Basic Guide
Page 29
... support contact information, see the onscreen Help that came with the HP Allin-One. To uninstall and reinstall the software 1. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions...already installed it . 5. To verify that the software is complete, the HP Digital Imaging Monitor icon appears in -One software is important that came with the product. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been...
... support contact information, see the onscreen Help that came with the HP Allin-One. To uninstall and reinstall the software 1. Double-click Add/Remove Programs (or click Uninstall a program). 3. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. Follow the onscreen instructions...already installed it . 5. To verify that the software is complete, the HP Digital Imaging Monitor icon appears in -One software is important that came with the product. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been...
Basic Guide
Page 32
...using your HP All-in-One over a network, try reconnecting the Ethernet cable to the computer and the router. Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. Make sure the HP Device Discovery... successfully installed the HP Photosmart Software on and another that the product is on your product or have never run the Wireless Setup Wizard from the product control panel. If you need to run the Network Diagnostic tool ▲ In the Solution Center, click Settings, click...
...using your HP All-in-One over a network, try reconnecting the Ethernet cable to the computer and the router. Double-click the HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. Make sure the HP Device Discovery... successfully installed the HP Photosmart Software on and another that the product is on your product or have never run the Wireless Setup Wizard from the product control panel. If you need to run the Network Diagnostic tool ▲ In the Solution Center, click Settings, click...
User Guide
Page 18
...the visual keyboard, and then press OK. • To enter symbols, select the .@! Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to other basic HP imaging software features, such as saving and viewing your photos. • To enter numbers, select the ... panel, access the software help through the HP Solution Center. After you do not see the HP Photosmart Software Help contents book at the top of your photos. Overview Use the HP Photosmart Software 15 button on the display. Look for the HP Photosmart Software Help contents book at the top. ...
...the visual keyboard, and then press OK. • To enter symbols, select the .@! Use the HP Photosmart Software The HP Photosmart Software provides a fast and easy way to other basic HP imaging software features, such as saving and viewing your photos. • To enter numbers, select the ... panel, access the software help through the HP Solution Center. After you do not see the HP Photosmart Software Help contents book at the top of your photos. Overview Use the HP Photosmart Software 15 button on the display. Look for the HP Photosmart Software Help contents book at the top. ...
User Guide
Page 81
... print job 1. Print 78 Print from within your software application. Select the Show Preview Before Printing check box. 8. In the HP preview window, do one of the following print tasks: • General Everyday Printing: Print documents quickly. • Photo Printing-Borderless: Print to make... your own shortcuts for the following : • To print, click Start Printing. • To cancel, click Cancel Printing. In the HP Solution Center, click Settings, point to the print settings, and click OK. Chapter 7 To preview your computer On the File menu in the input ...
... print job 1. Print 78 Print from within your software application. Select the Show Preview Before Printing check box. 8. In the HP preview window, do one of the following print tasks: • General Everyday Printing: Print documents quickly. • Photo Printing-Borderless: Print to make... your own shortcuts for the following : • To print, click Start Printing. • To cancel, click Cancel Printing. In the HP Solution Center, click Settings, point to the print settings, and click OK. Chapter 7 To preview your computer On the File menu in the input ...
User Guide
Page 126
...ink cartridge. The estimated ink levels for an extended period of the shopping links on the page. Work with ink cartridges 123 In the HP Solution Center, click Settings, point to highlight Display Ink Gauge, and then press OK. Click the Estimated Ink Level tab. If you follow the... Services button. The Printer Toolbox appears. 2. If prompted, choose your product, and then click one of time. This can also open the Printer Toolbox from the HP Photosmart Software 1. Maintain the HP All-in the Start Here guide for installing the printhead and the ink cartridges. Press the down...
...ink cartridge. The estimated ink levels for an extended period of the shopping links on the page. Work with ink cartridges 123 In the HP Solution Center, click Settings, point to highlight Display Ink Gauge, and then press OK. Click the Estimated Ink Level tab. If you follow the... Services button. The Printer Toolbox appears. 2. If prompted, choose your product, and then click one of time. This can also open the Printer Toolbox from the HP Photosmart Software 1. Maintain the HP All-in the Start Here guide for installing the printhead and the ink cartridges. Press the down...
