Hardware Reference Guide - dc5850 Microtower Models
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... slot cover removing 18 replacing 20 I installation guidelines 8 installing battery 41 diskette drive 28 drive cables 22 expansion card 17 guide screws 22 hard drive 33 media card reader 28 memory 13 optical drive 28 removable hard drive 35 security locks 44 K keyboard components 5 connector 4 L line-in connector 4 line-out connector 4 ENWW locks cable lock 44 HP Business PC Security Lock 45 padlock 45 M media card reader features 3 installing 28 removing 25 memory installing 13 populating sockets 14 specifications 13 microphone connector 2 monitor, connecting 4 mouse connector 4 N network...
... slot cover removing 18 replacing 20 I installation guidelines 8 installing battery 41 diskette drive 28 drive cables 22 expansion card 17 guide screws 22 hard drive 33 media card reader 28 memory 13 optical drive 28 removable hard drive 35 security locks 44 K keyboard components 5 connector 4 L line-in connector 4 line-out connector 4 ENWW locks cable lock 44 HP Business PC Security Lock 45 padlock 45 M media card reader features 3 installing 28 removing 25 memory installing 13 populating sockets 14 specifications 13 microphone connector 2 monitor, connecting 4 mouse connector 4 N network...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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...LAN - Remove the access panel. 3. On the system board, press and hold the CMOS button for BIOS image files. Replace the access panel, external devices, and reconnect the power cord. 5. Ignore Changes and Exit - Save Changes and Exit - Power-On Password - Device Security (some models) - DriveLock Security-Lets you enable/disable Runtime Power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on screen) during a BIOS upgrade, the ROM flash would render the system BIOS unusable. Allows you set : • POST mode - Enable/disable...
...LAN - Remove the access panel. 3. On the system board, press and hold the CMOS button for BIOS image files. Replace the access panel, external devices, and reconnect the power cord. 5. Ignore Changes and Exit - Save Changes and Exit - Power-On Password - Device Security (some models) - DriveLock Security-Lets you enable/disable Runtime Power Management, Idle Power Savings, ACPI S3 Hard Disk Reset, ACPI S3 PS2 Mouse Wakeup, USB Wake on screen) during a BIOS upgrade, the ROM flash would render the system BIOS unusable. Allows you set : • POST mode - Enable/disable...
Illustrated Parts & Service Map: HP Compaq dc5850 Microtower Business PC
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... ECC Modules not supported memory error correction. Check connector for example, dc5800) in Control Panel. Check monitor connection. 4. Replace CPU fan. 512-Chassis, Rear Chassis, rear chassis, or Chassis, or Front Chas- Reseat fan cable. 3. Disconnect any other diskette controller devices (tape drives). 3. Determine if hard drive is Enter the correct serial number in RAID mode. Lastly, change Storage > Storage Options > SATA Emulation to proper version. Error ROM BIOS. 2. Run Computer Setup and Diagnostic utilities. Ensure that shipped with...
... ECC Modules not supported memory error correction. Check connector for example, dc5800) in Control Panel. Check monitor connection. 4. Replace CPU fan. 512-Chassis, Rear Chassis, rear chassis, or Chassis, or Front Chas- Reseat fan cable. 3. Disconnect any other diskette controller devices (tape drives). 3. Determine if hard drive is Enter the correct serial number in RAID mode. Lastly, change Storage > Storage Options > SATA Emulation to proper version. Error ROM BIOS. 2. Run Computer Setup and Diagnostic utilities. Ensure that shipped with...
Quick Setup and Getting Started Guide
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... graphics controller utility or the documentation that you may have been installed, Windows will prompt you install all system software, applications, and related files stored on the PC. Select your monitor. Recovery Points and file backups can select or change display settings. For more information, refer to network or secondary hard disks. 2 Quick Setup & Getting Started The application works within Windows to reboot the machine. After the updates have open before rebooting. HP Backup and Recovery Manager...
... graphics controller utility or the documentation that you may have been installed, Windows will prompt you install all system software, applications, and related files stored on the PC. Select your monitor. Recovery Points and file backups can select or change display settings. For more information, refer to network or secondary hard disks. 2 Quick Setup & Getting Started The application works within Windows to reboot the machine. After the updates have open before rebooting. HP Backup and Recovery Manager...
Quick Setup and Getting Started Guide
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... add or remove hardware, such as an additional drive or expansion card. Proper voltage setting depends on green then: 1. If the 5V_aux light on the system board is properly connected to the appropriate voltage. WARNING! If you install a non-plug and play device, Windows automatically recognizes the device and configures the computer. If the hard drive LED turns green, then: 1. Check that the power button harness is off, then replace the power supply. 6. Solving Hardware Installation Problems...
