HP Deskjet 9800 - Getting Started Guide
Page 14
...; On: Print cartridge is correctly installed and locked into place. You can be on or blinking in combination with the Power light and Resume light behaviors listed in the following locations: • Onscreen user's guide located on Check for diagnosing printing problems. The following conditions:... is low on ink or out of ink. Select Printing Preferences. The print cartridge lights can find a complete list of printer light descriptions in this light. Printer lights reference The printer lights indicate printer status and are useful for one of the following table shows printer...
...; On: Print cartridge is correctly installed and locked into place. You can be on or blinking in combination with the Power light and Resume light behaviors listed in the following locations: • Onscreen user's guide located on Check for diagnosing printing problems. The following conditions:... is low on ink or out of ink. Select Printing Preferences. The print cartridge lights can find a complete list of printer light descriptions in this light. Printer lights reference The printer lights indicate printer status and are useful for one of the following table shows printer...
HP Deskjet 9800 - Getting Started Guide
Page 15
...the network hub is turned on. • All applications, including virus protection programs and personal firewalls, are removed from http://www.hp.com/support/dj9800. Problems installing software Check the computer system • Make sure the computer meets the system requirements (see the onscreen... CD. Press down firmly on the Starter CD). Problems connecting to install the printer software, verify the following : • Power light is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as the computers...
...the network hub is turned on. • All applications, including virus protection programs and personal firewalls, are removed from http://www.hp.com/support/dj9800. Problems installing software Check the computer system • Make sure the computer meets the system requirements (see the onscreen... CD. Press down firmly on the Starter CD). Problems connecting to install the printer software, verify the following : • Power light is not recommended that you assign the printer with a static IP address, you might resolve some installation problems (such as the computers...
HP Deskjet 9800 - User Guide
Page 5
... resources for the product 4 2 Getting started Understanding the printer parts and functions 6 Front view (trays, cover, and print cartridge cradle 6 Front view (input tray) ...7 Printer lights ...7 Back view ...8 Optional automatic two-sided printing accessory (duplex unit 9 Configuring the printer (Windows) ...10 Direct connection ...10 Installing printer software and sharing the printer...
... resources for the product 4 2 Getting started Understanding the printer parts and functions 6 Front view (trays, cover, and print cartridge cradle 6 Front view (input tray) ...7 Printer lights ...7 Back view ...8 Optional automatic two-sided printing accessory (duplex unit 9 Configuring the printer (Windows) ...10 Direct connection ...10 Installing printer software and sharing the printer...
HP Deskjet 9800 - User Guide
Page 7
......8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 ...Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92 Printer shuts down unexpectedly 92 Check power and power connections 92 Check printer vents 92 All printer lights...
......8. 1 Information tab ...82 HP Instant Support ...82 Security and privacy ...83 To gain access to HP Instant Support 83 myPrintMileage ...84 Printer Services tab ...85 Using the HP Inkjet Toolbox (Macintosh 86 Viewing the HP Inkjet Toolbox panels 86 6 ...Troubleshooting Troubleshooting tips and resources ...88 General troubleshooting tips ...89 Printing a demo page ...90 Printing a diagnostics page ...91 Resolving printing problems ...92 Printer shuts down unexpectedly 92 Check power and power connections 92 Check printer vents 92 All printer lights...
HP Deskjet 9800 - User Guide
Page 9
... Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies through the Toolbox 122 Accessories ...123 Automatic two-sided printing accessory 123 Parallel cable ...123 USB...
... Resolving borderless printing problems 111 Resolving banner printing problems 112 Resolving automatic two-sided printing problems 113 Resolving network printing problems 114 7 Printer lights reference Understanding the printer lights ...116 8 HP supplies and accessories Ordering printing supplies through the Toolbox 122 Accessories ...123 Automatic two-sided printing accessory 123 Parallel cable ...123 USB...
HP Deskjet 9800 - User Guide
Page 13
...Lists part numbers of Conformity. ■ Regulatory information - Lists information such as borderless or photo printing problems. ■ Printer lights reference - Also contains a Declaration of the accessories, media, and print cartridges that can be purchased and used with the printer....an FCC statement and other regulatory information, such as ink level information, print cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of Conformity - Lists support services to an external print ...
...Lists part numbers of Conformity. ■ Regulatory information - Lists information such as borderless or photo printing problems. ■ Printer lights reference - Also contains a Declaration of the accessories, media, and print cartridges that can be purchased and used with the printer....an FCC statement and other regulatory information, such as ink level information, print cartridge maintenance, and links to troubleshooting instructions), HP Instant Support, and the myPrintMileage website (which enhances the print quality of Conformity - Lists support services to an external print ...
