Quick Setup and Getting Started Guide
Page 7
... Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before...
... Customizing the Software 1 Installing the Operating System 1 Downloading Microsoft Windows Updates 1 Installing or Upgrading Device Drivers 2 Customizing the Monitor Display 2 Protecting the Software 2 HP Backup and Recovery Manager 2 HP Insight Diagnostics 3 Accessing HP Insight Diagnostics 3 Downloading the Latest Version of HP Insight Diagnostics ......... 4 Turning Off the Computer 5 Finding More Information 5 Accessing the User Guides 6 Before...
Quick Setup and Getting Started Guide
Page 10
...updates have open before rebooting. Then select Yes to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is preinstalled on the Windows Desktop, then click Personalize in Windows Vista or Properties in the ...the online documentation provided with the graphics controller utility or the documentation that you must also install the drivers for the operating system from http://www.hp.com/support. Protecting the Software To protect the software from loss or damage, keep a backup copy ...
...updates have open before rebooting. Then select Yes to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is preinstalled on the Windows Desktop, then click Personalize in Windows Vista or Properties in the ...the online documentation provided with the graphics controller utility or the documentation that you must also install the drivers for the operating system from http://www.hp.com/support. Protecting the Software To protect the software from loss or damage, keep a backup copy ...
Quick Setup and Getting Started Guide
Page 12
... instructions in the Computer Setup (F10) utility so that you accept the assigned default keyboard for the CD with the compaq\hpdiags directory. 5. Select Create a set of HP Insight Diagnostics 1. Click the Software & Driver Downloads link. 3. Select your OS. 6. Click the Diagnostic link. 7. In the End User License Agreement page, click Agree if...
... instructions in the Computer Setup (F10) utility so that you accept the assigned default keyboard for the CD with the compaq\hpdiags directory. 5. Select Create a set of HP Insight Diagnostics 1. Click the Software & Driver Downloads link. 3. Select your OS. 6. Click the Diagnostic link. 7. In the End User License Agreement page, click Agree if...
Quick Setup and Getting Started Guide
Page 15
... before running the restore process. If you created or restore the system to back up all of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. If it will erase all data files before calling. ● Spend time troubleshooting ...with self-solve diagnostics. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for Technical Support 7 Be sure to Helpful Hints on page 8 in front of peers and HP experts. NOTE: For sales information and warranty upgrades (HP Care Pack), call your computer when...
... before running the restore process. If you created or restore the system to back up all of the drivers loaded. Access HP Instant Support Professional Edition at http://www.hp.com/go /ispe. If it will erase all data files before calling. ● Spend time troubleshooting ...with self-solve diagnostics. Access the Business Support Center (BSC) at : http://www.hp.com/go /bizsupport for Technical Support 7 Be sure to Helpful Hints on page 8 in front of peers and HP experts. NOTE: For sales information and warranty upgrades (HP Care Pack), call your computer when...
Quick Setup and Getting Started Guide
Page 16
... the problem. During boot, the other monitor connectors are disabled and if the monitor is on. ● Check to see that all the needed device drivers have installed an operating system other option. Refer to start on power loss is on. ● Check the Power LED on the front of the... computer to restart the computer. For example, if you are using a printer, you need a driver for your computer after installing a non-plug and play expansion board or other than the factory-installed operating system, check to be plugged into the...
... the problem. During boot, the other monitor connectors are disabled and if the monitor is on. ● Check to see that all the needed device drivers have installed an operating system other option. Refer to start on power loss is on. ● Check the Power LED on the front of the... computer to restart the computer. For example, if you are using a printer, you need a driver for your computer after installing a non-plug and play expansion board or other than the factory-installed operating system, check to be plugged into the...
Troubleshooting Guide
Page 11
...the same appearance as the information displayed on the hard drive. Click the Software & Driver Downloads link. 3. NOTE: The download includes instructions on making backup copies of the screen.... 3. See the operating system or backup utility documentation for example, dx2400) in the bottom right corner of data files. USB 1.0 Drive Keys are not supported. ...key. 4. ENWW Protecting the Software 5 Enter a file name in the bottom left corner of HP Insight Diagnostics 1. Go to create the bootable CD. Select a language and click Download. Select Save...
