Hardware Reference Guide - dc5850 Microtower Models
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...green) 8 PS/2 Keyboard Connector (purple) 9 PS/2 Mouse Connector (green) 4 Serial Connector 5 VGA Monitor Connector (blue) 6 RJ-45 Network Connector 10 Digital Video Interface (DVI-D) Monitor connector (white) 11 Universal Serial Bus (USB) NOTE: Arrangement and number of connectors may need to be changed in Computer Setup to...Guide. 4 Chapter 1 Product Features ENWW Some settings may vary by model. The Line-in audio connector can be enabled if a graphics card based on the card and the system board may be used at the same time. If a PCI or PCI Express x1 graphics...
...green) 8 PS/2 Keyboard Connector (purple) 9 PS/2 Mouse Connector (green) 4 Serial Connector 5 VGA Monitor Connector (blue) 6 RJ-45 Network Connector 10 Digital Video Interface (DVI-D) Monitor connector (white) 11 Universal Serial Bus (USB) NOTE: Arrangement and number of connectors may need to be changed in Computer Setup to...Guide. 4 Chapter 1 Product Features ENWW Some settings may vary by model. The Line-in audio connector can be enabled if a graphics card based on the card and the system board may be used at the same time. If a PCI or PCI Express x1 graphics...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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..., Agere 2006 PCI Hi-Speed, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, LP * HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH System boards with thermal grease, alcohol ... 392414-001 460884-001 463721-001 460882-001 460897-001 460881-001 465339-001 417966-001 390938-001 459821-001 153099-001 392413-001 dc5850 Illustrated Parts & Service Map, MT System Board Connectors and Jumpers (position of some untitled components may vary in location) E49 Password P23...
..., Agere 2006 PCI Hi-Speed, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, FH * nVidia GeForce 8400 GS 256-MB video card with DMS-59 and TV (S-Video) outputs, LP * HP FireWire IEEE 1394 PCI card, 2 external, 1 internal port, FH System boards with thermal grease, alcohol ... 392414-001 460884-001 463721-001 460882-001 460897-001 460881-001 465339-001 417966-001 390938-001 459821-001 153099-001 392413-001 dc5850 Illustrated Parts & Service Map, MT System Board Connectors and Jumpers (position of some untitled components may vary in location) E49 Password P23...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... of Embedded Security Device through OS • Virtual Appliance options • Smart Card BIOS Password Support Setup Security Level - Before exiting, click File > Save Changes...password 1. Press Enter to system configuration or default settings and exits Computer Setup. Clearing CMOS 1. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 Flash System ROM - QuickBoot, FullBoot...8226; Embedded Security Device Support • OS management of the system ROM containing the video option ROM image is turned on screen) during a BIOS upgrade, the ROM flash ...
... of Embedded Security Device through OS • Virtual Appliance options • Smart Card BIOS Password Support Setup Security Level - Before exiting, click File > Save Changes...password 1. Press Enter to system configuration or default settings and exits Computer Setup. Clearing CMOS 1. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3 Flash System ROM - QuickBoot, FullBoot...8226; Embedded Security Device Support • OS management of the system ROM containing the video option ROM image is turned on screen) during a BIOS upgrade, the ROM flash ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... CD compact disk CD-ROM compact disk read-only memory Technical Reference Guide www.hp.com 1-3 Introduction 1.5 Common Acronyms and Abbreviations Table 1-1 lists the acronyms and abbreviations... ATA AT attachment (IDE protocol) ATAPI ATA w/packet interface extensions AVI audio-video interleaved AVGA Advanced VGA AWG American Wire Gauge (specification) BAT Basic assurance test...Bootstrap processor BTO Built to -digital converter ADD or ADD2 Advanced digital display (card) AGP Accelerated graphics port AHCI Advanced Host Controller Interface (SATA) AMT Active...
... CD compact disk CD-ROM compact disk read-only memory Technical Reference Guide www.hp.com 1-3 Introduction 1.5 Common Acronyms and Abbreviations Table 1-1 lists the acronyms and abbreviations... ATA AT attachment (IDE protocol) ATAPI ATA w/packet interface extensions AVI audio-video interleaved AVGA Advanced VGA AWG American Wire Gauge (specification) BAT Basic assurance test...Bootstrap processor BTO Built to -digital converter ADD or ADD2 Advanced digital display (card) AGP Accelerated graphics port AHCI Advanced Host Controller Interface (SATA) AMT Active...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... unit (SCSI) Meter Memory controller hub multimedia extensions Motion Picture Experts Group millisecond most significant bit/most significant byte multiplex motion video acceleration motion video window variable parameter/value network interface card/controller nickel-metal hydride non-maskable interrupt Non-return-to-zero inverted nanosecond nested task flag National Television Standards Committee non...