... add or remove hardware, such as an additional drive or expansion card. Proper voltage setting depends on green then: 1. If the 5V_aux light on the system board is properly connected to the appropriate voltage. WARNING! If you install a non-plug and play device, Windows automatically recognizes the device and configures the computer. If the hard drive LED turns green, then: 1. Check that the power button harness is off, then replace the power supply. 6. Solving Hardware Installation Problems...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... Recovery Manager is complete, you can be copied to reboot the machine. Backups can be scheduled to back up and recover the primary hard drive on making backup copies of your country and language, select Download drivers and software, enter the model number of the critical updates and service packs. 5. from http://www.microsoft.com, click Yes to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation...
... Recovery Manager is complete, you can be copied to reboot the machine. Backups can be scheduled to back up and recover the primary hard drive on making backup copies of your country and language, select Download drivers and software, enter the model number of the critical updates and service packs. 5. from http://www.microsoft.com, click Yes to the appropriate drivers. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation...
Quick Setup and Getting Started Guide Enhanced for Accessibility
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... replace the power supply. 6. Check that appear on the system board is turned on , then replace the power button harness. 5. Check to cool before touching. 16 Quick Setup & Getting Started To reduce the risk of the new hardware. If the hard drive LED turns green, then: 1. Remove the expansion cards one at a time until the 5V_aux light on the system board turns on green then: 1. If you install a plug and play device, you add or remove hardware...
... replace the power supply. 6. Check that appear on the system board is turned on , then replace the power button harness. 5. Check to cool before touching. 16 Quick Setup & Getting Started To reduce the risk of the new hardware. If the hard drive LED turns green, then: 1. Remove the expansion cards one at a time until the 5V_aux light on the system board turns on green then: 1. If you install a plug and play device, you add or remove hardware...
Service Reference Guide: HP Compaq dc5850 Business PC
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..., the computer is a patent holder of desktop management are: ● Initial configuration and deployment ● Remote system installation ● Software updating and management ● ROM flash ● Hardware option configuration ● Asset tracking and security ● Fault notification and recovery NOTE: Support for specific features described in the industry to replace the preinstalled software image with the introduction of system and application software. There are an important aspect of owning...
..., the computer is a patent holder of desktop management are: ● Initial configuration and deployment ● Remote system installation ● Software updating and management ● ROM flash ● Hardware option configuration ● Asset tracking and security ● Fault notification and recovery NOTE: Support for specific features described in the industry to replace the preinstalled software image with the introduction of system and application software. There are an important aspect of owning...
Service Reference Guide: HP Compaq dc5850 Business PC
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...Smart Cover (some models) Allows you to: ● Enable/disable the Embedded Security device. ● Reset the device to Factory Settings. See the HP ProtectTools Security Manager Guide at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models only. See the Troubleshooting Guide for more information. This software enables the secure, consistent deployment and control of ProtectTools that the cover has been removed. The power-on password is...
...Smart Cover (some models) Allows you to: ● Enable/disable the Embedded Security device. ● Reset the device to Factory Settings. See the HP ProtectTools Security Manager Guide at http://www.hp.com Device Security Enables/disables serial ports, parallel port, front USB ports, system audio, network controllers (some models), and SCSI controllers (some models only. See the Troubleshooting Guide for more information. This software enables the secure, consistent deployment and control of ProtectTools that the cover has been removed. The power-on password is...
Service Reference Guide: HP Compaq dc5850 Business PC
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Replace the keyboard. 4. Verify monitor is 1. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is an incompatibility/problem with computer turned off. 2. Replace diskette drive. 5. Run Computer Setup. 2. Reconnect the keyboard with this system POST Numeric Codes and Text Messages 177 Reseat the graphics card (if applicable). 2. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Replace CPU fan. 512-Chassis, Rear Chassis, or Front Chassis Chassis...
Replace the keyboard. 4. Verify monitor is 1. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is an incompatibility/problem with computer turned off. 2. Replace diskette drive. 5. Run Computer Setup. 2. Reconnect the keyboard with this system POST Numeric Codes and Text Messages 177 Reseat the graphics card (if applicable). 2. Replace the graphics card (if possible). 510-Flash Screen Image Corrupted Flash Screen image has errors. Replace CPU fan. 512-Chassis, Rear Chassis, or Front Chassis Chassis...
Service Reference Guide: HP Compaq dc5850 Business PC
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... or power cables are Ensure that all cables are properly and securely connected and unplugged. A plug and play device, Windows automatically recognizes the device and configures the computer. Computer will not start. Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that pins in the connector are not bent down . Solving Hardware Installation Problems 207 Cable(s) of the computer. USB ports on the system board. Observe the beeps and LED lights...
