Troubleshooting Guide
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Troubleshooting Guide - dx2390, dx2400, and dx2450 Microtower Models HP Compaq Business PCs
Troubleshooting Guide - dx2390, dx2400, and dx2450 Microtower Models HP Compaq Business PCs
Troubleshooting Guide
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The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are either trademarks or registered trademarks of Hewlett-Packard Company. This document contains proprietary information that is subject to another ...contained herein is protected by copyright. Microsoft, Windows, and Windows Vista are set forth in the United States and/or other countries. Troubleshooting Guide HP Compaq Business PCs dx2390, dx2400, and dx2450 Microtower Models Second Edition (April 2008) Document Part Number: 464057-002
The only warranties for technical or editorial errors or omissions contained herein. HP shall not be liable for HP products and services are either trademarks or registered trademarks of Hewlett-Packard Company. This document contains proprietary information that is subject to another ...contained herein is protected by copyright. Microsoft, Windows, and Windows Vista are set forth in the United States and/or other countries. Troubleshooting Guide HP Compaq Business PCs dx2390, dx2400, and dx2450 Microtower Models Second Edition (April 2008) Document Part Number: 464057-002
Hardware Reference Guide - dx2400 MT
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... and services are either trademarks or registered trademarks of this document may be construed as constituting an additional warranty. Hardware Reference Guide HP Compaq Business PC dx2400 Microtower Model First Edition (February 2008) Document Part Number: 464025-001 The information contained herein is protected by copyright. The only warranties for technical or editorial ...
... and services are either trademarks or registered trademarks of this document may be construed as constituting an additional warranty. Hardware Reference Guide HP Compaq Business PC dx2400 Microtower Model First Edition (February 2008) Document Part Number: 464025-001 The information contained herein is protected by copyright. The only warranties for technical or editorial ...
Hardware Reference Guide - dx2400 MT
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For a complete listing of the hardware and software installed in the Troubleshooting Guide. Figure 1-1 Microtower Configuration ENWW Standard Configuration Features 1 Instructions for using the utility are provided in the computer, run the diagnostic utility (included on the model. 1 Product Features Standard Configuration Features The HP Compaq Microtower features may vary depending on some computer models only).
For a complete listing of the hardware and software installed in the Troubleshooting Guide. Figure 1-1 Microtower Configuration ENWW Standard Configuration Features 1 Instructions for using the utility are provided in the computer, run the diagnostic utility (included on the model. 1 Product Features Standard Configuration Features The HP Compaq Microtower features may vary depending on some computer models only).
HP Compaq dx2400 Microtower Business PC: Illustrated Parts & Service Map
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... DMS-59 to dual VGA cable * Modem cable - and other countries. diskette drive * 5.25-inch bezel blank * Not shown dx2400 Illustrated Parts & Service Map 464575-001 463317-001 463318-001 464597-001 459913-001 335937-001 DIMM Population Item Description 1 DIMM socket... audio in the U. Socket Color Black Blue Black Blue 484985-001 page 1 Illustrated Parts & Service Map HP Compaq dx2400 Microtower Business PC © 2008 Hewlett-Packard Development Company, L.P. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 484985-001. 1st...
... DMS-59 to dual VGA cable * Modem cable - and other countries. diskette drive * 5.25-inch bezel blank * Not shown dx2400 Illustrated Parts & Service Map 464575-001 463317-001 463318-001 464597-001 459913-001 335937-001 DIMM Population Item Description 1 DIMM socket... audio in the U. Socket Color Black Blue Black Blue 484985-001 page 1 Illustrated Parts & Service Map HP Compaq dx2400 Microtower Business PC © 2008 Hewlett-Packard Development Company, L.P. HP shall not be liable for technical or editorial errors or omissions contained herein. Document Number 484985-001. 1st...
Service Reference Guide: HP Compaq dx2400 Business PC
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Chassis Designation ...18 Microtower (MT) ...18 Electrostatic Discharge Information ...19 Generating Static ...19 Preventing Electrostatic Damage to Equipment 19 Personal Grounding Methods and Equipment 20 Grounding the Work Area... and Connectors ...24 Hard Drives ...24 Lithium Coin Cell Battery 25 6 Removal and Replacement Procedures Microtower (MT) Chassis Serial Number Location ...26 Preparation for Disassembly ...27 External Security Devices ...28 Cable Lock ...28 Padlock ...28 HP Business PC Security Lock 29 Computer Access Panel ...31 Front Bezel ...32 Removing Bezel Blanks ...33 Cable...
Chassis Designation ...18 Microtower (MT) ...18 Electrostatic Discharge Information ...19 Generating Static ...19 Preventing Electrostatic Damage to Equipment 19 Personal Grounding Methods and Equipment 20 Grounding the Work Area... and Connectors ...24 Hard Drives ...24 Lithium Coin Cell Battery 25 6 Removal and Replacement Procedures Microtower (MT) Chassis Serial Number Location ...26 Preparation for Disassembly ...27 External Security Devices ...28 Cable Lock ...28 Padlock ...28 HP Business PC Security Lock 29 Computer Access Panel ...31 Front Bezel ...32 Removing Bezel Blanks ...33 Cable...
Service Reference Guide: HP Compaq dx2400 Business PC
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... for proper service. Adherence to the procedures and precautions described in this chapter is always applied to prevent system board or component damage. Chassis Designation Microtower (MT) 18 Chapter 5 Identifying the Chassis, Routine Care, and Disassembly Preparation You must disconnect the power cord from the power source before opening the computer...
... for proper service. Adherence to the procedures and precautions described in this chapter is always applied to prevent system board or component damage. Chassis Designation Microtower (MT) 18 Chapter 5 Identifying the Chassis, Routine Care, and Disassembly Preparation You must disconnect the power cord from the power source before opening the computer...
Service Reference Guide: HP Compaq dx2400 Business PC
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... replacement procedures, run the Diagnostics utility to the procedures and precautions described in this chapter is essential for assistance. 26 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Keep these numbers available for use when contacting customer service for proper service. Serial Number Location Each computer has a unique serial number and...
... replacement procedures, run the Diagnostics utility to the procedures and precautions described in this chapter is essential for assistance. 26 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Keep these numbers available for use when contacting customer service for proper service. Serial Number Location Each computer has a unique serial number and...
Service Reference Guide: HP Compaq dx2400 Business PC
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External Security Devices The following security devices are used to prevent unauthorized access to the internal components of the computer and/or secure the computer to a fixed object. Cable Lock Padlock 28 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
External Security Devices The following security devices are used to prevent unauthorized access to the internal components of the computer and/or secure the computer to a fixed object. Cable Lock Padlock 28 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Service Reference Guide: HP Compaq dx2400 Business PC
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Use the key provided to engage the lock. Insert the plug end of the security cable into the lock (1) and push the button in (2) to disengage the lock. 30 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis 3. Screw the lock to the chassis using the screw provided. 4.
Use the key provided to engage the lock. Insert the plug end of the security cable into the lock (1) and push the button in (2) to disengage the lock. 30 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis 3. Screw the lock to the chassis using the screw provided. 4.
Service Reference Guide: HP Compaq dx2400 Business PC
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To reinstall the front bezel, reverse the removal procedure. 32 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Remove the computer access panel (Computer Access Panel on page 27). 2. Prepare the computer for disassembly (Preparation for Disassembly on page 31). 3. Press outward on the three latches on the right side of the bezel (1), then rotate the right side of the bezel off the chassis (2) followed by the left side. Front Bezel 1.
To reinstall the front bezel, reverse the removal procedure. 32 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Remove the computer access panel (Computer Access Panel on page 27). 2. Prepare the computer for disassembly (Preparation for Disassembly on page 31). 3. Press outward on the three latches on the right side of the bezel (1), then rotate the right side of the bezel off the chassis (2) followed by the left side. Front Bezel 1.
Service Reference Guide: HP Compaq dx2400 Business PC
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... break the internal wires. ● Never bend a SATA data cable tighter than a 30 mm (1.18 in a failed power supply. 34 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis When removing the power supply power cables from the P1 or P3 connectors on the top of the retaining latch attached to a sharp...
... break the internal wires. ● Never bend a SATA data cable tighter than a 30 mm (1.18 in a failed power supply. 34 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis When removing the power supply power cables from the P1 or P3 connectors on the top of the retaining latch attached to a sharp...
Service Reference Guide: HP Compaq dx2400 Business PC
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... double-sided DIMMs ● DIMMs constructed with two sockets per channel. Sockets XMM1 and XMM2 operate in memory channel B. 36 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis For proper system operation, the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are populated...
... double-sided DIMMs ● DIMMs constructed with two sockets per channel. Sockets XMM1 and XMM2 operate in memory channel B. 36 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis For proper system operation, the DDR2-SDRAM DIMMs must be populated with up to four industry-standard DIMMs. These memory sockets are populated...
Service Reference Guide: HP Compaq dx2400 Business PC
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.... NOTE: The computer automatically recognizes the additional memory when turned on. To reassemble the computer, reverse the removal procedure. 38 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis NOTE: A memory module can damage the electronic components of the memory module socket (1), and insert the memory module into the socket and sit...
.... NOTE: The computer automatically recognizes the additional memory when turned on. To reassemble the computer, reverse the removal procedure. 38 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis NOTE: A memory module can damage the electronic components of the memory module socket (1), and insert the memory module into the socket and sit...
Service Reference Guide: HP Compaq dx2400 Business PC
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... the rear of the computer, a slot cover lock secures the expansion card brackets in a vacant socket, you are installing. 40 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis If you must use a flatblade screwdriver to pry out the metal shield on the rear panel that may be attached to remove it...
... the rear of the computer, a slot cover lock secures the expansion card brackets in a vacant socket, you are installing. 40 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis If you must use a flatblade screwdriver to pry out the metal shield on the rear panel that may be attached to remove it...
Service Reference Guide: HP Compaq dx2400 Business PC
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... the small slot on the system board. NOTE: When installing an expansion card, press firmly on using Computer Setup. 42 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Replace the slot cover lock and secure it in place with the screw that the whole connector seats properly in the expansion card...
... the small slot on the system board. NOTE: When installing an expansion card, press firmly on using Computer Setup. 42 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Replace the slot cover lock and secure it in place with the screw that the whole connector seats properly in the expansion card...
Service Reference Guide: HP Compaq dx2400 Business PC
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... is on or in a bubble-pack mailer or other protective packaging and label the package "Fragile: Handle With Care." 44 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Avoid exposing a hard drive to liquids, temperature extremes, or products that you are discharged of work and damage to the computer or drive...
... is on or in a bubble-pack mailer or other protective packaging and label the package "Fragile: Handle With Care." 44 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Avoid exposing a hard drive to liquids, temperature extremes, or products that you are discharged of work and damage to the computer or drive...
Service Reference Guide: HP Compaq dx2400 Business PC
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Refer to Computer Setup (F10) Utility on page 3 for optional hard drive To verify the type and size of the storage devices installed in the computer, run Computer Setup. Drive Positions 1 Two 5.25-inch external drive bays for optional drives (optical drives shown) 2 One 3.5-inch external drive bay for optional drive (media card reader shown) 3 Primary 3.5-inch internal hard drive bay 4 Secondary 3.5-inch internal hard drive bay for more information. 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Refer to Computer Setup (F10) Utility on page 3 for optional hard drive To verify the type and size of the storage devices installed in the computer, run Computer Setup. Drive Positions 1 Two 5.25-inch external drive bays for optional drives (optical drives shown) 2 One 3.5-inch external drive bay for optional drive (media card reader shown) 3 Primary 3.5-inch internal hard drive bay 4 Secondary 3.5-inch internal hard drive bay for more information. 46 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis
Service Reference Guide: HP Compaq dx2400 Business PC
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... configuration includes only one optical drive, connect the SATA data cable to the orange system board connector labeled SATA3. 48 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: 1. Prepare the computer for disassembly...
... configuration includes only one optical drive, connect the SATA data cable to the orange system board connector labeled SATA3. 48 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: 1. Prepare the computer for disassembly...
Service Reference Guide: HP Compaq dx2400 Business PC
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4. If you are removing a media card reader, disconnect the USB cable from the back of the drive. Disconnect the drive cables, as indicated in the following illustrations: a. If you are removing a diskette drive, disconnect the data cable (1) and power cable (2) from the system board. 50 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis b.
4. If you are removing a media card reader, disconnect the USB cable from the back of the drive. Disconnect the drive cables, as indicated in the following illustrations: a. If you are removing a diskette drive, disconnect the data cable (1) and power cable (2) from the system board. 50 Chapter 6 Removal and Replacement Procedures Microtower (MT) Chassis b.