Setup Guide
Page 12
... until Network is successful, go to step C3. 12 • HP All-in-One Display keyboard tips: To Select: use the first one of the following: • Press to highlight the name of detected networks appears on the HP All-in-One. d Press to complete the network setup. If the WEP key or... on the display to highlight Wireless Setup Wizard, and then press OK. f If your wireless network. HP Photosmart C7100 All-in-One series Basics Guide If you have problems connecting to enter text. e Do one . See Display keyboard tips to the network, see the Basics Guide for the WEP key or WPA ...
... until Network is successful, go to step C3. 12 • HP All-in-One Display keyboard tips: To Select: use the first one of the following: • Press to highlight the name of detected networks appears on the HP All-in-One. d Press to complete the network setup. If the WEP key or... on the display to highlight Wireless Setup Wizard, and then press OK. f If your wireless network. HP Photosmart C7100 All-in-One series Basics Guide If you have problems connecting to enter text. e Do one . See Display keyboard tips to the network, see the Basics Guide for the WEP key or WPA ...
Setup Guide
Page 15
... troubleshooting information. Problem: You are no blank spaces at the beginning or end. Problem: I have an active connection, try the following: • Turn your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard. Put your HP All-in -One. • Make sure your firewall. HP Photosmart C7100 All-in -One • 15...
... troubleshooting information. Problem: You are no blank spaces at the beginning or end. Problem: I have an active connection, try the following: • Turn your wireless router into SecureEasySetup mode again, and then rerun the Wireless Setup Wizard. Put your HP All-in -One. • Make sure your firewall. HP Photosmart C7100 All-in -One • 15...
Basics Guide
Page 10
... color effects, photo brightness, frames, and red-eye removal. See the display for more information about the software, see the onscreen Help. The software provides a fast and easy way to make prints of a photo or multiple photos at the same time on the display. Attention light: Indicates a problem ...One overview (continued) Label 20 21 22 23 24 25 26 27 28 29 Name and Description Reprints: Scans a photo and prints it. You can use this feature is turned on the display. Cancel: Stops the current operation and returns to adjust the crop box when printing. Use the HP Photosmart...
... color effects, photo brightness, frames, and red-eye removal. See the display for more information about the software, see the onscreen Help. The software provides a fast and easy way to make prints of a photo or multiple photos at the same time on the display. Attention light: Indicates a problem ...One overview (continued) Label 20 21 22 23 24 25 26 27 28 29 Name and Description Reprints: Scans a photo and prints it. You can use this feature is turned on the display. Cancel: Stops the current operation and returns to adjust the crop box when printing. Use the HP Photosmart...
Basics Guide
Page 11
...resources, both printed and onscreen, provide information about setting up and using the HP All-in other publications. To access the HP Photosmart Software Help on select topics. If you have problems during setup, see Troubleshooting in the last section of the software included with ...your device for the HP All-in -One. In the Device Support area, click Onscreen Guide or Troubleshooting. - In the HP Solution ...
...resources, both printed and onscreen, provide information about setting up and using the HP All-in other publications. To access the HP Photosmart Software Help on select topics. If you have problems during setup, see Troubleshooting in the last section of the software included with ...your device for the HP All-in -One. In the Device Support area, click Onscreen Guide or Troubleshooting. - In the HP Solution ...
Basics Guide
Page 39
... phone line as you would a regular analog phone. Fax setup 36 HP Photosmart C7100 All-in the sections that you have answered all the questions in the previous section and have a computer dial-up modem on the HP All-in-One? ❑ Yes, I have an answering machine that share the phone... calls when the phone rings. 4. Chapter 3 and another phone cord, you might experience problems sending and receiving faxes. Do you will use another phone number with the HP All-in the box to connect one end to your telephone wall jack and the other end to a voice mail service through...
... phone line as you would a regular analog phone. Fax setup 36 HP Photosmart C7100 All-in the sections that you have answered all the questions in the previous section and have a computer dial-up modem on the HP All-in-One? ❑ Yes, I have an answering machine that share the phone... calls when the phone rings. 4. Chapter 3 and another phone cord, you might experience problems sending and receiving faxes. Do you will use another phone number with the HP All-in the box to connect one end to your telephone wall jack and the other end to a voice mail service through...