... or power cables are Ensure that all cables are properly and securely connected and unplugged. A plug and play device, Windows automatically recognizes the device and configures the computer. Computer will not start. Cause Solution Wrong memory modules were used in the wrong location. Review the documentation that pins in the connector are not bent down . Solving Hardware Installation Problems 207 Cable(s) of the computer. USB ports on the system board. Observe the beeps and LED lights...
Service Reference Guide: HP Compaq dc5850 Business PC
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... link status. Run Computer Setup and enable network controller. 2. Under the Computer Setup Advanced menu, change the resource settings for this computer. The network controller is shared with an expansion board. Network controller stopped working when an expansion board was added to flash when there is defective. Diagnostics reports a failure. Network controller interrupt is not configured for the board. 210 Appendix D Troubleshooting Without Diagnostics Diagnostics passes, but the computer does not communicate with the cable or a device at the...
... link status. Run Computer Setup and enable network controller. 2. Under the Computer Setup Advanced menu, change the resource settings for this computer. The network controller is shared with an expansion board. Network controller stopped working when an expansion board was added to flash when there is defective. Diagnostics reports a failure. Network controller interrupt is not configured for the board. 210 Appendix D Troubleshooting Without Diagnostics Diagnostics passes, but the computer does not communicate with the cable or a device at the...
Service Reference Guide: HP Compaq dc5850 Business PC
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...) drive cable pin assignments 167 audible codes 179 audio problems 202 B battery disposal 59 SFF removal and replacement 160 beep codes 179 bezel blanks SFF removal and replacement 116 BIOS Boot Block Emergency Recovery Mode 33 HPQFlash 32 Remote ROM Flash 32 Boot Block Emergency Recovery Mode 33 bootable device creating 35 DiskOnKey 35, 37 HP Drive Key 35, 37 USB flash media device 35 booting options Full Boot 174 Quick Boot 174 C cable connections SFF 128 cable lock provision 47 cable management MT 68 SFF 127 cable pinouts SATA data 50 SATA power...
...) drive cable pin assignments 167 audible codes 179 audio problems 202 B battery disposal 59 SFF removal and replacement 160 beep codes 179 bezel blanks SFF removal and replacement 116 BIOS Boot Block Emergency Recovery Mode 33 HPQFlash 32 Remote ROM Flash 32 Boot Block Emergency Recovery Mode 33 bootable device creating 35 DiskOnKey 35, 37 HP Drive Key 35, 37 USB flash media device 35 booting options Full Boot 174 Quick Boot 174 C cable connections SFF 128 cable lock provision 47 cable management MT 68 SFF 127 cable pinouts SATA data 50 SATA power...
Service Reference Guide: HP Compaq dc5850 Business PC
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... drive installing 82, 139 removing 80, 137 diskette problems 190 DiskOnKey bootable 35, 37 HP Drive Key 35 drive connectors MT 78 Drive Key problems 217 drive, protecting 48 DriveLock applications 45 using 44 drives MT locations 79 SFF locations 129 SFF removal and replacement 129 dual-state power button 38 DVI pin assignments 171 E electrostatic discharge (ESD) preventing damage 54 Emergency Recovery Mode, Boot Block 33 entering power-on password 42 setup password 42 error codes 174, 179 messages 175 ethernet RJ-45 pin...
... drive installing 82, 139 removing 80, 137 diskette problems 190 DiskOnKey bootable 35, 37 HP Drive Key 35 drive connectors MT 78 Drive Key problems 217 drive, protecting 48 DriveLock applications 45 using 44 drives MT locations 79 SFF locations 129 SFF removal and replacement 129 dual-state power button 38 DVI pin assignments 171 E electrostatic discharge (ESD) preventing damage 54 Emergency Recovery Mode, Boot Block 33 entering power-on password 42 setup password 42 error codes 174, 179 messages 175 ethernet RJ-45 pin...
Service Reference Guide: HP Compaq dc5850 Business PC
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...USB panel removal and replacement 95 heatsink removal and replacement 97 memory removal and replacement 69 power supply removal and replacement 102 power switch/LED assembly removal and replacement 96 preparation for disassembly 61 processor removal and replacement 98 ReadyBoost card removal and replacement 92 rear chassis fan removal and replacement 100 serial port removal and replacement 101 speaker removal and replacement 99 system board removal and replacement 104 N national keyboard delimiter characters 44 network problems 209 notification of changes 31 numeric error codes 175 O operating...
...USB panel removal and replacement 95 heatsink removal and replacement 97 memory removal and replacement 69 power supply removal and replacement 102 power switch/LED assembly removal and replacement 96 preparation for disassembly 61 processor removal and replacement 98 ReadyBoost card removal and replacement 92 rear chassis fan removal and replacement 100 serial port removal and replacement 101 speaker removal and replacement 99 system board removal and replacement 104 N national keyboard delimiter characters 44 network problems 209 notification of changes 31 numeric error codes 175 O operating...
