solution: HP recommends that you have insufficient ink. Chapter 8 Cause: The ink cartridges might be smeared. For more information, see : Select print media Cause: The wrong kind of reliability and print quality, and produce...
... paper type with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers. Solution 4: Check the paper type Solution: HP recommends that you have insufficient ink. Chapter 8 Cause: The ink cartridges might be smeared. For more information, see : Select print media Cause: The wrong kind of reliability and print quality, and produce...
User Guide
Page 93
... information and utilities that can have many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. Cause: Print quality problems can help you determine if the printing system is nothing wrong with the printer. If...a print quality report. Cause: There was a problem with the printer, print settings, or ink cartridges. This website provides information and utilities that can visit the HP online support website at www.hp.com/go /customercare. Solution 5: Check the print settings Solution: Check the print settings. •...
... information and utilities that can have many common printer problems. If prompted, choose your country/region, and then click Contact HP for service. Cause: Print quality problems can help you determine if the printing system is nothing wrong with the printer. If...a print quality report. Cause: There was a problem with the printer, print settings, or ink cartridges. This website provides information and utilities that can visit the HP online support website at www.hp.com/go /customercare. Solution 5: Check the print settings Solution: Check the print settings. •...