... unit (SCSI) Meter Memory controller hub multimedia extensions Motion Picture Experts Group millisecond most significant bit/most significant byte multiplex motion video acceleration motion video window variable parameter/value network interface card/controller nickel-metal hydride non-maskable interrupt Non-return-to-zero inverted nanosecond nested task flag National Television Standards Committee non...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...Blinks red 4 times @ 1 Hz [1] 4 Check system board problem [3], Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by the internal chassis speaker. [3] Check that CPU power ..., ROM flash, and operational status through temperature sensing logic on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide There are controlled through the power LED and internal speaker, as part of the processor heatsink assembly. ...
...Blinks red 4 times @ 1 Hz [1] 4 Check system board problem [3], Memory error (pre-video) Blinks red 5 times @ 1 Hz [1] 5 Check DIMMs, system board Video error Blinks red 6 times @ 1 Hz [1] 6 Check graphics card or system board PCA failure detected by the internal chassis speaker. [3] Check that CPU power ..., ROM flash, and operational status through temperature sensing logic on the system board and/or in starting fan(s). 4-12 www.hp.com Technical Reference Guide There are controlled through the power LED and internal speaker, as part of the processor heatsink assembly. ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...systems provide direct, dual-monitor support; Power up the system unit: ✎ If an ATI graphics card with SurroundView enabled is as follows: 1. Technical Reference Guide www.hp.com 6-3 The normal upgrade procedure for multi-monitor operation. These systems also include a PCIe x16 ...graphics slot that specifically supports a PCIe x16 graphics card. Shut down the system through the RBSU to drive multiple video monitors or disable the IGP...
...systems provide direct, dual-monitor support; Power up the system unit: ✎ If an ATI graphics card with SurroundView enabled is as follows: 1. Technical Reference Guide www.hp.com 6-3 The normal upgrade procedure for multi-monitor operation. These systems also include a PCIe x16 ...graphics slot that specifically supports a PCIe x16 graphics card. Shut down the system through the RBSU to drive multiple video monitors or disable the IGP...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... times @ 1 Hz [1] Processor thermal shut down. Technical Reference Guide www.hp.com 7-5 Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. On system with integrated graphics, check/replace system board. Blinks red 10 times... @ 1 Hz [1] Bad option card. The front panel (bezel) power LED provides a visual indication of beeps, with 2-second pause between cycles. Install or reseat CPU. Blinks red 5 times @ 1 Hz [1] Pre-video memory error. Blinks red 7 times @ 1 Hz [1] ...
... times @ 1 Hz [1] Processor thermal shut down. Technical Reference Guide www.hp.com 7-5 Check storage devices, expansion cards and/or system board (CPU power connector P3). On system with graphics card, check/replace graphics card. On system with integrated graphics, check/replace system board. Blinks red 10 times... @ 1 Hz [1] Bad option card. The front panel (bezel) power LED provides a visual indication of beeps, with 2-second pause between cycles. Install or reseat CPU. Blinks red 5 times @ 1 Hz [1] Pre-video memory error. Blinks red 7 times @ 1 Hz [1] ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Check/replace system board. Check power supply, CPU, system board. Install or... reseat CPU. Blinks red 5 times @ 1 Hz 5 beeps Pre-video memory error. Blinks red 6 times @ 1 Hz 6 beeps Pre-video graphics error. Blinks red 7 times @ 1 Hz 7 beeps PCA failure...checksum error). Blinks red 10 times @ 1 Hz 10 beeps Bad option card. On system with graphics card, check/replace graphics card. Reflash ROM using the system's power LED and the system board speaker. ...
...Blinks red 4 times @ 1 Hz None Power failure (power supply is corrected. 8-4 www.hp.com Technical Reference Guide Check/replace system board. Check power supply, CPU, system board. Install or... reseat CPU. Blinks red 5 times @ 1 Hz 5 beeps Pre-video memory error. Blinks red 6 times @ 1 Hz 6 beeps Pre-video graphics error. Blinks red 7 times @ 1 Hz 7 beeps PCA failure...checksum error). Blinks red 10 times @ 1 Hz 10 beeps Bad option card. On system with graphics card, check/replace graphics card. Reflash ROM using the system's power LED and the system board speaker. ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...integrated graphics, check/replace system board. NOTE: Audible indications occur only for systems running HP/Compaq BIOS. Incompatible or incorrectly seated DIMM. 6 beeps Blinks red 6 times @ 1 Hz Pre-video graphics error. Reflash ROM using CD or replace system board. 9 beeps Blinks red ... Check power supply, CPU, system board. 10 beeps Blinks red 10 times @ 1 Hz Bad option card. Technical Reference Guide www.hp.com A-1 On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Check/replace system board. 8 beeps ...
...integrated graphics, check/replace system board. NOTE: Audible indications occur only for systems running HP/Compaq BIOS. Incompatible or incorrectly seated DIMM. 6 beeps Blinks red 6 times @ 1 Hz Pre-video graphics error. Reflash ROM using CD or replace system board. 9 beeps Blinks red ... Check power supply, CPU, system board. 10 beeps Blinks red 10 times @ 1 Hz Bad option card. Technical Reference Guide www.hp.com A-1 On system with graphics card, check/replace graphics card. 7 beeps Blinks red 7 times @ 1 Hz PCA failure. Check/replace system board. 8 beeps ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...the latest BIOS image. Reseat the graphics card. 2. Replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Beeps...all devices are functioning properly. 3. Reseat DIMMs. 2. Replace the system board. For systems with HP memory. 4. Open the hood and ensure the 4 or 6-wire power supply cable is causing...LED flashes seven 7 times, once every second, followed by a two second pause. Pre-video memory error. Invalid ROM based on bad 1. checksum. Replace third-party memory with integrated ...
...the latest BIOS image. Reseat the graphics card. 2. Replace the system board. See the "Boot Block Emergency Recovery Mode" section of the Desktop Management Guide for more information. 2. Beeps...all devices are functioning properly. 3. Reseat DIMMs. 2. Replace the system board. For systems with HP memory. 4. Open the hood and ensure the 4 or 6-wire power supply cable is causing...LED flashes seven 7 times, once every second, followed by a two second pause. Pre-video memory error. Invalid ROM based on bad 1. checksum. Replace third-party memory with integrated ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Control Panel, double-click the Display monitor. Table D-6 Solving Display Problems Blank screen (no video). system is available, connect the monitor to that the monitor can be enabled in Computer Setup...as the resolution chosen. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. Reflash the system ROM with the 1. Ensure that the monitor is on the monitor ... connector and reboot the system. Monitor cable is not on the rear of the Desktop Management Guide for more information You are not compatible with the latest BIOS image. ...
...Control Panel, double-click the Display monitor. Table D-6 Solving Display Problems Blank screen (no video). system is available, connect the monitor to that the monitor can be enabled in Computer Setup...as the resolution chosen. Cannot enable integrated graphics after installing a PCI Express x16 graphics card. Reflash the system ROM with the 1. Ensure that the monitor is on the monitor ... connector and reboot the system. Monitor cable is not on the rear of the Desktop Management Guide for more information You are not compatible with the latest BIOS image. ...
Service Reference Guide: HP Compaq dc5850 Business PC
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...times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). For systems with integrated graphics, replace the system board. Power on the system. 2. Cause Solution Monitor without energy saver...saver feature. Cables are not set properly. Replace the graphics card. 3. Replace the system board. Solution Adjust the monitor brightness and contrast controls. Monitor does not function properly when used with HP memory. 4. Replace the system board. Dim characters. Blank ...
...times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). For systems with integrated graphics, replace the system board. Power on the system. 2. Cause Solution Monitor without energy saver...saver feature. Cables are not set properly. Replace the graphics card. 3. Replace the system board. Solution Adjust the monitor brightness and contrast controls. Monitor does not function properly when used with HP memory. 4. Replace the system board. Dim characters. Blank ...
Service Reference Guide: HP Compaq dc5850 Business PC
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Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close proximity, be too close to the monitor. Replace the graphics card. Cause The monitor connections may be incomplete or the monitor may not be degaussed. Solution 1. Degauss the monitor. Select ImageControl/ Horizontal Position or Vertical...
Cause Solution If the graphics controller was upgraded, the correct graphics Install the video drivers included in close proximity, be too close to the monitor. Replace the graphics card. Cause The monitor connections may be incomplete or the monitor may not be degaussed. Solution 1. Degauss the monitor. Select ImageControl/ Horizontal Position or Vertical...
Service Reference Guide: HP Compaq dc5850 Business PC
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...J9034 JP49/E49 L1 L2 Secondary SCSI connector Stacked parallel/SCSI connector AGP slot x16 PCI Express slot for security card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) 224 Appendix E ...Second parallel port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port over single Serial Port Parallel port over Serial Port and Video Port Parallel port over dual VGA ports DVI connector Keyboard connector, PS/2 (Closest to power supply) Mouse connector, PS/2 Stacked mouse (Top)/keyboard (...
...J9034 JP49/E49 L1 L2 Secondary SCSI connector Stacked parallel/SCSI connector AGP slot x16 PCI Express slot for security card PCI slots on riser card PCI express slots on riser card Clear password header/jumper USB front port choke (1st) USB rear port choke (1st) 224 Appendix E ...Second parallel port Double-stacked parallel port, Top = Port B, Bottom = Port A Parallel port over single Serial Port Parallel port over Serial Port and Video Port Parallel port over dual VGA ports DVI connector Keyboard connector, PS/2 (Closest to power supply) Mouse connector, PS/2 Stacked mouse (Top)/keyboard (...
Troubleshooting Guide
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... is plugged into an active connector on . Try a different monitor. If another connector is on the rear of the Desktop Management Guide for more information You are enabled. Bad monitor. rate as the resolution chosen. CAUTION: When attempting to that...compatible with the monitor and to reset the resolution. Table 2-6 Solving Display Problems Blank screen (no video). Cannot enable integrated graphics after installing a PCI Express x16 graphics card. ENWW Solving Display Problems 23 You may have a screen blanking utility installed or energy saver features...
... is plugged into an active connector on . Try a different monitor. If another connector is on the rear of the Desktop Management Guide for more information You are enabled. Bad monitor. rate as the resolution chosen. CAUTION: When attempting to that...compatible with the monitor and to reset the resolution. Table 2-6 Solving Display Problems Blank screen (no video). Cannot enable integrated graphics after installing a PCI Express x16 graphics card. ENWW Solving Display Problems 23 You may have a screen blanking utility installed or energy saver features...
Troubleshooting Guide
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... iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). Replace DIMMs one at a time to the graphics card and the monitor. 24 Chapter 2 Troubleshooting Without Diagnostics ENWW For systems with HP memory. 4. Blank screen and the power LED flashes Red seven times, once every second, followed...
... iteration but LEDs continue flashing.) Cause Solution System board failure (ROM detected failure prior to video). Replace DIMMs one at a time to the graphics card and the monitor. 24 Chapter 2 Troubleshooting Without Diagnostics ENWW For systems with HP memory. 4. Blank screen and the power LED flashes Red seven times, once every second, followed...
Troubleshooting Guide
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...setting then restart the computer so that the new settings take effect. Cause Solution Monitor video cable is broken up, rolls, jitters, or flashes. Replace the graphics card. Solution 1. Degauss the monitor. Select ImageControl/ Horizontal Position or Vertical Position to adjust... computer. Refer to the monitor. Cause Solution Video resolution and refresh rate are not interfering with the monitor for instructions. Graphics card is not centered. Table 2-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be set higher than ...
...setting then restart the computer so that the new settings take effect. Cause Solution Monitor video cable is broken up, rolls, jitters, or flashes. Replace the graphics card. Solution 1. Degauss the monitor. Select ImageControl/ Horizontal Position or Vertical Position to adjust... computer. Refer to the monitor. Cause Solution Video resolution and refresh rate are not interfering with the monitor for instructions. Graphics card is not centered. Table 2-6 Solving Display Problems (continued) Blurry video or requested resolution cannot be set higher than ...
Troubleshooting Guide
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...by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Pre-video memory error. Red Power LED flashes six 6 times, once every second, followed by a two second pause. For systems with HP memory. 4. Red Power LED flashes eight 8 times, once every second, followed by... flashes seven 7 times, once every second, followed by a two second pause. Proper voltage setting depends on the rear of the Desktop Management Guide for more information. 2. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power...
...by removing ALL attached devices (such as hard, diskette, or optical drives, and expansion cards). Pre-video memory error. Red Power LED flashes six 6 times, once every second, followed by a two second pause. For systems with HP memory. 4. Red Power LED flashes eight 8 times, once every second, followed by... flashes seven 7 times, once every second, followed by a two second pause. Proper voltage setting depends on the rear of the Desktop Management Guide for more information. 2. CAUTION: To avoid damage to the DIMMs or the system board, you must unplug the computer power...