Service Reference Guide: HP Compaq dc5850 Business PC
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... removal and replacement 150 rear chassis fan MT removal and replacement 100 Recovery Mode, Boot Block Emergency 33 recovery, software 22 reference designators 223 Remote ROM Flash 32 remote setup 24 Remote System Installation 24 removable hard drive replacing 88, 145 removal and replacement MT access panel 66 MT expansion cards 72 MT fan shroud 93 MT fan/air baffle 94 MT front bezel 67 MT front USB panel 95 MT heatsink 97 MT memory 69 MT power supply 102 MT power switch/LED assembly 96 MT processor...
... removal and replacement 150 rear chassis fan MT removal and replacement 100 Recovery Mode, Boot Block Emergency 33 recovery, software 22 reference designators 223 Remote ROM Flash 32 remote setup 24 Remote System Installation 24 removable hard drive replacing 88, 145 removal and replacement MT access panel 66 MT expansion cards 72 MT fan shroud 93 MT fan/air baffle 94 MT front bezel 67 MT front USB panel 95 MT heatsink 97 MT memory 69 MT power supply 102 MT power switch/LED assembly 96 MT processor...
Troubleshooting Guide
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... when you add or remove hardware, such as part of new external device are loose or power cables are Ensure that all cables are using the correct memory modules and to deselect the automatic settings for specific problems. 3. Turn off the computer and remove the power cord before touching. A plug and play board may need to the system board. You can also use the Add Hardware Wizard and follow the instructions for the LED on . USB ports on the...
... when you add or remove hardware, such as part of new external device are loose or power cables are Ensure that all cables are using the correct memory modules and to deselect the automatic settings for specific problems. 3. Turn off the computer and remove the power cord before touching. A plug and play board may need to the system board. You can also use the Add Hardware Wizard and follow the instructions for the LED on . USB ports on the...
Troubleshooting Guide
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..., such as Device Manager for driver load and the Network Connections applet within Windows for the board. Network controller is not properly loaded. Network driver is disabled. 1. There is a problem with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for the board. Cause Solution Network controller interrupt is installed. ENWW Solving Network Problems 35 Reinstall network drivers. Diagnostics reports a failure. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are...
..., such as Device Manager for driver load and the Network Connections applet within Windows for the board. Network controller is not properly loaded. Network driver is disabled. 1. There is a problem with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for the board. Cause Solution Network controller interrupt is installed. ENWW Solving Network Problems 35 Reinstall network drivers. Diagnostics reports a failure. Cause Solution Network drivers are not loaded, or driver parameters do not Make sure the network drivers are...
Troubleshooting Guide
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... none of the keys are depressed. 3. Reseat the graphics card (if applicable). 2. Reseat CPU fan. 2. Reseat chassis, rear chassis, or front Fan not Detected not connected or may have malfunctioned. Replace diskette drive. 5. Run Computer Setup. 2. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on . 4. Reconnect the keyboard with computer turned off . 2. Replace the keyboard. 4. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Verify monitor is attached and turned on page 57.) ENWW POST Numeric Codes and Text...
... none of the keys are depressed. 3. Reseat the graphics card (if applicable). 2. Reseat CPU fan. 2. Reseat chassis, rear chassis, or front Fan not Detected not connected or may have malfunctioned. Replace diskette drive. 5. Run Computer Setup. 2. Clear CMOS. (See Appendix B, Password Security and Resetting CMOS on . 4. Reconnect the keyboard with computer turned off . 2. Replace the keyboard. 4. Replace the system board. 501-Display Adapter Failure Graphics display controller. 1. Verify monitor is attached and turned on page 57.) ENWW POST Numeric Codes and Text...
HP Protect Tools Guide
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Disabling Java Card power-on authentication 34 5 BIOS Configuration for HP ProtectTools File ...36 Storage ...37 Security ...38 Power ...39 Advanced ...40 6 Device Access Manager for HP ProtectTools Starting background service ...42 Simple configuration ...43 Device class configuration (advanced 44 Adding a user or a group 44 Removing a user or a group 44 Denying access to a user or group 44 Allowing access to a device class for one user of a group 44 Allowing access to a specific device for one user of a group 45 7 Drive Encryption...
Disabling Java Card power-on authentication 34 5 BIOS Configuration for HP ProtectTools File ...36 Storage ...37 Security ...38 Power ...39 Advanced ...40 6 Device Access Manager for HP ProtectTools Starting background service ...42 Simple configuration ...43 Device class configuration (advanced 44 Adding a user or a group 44 Removing a user or a group 44 Denying access to a user or group 44 Allowing access to a device class for one user of a group 44 Allowing access to a specific device for one user of a group 45 7 Drive Encryption...
