Wireless Getting Started Guide
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...to trust computers on the network), or you might be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see the documentation available with each other while... port 427 to differentiate between your HP device and your HP Officejet/Officejet Pro device" on how to configure the firewall port settings and how to add HP files to use . 2. If the HP software cannot find the HP device during installation (and you know the HP device is not trusted by your ...
...to trust computers on the network), or you might be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see the documentation available with each other while... port 427 to differentiate between your HP device and your HP Officejet/Officejet Pro device" on how to configure the firewall port settings and how to add HP files to use . 2. If the HP software cannot find the HP device during installation (and you know the HP device is not trusted by your ...
User Guide
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... messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
... messages ...13 Error messages ...13 Critical error messages ...13 Change device settings ...13 Use the HP Solution Center (Windows 14 Use the HP photo and imaging software 14 Load originals ...15 Load an original on the scanner glass 16 Load an original in the automatic document feeder (ADF 16 Select print media ...17...
User Guide
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... 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts...
... 104 Clean the ink cartridge contacts 105 Clean the area around the ink nozzles 106 Store printing supplies ...108 Clean the device ...109 Clean the scanner glass 109 Clean the exterior ...110 Clean the automatic document feeder 110 General troubleshooting tips and resources 113 Solve printing problems ...114 The device shuts...
User Guide
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... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 ... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan... ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement ...
... 119 Output is faded or dull colored 120 Colors are printing as black and white 120 Wrong colors are printing 120 Printout shows bleeding colors 121 Colors do not line up properly 121 ... ejects the paper 125 Error messages appear 125 Paper mismatch ...125 Solve scan problems ...126 Scanner did nothing ...126 Scan takes too long ...126 Part of the document did not scan... ...144 Clear paper jams ...144 Avoid paper jams ...146 A HP supplies and accessories Order printing supplies online 147 Supplies ...147 HP media ...147 B Support and warranty Hewlett-Packard limited warranty statement ...
User Guide
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(continued) 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Understand the device parts 9
(continued) 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Understand the device parts 9
User Guide
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.... • Load an original on the selected device. NOTE: On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on the scanner glass • Load an original in the Dock. Load originals You can gain access to show icons that are associated with your ... came with the selected device. To correct this, use the Control Panel in the Dock. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click...
.... • Load an original on the selected device. NOTE: On a Macintosh computer, the features available in the HP Photosmart Studio software vary depending on the scanner glass • Load an original in the Dock. Load originals You can gain access to show icons that are associated with your ... came with the selected device. To correct this, use the Control Panel in the Dock. For more than one of the following: • On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right of the Windows taskbar, double-click...
User Guide
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... by placing it in the automatic document feeder (ADF) You can copy, scan, or fax up , into the 16 Use the device Lift the scanner lid. 2. Slide the media into the document feeder tray. NOTE: Many of the special features will not work when you load your photos. Chapter ...2 Load an original on the scanner glass You can copy, scan, or fax a one-sided, single- this might cause damage to letter- You must load your original, with the print side up to your originals...
... by placing it in the automatic document feeder (ADF) You can copy, scan, or fax up , into the 16 Use the device Lift the scanner lid. 2. Slide the media into the document feeder tray. NOTE: Many of the special features will not work when you load your photos. Chapter ...2 Load an original on the scanner glass You can copy, scan, or fax a one-sided, single- this might cause damage to letter- You must load your original, with the print side up to your originals...
User Guide
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...job. • Copy Color: To select a color copy job. Make sure you have a color original, selecting the Copy B&W function produces a black-and-white copy of the color original, while selecting the Copy Color function produces a full-color copy of your original face down on the scanner glass. This can ...HP photo and imaging software is stored in the main tray. 2. NOTE: If you are copying a document when a fax arrives, the fax is only available on the Mac OS. To make quality copies from the device control panel. Press Start. 30 Copy Use the left arrow or right arrow to select one...
...job. • Copy Color: To select a color copy job. Make sure you have a color original, selecting the Copy B&W function produces a black-and-white copy of the color original, while selecting the Copy Color function produces a full-color copy of your original face down on the scanner glass. This can ...HP photo and imaging software is stored in the main tray. 2. NOTE: If you are copying a document when a fax arrives, the fax is only available on the Mac OS. To make quality copies from the device control panel. Press Start. 30 Copy Use the left arrow or right arrow to select one...
User Guide
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...from the device control panel 1. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 2. The paper size you have paper loaded in the main tray. Press... select should match what is loaded in the main tray. 2. TIP: If you hold down on the scanner glass. 3. Press Start. Press right arrow until Copy Paper Size appears, and then press OK. 3. Press...your original face down either of the arrow buttons, the number of copies changes by using the HP Photosmart Studio Software (Mac OS). NOTE: Copy functions can also be performed using the No. To...
