HP MFP Digital Sending Software v. 4 - Support Guide
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... sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40 HP software license terms 40 Part 2 42 Index ENWW Contents iii
... sending problems 27 Windows viewer log messages 31 Control panel messages 33 HP MFP DSS Configuration Utility messages 36 Distributed Session Management Protocol (DSMP) error codes 37 4 Customer support and warranty information HP customer care service and support 39 Hewlett-Packard limited warranty statement 40 HP software license terms 40 Part 2 42 Index ENWW Contents iii
HP MFP Digital Sending Software v. 4 - Support Guide
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...3.0) are installing. 3 Click OK. 4 The new license, if valid, will appear in the HP MFP DSS Configuration Utility, which configures all options and is installed. Select the Notify administrator of critical errors check box if you wish to remove. 2 Click the Remove button. 3 The selected licenses will ...seats provided by this license. The Add License dialog box appears. 2 Enter in the 20-digit License Key Code of seats provided by email about errors that the SMTP gateway be automatically converted to Workflow Process and Document Management licenses. Fill in the administrator contact ...
...3.0) are installing. 3 Click OK. 4 The new license, if valid, will appear in the HP MFP DSS Configuration Utility, which configures all options and is installed. Select the Notify administrator of critical errors check box if you wish to remove. 2 Click the Remove button. 3 The selected licenses will ...seats provided by this license. The Add License dialog box appears. 2 Enter in the 20-digit License Key Code of seats provided by email about errors that the SMTP gateway be automatically converted to Workflow Process and Document Management licenses. Fill in the administrator contact ...
HP MFP Digital Sending Software v. 4 - Support Guide
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The following error codes might appear: ● 201: Unexpected failure. it is either not a server or not running . ● Verify HP DSS v. 4 and the MFP are not valid. ● 225: Tested user's domain is invalid. ● 226: Test account exists but the service was unable to communicate with the MFP at the time. user does not...
The following error codes might appear: ● 201: Unexpected failure. it is either not a server or not running . ● Verify HP DSS v. 4 and the MFP are not valid. ● 225: Tested user's domain is invalid. ● 226: Test account exists but the service was unable to communicate with the MFP at the time. user does not...
HP MFP Digital Sending Software v. 4 - Support Guide
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... attempt to e-mail feature. Distributed Session Management Protocol (DSMP) error codes DSMP error codes Error 1-100 Description and actions These are correct. Unable to reinstall the software. The specified LDAP server is invalid or is correct. ● Make sure that enables the send to start the HP MFP DSS Configuration Utility. in the current version. database. ●...
... attempt to e-mail feature. Distributed Session Management Protocol (DSMP) error codes DSMP error codes Error 1-100 Description and actions These are correct. Unable to reinstall the software. The specified LDAP server is invalid or is correct. ● Make sure that enables the send to start the HP MFP DSS Configuration Utility. in the current version. database. ●...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
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...the notification settings ...61 Setting the cover page information ...63 Setting the preview preference ...65 Setting the fax driver printer preferences 66 Setting the billing-code configuration 68 4 Troubleshooting Functional errors ...70 The test page does not print 70 The e-mail notification is disabled 70 An e-mail confirmation is not...PC Fax Send does not appear on the MFP control panel 72 The bitmap does not appear or print on the cover page 73 The preview does not appear 73 A billing code is required after disabling the feature 73 The billing code text box does not appear 74 The ...
...the notification settings ...61 Setting the cover page information ...63 Setting the preview preference ...65 Setting the fax driver printer preferences 66 Setting the billing-code configuration 68 4 Troubleshooting Functional errors ...70 The test page does not print 70 The e-mail notification is disabled 70 An e-mail confirmation is not...PC Fax Send does not appear on the MFP control panel 72 The bitmap does not appear or print on the cover page 73 The preview does not appear 73 A billing code is required after disabling the feature 73 The billing code text box does not appear 74 The ...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
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... would be significantly reduced. A billing code is required after the billing-code feature has been disabled at the MFP. To update the driver so that the Billing Code text box does not appear on the Setup tab. ENWW Functional errors 73 Under Printer Tasks on the cover page. Click Start..., click Settings, and then click Printers and Faxes. 2. Reduce the size of the bitmap to include it on the Printers and Faxes window, right-click the name of the MFP and then click Properties. 3. In the HP MFP Send ...
... would be significantly reduced. A billing code is required after the billing-code feature has been disabled at the MFP. To update the driver so that the Billing Code text box does not appear on the Setup tab. ENWW Functional errors 73 Under Printer Tasks on the cover page. Click Start..., click Settings, and then click Printers and Faxes. 2. Reduce the size of the bitmap to include it on the Printers and Faxes window, right-click the name of the MFP and then click Properties. 3. In the HP MFP Send ...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
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...fields on the HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP. 1. Scroll to and touch Billing Codes. 6. The default fields do not take effect The MFP Send Fax driver captures MFP fax configuration information during installation. In the HP MFP Send Fax ...process. ENWW Functional errors 75 To show the new information, exit from the MFP Send Fax driver and then restart the driver. To synchronize the driver with the MFP settings. Changed settings do not refresh The information in the Printers and Faxes window...
