User Guide
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...cartridges 159 Align the printer...161 Clean the print head...162 Clean the ink cartridge contacts 163 Remove ink from your skin and clothing 164 Self-maintenance sounds...165 Reduce energy consumption when the HP All-in-One is off 165 Turn off the HP All-in-One...165 14 Shop for... ink supplies...167 15 Troubleshooting Troubleshooting tips...169 Communication problems over a USB connection 169 Information on ink cartridges and the print ...
...cartridges 159 Align the printer...161 Clean the print head...162 Clean the ink cartridge contacts 163 Remove ink from your skin and clothing 164 Self-maintenance sounds...165 Reduce energy consumption when the HP All-in-One is off 165 Turn off the HP All-in-One...165 14 Shop for... ink supplies...167 15 Troubleshooting Troubleshooting tips...169 Communication problems over a USB connection 169 Information on ink cartridges and the print ...
User Guide
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...connect directly to use one of the following settings, and then press OK. Press Setup. 2. You can also take longer to highlight Fax Speed, and then press OK. 4. To set tone or pulse dialing from the control panel 1. If you insert an HP bt450, Printer and PC Adapter with...phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you use . Press to dial a fax or phone number. NOTE: If you select Pulse Dialing, some phone system features might ...
...connect directly to use one of the following settings, and then press OK. Press Setup. 2. You can also take longer to highlight Fax Speed, and then press OK. 4. To set tone or pulse dialing from the control panel 1. If you insert an HP bt450, Printer and PC Adapter with...phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you use . Press to dial a fax or phone number. NOTE: If you select Pulse Dialing, some phone system features might ...
User Guide
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...and forms 12 Print reports and forms The HP All-in-One enables you to print reports and to control when reports are printed automatically. NOTE: Some reports might not be available in your ink cartridges. The HP All-in "Align the printer" on page 162. You can also print .../region. Press Setup. 3. Solid, even blocks of the six installed cartridges. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in -One allows you to print reports and to highlight Print Report, and then press OK. 4. Press...
...and forms 12 Print reports and forms The HP All-in-One enables you to print reports and to control when reports are printed automatically. NOTE: Some reports might not be available in your ink cartridges. The HP All-in "Align the printer" on page 162. You can also print .../region. Press Setup. 3. Solid, even blocks of the six installed cartridges. If the color blocks still show print quality problems after cleaning the print head, align the printer using the procedure described in -One allows you to print reports and to highlight Print Report, and then press OK. 4. Press...
User Guide
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... have print quality problems after aligning and cleaning, contact HP support. If you might want to highlight Tools, and press OK. Press to use this wastes ink and shortens the life of color. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Do ...defective sensor or ink cartridge. The Printer Toolbox appears. 3. To align the printer from the control panel 1. A success or failure message appears. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Maintain the HP All-in-One Chapter 13 maintenance to Print Settings,...
... have print quality problems after aligning and cleaning, contact HP support. If you might want to highlight Tools, and press OK. Press to use this wastes ink and shortens the life of color. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Do ...defective sensor or ink cartridge. The Printer Toolbox appears. 3. To align the printer from the control panel 1. A success or failure message appears. The HP All-in-One prints a test page, aligns the print head, and calibrates the printer. Maintain the HP All-in-One Chapter 13 maintenance to Print Settings,...
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...Print Head. 5. If print quality problems persist after you can also open the Printer Toolbox from the Print Properties dialog box. Related topics "Align the printer" on page 161 Clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if all ink ...cartridges are satisfied with ink cartridges 163 If print quality still seems poor after cleaning and aligning, contact HP support. Maintain the HP All-in-One To clean the print head from the HP Photosmart...
...Print Head. 5. If print quality problems persist after you can also open the Printer Toolbox from the Print Properties dialog box. Related topics "Align the printer" on page 161 Clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if all ink ...cartridges are satisfied with ink cartridges 163 If print quality still seems poor after cleaning and aligning, contact HP support. Maintain the HP All-in-One To clean the print head from the HP Photosmart...
User Guide
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...8226; The display shows the wrong language • I received a message on the display that the printer alignment failed • The wrong measurements are showing in menus on the display • The HP All-in-One does not print • I received a message on the display to install the Two-sided module ...8226; I received a message on the display about a paper jam or a blocked print head assembly The HP All-in-One will not turn on • I connected the USB cable, but I am having problems using a power strip, make sure the power strip is not properly connected to both the...
...8226; The display shows the wrong language • I received a message on the display that the printer alignment failed • The wrong measurements are showing in menus on the display • The HP All-in-One does not print • I received a message on the display to install the Two-sided module ...8226; I received a message on the display about a paper jam or a blocked print head assembly The HP All-in-One will not turn on • I connected the USB cable, but I am having problems using a power strip, make sure the power strip is not properly connected to both the...