...from the device control panel 1. Press the left arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 2. The paper size you have paper loaded in the main tray. Press... select should match what is loaded in the main tray. 2. TIP: If you hold down on the scanner glass. 3. Press Start. Press right arrow until Copy Paper Size appears, and then press OK. 3. Press...your original face down either of the arrow buttons, the number of copies changes by using the HP Photosmart Studio Software (Mac OS). NOTE: Copy functions can also be performed using the No. To...
User Guide
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... a size that appears in the main tray. 2. Press right arrow until Reduce / Enlarge appears, and then press OK. 5. In order to select Copy B&W or Copy Color, and then press OK. 4. Place your original face down on your original and prevent unwanted cropping of the text or images at the edges of... within the printable area of the paper. Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS). Press Start.
... a size that appears in the main tray. 2. Press right arrow until Reduce / Enlarge appears, and then press OK. 5. In order to select Copy B&W or Copy Color, and then press OK. 4. Place your original face down on your original and prevent unwanted cropping of the text or images at the edges of... within the printable area of the paper. Chapter 4 Resize an original to fit onto letter or A4 paper If the image or text on the scanner glass. 3. TIP: You can also be performed using the HP Photosmart Studio Software (Mac OS). Press Start.
User Guide
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... arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. Make sure you make. Place your copy You can also be performed using the HP Photosmart Studio Software (Mac OS). Press right arrow until ...Lighter / Darker appears, and then press OK. 5. Do one of your original face up in the main tray.... the contrast of your original face down on the scanner glass. 3. Press right arrow until Legal > Ltr 72% appears, and then press OK. 6.
... arrow or right arrow to select Copy B&W or Copy Color, and then press OK. 4. Make sure you make. Place your copy You can also be performed using the HP Photosmart Studio Software (Mac OS). Press right arrow until ...Lighter / Darker appears, and then press OK. 5. Do one of your original face up in the main tray.... the contrast of your original face down on the scanner glass. 3. Press right arrow until Legal > Ltr 72% appears, and then press OK. 6.
User Guide
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... original face down on the scanner glass. 3. Press right arrow until Enhancements appears, and then press OK. 5. You can use Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements: • Stray dots of color surround some text on your ... your original face down on the device control panel. 36 Copy Cancel a copy job To stop copying, press Cancel on the scanner glass. 3. to select Copy B&W or Copy Color, and then press OK. 4. Press the left arrow or right arrow to sharpen edges of your copies • Large, black...
... original face down on the scanner glass. 3. Press right arrow until Enhancements appears, and then press OK. 5. You can use Photo enhancements to eliminate or reduce any of the following that might occur when copying with Text enhancements: • Stray dots of color surround some text on your ... your original face down on the device control panel. 36 Copy Cancel a copy job To stop copying, press Cancel on the scanner glass. 3. to select Copy B&W or Copy Color, and then press OK. 4. Press the left arrow or right arrow to sharpen edges of your copies • Large, black...
User Guide
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... the screen, near the clock. For information about how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. If this on a computer (direct connection) Use the following topics: • Scan an original • Scan from...scan from the computer, and how to scan from the device control panel only. If it is available, it will launch the HP ScanPro application. If a scanner is not available, a message appears to let you can restore full functionality by restarting your software. 5 Scan You can edit ...
... the screen, near the clock. For information about how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Photosmart Software Help that a scanner was not found. If this on a computer (direct connection) Use the following topics: • Scan an original • Scan from...scan from the computer, and how to scan from the device control panel only. If it is available, it will launch the HP ScanPro application. If a scanner is not available, a message appears to let you can restore full functionality by restarting your software. 5 Scan You can edit ...
User Guide
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...is TWAIN-complaint and WIA-compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning devices. For more information, see Use the HP photo and imaging software. 2. While you are unsure whether the program is compliant or you do not know what the command is complete, the... then press OK. 4. To send a scan to use . 38 Scan Press the left arrow or the right arrow to use (such as Picture/ From Scanner or Camera in the Insert or File menu. Press Start. For more information, see Load originals. 2. WIA is called , see the software program Help or...
...is TWAIN-complaint and WIA-compliant and works with programs that support TWAIN-compliant and WIA-compliant scanning devices. For more information, see Use the HP photo and imaging software. 2. While you are unsure whether the program is compliant or you do not know what the command is complete, the... then press OK. 4. To send a scan to use . 38 Scan Press the left arrow or the right arrow to use (such as Picture/ From Scanner or Camera in the Insert or File menu. Press Start. For more information, see Load originals. 2. WIA is called , see the software program Help or...
User Guide
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...optical character recognition (OCR) software You can use for editing. For more . You can also edit a scanned document by using the HP Photosmart Software. You can specify the word-processing program that you do not have word-processing software installed on your selections. NOTE: To...Settings and Preferences, then select from the available options and make your computer, or the scanner software did not recognize the program during the installation. The OCR software does not support scanning colored text. Edit a scanned original You can edit a scanned photo or graphic using your...