Basics Guide
Page 79
...USB cable into the back of your country/region, and then click Contact HP for information on calling for example, colored paper, paper with the HP All-in the input tray (for technical support. 76 HP Photosmart C7100 All-in -One. For more information on installing the software and connecting the USB cable, ...plain white letter or A4 paper into the back of the HP All-in -One series You can change the language settings at any USB port on the back of your language and country/region 1. I am having problems using the HP All-in the USB cable until prompted by the onscreen instructions...
...USB cable into the back of your country/region, and then click Contact HP for information on calling for example, colored paper, paper with the HP All-in the input tray (for technical support. 76 HP Photosmart C7100 All-in -One. For more information on installing the software and connecting the USB cable, ...plain white letter or A4 paper into the back of the HP All-in -One series You can change the language settings at any USB port on the back of your language and country/region 1. I am having problems using the HP All-in the USB cable until prompted by the onscreen instructions...
Basics Guide
Page 81
...send or receive a fax successfully, there might need to reset the date and time later, when you have correctly connected the HP All-in -One, you experience problems faxing, contact HP Support. The "Fax Connected to Active Telephone Wall Jack" test failed Solution What to do not use the phone cord that... between the telephone wall jack and the HP All-in -One series Using the phone cord supplied in the box with the HP All-in-One 78 HP Photosmart C7100 All-in -One to the telephone wall jack. Note Depending how long the HP All-in-One is finished and in -One. Run the test again. After a ...
...send or receive a fax successfully, there might need to reset the date and time later, when you have correctly connected the HP All-in -One, you experience problems faxing, contact HP Support. The "Fax Connected to Active Telephone Wall Jack" test failed Solution What to do not use the phone cord that... between the telephone wall jack and the HP All-in -One series Using the phone cord supplied in the box with the HP All-in-One 78 HP Photosmart C7100 All-in -One to the telephone wall jack. Note Depending how long the HP All-in-One is finished and in -One. Run the test again. After a ...
Basics Guide
Page 83
... cord to make sure the phone cord is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then run the test again. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other...time, until you have correctly connected the HP All-in-One to fail. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series If you do not hear a...
... cord to make sure the phone cord is causing a problem, disconnect everything except the HP All-in-One from the phone line, and then run the test again. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other...time, until you have correctly connected the HP All-in-One to fail. Troubleshooting and support Chapter 5 labeled 1-LINE on the back of the HP All-in-One. 1 Telephone wall jack 2 Use the phone cord supplied in the box with the HP All-in-One 80 HP Photosmart C7100 All-in-One series If you do not hear a...
Basics Guide
Page 85
...the phone cord supplied in the box with the HP All-in-One This special 2-wire phone cord is different from the more common 4-wire phone cords you might already have in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in-One series Check the end of the cord and compare... it up properly. Press the On button to turn on the HP All-in-One. One end of this special 2-wire phone cord should be connected to the port labeled 1-LINE on how to fix the problem. Cause The HP All-in-One ...
...the phone cord supplied in the box with the HP All-in-One This special 2-wire phone cord is different from the more common 4-wire phone cords you might already have in your telephone wall jack, as shown below . 82 HP Photosmart C7100 All-in-One series Check the end of the cord and compare... it up properly. Press the On button to turn on the HP All-in-One. One end of this special 2-wire phone cord should be connected to the port labeled 1-LINE on how to fix the problem. Cause The HP All-in-One ...
Basics Guide
Page 87
...is off the hook, or if you use . Cause Other equipment that you have assigned one of the following: ● An Internet phone service ● A PBX system 84 HP Photosmart C7100 All-in -One with the phone line. Cause The Fax Speed setting is connected correctly. Solution Check the ...send and receive faxes at a slower rate. Solution ● Make sure the HP All-in -One with the HP All-in-One, preventing the HP All-in -One will not be labeled "multi-combi" or something similar. If the problem persists, turn Error Correction Mode (ECM) off the hook. Solution Make sure extension...
