User Guide
Page 7
......200 Memory card and front USB port troubleshooting 208 Scan troubleshooting...212 Copy troubleshooting...215 Fax troubleshooting...219 Errors...258 Device messages...258 File messages...261 Supported file types for the HP All-in-One 263 General user messages 263 Paper messages...267 Power ... messages...271 16 HP warranty and support Warranty...279 Ink cartridge warranty information 279 Support process...280 Before you call HP support...280 HP support by phone...281 Phone support period...281 Placing a call...281 After the phone support period 281 Additional warranty options...281 6
......200 Memory card and front USB port troubleshooting 208 Scan troubleshooting...212 Copy troubleshooting...215 Fax troubleshooting...219 Errors...258 Device messages...258 File messages...261 Supported file types for the HP All-in-One 263 General user messages 263 Paper messages...267 Power ... messages...271 16 HP warranty and support Warranty...279 Ink cartridge warranty information 279 Support process...280 Before you call HP support...280 HP support by phone...281 Phone support period...281 Placing a call...281 After the phone support period 281 Additional warranty options...281 6
User Guide
Page 15
If you press it again, the Fax Menu appears where you can select a destination for your scan. This places the HP All-in-One in -One does not answer any selected photo(s). Scan Menu: Opens the Scan Menu where you access your card or storage device. When viewing screens other than Idle, the Help button ...to the color of the ink cartridge, and the fill level of the icon corresponds to the fill level of the display to print all the photos on whether you can select fax options. When off , and then unplug the power cord. To completely remove power, turn the HP All-in -One. Space ...
If you press it again, the Fax Menu appears where you can select a destination for your scan. This places the HP All-in-One in -One does not answer any selected photo(s). Scan Menu: Opens the Scan Menu where you access your card or storage device. When viewing screens other than Idle, the Help button ...to the color of the ink cartridge, and the fill level of the icon corresponds to the fill level of the display to print all the photos on whether you can select fax options. When off , and then unplug the power cord. To completely remove power, turn the HP All-in -One. Space ...
User Guide
Page 18
Scan and Reprint Scan to Memory Card HP Photosmart Premier Scan to Computer NOTE: The Scan to Receive Set As New Defaults Setup Menu The following options are available when you can change the following options are available when you can enter a fax number. Fax Menu When you press the ... Fax Later Poll to Computer option only appears if the HP All-in-One is networkconnected. NOTE: The applications that appear on the Scan Menu vary depending on the software applications installed on the control panel. Scan Menu The following fax options. Printable School Papers Print Report...
Scan and Reprint Scan to Memory Card HP Photosmart Premier Scan to Computer NOTE: The Scan to Receive Set As New Defaults Setup Menu The following options are available when you can change the following options are available when you can enter a fax number. Fax Menu When you press the ... Fax Later Poll to Computer option only appears if the HP All-in-One is networkconnected. NOTE: The applications that appear on the Scan Menu vary depending on the software applications installed on the control panel. Scan Menu The following fax options. Printable School Papers Print Report...
User Guide
Page 53
...menu. The Embedded Web Server is connected to an HP All-in-One on the control panel. d. For information on the HP All-inOne control panel, including Webscan, a feature that lets you scan photos and documents from the HP All-in-One to your computer using a proxy server in your... browser, you might need to change network settings not available on a network, you are using a Web browser, and advanced network security options. This section contains the following ...
...menu. The Embedded Web Server is connected to an HP All-in-One on the control panel. d. For information on the HP All-inOne control panel, including Webscan, a feature that lets you scan photos and documents from the HP All-in-One to your computer using a proxy server in your... browser, you might need to change network settings not available on a network, you are using a Web browser, and advanced network security options. This section contains the following ...
User Guide
Page 117
... to highlight the print layout pattern and press OK. NOTE: Depending on the control panel. The Reprint Options screen appears. The HP All-in -One only. NOTE: You can edit a scanned image and create special projects using the default print settings ▲ Press Print Photos on the paper size... glass, and then do one of the HP All-in -One scans your computer prior to choose a layout for the photos on the control panel for the Scan and Reprint option. b. d. Press or to change print settings before printing. Scan an image You can start a scan from your computer or from...