HP Deskjet 9800 - User Guide
Page 17
Front view (input tray) 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer. For more information, see Printer lights reference. 1 Right print cartridge light (black, photo, or gray print cartridge) 2 Left print cartridge light (tri-color print cartridge) 3 CANCEL button Understanding the printer parts and functions 7
Front view (input tray) 1 Input tray lock 2 Small media guide 3 Paper width guide 4 Small media ejector Printer lights The printer lights provide visual cues about the status of the printer. For more information, see Printer lights reference. 1 Right print cartridge light (black, photo, or gray print cartridge) 2 Left print cartridge light (tri-color print cartridge) 3 CANCEL button Understanding the printer parts and functions 7
HP Deskjet 9800 - User Guide
Page 18
4 RESUME button and light 5 POWER button and light Back view 8 1 Universal serial bus (USB) port 2 Parallel port 3 Rear access panel 4 Rear manual feed slot 5 Rear manual feed paper guide 6 Rear access panel release buttons 7 Power input 8 Optional automatic two-sided printing accessory (duplex unit) 8 2 Getting started
4 RESUME button and light 5 POWER button and light Back view 8 1 Universal serial bus (USB) port 2 Parallel port 3 Rear access panel 4 Rear manual feed slot 5 Rear manual feed paper guide 6 Rear access panel release buttons 7 Power input 8 Optional automatic two-sided printing accessory (duplex unit) 8 2 Getting started
HP Deskjet 9800 - User Guide
Page 42
...'s paper path. ■ Paper that is damaged, curled, or wrinkled. For ordering information and part numbers, see HP supplies and accessories. It is best to test a variety of media types (such as plain paper, photo paper, envelopes...conforms with most office paper types, and provides the best results on paper that works well. NOTE Use HP media for the printed page to dry before printing the following page; Selecting print media Your printer is designed... paper, or other special paper, the printing pauses and the RESUME light blinks after each page to dry before printing the next page.
...'s paper path. ■ Paper that is damaged, curled, or wrinkled. For ordering information and part numbers, see HP supplies and accessories. It is best to test a variety of media types (such as plain paper, photo paper, envelopes...conforms with most office paper types, and provides the best results on paper that works well. NOTE Use HP media for the printed page to dry before printing the following page; Selecting print media Your printer is designed... paper, or other special paper, the printing pauses and the RESUME light blinks after each page to dry before printing the next page.
HP Deskjet 9800 - User Guide
Page 99
... firmly connected to ensure proper contact. Close programs that you are properly installed in the Ready state. General troubleshooting tips Ensure the following: ■ Power light is on the computer screen. ■ Power cord and other cables are performing a task. If...
... firmly connected to ensure proper contact. Close programs that you are properly installed in the Ready state. General troubleshooting tips Ensure the following: ■ Power light is on the computer screen. ■ Power cord and other cables are performing a task. If...
HP Deskjet 9800 - User Guide
Page 102
...is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. Printer is in a cool, dry location. All printer lights are installed or replaced, the printer automatically prints an alignment page to a network, check the following: ■ Make sure you ... printer. Check the print cartridge initialization When print cartridges are blinking A non-recoverable error has occurred. If the problem persists, contact HP. Until this process is on and working properly. 92 6 Troubleshooting Check cable connections Make sure both ends of the cable (USB,...
...is not responding (nothing prints) Check printer setup See Troubleshooting tips and resources. Printer is in a cool, dry location. All printer lights are installed or replaced, the printer automatically prints an alignment page to a network, check the following: ■ Make sure you ... printer. Check the print cartridge initialization When print cartridges are blinking A non-recoverable error has occurred. If the problem persists, contact HP. Until this process is on and working properly. 92 6 Troubleshooting Check cable connections Make sure both ends of the cable (USB,...
HP Deskjet 9800 - User Guide
Page 110
... application, try to appear on the printer without connecting the cable, and delete any remaining jobs from the source of your printout. When the Power light is less than 3 meters (9.8 feet) long to the ready state. Check the type of media loaded in the printer ■ Make sure the tray supports...
... application, try to appear on the printer without connecting the cable, and delete any remaining jobs from the source of your printout. When the Power light is less than 3 meters (9.8 feet) long to the ready state. Check the type of media loaded in the printer ■ Make sure the tray supports...
HP Deskjet 9800 - User Guide
Page 116
... IP address listed in the dialog box to match the address on the diagnostics page. 6 Click OK twice to a wired network ■ If the Link light on the network connector does not turn on, make sure it is not recommended that you assign the printer with a static IP address, you are...
... IP address listed in the dialog box to match the address on the diagnostics page. 6 Click OK twice to a wired network ■ If the Link light on the network connector does not turn on, make sure it is not recommended that you assign the printer with a static IP address, you are...