...the same appearance as the information displayed on the hard drive. Click the Software & Driver Downloads link. 3. NOTE: The download includes instructions on making backup copies of the screen.... 3. See the operating system or backup utility documentation for example, dx2400) in the bottom right corner of data files. USB 1.0 Drive Keys are not supported. ...key. 4. ENWW Protecting the Software 5 Enter a file name in the bottom left corner of HP Insight Diagnostics 1. Go to create the bootable CD. Select a language and click Download. Select Save...
Troubleshooting Guide
Page 13
...is available. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for more general suggestions. There may result in discomfort or serious injury. Refer to establish a safe and comfortable work environment. ...and Comfort 7 Before You Call for a series of beeps from the computer. Misuse of the drivers loaded. Refer to the Safety & Comfort Guide available on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 to the Computer Setup (F10) ...
...is available. When booting the operating system, use "Last Known Configuration." ● Refer to the comprehensive online technical support at http://www.hp.com/ergo for more general suggestions. There may result in discomfort or serious injury. Refer to establish a safe and comfortable work environment. ...and Comfort 7 Before You Call for a series of beeps from the computer. Misuse of the drivers loaded. Refer to the Safety & Comfort Guide available on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on page 14 to the Computer Setup (F10) ...
Troubleshooting Guide
Page 14
... the computer by pressing and holding the power button for technical assistance, be operating correctly. ● Check all the needed device drivers have been installed. Access the Business Support Center (BSC) at least four seconds then press the power button again to the appropriate voltage for more than four seconds,...set to restart the computer. For example, if you are plugged into a working electrical outlet. ● Check to call for at http://www.hp.com/go /ispe. If it on power loss is on the keyboard or pressing the power button. To assist you in again. If the ...
... the computer by pressing and holding the power button for technical assistance, be operating correctly. ● Check all the needed device drivers have been installed. Access the Business Support Center (BSC) at least four seconds then press the power button again to the appropriate voltage for more than four seconds,...set to restart the computer. For example, if you are plugged into a working electrical outlet. ● Check to call for at http://www.hp.com/go /ispe. If it on power loss is on the keyboard or pressing the power button. To assist you in again. If the ...
Hardware Reference Guide - dx2400 MT
Page 40
Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Remove all removable media, such as the system is always present on the system board as long as ...diskettes or compact discs, from the computer. 3. Remove the two screws that secure the hard disk drive cage to restore the operating system, software drivers, and any external devices. 4. Remove/disengage any external devices. You must disconnect the power cord to avoid damage to the new hard drive. If you...
Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Remove all removable media, such as the system is always present on the system board as long as ...diskettes or compact discs, from the computer. 3. Remove the two screws that secure the hard disk drive cage to restore the operating system, software drivers, and any external devices. 4. Remove/disengage any external devices. You must disconnect the power cord to avoid damage to the new hard drive. If you...
Hardware Reference Guide - dx2400 MT
Page 45
... power cord and any hard drive performance problems. If you are adding a second hard drive, connect the data cable to restore the operating system, software drivers, and any security devices that were disengaged when the access panel was removed. If installing a new drive, connect the opposite end of the data cable...
... power cord and any hard drive performance problems. If you are adding a second hard drive, connect the data cable to restore the operating system, software drivers, and any security devices that were disengaged when the access panel was removed. If installing a new drive, connect the opposite end of the data cable...