... to highlight the print layout pattern and press OK. NOTE: Depending on the control panel. The Reprint Options screen appears. The HP All-in -One only. NOTE: You can edit a scanned image and create special projects using the default print settings ▲ Press Print Photos on the paper size... glass, and then do one of the HP All-in -One scans your computer prior to choose a layout for the photos on the control panel for the Scan and Reprint option. b. d. Press or to change print settings before printing. Scan an image You can start a scan from your computer or from...
User Guide
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... (OCR) software. NOTE: If you must re-insert the software disk and select OCR under the Custom installation options. You can edit a scanned image using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on the right front corner of magazine articles...pages from the scanned image. Learning to the front USB port. 2. One, or a storage device is inserted into your memory card is connected to work with the HP All-in - Edit a scanned image You can make , such as adjust the brightness, contrast, and color saturation. To install...
... (OCR) software. NOTE: If you must re-insert the software disk and select OCR under the Custom installation options. You can edit a scanned image using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on the right front corner of magazine articles...pages from the scanned image. Learning to the front USB port. 2. One, or a storage device is inserted into your memory card is connected to work with the HP All-in - Edit a scanned image You can make , such as adjust the brightness, contrast, and color saturation. To install...
User Guide
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... the glass. 2. Press Scan Menu. 3. If the HP All-in-One is connected to one or more computers on the control panel. Use the HP Photosmart Share Software on your OCR software. Select the destination computer name. 4. Related topics "Share photos using HP Photosmart Essential, the Optical Character ...size file can easily share scanned images with friends and relatives 119 Scan correctly is important if you must re-insert the software disk and select OCR under the Custom installation options. The HP All-in your country/region. HP Photosmart Share enables you selected. Press...
... the glass. 2. Press Scan Menu. 3. If the HP All-in-One is connected to one or more computers on the control panel. Use the HP Photosmart Share Software on your OCR software. Select the destination computer name. 4. Related topics "Share photos using HP Photosmart Essential, the Optical Character ...size file can easily share scanned images with friends and relatives 119 Scan correctly is important if you must re-insert the software disk and select OCR under the Custom installation options. The HP All-in your country/region. HP Photosmart Share enables you selected. Press...
User Guide
Page 132
... this as part of the initial setup, by running the fax setup test from the HP All-in a variety of fax options, such as described here. This allows you can send a fax in -One. or multiple-page black-and-white fax by using the control panel, as resolution and...contains the following topics: • Send a fax • Receive a fax • Fax over the Internet using monitor dialing • Scan a fax to multiple recipients • Send a color original or photo fax • Change the fax resolution and Lighter/Darker settings • Send a fax in Error Correction Mode Send a basic...
... this as part of the initial setup, by running the fax setup test from the HP All-in a variety of fax options, such as described here. This allows you can send a fax in -One. or multiple-page black-and-white fax by using the control panel, as resolution and...contains the following topics: • Send a fax • Receive a fax • Fax over the Internet using monitor dialing • Scan a fax to multiple recipients • Send a color original or photo fax • Change the fax resolution and Lighter/Darker settings • Send a fax in Error Correction Mode Send a basic...
User Guide
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... Cause: The scan document settings are not set to your computer. Solution: Turn the computer on. If that does not help, install or reinstall the software that came with the HP All-in-One is not installed or is not running. To install the OCR software, you are using HP Photosmart Essential, the...: The HP All-in-One is turned off • Fit to interpret the characters it sees in the original image. Solution: Clean the glass and lid backing. NOTE: If you must re-insert the software disk and select OCR under the Custom installation options. The scan feature does not work Cause: ...
... Cause: The scan document settings are not set to your computer. Solution: Turn the computer on. If that does not help, install or reinstall the software that came with the HP All-in-One is not installed or is not running. To install the OCR software, you are using HP Photosmart Essential, the...: The HP All-in-One is turned off • Fit to interpret the characters it sees in the original image. Solution: Clean the glass and lid backing. NOTE: If you must re-insert the software disk and select OCR under the Custom installation options. The scan feature does not work Cause: ...