HP Deskjet 9800 - User Guide
Page 121
... edges of the paper. ■ Printing with a single print cartridge To do borderless printing with a single print cartridge. Streaks appear in a light portion of a printout If streaks appear in a light portion approximately 63.6 mm (2.5 inches) from one of the long edges of the paper loaded in the driver matches the size of...
... edges of the paper. ■ Printing with a single print cartridge To do borderless printing with a single print cartridge. Streaks appear in a light portion of a printout If streaks appear in a light portion approximately 63.6 mm (2.5 inches) from one of the long edges of the paper loaded in the driver matches the size of...
HP Deskjet 9800 - User Guide
Page 125
... indicate, and what action to take if necessary. 1 Right print cartridge light (black, photo, or gray print cartridge) 2 Left print cartridge light (tri-color print cartridge) 3 CANCEL button 4 RESUME button and light 5 POWER button and light NOTE You can also find printer light descriptions in the following locations: Printer driver: Right-click the printer icon...
... indicate, and what action to take if necessary. 1 Right print cartridge light (black, photo, or gray print cartridge) 2 Left print cartridge light (tri-color print cartridge) 3 CANCEL button 4 RESUME button and light 5 POWER button and light NOTE You can also find printer light descriptions in the following locations: Printer driver: Right-click the printer icon...
HP Deskjet 9800 - User Guide
Page 126
... or replacing the print cartridges. Power light blinks. Power light blinks twice, stays off, then repeats the pattern. Replace the print cartridge soon. Printer lights cycle. Understanding the printer lights Printer light indication Left and right print cartridge lights. See Installing or replacing the print ...action required. If printing with the Power light and Resume light behaviors listed in combination with a single print cartridge, ignore this table. ■ On: Print cartridge is turned on . the right print cartridge light indicates black or photo print cartridge status....
... or replacing the print cartridges. Power light blinks. Power light blinks twice, stays off, then repeats the pattern. Replace the print cartridge soon. Printer lights cycle. Understanding the printer lights Printer light indication Left and right print cartridge lights. See Installing or replacing the print ...action required. If printing with the Power light and Resume light behaviors listed in combination with a single print cartridge, ignore this table. ■ On: Print cartridge is turned on . the right print cartridge light indicates black or photo print cartridge status....
HP Deskjet 9800 - User Guide
Page 127
... jammed paper. Wait for the printer to print again. Hardware error. ■ Make sure there is waiting for one of paper. Understanding the printer lights 117 You can change the dry time in the printer. To eject the media/banner, press the RESUME button. ■ I/O stall. See Clearing jams...cord. Close the top cover and plug in the printer. If this does not work , turn off . Turn off the printer, turn off , Resume light blinks. See Clearing jams. After clearing the jam, press the RESUME button to continue the print job. ■ There is a paper jam, clear the...
... jammed paper. Wait for the printer to print again. Hardware error. ■ Make sure there is waiting for one of paper. Understanding the printer lights 117 You can change the dry time in the printer. To eject the media/banner, press the RESUME button. ■ I/O stall. See Clearing jams...cord. Close the top cover and plug in the printer. If this does not work , turn off . Turn off the printer, turn off , Resume light blinks. See Clearing jams. After clearing the jam, press the RESUME button to continue the print job. ■ There is a paper jam, clear the...
HP Deskjet 9800 - User Guide
Page 128
...color) and right (black or photo) print cartridges are both low on . See Printing with a single print cartridge. Right print cartridge light on, Power light on . See Installing or replacing the print cartridges. ■ You can still print with a single print cartridge. Tri-color print ...is damaged or missing. ■ Reinstall the print cartridge. Explanation and recommended action Check for one print cartridge. Left print cartridge light blinks, Power light on . See Printing with one of the following conditions: ■ Make sure the top cover is closed. ■ Make sure...
...color) and right (black or photo) print cartridges are both low on . See Printing with a single print cartridge. Right print cartridge light on, Power light on . See Installing or replacing the print cartridges. ■ You can still print with a single print cartridge. Tri-color print ...is damaged or missing. ■ Reinstall the print cartridge. Explanation and recommended action Check for one print cartridge. Left print cartridge light blinks, Power light on . See Printing with one of the following conditions: ■ Make sure the top cover is closed. ■ Make sure...
HP Deskjet 9800 - User Guide
Page 129
.... ■ Reinstall the print cartridge. See Installing or replacing the print cartridges. Left and right print cartridge lights blink, Power light on . Understanding the printer lights 119 See Printing with one print cartridge. Printer light indication Explanation and recommended action Right print cartridge light blinks, Power light on . If the error persists, replace the print cartridge.
.... ■ Reinstall the print cartridge. See Installing or replacing the print cartridges. Left and right print cartridge lights blink, Power light on . Understanding the printer lights 119 See Printing with one print cartridge. Printer light indication Explanation and recommended action Right print cartridge light blinks, Power light on . If the error persists, replace the print cartridge.