...fields on the HP LaserJet M3035MFP, M3027MFP, M4345MFP, M5025MFP, M5035 MFP, and HP Color LaserJet CM4730 MFP and CM6040 MFP. 1. Scroll to and touch Billing Codes. 6. The default fields do not take effect The MFP Send Fax driver captures MFP fax configuration information during installation. In the HP MFP Send Fax ...process. ENWW Functional errors 75 To show the new information, exit from the MFP Send Fax driver and then restart the driver. To synchronize the driver with the MFP settings. Changed settings do not refresh The information in the Printers and Faxes window...
HP LaserJet MFP - Analog Fax Accessory 300 Send Fax Driver
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... Job tab. Fax Job tab or the Setup tab. Here is a list of digits. This error only occurs when billing-code feature is enabled. Fax Job tab or the Setup tab. A fax was sent with a path...E-mail notification was not typed in the Fax Number text box on Type a fax number in the Billing Code text box on the Fax the Fax Job tab. Job tab. Missing required information: E-mail address Cause ...does not contain the correct number of digits. Type a billing code in the Billing Code text box on the MFP to a bitmap image in the E-mail address text box box on the Setup tab....
... Job tab. Fax Job tab or the Setup tab. Here is a list of digits. This error only occurs when billing-code feature is enabled. Fax Job tab or the Setup tab. A fax was sent with a path...E-mail notification was not typed in the Fax Number text box on Type a fax number in the Billing Code text box on the Fax the Fax Job tab. Job tab. Missing required information: E-mail address Cause ...does not contain the correct number of digits. Type a billing code in the Billing Code text box on the MFP to a bitmap image in the E-mail address text box box on the Setup tab....
HP LaserJet MFP - Analog Fax Accessory Guide
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...on-busy 46 Set redial-on-no-answer 47 Set redial interval 48 Set the outgoing fax resolution 48 Set billing codes ...49 Set the JBIG compression mode 50 Change the sharpness setting 51 Change the background setting 51 Change the light/...error correction mode ...61 Set the modem volume ...62 Set the ringer volume ...63 3 Use Fax Fax feature screen ...66 HP LaserJet 4345mfp and 9040/9050mfp, and HP Color LaserJet 4730mfp and 9500mfp fax feature screen 66 HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP...
...on-busy 46 Set redial-on-no-answer 47 Set redial interval 48 Set the outgoing fax resolution 48 Set billing codes ...49 Set the JBIG compression mode 50 Change the sharpness setting 51 Change the background setting 51 Change the light/...error correction mode ...61 Set the modem volume ...62 Set the ringer volume ...63 3 Use Fax Fax feature screen ...66 HP LaserJet 4345mfp and 9040/9050mfp, and HP Color LaserJet 4730mfp and 9500mfp fax feature screen 66 HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP...
HP LaserJet MFP - Analog Fax Accessory Guide
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A detailed description of these three reports to obtain the error code. Error codes If a fax problem occurs which prevents or interrupts sending or receiving of a fax, an error code is generated that will help in the fax activity log, the fax call report, and the T.30 Protocol Trace (see Service settings on page 115). Error codes show up in determining the cause of the problem. Print one of the error codes and the appropriate action can be found at http://www.hp.com by searching for the Q3701A or HP LaserJet MFP Analog Fax Accessory 300. ENWW Error codes 105
A detailed description of these three reports to obtain the error code. Error codes If a fax problem occurs which prevents or interrupts sending or receiving of a fax, an error code is generated that will help in the fax activity log, the fax call report, and the T.30 Protocol Trace (see Service settings on page 115). Error codes show up in determining the cause of the problem. Print one of the error codes and the appropriate action can be found at http://www.hp.com by searching for the Q3701A or HP LaserJet MFP Analog Fax Accessory 300. ENWW Error codes 105
HP LaserJet MFP - Analog Fax Accessory Guide
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...help identify the problem. however, both the text message and numeric code will be sent to a busy telephone number at http://www.hp.com/go/mfpfaxaccessory300). For example, if a communication error occurred, the control panel display would be listed in tables. For ...as Communication Error (17). Usually a numeric code of customer support. Fax error messages When an analog fax is sent or received on a LaserJet MFP, any errors that there is a problem with the modem. under the Administration > Information and Administration > Troubleshooting menus). Non-zero error codes give further...