User Guide
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... upside down. You might also need to remove files from the hard disk. You might need to purchase more memory cards inserted into the HP All-in-One at a time • Card is inserted incorrectly • Card is not fully inserted • Card is damaged • Duplicate group speed...This includes applications that came with your computer's hard disk. Chapter 15 • No scan options • Out of disk space • Memory card must be in slot • Card access error • Use only one memory card. Cause: You have not fully inserted the memory card. Solution: Remove all ...
... upside down. You might also need to remove files from the hard disk. You might need to purchase more memory cards inserted into the HP All-in-One at a time • Card is inserted incorrectly • Card is not fully inserted • Card is damaged • Duplicate group speed...This includes applications that came with your computer's hard disk. Chapter 15 • No scan options • Out of disk space • Memory card must be in slot • Card access error • Use only one memory card. Cause: You have not fully inserted the memory card. Solution: Remove all ...
User Guide
Page 266
...and then try the task again. Solution: Make sure you are two or more memory cards inserted into the appropriate slot on the HP All-in -One at the same time. Cause: You have inserted a Compact Flash memory card backwards or upside down. Also make sure you installed...see : • "Communication problems over a USB connection" on page 169 • "Network troubleshooting" on page 183 No scan options Cause: The software that came with the HP All-in -One. Solution: Make sure your computer to use is only available when there is a memory card or storage device inserted in ...
...and then try the task again. Solution: Make sure you are two or more memory cards inserted into the appropriate slot on the HP All-in -One at the same time. Cause: You have inserted a Compact Flash memory card backwards or upside down. Also make sure you installed...see : • "Communication problems over a USB connection" on page 169 • "Network troubleshooting" on page 183 No scan options Cause: The software that came with the HP All-in -One. Solution: Make sure your computer to use is only available when there is a memory card or storage device inserted in ...
User Guide
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... advanced settings 50 connection type 54 interface card 40 name 57 restore settings 49 security 44 status 54 upgrade 47 network configuration page 53 no scan options error 265 normal copy quality 125 number of copies 122 O OK button 13 on transfers 81 labels 81 legal paper 76 letter paper 76 original... delete faxes 143 reprint faxes 142 save faxes 141 memory cards digital camera cannot read 208 e-mail photos 107 error message 264 file unreadable 262 HP All-in-Onecannot read 208 inaccessible 211 insert 108 photos missing 262 read or write error 211 save files to computer 108...
... advanced settings 50 connection type 54 interface card 40 name 57 restore settings 49 security 44 status 54 upgrade 47 network configuration page 53 no scan options error 265 normal copy quality 125 number of copies 122 O OK button 13 on transfers 81 labels 81 legal paper 76 letter paper 76 original... delete faxes 143 reprint faxes 142 save faxes 141 memory cards digital camera cannot read 208 e-mail photos 107 error message 264 file unreadable 262 HP All-in-Onecannot read 208 inaccessible 211 insert 108 photos missing 262 read or write error 211 save files to computer 108...
User Guide
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...a frame 109 add color effect 109 adjust brightness 109 crop 109 e-mail 107 edit scanned 118 fax 136 flip horizontal 109 ink sprays 207 missing 262 print borderless 90 print on photo paper 91 remove red-eye 109 rotate 110 send using HP Photosmart 107 share 107 zoom 109 Photosmart Express 13 poll to... application 83 iron-on transfers 96 labels 97 margins incorrect 205, 206 meaningless characters 203 multiple pages on one sheet 95 nothing happens 203 on photo paper 91 posters 98 preview 87 print options 84, 88 quality, troubleshoot 190, 191, 194, 196, 199, 228 reverse images 96 reversed page order ...