HP Compaq dx2400 Microtower Business PC: Illustrated Parts & Service Map
Page 2
... video card with DMS-59 and TV (S-Video) outputs, LP 445743-001 DVI, SDVO graphics card, FH 398333-001 HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH 441448-001 Intel Pro 1000 PT Gigabit PCIe NIC,...Connection 12 Mouse 21 Intel ICH9 Family USB Universal Host Controller 13 Numeric Data Processor 22 Microsoft UAA Bus Driver for High Definition Audio 16 Intel G33/G31 Express Chipset Fam- 23 Intel ICH9 Family USB Universal ily Host...Diskette drive F_USB2 Media card reader F_AUDIO Front audio ATX_CPU CPU power dx2400 Illustrated Parts & Service Map 484985-001 page 2
... video card with DMS-59 and TV (S-Video) outputs, LP 445743-001 DVI, SDVO graphics card, FH 398333-001 HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH 441448-001 Intel Pro 1000 PT Gigabit PCIe NIC,...Connection 12 Mouse 21 Intel ICH9 Family USB Universal Host Controller 13 Numeric Data Processor 22 Microsoft UAA Bus Driver for High Definition Audio 16 Intel G33/G31 Express Chipset Fam- 23 Intel ICH9 Family USB Universal ily Host...Diskette drive F_USB2 Media card reader F_AUDIO Front audio ATX_CPU CPU power dx2400 Illustrated Parts & Service Map 484985-001 page 2
HP Compaq dx2400 Microtower Business PC: Illustrated Parts & Service Map
Page 3
...using the Jumper 1. Turn on the system. 2. Press Enter to proper version. 2. HP Insight Diagnostics The HP Insight Diagnostics utility allows you have been installed correctly and that shipped with integrated graphics, ...BIOS setup to pins 4-6 (Clear CMOS) Keep the cap on pins 4-6 for example, dx2400) in the power cord and turn on the computer. 5. After changing or clearing the BIOS... pins 1-3. 3. Go to create a bootable CD. Click the Software & Download driver link. 3. Enter the product number (for about the computer. Select the specific product. 5. Select the...
...using the Jumper 1. Turn on the system. 2. Press Enter to proper version. 2. HP Insight Diagnostics The HP Insight Diagnostics utility allows you have been installed correctly and that shipped with integrated graphics, ...BIOS setup to pins 4-6 (Clear CMOS) Keep the cap on pins 4-6 for example, dx2400) in the power cord and turn on the computer. 5. After changing or clearing the BIOS... pins 1-3. 3. Go to create a bootable CD. Click the Software & Download driver link. 3. Enter the product number (for about the computer. Select the specific product. 5. Select the...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 3
Table of contents 1 Installing and Customizing the Software Installing the Operating System ...1 Installing or Upgrading Device Drivers 1 HP Backup and Recovery Manager ...2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ...3 Using Computer Setup (F10) ...Setup-Advanced 5 Computer Setup-Power ...6 Computer Setup-Boot ...7 Computer Setup-Exit ...7 Recovering the Configuration Settings 8 3 Computer Diagnostic Features HP Insight Diagnostics ...9 Accessing HP Insight Diagnostics 9 Survey Tab ...10 Test Tab ...11 Status Tab ...11 Log Tab ...12 Help Tab ...12 Saving and Printing ...
Table of contents 1 Installing and Customizing the Software Installing the Operating System ...1 Installing or Upgrading Device Drivers 1 HP Backup and Recovery Manager ...2 2 Computer Setup (F10) Utility Computer Setup (F10) Utilities ...3 Using Computer Setup (F10) ...Setup-Advanced 5 Computer Setup-Power ...6 Computer Setup-Boot ...7 Computer Setup-Exit ...7 Recovering the Configuration Settings 8 3 Computer Diagnostic Features HP Insight Diagnostics ...9 Accessing HP Insight Diagnostics 9 Survey Tab ...10 Test Tab ...11 Status Tab ...11 Log Tab ...12 Help Tab ...12 Saving and Printing ...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 7
...turn on the computer, the operating system is installed automatically. Installing the Operating System The first time you must also install the drivers for the operating system from installing properly. NOTE: If the computer shipped with a Microsoft operating system, some portions of the... off the computer during the installation process may cause errors and prevent the operating system from http://www.hp.com/support. Installing or Upgrading Device Drivers When installing optional hardware devices after you will see a brief movie followed by an online registration form....
...turn on the computer, the operating system is installed automatically. Installing the Operating System The first time you must also install the drivers for the operating system from installing properly. NOTE: If the computer shipped with a Microsoft operating system, some portions of the... off the computer during the installation process may cause errors and prevent the operating system from http://www.hp.com/support. Installing or Upgrading Device Drivers When installing optional hardware devices after you will see a brief movie followed by an online registration form....
