User Guide
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...Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Visit the HP online support Web site at www.hp.... steps: 1. Call HP support. This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone &#...
...Software and driver updates for the product • Valuable product and troubleshooting information for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Visit the HP online support Web site at www.hp.... steps: 1. Call HP support. This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone &#...
User Guide
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...Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is properly installed, double-click the HP Solution Center icon on the back of the paper • The text edges are jagged 52 Solve a problem... Chapter 8 When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.
...Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is properly installed, double-click the HP Solution Center icon on the back of the paper • The text edges are jagged 52 Solve a problem... Chapter 8 When the software installation is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed.
User Guide
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... scan document settings in the software. Sometimes this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted lines instead of text • Text is incorrect or missing Scanned image is one of the glass. Scan...
... scan document settings in the software. Sometimes this section to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image shows dotted lines instead of text • Text is incorrect or missing Scanned image is one of the glass. Scan...
User Guide
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... recognition (OCR) language Solution 1: Make sure that has graphics or artwork surrounding the text, the scanner might not recognize color text. Text is set appropriately in the software • Solution 2: Make sure that the glass and the back of the document lid. To adjust the brightness 1....panel. 2. Solve a problem Chapter 8 as multiple columns from a newsletter, by putting the text in different frames (boxes) in the software. In the HP Scanning window, click Lighten/Darken in order, with the most likely solution first. If this did not solve the issue, try the next ...
... recognition (OCR) language Solution 1: Make sure that has graphics or artwork surrounding the text, the scanner might not recognize color text. Text is set appropriately in the software • Solution 2: Make sure that the glass and the back of the document lid. To adjust the brightness 1....panel. 2. Solve a problem Chapter 8 as multiple columns from a newsletter, by putting the text in different frames (boxes) in the software. In the HP Scanning window, click Lighten/Darken in order, with the most likely solution first. If this did not solve the issue, try the next ...
User Guide
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...on your computer. Solutions are set to copy • Parts of the original do not appear or are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the product. Make sure the power cord is blank Nothing happens when I try to the correct...Copy troubleshooting 75 Press the On button to the product and plugged into a power outlet. See the documentation that the scan document settings are listed in the software. If the OCR language does not match the language in the original image. If this section to select the OCR ...
...on your computer. Solutions are set to copy • Parts of the original do not appear or are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the product. Make sure the power cord is blank Nothing happens when I try to the correct...Copy troubleshooting 75 Press the On button to the product and plugged into a power outlet. See the documentation that the scan document settings are listed in the software. If the OCR language does not match the language in the original image. If this section to select the OCR ...
User Guide
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...color cartridge has been print cartridge, or print removed. Fast blinking for 10 seconds and then On Current selection On Current selection On Fast blink for 10 seconds and then On Scan...Turn on , the product software is installed, and the computer is missing or not seated correctly. The tape was no indicator longer acceptable. Remove and replace black or tri-color or both print cartridges.... The tri-color print cartridge is connected to the product with the black print 80 Solve a problem If the problem persists, contact HP Support. print quality is no response from one or both ...
...color cartridge has been print cartridge, or print removed. Fast blinking for 10 seconds and then On Current selection On Current selection On Fast blink for 10 seconds and then On Scan...Turn on , the product software is installed, and the computer is missing or not seated correctly. The tape was no indicator longer acceptable. Remove and replace black or tri-color or both print cartridges.... The tri-color print cartridge is connected to the product with the black print 80 Solve a problem If the problem persists, contact HP Support. print quality is no response from one or both ...
User Guide
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.... For more information, see if you have the right folder and file name. Supported file types for the HP All-in-One Refer to the following for the HP All-in-One Cause: The product software did not recognize or support the file format of disk space 82 Solve a problem Cause: There was invalid... following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Photosmart Software enables you to save an image in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF General user messages The following...
.... For more information, see if you have the right folder and file name. Supported file types for the HP All-in-One Refer to the following for the HP All-in-One Cause: The product software did not recognize or support the file format of disk space 82 Solve a problem Cause: There was invalid... following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, TIF, PICT, PSD, PCS, EPS, TGA, SGI, PDF, and PNG • When scanning, the HP Photosmart Software enables you to save an image in the following file formats: BMP, DCX, FPX, GIF, JPG, PCD, PCX, and TIF General user messages The following...
User Guide
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This includes applications that came with the HP All-in the background, such as screen savers and virus checkers. Install the tri-color print cartridge. Errors 83 See the user guide that run in -One. Cause: For scanning, there must be at least 50 MB of disk space ...only the black print cartridge installed, and a borderless print job was initiated. for more space on after you finish your scan. No scan options Solution: Make sure the software is resolved. • Solution 1: Close applications that are not being used • Solution 2: Create more information. For ...
This includes applications that came with the HP All-in the background, such as screen savers and virus checkers. Install the tri-color print cartridge. Errors 83 See the user guide that run in -One. Cause: For scanning, there must be at least 50 MB of disk space ...only the black print cartridge installed, and a borderless print job was initiated. for more space on after you finish your scan. No scan options Solution: Make sure the software is resolved. • Solution 1: Close applications that are not being used • Solution 2: Create more information. For ...
User Guide
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... speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Maximum number of copies varies by model ...software) For more information, see View the print resolution. Chapter 10 Paper size For a complete list of supported media sizes, see the printer software. For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from the HP...
... speeds vary according to the complexity of the document • Panorama-size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Copy specifications • Digital image processing • Maximum number of copies varies by model ...software) For more information, see View the print resolution. Chapter 10 Paper size For a complete list of supported media sizes, see the printer software. For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from the HP...
User Guide
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Index A after the support period 45 B blank copy 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer ... quality 52 problems copy 75 error messages 78 print 67 scan 73 R recycle ink cartridges 103 regulatory notices regulatory model identification number 106 reinstall software 51 S scan blank 73 crop incorrect 73 no scan options error 83 page layout incorrect 73 scan specifications 102 text appears as dotted lines 74 text format ...
Index A after the support period 45 B blank copy 78 scan 73 border 77 C color dull 61 connection problems HP All-in-One will not turn on 46 copy blank 78 missing information 77 paper types, recommended 30 specifications 102 troubleshooting 75 crop fails 83 customer ... quality 52 problems copy 75 error messages 78 print 67 scan 73 R recycle ink cartridges 103 regulatory notices regulatory model identification number 106 reinstall software 51 S scan blank 73 crop incorrect 73 no scan options error 83 page layout incorrect 73 scan specifications 102 text appears as dotted lines 74 text format ...
User Guide
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software installation reinstall 51 uninstall 51 start copy black 4, 5 color 4, 5 support process 43 system requirements 101 T technical information copy specifications 102 environmental specifications 101 print specifications 102 scan specifications 102 system requirements 101 text dotted lines on scan 74 incorrect format on scan 73 incorrect or missing on scan 74 jagged 66 meaningless characters 69 not filled...
software installation reinstall 51 uninstall 51 start copy black 4, 5 color 4, 5 support process 43 system requirements 101 T technical information copy specifications 102 environmental specifications 101 print specifications 102 scan specifications 102 system requirements 101 text dotted lines on scan 74 incorrect format on scan 73 incorrect or missing on scan 74 jagged 66 meaningless characters 69 not filled...