...is off the hook, or if you use . Cause Other equipment that you have assigned one of the following: ● An Internet phone service ● A PBX system 84 HP Photosmart C7100 All-in -One with the phone line. Cause The Fax Speed setting is connected correctly. Solution Check the ...send and receive faxes at a slower rate. Solution ● Make sure the HP All-in -One with the HP All-in-One, preventing the HP All-in -One will not be labeled "multi-combi" or something similar. If the problem persists, turn Error Correction Mode (ECM) off the hook. Solution Make sure extension...
Basics Guide
Page 89
..., Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. 86 HP Photosmart C7100 All-in -One is correct and in the proper format. Solution Note This possible solution applies only in the countries... If you entered is having problems. Solution To check this, try calling the fax number from a telephone and listen for any problems. The HP All-in -One series Cause The telephone used ... your phone system. Cause You did not press Start Fax Black or Start Fax Color within three seconds of hearing fax tones. Cause The receiving fax machine is not ...
..., Russia, Saudi Arabia, Singapore, Spain, Taiwan, Thailand, USA, Venezuela, and Vietnam. 86 HP Photosmart C7100 All-in -One is correct and in the proper format. Solution Note This possible solution applies only in the countries... If you entered is having problems. Solution To check this, try calling the fax number from a telephone and listen for any problems. The HP All-in -One series Cause The telephone used ... your phone system. Cause You did not press Start Fax Black or Start Fax Color within three seconds of hearing fax tones. Cause The receiving fax machine is not ...
Basics Guide
Page 91
...; Reconnect the answering machine and record your message. You also need to set up properly with the HP All-in-One, you might have one of the following problems: ● Your outgoing message might be too long or too loud to detect fax tones, and the sending fax machine might disconnect. ●... to answer for fax calls, you must connect the answering machine directly to the HP All-in-One using the port labeled 2-EXT, as the HP All-inOne, check to the OUT port on the answering machine 88 HP Photosmart C7100 All-in duration. Record a message that are set to receive a fax again...
...; Reconnect the answering machine and record your message. You also need to set up properly with the HP All-in-One, you might have one of the following problems: ● Your outgoing message might be too long or too loud to detect fax tones, and the sending fax machine might disconnect. ●... to answer for fax calls, you must connect the answering machine directly to the HP All-in-One using the port labeled 2-EXT, as the HP All-inOne, check to the OUT port on the answering machine 88 HP Photosmart C7100 All-in duration. Record a message that are set to receive a fax again...
Basics Guide
Page 93
...print the Fax Log. Troubleshooting and support Chapter 5 One from receiving faxes and Backup Fax Reception is set up properly with the HP All-in-One or the Rings to Answer setting is not correct. 90 HP Photosmart C7100 All-in -One is turned off. Press the On button to turn... on the device. ● The HP All-in-One is not set to resend any packing materials), and then turn the HP All-in -One. After you can begin printing all faxes stored in memory are deleted, including any problems found , the HP...
...print the Fax Log. Troubleshooting and support Chapter 5 One from receiving faxes and Backup Fax Reception is set up properly with the HP All-in-One or the Rings to Answer setting is not correct. 90 HP Photosmart C7100 All-in -One is turned off. Press the On button to turn... on the device. ● The HP All-in-One is not set to resend any packing materials), and then turn the HP All-in -One. After you can begin printing all faxes stored in memory are deleted, including any problems found , the HP...
Basics Guide
Page 95
... Profiler is being sent or received by the device over the network. 92 HP Photosmart C7100 All-in-One series Troubleshooting and support Chapter 5 Network setup troubleshooting This section addresses problems you might encounter while setting up a network. ● Wired network setup ...● Network software installation troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network. ● The computer is unable to discover the HP All-in-One ● I received a System Requirements Error: No TCP/IP ●...
... Profiler is being sent or received by the device over the network. 92 HP Photosmart C7100 All-in-One series Troubleshooting and support Chapter 5 Network setup troubleshooting This section addresses problems you might encounter while setting up a network. ● Wired network setup ...● Network software installation troubleshooting Wired network setup troubleshooting This section addresses problems you might encounter setting up a wired network. ● The computer is unable to discover the HP All-in-One ● I received a System Requirements Error: No TCP/IP ●...