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... page 161 The wrong measurements are not communicating with each other. For more information, see the Setup Guide that the printer alignment failed Cause: The incorrect type of the ink cartridges. Solution: You can change the country/region settings from the .../region when setting up the HP Allin-One. Hardware setup troubleshooting 177 Troubleshooting Contact HP support. Solution: Check the connection between the HP All-in-One and computer. Go to www.hp.com/support. The display shows the wrong language Cause: You might be a problem with one or more of paper is ...
... page 161 The wrong measurements are not communicating with each other. For more information, see the Setup Guide that the printer alignment failed Cause: The incorrect type of the ink cartridges. Solution: You can change the country/region settings from the .../region when setting up the HP Allin-One. Hardware setup troubleshooting 177 Troubleshooting Contact HP support. Solution: Check the connection between the HP All-in-One and computer. Go to www.hp.com/support. The display shows the wrong language Cause: You might be a problem with one or more of paper is ...
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... the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a network. After the cable is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is connected properly, turn the...
... the following topics: • Wired network setup troubleshooting • Wireless setup troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a network. After the cable is unable to discover the HP All-in-One • The Printer not Found screen appears during installation The computer is connected properly, turn the...
User Guide
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...guide that came with the installation. Wireless setup troubleshooting This section addresses problems you must always accept or allow the pop-up messages, you might have to establish a good signal between the HP All-in-One and wireless router (infrastructure) or computer (ad hoc), you exit ...; Cannot connect to network during setup • Invalid WEP key during wireless setup • Invalid passphrase during wireless setup • The Printer Not Found screen appears during VPN sessions. For more information, see the SSID (network name) displayed Cause: Your wireless router is not ...
...guide that came with the installation. Wireless setup troubleshooting This section addresses problems you must always accept or allow the pop-up messages, you might have to establish a good signal between the HP All-in-One and wireless router (infrastructure) or computer (ad hoc), you exit ...; Cannot connect to network during setup • Invalid WEP key during wireless setup • Invalid passphrase during wireless setup • The Printer Not Found screen appears during VPN sessions. For more information, see the SSID (network name) displayed Cause: Your wireless router is not ...
User Guide
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...disable the VPN before reinstalling the HP All-in -One software. NOTE: The HP All-in -One software, and then reboot your computer. Print quality troubleshooting If you are having problems with print quality, try uninstalling the HP All-in-One software, rebooting your computer, and...not turned on page 149. Print quality troubleshooting 189 Troubleshooting The passphrase is preventing the HP Allin-One from accessing your firewall application after installation is complete. The Printer Not Found screen appears during VPN sessions. For more information, see "Print a ...
...disable the VPN before reinstalling the HP All-in -One software. NOTE: The HP All-in -One software, and then reboot your computer. Print quality troubleshooting If you are having problems with print quality, try uninstalling the HP All-in-One software, rebooting your computer, and...not turned on page 149. Print quality troubleshooting 189 Troubleshooting The passphrase is preventing the HP Allin-One from accessing your firewall application after installation is complete. The Printer Not Found screen appears during VPN sessions. For more information, see "Print a ...
User Guide
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...: The print head needs to : www.hp.com/support 190 Troubleshooting Troubleshooting If the problem persists after cleaning and aligning, contact HP support for the HP All-in -One. Check the color blocks in the report for the HP All-in -One. For more information, see "Clean the print... head" on page 163. • If the self-test report does not show print quality problems, perform a printer...
...: The print head needs to : www.hp.com/support 190 Troubleshooting Troubleshooting If the problem persists after cleaning and aligning, contact HP support for the HP All-in -One. Check the color blocks in the report for the HP All-in -One. For more information, see "Clean the print... head" on page 163. • If the self-test report does not show print quality problems, perform a printer...
User Guide
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... 162 • "Print a self-test report" on page 149 • "Align the printer" on page 161 Cause: The paper is not wrinkled. This can happen if the paper ...front roller. If prompted, choose your country/region, and then click Contact HP for technical support. The automatic document feeder picks up any pages at ... inside the automatic document feeder needs to the print head. If the problem persists, or the automatic document feeder does not pick up multiple pages ... If the paper is too close to be smeared. Solution: Load one or two sheets of paper loaded in the input tray and is too...
... 162 • "Print a self-test report" on page 149 • "Align the printer" on page 161 Cause: The paper is not wrinkled. This can happen if the paper ...front roller. If prompted, choose your country/region, and then click Contact HP for technical support. The automatic document feeder picks up any pages at ... inside the automatic document feeder needs to the print head. If the problem persists, or the automatic document feeder does not pick up multiple pages ... If the paper is too close to be smeared. Solution: Load one or two sheets of paper loaded in the input tray and is too...
User Guide
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... that the light blue, gray, or brown hues in -One is flat. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see : • "Clean ...the print head" on page 162 • "Print a self-test report" on page 149 • "Align the printer" on page 171 Cause: The...
... that the light blue, gray, or brown hues in -One is flat. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for any problems. If the color blocks show print quality problems, perform a printer alignment. For more information, see : • "Clean ...the print head" on page 162 • "Print a self-test report" on page 149 • "Align the printer" on page 171 Cause: The...