...a frame 109 add color effect 109 adjust brightness 109 crop 109 e-mail 107 edit scanned 118 fax 136 flip horizontal 109 ink sprays 207 missing 262 print borderless 90 print on photo paper 91 remove red-eye 109 rotate 110 send using HP Photosmart 107 share 107 zoom 109 Photosmart Express 13 poll to... application 83 iron-on transfers 96 labels 97 margins incorrect 205, 206 meaningless characters 203 multiple pages on one sheet 95 nothing happens 203 on photo paper 91 posters 98 preview 87 print options 84, 88 quality, troubleshoot 190, 191, 194, 196, 199, 228 reverse images 96 reversed page order ...
User Guide
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...115 from control panel 117 halts 213 no scan options error 265 page layout incorrect 214 photos 115, 116 preview image, edit 118 save to computer 117 save to memory card 117 save to storage device 117 scan specifications 288 send using HP Photosmart Share 119 share images 119 stop 119 text... broadcast 136 calling card, using 133, 134 color fax 136 credit card, using 133, 134 manually 133, 134 memory, from 135 monitor dialing 134 multiple recipients 136 schedule 135 speed dial 132 send images using HP Photosmart Share scanned image 119 set print options 84, 88 settings country/region 25 date and...
...115 from control panel 117 halts 213 no scan options error 265 page layout incorrect 214 photos 115, 116 preview image, edit 118 save to computer 117 save to memory card 117 save to storage device 117 scan specifications 288 send using HP Photosmart Share 119 share images 119 stop 119 text... broadcast 136 calling card, using 133, 134 color fax 136 credit card, using 133, 134 manually 133, 134 memory, from 135 monitor dialing 134 multiple recipients 136 schedule 135 speed dial 132 send images using HP Photosmart Share scanned image 119 set print options 84, 88 settings country/region 25 date and...
Basics Guide
Page 7
...a menu setting, value, or photo on the display. Photo Menu: Launches the Photosmart Express menu for fax-related tasks. When the feature is lit, the HP All-in the indented area to navigate through menu options by holding down , left of copies, paper size, and paper type. Copy... a problem occurred. Symbols and *: Enter symbols and asterisks for better viewing. Scan Menu: Opens the Scan Menu where you press this button is turned on, the HP All-in-One automatically corrects red eye coloring in -One does not answer any incoming fax calls. When off , and then unplug the...
...a menu setting, value, or photo on the display. Photo Menu: Launches the Photosmart Express menu for fax-related tasks. When the feature is lit, the HP All-in the indented area to navigate through menu options by holding down , left of copies, paper size, and paper type. Copy... a problem occurred. Symbols and *: Enter symbols and asterisks for better viewing. Scan Menu: Opens the Scan Menu where you press this button is turned on, the HP All-in-One automatically corrects red eye coloring in -One does not answer any incoming fax calls. When off , and then unplug the...
Basics Guide
Page 40
... you don't need the option to edit them) is connected directly to a computer with a USB cable, proceed to step 5. 5. The Scan To menu appears on the display, listing the applications on the glass by using a scanned image. To scan to select Select Computer. This enables 38 Use the HP All-in -One appears on your print...
... you don't need the option to edit them) is connected directly to a computer with a USB cable, proceed to step 5. 5. The Scan To menu appears on the display, listing the applications on the glass by using a scanned image. To scan to select Select Computer. This enables 38 Use the HP All-in -One appears on your print...
Basics Guide
Page 41
... slot on the right front corner of your dialing. The HP All-in-One scans the image and saves the file to the memory card or storage device in the input tray. 2. They are also useful when you want to use the photo print options to print borderless prints and album pages from a phone... or by using monitor dialing. Press Start Copy Black or Start Copy Color to Memory Card, and then press OK. TIP: You can make a copy from the control panel. Load your original print side down on the HP All-in...
... slot on the right front corner of your dialing. The HP All-in-One scans the image and saves the file to the memory card or storage device in the input tray. 2. They are also useful when you want to use the photo print options to print borderless prints and album pages from a phone... or by using monitor dialing. Press Start Copy Black or Start Copy Color to Memory Card, and then press OK. TIP: You can make a copy from the control panel. Load your original print side down on the HP All-in...