Basics Guide
Page 97
...; Use AutoIP to assign IP addresses to the remaining computers and the HP All-in -One is not connected properly to network. Press until Print Network Configuration Page is turned off.. 94 HP Photosmart C7100 All-in -One. I am using a cable modem without a router and I do not have a ...● Error message: Cannot connect to network ● Error message: Cannot connect to the network. Wireless setup troubleshooting This section addresses problems you must use AutoIP to assign IP addresses to the other computers and to the access point before a connection could be sending an ...
...; Use AutoIP to assign IP addresses to the remaining computers and the HP All-in -One is not connected properly to network. Press until Print Network Configuration Page is turned off.. 94 HP Photosmart C7100 All-in -One. I am using a cable modem without a router and I do not have a ...● Error message: Cannot connect to network ● Error message: Cannot connect to the network. Wireless setup troubleshooting This section addresses problems you must use AutoIP to assign IP addresses to the other computers and to the access point before a connection could be sending an ...
Basics Guide
Page 103
...date. Troubleshooting and support Chapter 5 One. Ink cartridge problem Cause The indicated ink cartridge(s) are missing or are near expiration. Contact HP customer support. For more information, see : Replace the ink cartridges Cause The ink cartridge(s) are expired message, 100 HP Photosmart C7100 All-in this guide. ...receive an ink cartridge(s) are out of the ink cartridges are damaged. If there are no ink cartridges missing from the HP All-in -One, the ink cartridge contacts might have a damaged ink cartridge. Each ink cartridge has an expiration date. For more of ...
...date. Troubleshooting and support Chapter 5 One. Ink cartridge problem Cause The indicated ink cartridge(s) are missing or are near expiration. Contact HP customer support. For more information, see : Replace the ink cartridges Cause The ink cartridge(s) are expired message, 100 HP Photosmart C7100 All-in this guide. ...receive an ink cartridge(s) are out of the ink cartridges are damaged. If there are no ink cartridges missing from the HP All-in -One, the ink cartridge contacts might have a damaged ink cartridge. Each ink cartridge has an expiration date. For more of ...
Basics Guide
Page 107
.... Proactive device updates, support alerts, and HP newsgrams that came with the HP All-in -One and troubleshooting information for the HP All-in -One series Can you have a problem, follow these questions: - HP online support is available from HP at about the extended service plans. 104 HP Photosmart C7100 All-in -One at www.hp.com/support. Help may also be...
.... Proactive device updates, support alerts, and HP newsgrams that came with the HP All-in -One and troubleshooting information for the HP All-in -One series Can you have a problem, follow these questions: - HP online support is available from HP at about the extended service plans. 104 HP Photosmart C7100 All-in -One at www.hp.com/support. Help may also be...
Basics Guide
Page 113
See computer modem peer-to 63 slots 3 missing ink cartridge 100 modem. troubleshoot 77 voice mail, set up 44, 51 fax problems fax tones recorded 90 receiving 81, 87 sending 81, 85, 86 film change original type 64 load 58 scan 64 network advanced settings 24 ... 7 physical specifications 106 power specifications 106 print from software application 67 specifications 105 print head failure 102 110 HP Photosmart C7100 All-in-One series See computer modem N negatives change original type 64 load 58 scan 64 firmware version 27 G gateway, default setting 28, 29 general information, configuration ...
See computer modem peer-to 63 slots 3 missing ink cartridge 100 modem. troubleshoot 77 voice mail, set up 44, 51 fax problems fax tones recorded 90 receiving 81, 87 sending 81, 85, 86 film change original type 64 load 58 scan 64 network advanced settings 24 ... 7 physical specifications 106 power specifications 106 print from software application 67 specifications 105 print head failure 102 110 HP Photosmart C7100 All-in-One series See computer modem N negatives change original type 64 load 58 scan 64 firmware version 27 G gateway, default setting 28, 29 general information, configuration ...