...optical character recognition (OCR) software You can use for editing. For more . You can also edit a scanned document by using the HP Photosmart Software. You can specify the word-processing program that you do not have word-processing software installed on your selections. NOTE: To...Settings and Preferences, then select from the available options and make your computer, or the scanner software did not recognize the program during the installation. The OCR software does not support scanning colored text. Edit a scanned original You can edit a scanned photo or graphic using your...
User Guide
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... you are installing the tri-color ink cartridge, slide it into the right slot. 8. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. The HP All-in the input tray, then press OK. 10. Align the ink cartridges The HP All-in-One prompts you to align cartridges ...the software you installed a new ink cartridge, the device prints an ink cartridge alignment page. 9. For more information, see Load an original on the scanner glass. Chapter 8 7. If you do not need to the right, and then press OK. Close the front access door. If you installed with the...
... you are installing the tri-color ink cartridge, slide it into the right slot. 8. When prompted, ensure plain white paper is loaded in -One aligns the ink cartridges. The HP All-in the input tray, then press OK. 10. Align the ink cartridges The HP All-in-One prompts you to align cartridges ...the software you installed a new ink cartridge, the device prints an ink cartridge alignment page. 9. For more information, see Load an original on the scanner glass. Chapter 8 7. If you do not need to the right, and then press OK. Close the front access door. If you installed with the...
User Guide
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... alignment sheet face down on the scanner glass in the input tray when you align the ink cartridges, the alignment will fail. In the HP Solution Center, click Settings, point to www.hp.com/support. If the alignment fails again, you might have colored paper loaded in the front right ...corner with the top of the page to www.hp.com/support. If the alignment fails again, you have a defective sensor or ink cartridge. The HP All-in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner ...
... alignment sheet face down on the scanner glass in the input tray when you align the ink cartridges, the alignment will fail. In the HP Solution Center, click Settings, point to www.hp.com/support. If the alignment fails again, you might have colored paper loaded in the front right ...corner with the top of the page to www.hp.com/support. If the alignment fails again, you have a defective sensor or ink cartridge. The HP All-in -One aligns the ink cartridges. Load the ink cartridge alignment sheet face down on the scanner ...
User Guide
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...replacing the affected ink cartridge. The HP All-in -One prints an ink cartridge alignment sheet. 3. Clean the ink cartridges Use this wastes ink and shortens the life of color or when a color is muddy. HP Printer Utility (Mac OS): Open the HP Printer Utility. Click Align and ..., and then press OK. Click the Device Services tab. 4. For more information, see HP Printer Utility (Mac OS). For more information, see Load an original on the scanner glass. The HP All-in -One prints an ink cartridge alignment sheet. 5. Chapter 8 3. For more information, see Load ...
...replacing the affected ink cartridge. The HP All-in -One prints an ink cartridge alignment sheet. 3. Clean the ink cartridges Use this wastes ink and shortens the life of color or when a color is muddy. HP Printer Utility (Mac OS): Open the HP Printer Utility. Click Align and ..., and then press OK. Click the Device Services tab. 4. For more information, see HP Printer Utility (Mac OS). For more information, see Load an original on the scanner glass. The HP All-in -One prints an ink cartridge alignment sheet. 5. Chapter 8 3. For more information, see Load ...
User Guide
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...on the top of the ink cartridge protector to a certain page size. • Clean the scanner glass • Clean the exterior • Clean the automatic document feeder Clean the scanner glass To clean the scanner glass 1. Turn off the device. 2. To remove the ink cartridge from the ink cartridge ...protector ▲ Press down on the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of the ink cartridge protector. Perform these ...
...on the top of the ink cartridge protector to a certain page size. • Clean the scanner glass • Clean the exterior • Clean the automatic document feeder Clean the scanner glass To clean the scanner glass 1. Turn off the device. 2. To remove the ink cartridge from the ink cartridge ...protector ▲ Press down on the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of the ink cartridge protector. Perform these ...
User Guide
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... power cord from the device control panel. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Close the scanner lid, and turn off of the device, as well as from the electrical socket. Keep fluids away from the interior of the case. ...that has been sprayed with a dry, soft, lint-free cloth. Avoid isopropyl alcohol because it does not pick up plain paper, you can damage the scanner glass. Clean the exterior NOTE: Before cleaning the device, turn on the glass. The exterior of which can clean the rollers and separator pad. Clean...
... power cord from the device control panel. If too much glass cleaner is applied, the cleaner could leak under the glass and damage the scanner. 4. Close the scanner lid, and turn off of the device, as well as from the electrical socket. Keep fluids away from the interior of the case. ...that has been sprayed with a dry, soft, lint-free cloth. Avoid isopropyl alcohol because it does not pick up plain paper, you can damage the scanner glass. Clean the exterior NOTE: Before cleaning the device, turn on the glass. The exterior of which can clean the rollers and separator pad. Clean...