...help identify the problem. however, both the text message and numeric code will be sent to a busy telephone number at http://www.hp.com/go/mfpfaxaccessory300). For example, if a communication error occurred, the control panel display would be listed in tables. For ...as Communication Error (17). Usually a numeric code of customer support. Fax error messages When an analog fax is sent or received on a LaserJet MFP, any errors that there is a problem with the modem. under the Administration > Information and Administration > Troubleshooting menus). Non-zero error codes give further...
HP LaserJet MFP - Analog Fax Accessory Guide
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... be a sent fax, received fax, or firmware upgrades. Print the fax activity log on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1. Touch PRINT FAX ACTIVITY LOG to and touch Fax Reports then Fax Activity Log. (Prints...; Number of pages ● Result (successfully sent, pending, or failed to and touch Information. 3. Scroll to send which includes error type and code) The database stores the most recent 500 fax entries (older faxes are deleted from the log). ● Touch After fax send ...
... be a sent fax, received fax, or firmware upgrades. Print the fax activity log on the HP LaserJet M3025 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and HP Color LaserJet CM4730 MFP and CM6040 MFP Series 1. Touch PRINT FAX ACTIVITY LOG to and touch Fax Reports then Fax Activity Log. (Prints...; Number of pages ● Result (successfully sent, pending, or failed to and touch Information. 3. Scroll to send which includes error type and code) The database stores the most recent 500 fax entries (older faxes are deleted from the log). ● Touch After fax send ...
HP LaserJet MFP - Analog Fax Accessory Guide
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... MFP, M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series, these selections are located in troubleshooting a particular problem related to do so by an HP technical support agent. For the HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series, these selections are located in one of three places: under the Error Codes...
... MFP, M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series, these selections are located in troubleshooting a particular problem related to do so by an HP technical support agent. For the HP LaserJet M3035 MFP, M3027 MFP, M4345 MFP, M5025 MFP, M5035 MFP, M9040 MFP, M9050 MFP and Color LaserJet CM4730 MFP and CM6040 MFP Series, these selections are located in one of three places: under the Error Codes...
HP LaserJet MFP - Analog Fax Accessory Guide
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...speed dial I installing fax accessory 10, 20 installing the fax accessory HP Color LaserJet 4730mfp 12 HP Color LaserJet CM4730 MFP 12 HP Color LaserJet CM6040 MFP Series 23 HP LaserJet 4345mfp 6 HP LaserJet 9040/9050mfp 3 HP LaserJet M9040 MFP / M9050 MFP 31 J JBIG compression setting 50 ENWW Index 135 fax list 58..., remote configuration 43 DSS. See digital sending utility E embedded Web server 42 environmental specifications 124 error codes 105 transmitted fax notification 59 error correction mode settings 61 EWS. Index A accessories 125 activity log 111 B background copying colored paper...
...speed dial I installing fax accessory 10, 20 installing the fax accessory HP Color LaserJet 4730mfp 12 HP Color LaserJet CM4730 MFP 12 HP Color LaserJet CM6040 MFP Series 23 HP LaserJet 4345mfp 6 HP LaserJet 9040/9050mfp 3 HP LaserJet M9040 MFP / M9050 MFP 31 J JBIG compression setting 50 ENWW Index 135 fax list 58..., remote configuration 43 DSS. See digital sending utility E embedded Web server 42 environmental specifications 124 error codes 105 transmitted fax notification 59 error correction mode settings 61 EWS. Index A accessories 125 activity log 111 B background copying colored paper...
HP LaserJet MFP - Analog Fax Accessory Guide
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... replacement parts 125 replacing the fax accessory HP Color LaserJet 4730mfp 12 HP Color LaserJet CM4730 MFP 12 HP Color LaserJet CM6040 MFP Series 23 HP LaserJet 4345mfp, HP Color LaserJet CM4730 MFP 6 HP LaserJet 9040/9050mfp 3 HP LaserJet M9040 MFP / M9050 MFP 31 required settings country/region 36 resolution setting...code report 112 billing report, clearing 112 blocked fax list report 113 fax activity log 111 fax call report 109, 110 speed dial list report 113, 114 M memory lock disabling 91 enabling 91 PIN 88 memory, saving and deleting faxes 70 menu, fax settings 36 MFP. See multifunction...
... replacement parts 125 replacing the fax accessory HP Color LaserJet 4730mfp 12 HP Color LaserJet CM4730 MFP 12 HP Color LaserJet CM6040 MFP Series 23 HP LaserJet 4345mfp, HP Color LaserJet CM4730 MFP 6 HP LaserJet 9040/9050mfp 3 HP LaserJet M9040 MFP / M9050 MFP 31 required settings country/region 36 resolution setting...code report 112 billing report, clearing 112 blocked fax list report 113 fax activity log 111 fax call report 109, 110 speed dial list report 113, 114 M memory lock disabling 91 enabling 91 PIN 88 memory, saving and deleting faxes 70 menu, fax settings 36 MFP. See multifunction...