User Guide
Page 130
.... In the HP Solution Center, click Settings. 3. You should only initiate the next phase of cleaning if the print quality is streaked or has any button to return to highlight Clean Printhead, and then press OK. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper...
.... In the HP Solution Center, click Settings. 3. You should only initiate the next phase of cleaning if the print quality is streaked or has any button to return to highlight Clean Printhead, and then press OK. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper...
User Guide
Page 131
... the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced. The Printer Toolbox appears. 4. Maintain the HP All-in -One Press Setup. 2. In the Print...area, click Printer Toolbox. Click Align the Printer. To align the printer from the control panel 1. In the HP Solution Center, click Settings. 3. To align the printhead from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the main input tray. 2. Recycle or...
... the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced. The Printer Toolbox appears. 4. Maintain the HP All-in -One Press Setup. 2. In the Print...area, click Printer Toolbox. Click Align the Printer. To align the printer from the control panel 1. In the HP Solution Center, click Settings. 3. To align the printhead from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the main input tray. 2. Recycle or...
User Guide
Page 140
..., follow the prompts to select your product and purchase ink cartridges. To order ink cartridges from the HP Web site. To order HP printing supplies through the HP Solution Center 1. You can also open the Printer Toolbox from your desktop to connect to find out the correct ink... cartridge reorder numbers for your product, and then click one of original HP printing supplies that are preselected; NOTE: Ordering...
..., follow the prompts to select your product and purchase ink cartridges. To order ink cartridges from the HP Web site. To order HP printing supplies through the HP Solution Center 1. You can also open the Printer Toolbox from your desktop to connect to find out the correct ink... cartridge reorder numbers for your product, and then click one of original HP printing supplies that are preselected; NOTE: Ordering...
User Guide
Page 149
... product name and software version number) • HP Software update • HP Share to the HP Photosmart Software. NOTE: When the computer is manufactured by HP or Compaq, do one of the computer utilities, such as the anti-virus software, but are related to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. On...
... product name and software version number) • HP Software update • HP Share to the HP Photosmart Software. NOTE: When the computer is manufactured by HP or Compaq, do one of the computer utilities, such as the anti-virus software, but are related to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. On...
User Guide
Page 183
... as copying or scanning, your computer, open the printer folder and see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. Cause: The status of the following: • Disconnect the USB cable...solution. Try to print. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any messages. Solution 5: Wait until the product completes the current operation Solution: If the product is performing another task. If the print job remains in the print queue. To check the printer driver status ▲ In the HP Solution Center...
... as copying or scanning, your computer, open the printer folder and see if the cancelled job remains in the queue, try one or both of the printer driver had a paper jam. Cause: The status of the following: • Disconnect the USB cable...solution. Try to print. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any messages. Solution 5: Wait until the product completes the current operation Solution: If the product is performing another task. If the print job remains in the print queue. To check the printer driver status ▲ In the HP Solution Center...
User Guide
Page 186
..., the product is turned off . If this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Print troubleshooting 183 Troubleshooting Cause: The status of the printer driver had...
..., the product is turned off . If this did not solve the issue, try the next solution. If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Print troubleshooting 183 Troubleshooting Cause: The status of the printer driver had...
User Guide
Page 213
... failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is running • Solution 4: Check the status of the following solutions separately. Select HP Photosmart All-In-One Driver Software, and then...If you might not be complete, and you cannot make a copy to verify that all the icons are present. Open the HP Solution Center and verify that the hardware is important that the software was installed correctly. Double-click Add/Remove Programs (or click Uninstall ...
... failure patch • Solution 11: Check the USB chipset and controller • Solution 12: Uninstall and then reinstall the software Solution 1: Verify if the software is running • Solution 4: Check the status of the following solutions separately. Select HP Photosmart All-In-One Driver Software, and then...If you might not be complete, and you cannot make a copy to verify that all the icons are present. Open the HP Solution Center and verify that the hardware is important that the software was installed correctly. Double-click Add/Remove Programs (or click Uninstall ...
User Guide
Page 215
... to scan again. To check that the product is listed in -One series 2. 5. