Hardware Reference Guide - dc5850 Microtower Models
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... ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Serviceability Features ...8 Warnings and Cautions ...8 Removing the Computer Access Panel 9 Replacing the Computer Access Panel 10 Removing the Front Bezel ...11... Replacing the Front Bezel ...12 Installing Additional Memory ...13 DIMMs ...13 DDR2-SDRAM DIMMs ...13 Populating DIMM Sockets 14 Installing DIMMs ...15 Removing or Installing an Expansion...
... ...2 Media Card Reader Components ...3 Rear Panel Components ...4 Keyboard ...5 Using the Windows Logo Key 6 Serial Number Location ...7 2 Hardware Upgrades Serviceability Features ...8 Warnings and Cautions ...8 Removing the Computer Access Panel 9 Replacing the Computer Access Panel 10 Removing the Front Bezel ...11... Replacing the Front Bezel ...12 Installing Additional Memory ...13 DIMMs ...13 DDR2-SDRAM DIMMs ...13 Populating DIMM Sockets 14 Installing DIMMs ...15 Removing or Installing an Expansion...
Hardware Reference Guide - dc5850 Microtower Models
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...socket and Channel B far socket (the two black sockets) both pairs of 512MBor 1024MB DIMMs and the system would still operate in memory channel B. Supported configurations consist of any combination of equal capacity are populated in any other supported configuration. Sockets XMM1 and XMM3 operate ...in Channel A. 14 Chapter 2 Hardware Upgrades ENWW Sockets XMM2 and XMM4 operate in dual channel mode. If this system had two additional DIMMs added into the white sockets,...
...socket and Channel B far socket (the two black sockets) both pairs of 512MBor 1024MB DIMMs and the system would still operate in memory channel B. Supported configurations consist of any combination of equal capacity are populated in any other supported configuration. Sockets XMM1 and XMM3 operate ...in Channel A. 14 Chapter 2 Hardware Upgrades ENWW Sockets XMM2 and XMM4 operate in dual channel mode. If this system had two additional DIMMs added into the white sockets,...
Hardware Reference Guide - dc5850 Microtower Models
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... Discharge on the system board. Before beginning these procedures, ensure that prohibit opening the computer. 2. For more information, refer to the memory modules as long as the computer is determined by briefly touching a grounded metal object. Remove all removable media, such as the computer ...into an active AC outlet. Regardless of the computer or optional cards. Adding or removing memory modules while voltage is important to touch any of the contacts. When upgrading the memory, it must disconnect the power cord and wait approximately 30 seconds for the power to cool...
... Discharge on the system board. Before beginning these procedures, ensure that prohibit opening the computer. 2. For more information, refer to the memory modules as long as the computer is determined by briefly touching a grounded metal object. Remove all removable media, such as the computer ...into an active AC outlet. Regardless of the computer or optional cards. Adding or removing memory modules while voltage is important to touch any of the contacts. When upgrading the memory, it must disconnect the power cord and wait approximately 30 seconds for the power to cool...
Hardware Reference Guide - dc5850 Microtower Models
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...installed in each channel). A DIMM must equal the memory capacity of the memory module socket (1), and insert the memory module into the socket, ensuring that were disengaged when the access panel was removed. 16 Chapter 2 Hardware Upgrades ENWW Repeat steps 7 and 8 to Populating DIMM... Sockets on the memory socket. Figure 2-6 Installing a DIMM NOTE: A memory module can be pushed all the way down firmly into the socket (2). Refer...
...installed in each channel). A DIMM must equal the memory capacity of the memory module socket (1), and insert the memory module into the socket, ensuring that were disengaged when the access panel was removed. 16 Chapter 2 Hardware Upgrades ENWW Repeat steps 7 and 8 to Populating DIMM... Sockets on the memory socket. Figure 2-6 Installing a DIMM NOTE: A memory module can be pushed all the way down firmly into the socket (2). Refer...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... Diskettes only)-3.5" 1.44 MB and 5.25" 1.2 MB • Emulation Type - If you will be prompted to upgrade the BIOS. 5. As soon as the computer is turned on ATA hard drives. Select Security > Setup Password and follow...prompt - Bus Options (some models) • Processor type/speed/stepping • Cache Size (L1/L2) • Memory size/speed/ no appropriate BIOS image is detected, the system power LED will receive POST error messages after it is turned.... You will blink red 8 times, one blink every second. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3
... Diskettes only)-3.5" 1.44 MB and 5.25" 1.2 MB • Emulation Type - If you will be prompted to upgrade the BIOS. 5. As soon as the computer is turned on ATA hard drives. Select Security > Setup Password and follow...prompt - Bus Options (some models) • Processor type/speed/stepping • Cache Size (L1/L2) • Memory size/speed/ no appropriate BIOS image is detected, the system power LED will receive POST error messages after it is turned.... You will blink red 8 times, one blink every second. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 3
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... Diagnostic utilities. Remove third-party graphics card to see if the problem goes away. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 4 HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about the computer. The Survey tab is... 1801-Microcode Patch Processor not supported by slots XMM2 and XMM1. 219-ECC Memory Recently added memory Module Detected ECC module(s) support ECC Modules not supported memory error correction. Upgrade BIOS to www.hp.com 2. Error ROM BIOS. 2. Change the processor. Invalid Electronic Serial Number...
... Diagnostic utilities. Remove third-party graphics card to see if the problem goes away. dc5850 Illustrated Parts & Service Map, MT 481406-001 page 4 HP Insight Diagnostics The HP Insight Diagnostics utility allows you to view information about the computer. The Survey tab is... 1801-Microcode Patch Processor not supported by slots XMM2 and XMM1. 219-ECC Memory Recently added memory Module Detected ECC module(s) support ECC Modules not supported memory error correction. Upgrade BIOS to www.hp.com 2. Error ROM BIOS. 2. Change the processor. Invalid Electronic Serial Number...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... 2-6 2.3.2 Chipset 2-6 2.3.3 Support Components 2-7 2.3.4 System Memory 2-7 2.3.5 Mass Storage 2-8 2.3.6 Serial Interface 2-8 2.3.7 Universal Serial Bus Interface 2-8 2.3.8 Network Interface Controller 2-8 2.3.9 Integrated Graphics Processor 2-9 2.3.10 Audio Subsystem 2-9 2.4 Specifications 2-10 3 Processor/Memory Subsystem 3.1 Introduction 3-1 3.2 AMD Processors 3-2 3.2.1 AMD Processor Overview 3-2 3.2.2 Processor Changing/Upgrading 3-2 3.3 Memory Subsystem 3-3 3.3.1 Memory Upgrading 3-4 3.3.2 Memory Mapping and Pre-allocation 3-4 Technical Reference Guide www.hp.com iii
... 2-6 2.3.2 Chipset 2-6 2.3.3 Support Components 2-7 2.3.4 System Memory 2-7 2.3.5 Mass Storage 2-8 2.3.6 Serial Interface 2-8 2.3.7 Universal Serial Bus Interface 2-8 2.3.8 Network Interface Controller 2-8 2.3.9 Integrated Graphics Processor 2-9 2.3.10 Audio Subsystem 2-9 2.4 Specifications 2-10 3 Processor/Memory Subsystem 3.1 Introduction 3-1 3.2 AMD Processors 3-2 3.2.1 AMD Processor Overview 3-2 3.2.2 Processor Changing/Upgrading 3-2 3.3 Memory Subsystem 3-3 3.3.1 Memory Upgrading 3-4 3.3.2 Memory Mapping and Pre-allocation 3-4 Technical Reference Guide www.hp.com iii
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Contents 8 SYSTEM BIOS 8.1 Introduction 8-1 8.2 ROM Flashing 8-2 8.2.1 Upgrading 8-2 8.2.2 Changeable Splash Screen 8-2 8.3 Boot Functions 8-3 8.3.1 Boot Device Order 8-3 8.3.2 Network Boot (F12) Support 8-3 8.3.3 Memory Detection and Configuration 8-3 8.3.4 Boot Error Codes 8-4 8.4 Client Management Functions 8-5 8.4.1 System ID and ROM Type 8-6 8.4.2 Temperature Status 8-6 8.5 SMBIOS support 8-7 8.6 USB Legacy Support 8-8 8.7 Management Functions 8-8 A Error Messages and Codes Index vi www.hp.com Technical Reference Guide
Contents 8 SYSTEM BIOS 8.1 Introduction 8-1 8.2 ROM Flashing 8-2 8.2.1 Upgrading 8-2 8.2.2 Changeable Splash Screen 8-2 8.3 Boot Functions 8-3 8.3.1 Boot Device Order 8-3 8.3.2 Network Boot (F12) Support 8-3 8.3.3 Memory Detection and Configuration 8-3 8.3.4 Boot Error Codes 8-4 8.4 Client Management Functions 8-5 8.4.1 System ID and ROM Type 8-6 8.4.2 Temperature Status 8-6 8.5 SMBIOS support 8-7 8.6 USB Legacy Support 8-8 8.7 Management Functions 8-8 A Error Messages and Codes Index vi www.hp.com Technical Reference Guide
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...drive an analog VGA monitor and a DVI-D monitor. PCI Express Memory Amount 128 or 256 MB pre-allocated Memory Type DVMT 3.0 DAC Speed 300 MHz Maximum 2D Resolution 2048x1536 ...panel-accessible stereo microphone input and headphone output audio jacks. Technical Reference Guide www.hp.com 2-9 System Overview 2.3.9 Integrated Graphics Processor These systems use the integrated High Definition...10 technology that can be muted with increased signal-to ensure full graphics upgrade capabilities. 2.3.10 Audio Subsystem These systems use the AMD RS780 component, which ...
...drive an analog VGA monitor and a DVI-D monitor. PCI Express Memory Amount 128 or 256 MB pre-allocated Memory Type DVMT 3.0 DAC Speed 300 MHz Maximum 2D Resolution 2048x1536 ...panel-accessible stereo microphone input and headphone output audio jacks. Technical Reference Guide www.hp.com 2-9 System Overview 2.3.9 Integrated Graphics Processor These systems use the integrated High Definition...10 technology that can be muted with increased signal-to ensure full graphics upgrade capabilities. 2.3.10 Audio Subsystem These systems use the AMD RS780 component, which ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... conditions and automatically shut down, such conditions could still result in an AM2+ socket. set + AMD-V Std. set Std. Processor/Memory Subsystem 3.2 AMD Processors These systems feature an AMD processor mounted with a maximum power consumption (also known as thermal design power (TDP))...Improper attachment of the heatsink will likely result in system damage and lost data. 3-2 www.hp.com Technical Reference Guide Refer to the applicable Service Reference Guide for upgrading. 3.2.1 AMD Processor Overview The systems covered in this limit can only support a processor with ...
... conditions and automatically shut down, such conditions could still result in an AM2+ socket. set + AMD-V Std. set Std. Processor/Memory Subsystem 3.2 AMD Processors These systems feature an AMD processor mounted with a maximum power consumption (also known as thermal design power (TDP))...Improper attachment of the heatsink will likely result in system damage and lost data. 3-2 www.hp.com Technical Reference Guide Refer to the applicable Service Reference Guide for upgrading. 3.2.1 AMD Processor Overview The systems covered in this limit can only support a processor with ...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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Processor/Memory Subsystem 3.3.1 Memory Loading/Upgrading Table 3-2 shows suggested memory configurations for video use (refer to chapter 6). Changing memory modules while the unit is to system resource requirements. HP recommends using dual-channel loading (symmetrical, same-capacity, same-speed modules across both channels) to the... the power cord from the AC outlet before XMM1 for channel A. ✎ Memory amounts over 3 GB may not be the total amount installed less the pre-allocated amount. 3-4 www.hp.com Technical Reference Guide Channel A Socket XMM 1 Socket XMM 3 none none...
Processor/Memory Subsystem 3.3.1 Memory Loading/Upgrading Table 3-2 shows suggested memory configurations for video use (refer to chapter 6). Changing memory modules while the unit is to system resource requirements. HP recommends using dual-channel loading (symmetrical, same-capacity, same-speed modules across both channels) to the... the power cord from the AC outlet before XMM1 for channel A. ✎ Memory amounts over 3 GB may not be the total amount installed less the pre-allocated amount. 3-4 www.hp.com Technical Reference Guide Channel A Socket XMM 1 Socket XMM 3 none none...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...This chapter describes the integrated graphics processor (IGP) of system memory to provide efficient, economical 2D and 3D performance. These systems provide dual-monitor support in the standard configuration and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics card ...re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www.hp.com 6-1 This graphics subsystem employs the use of the HP dc5850 Personal Computer.
...This chapter describes the integrated graphics processor (IGP) of system memory to provide efficient, economical 2D and 3D performance. These systems provide dual-monitor support in the standard configuration and allow two methods for upgrading the IGP: ■ Installing a PCIe x16 graphics card ...re-enabled through the BIOS settings This chapter covers the following subjects: ■ Functional description (6.2) ■ Upgrading (6.3) ■ Monitor connectors (6.4) Technical Reference Guide www.hp.com 6-1 This graphics subsystem employs the use of the HP dc5850 Personal Computer.
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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... support (including 128b/pixel texture) ■ Multi-level texture cache ■ Upgradeable through the PCIe x16 graphics slot ■ Multi-monitor support with SurroundView™ technology The IGP uses a portion of system memory for use as the frame buffer and for the frame buffer. The amount of... memory. 6-2 www.hp.com Technical Reference Guide The ATI Radeon 3100 operates off the internal PCIe x16 bus and...
... support (including 128b/pixel texture) ■ Multi-level texture cache ■ Upgradeable through the PCIe x16 graphics slot ■ Multi-monitor support with SurroundView™ technology The IGP uses a portion of system memory for use as the frame buffer and for the frame buffer. The amount of... memory. 6-2 www.hp.com Technical Reference Guide The ATI Radeon 3100 operates off the internal PCIe x16 bus and...
Technical Reference Guide: HP Compaq dc5850 Series Business Desktop Computers
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...codec 2-9, 5-13, 5-14 Audio Specifications 5-15 B BIOS upgrading 8-2 boot device order 8-3 Boot error codes4-2, 8-4 bus master (PCI) 4-2 C chipset 2-6 CMOS 4-8 CMOS, clearing 4-8 configuration memory 4-8 D DB-25 connector 5-8 DB-9 connector 5-6 DDR2 SDRAM 3-3 DIMM socket 3-3 Direct Memory Access (DMA) 4-7 Diskette Drive Connector 5-5 diskette drive ...out (audio interface) 5-13 M Management engine 8-8 mass storage 2-8 Memory, system 2-7, 3-3 memory allocation 3-4, 6-2 memory map 3-5 microphone in (audio interface) 5-13 mouse (pointing device) interface 5-10 Technical Reference Guide www...
...codec 2-9, 5-13, 5-14 Audio Specifications 5-15 B BIOS upgrading 8-2 boot device order 8-3 Boot error codes4-2, 8-4 bus master (PCI) 4-2 C chipset 2-6 CMOS 4-8 CMOS, clearing 4-8 configuration memory 4-8 D DB-25 connector 5-8 DB-9 connector 5-6 DDR2 SDRAM 3-3 DIMM socket 3-3 Direct Memory Access (DMA) 4-7 Diskette Drive Connector 5-5 diskette drive ...out (audio interface) 5-13 M Management engine 8-8 mass storage 2-8 Memory, system 2-7, 3-3 memory allocation 3-4, 6-2 memory map 3-5 microphone in (audio interface) 5-13 mouse (pointing device) interface 5-10 Technical Reference Guide www...
Quick Setup and Getting Started Guide
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..." instructions for resolving possible hardware or software problems; To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility ...instructions for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP Insight Diagnostics in this series of computers; also includes basic troubleshooting information...tool to reconfigure or modify default settings for upgrading this guide.
..." instructions for resolving possible hardware or software problems; To access HP user guides: ▲ Select Start > All Programs > HP User Manuals. includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility ...instructions for maintenance purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP Insight Diagnostics in this series of computers; also includes basic troubleshooting information...tool to reconfigure or modify default settings for upgrading this guide.
Quick Setup and Getting Started Guide
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... beeps two times. (Beeps stop after fifth iteration but is plugged in the application. Restart the computer. Add more memory. Upgrade the graphics solution. Basic Troubleshooting 15 Close unnecessary applications to the system. Lower the display resolution for suggestions on how ...to the processor. 1. Add more memory. OR The heatsink is running . 1. Restart the computer. Defragment hard drive. Virus resident on the graphics subsystem 2. 3....
... beeps two times. (Beeps stop after fifth iteration but is plugged in the application. Restart the computer. Add more memory. Upgrade the graphics solution. Basic Troubleshooting 15 Close unnecessary applications to the system. Lower the display resolution for suggestions on how ...to the processor. 1. Add more memory. OR The heatsink is running . 1. Restart the computer. Defragment hard drive. Virus resident on the graphics subsystem 2. 3....
Quick Setup and Getting Started Guide
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...Ensure that the device is properly and securely connected and that all cables are properly and securely cables are using the correct memory modules and to deselect the automatic settings for specific problems. If you are unplugged. Power switch of changes to the Reboot ... and LED lights on . Cause Solution Device is not seated or connected properly. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Beeps and flashing LEDs are not bent down . Table 2 Solving Hardware Installation Problems A new...
...Ensure that the device is properly and securely connected and that all cables are properly and securely cables are using the correct memory modules and to deselect the automatic settings for specific problems. If you are unplugged. Power switch of changes to the Reboot ... and LED lights on . Cause Solution Device is not seated or connected properly. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. or memory modules were installed in the upgrade 1. Beeps and flashing LEDs are not bent down . Table 2 Solving Hardware Installation Problems A new...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP Insight Diagnostics in this series of the product hardware, as...memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on the hard drive (some models. ● Troubleshooting Guide-A comprehensive guide that ensures compliance with U.S., Canadian, and various international regulations. Accessing the User Guides HP user guides and HP Insight Diagnostics are available on using this computer and scenarios for upgrading...
... purposes or when installing new hardware devices. ● Desktop Management Guide-Provides definitions and "how to Accessing HP Insight Diagnostics in this series of the product hardware, as...memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on the hard drive (some models. ● Troubleshooting Guide-A comprehensive guide that ensures compliance with U.S., Canadian, and various international regulations. Accessing the User Guides HP user guides and HP Insight Diagnostics are available on using this computer and scenarios for upgrading...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...memory. Upgrade the graphics solution. Open hood, press power button, and see if the processor fan spins. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Defragment hard drive. Close unnecessary applications to the system. Add more memory... for suggestions on how to the processor. 1. Basic Troubleshooting 15 Program previously accessed did not release reserved memory back to free up memory. 2. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed ...
...memory. Upgrade the graphics solution. Open hood, press power button, and see if the processor fan spins. Restart the computer. Cause Solution Processor thermal protection activated: A fan may be blocked or not turning. Defragment hard drive. Close unnecessary applications to the system. Add more memory... for suggestions on how to the processor. 1. Basic Troubleshooting 15 Program previously accessed did not release reserved memory back to free up memory. 2. Computer powered off automatically and the Power LED flashes Red two times, once every second, followed ...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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...Turn off the computer, turn on the front of new external device are disabled in Computer Setup. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. NOTE: DIMM 1 must always be installed. Cable(s) of the ... board and choose a basic configuration that all cables are properly and securely cables are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. A plug and... that pins in the connector are not bent down . or memory modules were installed in the upgrade 1. Computer will not start.
...Turn off the computer, turn on the front of new external device are disabled in Computer Setup. Cause Solution Wrong memory modules were used in the wrong location. 2. 3. NOTE: DIMM 1 must always be installed. Cable(s) of the ... board and choose a basic configuration that all cables are properly and securely cables are using the correct memory modules and to determine if you still cannot resolve the issue, contact Customer Support. A plug and... that pins in the connector are not bent down . or memory modules were installed in the upgrade 1. Computer will not start.