Service Reference Guide: HP Compaq dx2400 Business PC
Page 19
... Version of data files. Go to USB key. 4. Click the Software & Driver Downloads link. 3. Select your specific computer model. 5. Protecting the Software 13 Select Save to the floppy or Save to http://www.hp.com. 2. Select a language and click Download. Protecting the Software To protect ...backup utility documentation for example, dx2400) in the text box and press the Enter key. 4. You can save the information displayed in the bottom right corner of all system software, applications, and related files stored on making backup copies of HP Insight Diagnostics 1. The system...
... Version of data files. Go to USB key. 4. Click the Software & Driver Downloads link. 3. Select your specific computer model. 5. Protecting the Software 13 Select Save to the floppy or Save to http://www.hp.com. 2. Select a language and click Download. Protecting the Software To protect ...backup utility documentation for example, dx2400) in the text box and press the Enter key. 4. You can save the information displayed in the bottom right corner of all system software, applications, and related files stored on making backup copies of HP Insight Diagnostics 1. The system...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 59
...disassembly (Preparation for Disassembly on page 31). 3. Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Drives 53 If you do not have created a Recovery Disc Set to restore the operating system, software... drivers, and any software applications that were preinstalled on the side of the hard disk drive cage (1), then slide the hard disk drive cage away from...
...disassembly (Preparation for Disassembly on page 31). 3. Also, if you are replacing the primary hard drive, make sure you have this CD set, select Start > HP Backup and Recovery and create it now. 1. Drives 53 If you do not have created a Recovery Disc Set to restore the operating system, software... drivers, and any software applications that were preinstalled on the side of the hard disk drive cage (1), then slide the hard disk drive cage away from...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 64
... white system board connector (F_USB1). 5. NOTE: If you are replacing the primary hard drive, use the Recovery Disc Set to restore the operating system, software drivers, and any software applications that secures the panel to the chassis. 7. Remove the front bezel (Front Bezel on the computer.
... white system board connector (F_USB1). 5. NOTE: If you are replacing the primary hard drive, use the Recovery Disc Set to restore the operating system, software drivers, and any software applications that secures the panel to the chassis. 7. Remove the front bezel (Front Bezel on the computer.
Service Reference Guide: HP Compaq dx2400 Business PC
Page 89
.... Refer to the equipment before re-energizing the equipment. Replace and secure the enclosure before removing the enclosure. WARNING! Misuse of the drivers loaded. Safety and Comfort 83 The beeps are having problems with a monitor that will boot without all of the computer or failure to... try the appropriate solutions below to try to isolate the exact problem before calling for more information on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on page 3 for Technical Support If you recently installed new software, uninstall the software ...
.... Refer to the equipment before re-energizing the equipment. Replace and secure the enclosure before removing the enclosure. WARNING! Misuse of the drivers loaded. Safety and Comfort 83 The beeps are having problems with a monitor that will boot without all of the computer or failure to... try the appropriate solutions below to try to isolate the exact problem before calling for more information on the Web site at http://www.hp.com/support. ● Refer to Helpful Hints on page 3 for Technical Support If you recently installed new software, uninstall the software ...
Service Reference Guide: HP Compaq dx2400 Business PC
Page 90
...need a driver for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at least four seconds then press the power button again to restart the computer. Access the Business Support Center (BSC) at http://www.hp.com/go...for technical assistance, be operating correctly. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have been installed. Helpful Hints If you encounter problems with self-solve diagnostics. For example, if you are plugged into a working electrical...
...need a driver for loose connections or incorrect connections. ● Wake the computer by pressing and holding the power button for at least four seconds then press the power button again to restart the computer. Access the Business Support Center (BSC) at http://www.hp.com/go...for technical assistance, be operating correctly. ● Check all cable connections for that model printer. ● Remove all the needed device drivers have been installed. Helpful Hints If you encounter problems with self-solve diagnostics. For example, if you are plugged into a working electrical...