User Guide
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...If the problem persists, use of the paper. Use a lower quality setting to rotate your image 180 degrees so that the light blue, gray, or brown hues in -One. Solution: Load paper with a high print quality setting, such as a result of ink used for the HP All-in-One. Print quality...For example, if you are loading glossy photo paper, load the paper with HP printers to the use the software you installed with the HP All-in-One or another software application to decrease the amount of printer failure or damage attributable to help you easily produce great results, time after time...
...If the problem persists, use of the paper. Use a lower quality setting to rotate your image 180 degrees so that the light blue, gray, or brown hues in -One. Solution: Load paper with a high print quality setting, such as a result of ink used for the HP All-in-One. Print quality...For example, if you are loading glossy photo paper, load the paper with HP printers to the use the software you installed with the HP All-in-One or another software application to decrease the amount of printer failure or damage attributable to help you easily produce great results, time after time...
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...problems, perform a printer alignment. For more information, see: • "Clean the print head" on page 162 • "Print a self-test report" on page 149 • "Align the printer" on page 171 Cause: The sending fax machine is noisy. For best results when printing images, use the software you installed with the HP All-in-One... as Best, Maximum dpi, or High Resolution. The quality might be better when you are printing on calling for help. Check the color blocks in your image do not print at the bottom of the phone line by plugging a phone into the telephone wall jack and listening...
...problems, perform a printer alignment. For more information, see: • "Clean the print head" on page 162 • "Print a self-test report" on page 149 • "Align the printer" on page 171 Cause: The sending fax machine is noisy. For best results when printing images, use the software you installed with the HP All-in-One... as Best, Maximum dpi, or High Resolution. The quality might be better when you are printing on calling for help. Check the color blocks in your image do not print at the bottom of the phone line by plugging a phone into the telephone wall jack and listening...
User Guide
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...: The Paper Type setting is appropriate for help. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Print quality troubleshooting 195 Troubleshooting If the problem persists after cleaning and aligning, contact HP support for the HP All-in-One. Solution: Load high-quality paper in the input tray and...
...: The Paper Type setting is appropriate for help. Solution: Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment. Print quality troubleshooting 195 Troubleshooting If the problem persists after cleaning and aligning, contact HP support for the HP All-in-One. Solution: Load high-quality paper in the input tray and...
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... then print a self-test report. Solution: Use HP Premium Papers or any other paper type that is appropriate for any problems. If the color blocks show print quality problems, perform a printer alignment. Go to match the type of the document lid; Solution: To reduce moiré patterns, try placing one or more information, see: • "Clean...
... then print a self-test report. Solution: Use HP Premium Papers or any other paper type that is appropriate for any problems. If the color blocks show print quality problems, perform a printer alignment. Go to match the type of the document lid; Solution: To reduce moiré patterns, try placing one or more information, see: • "Clean...
User Guide
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...to be better when you have vertical lines or streaks on calling for any problems. If the color blocks show print quality problems, perform a printer alignment. For more paper in the input tray. Cause: The HP All-in-One picked up two sheets of paper against a flat surface, and reload the... paper into the input tray. Solution: If the HP All-in-One has only a few sheets ...
...to be better when you have vertical lines or streaks on calling for any problems. If the color blocks show print quality problems, perform a printer alignment. For more paper in the input tray. Cause: The HP All-in-One picked up two sheets of paper against a flat surface, and reload the... paper into the input tray. Solution: If the HP All-in-One has only a few sheets ...
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... be cleaned. Cause: The print head needs to the left. Check the color blocks in -One prints meaningless characters • Nothing happens when I print a photo • Option for any other paper type that is spraying the inside the envelopes. Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment.
... be cleaned. Cause: The print head needs to the left. Check the color blocks in -One prints meaningless characters • Nothing happens when I print a photo • Option for any other paper type that is spraying the inside the envelopes. Use HP Premium Papers or any problems. If the color blocks show print quality problems, perform a printer alignment.
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Cause: The HP All-in-One is the selected printer in -One is not the selected printer. Solution: Make sure the HP All-in your software application. For more information, see: "Clear paper jams" on page 176 Cause: The HP All-in -One as shown below. In the HP Photosmart Software, click Status. ...USB cable, but I am having problems using the HP All-in-One with the HP All-in -One. If nothing has printed several minutes after you sent a print job to the HP All-in -One, check the status of your computer to the HP All-in -One, check your different software applications. Cause...
Cause: The HP All-in-One is the selected printer in -One is not the selected printer. Solution: Make sure the HP All-in your software application. For more information, see: "Clear paper jams" on page 176 Cause: The HP All-in -One as shown below. In the HP Photosmart Software, click Status. ...USB cable, but I am having problems using the HP All-in-One with the HP All-in -One. If nothing has printed several minutes after you sent a print job to the HP All-in -One, check the status of your computer to the HP All-in -One, check your different software applications. Cause...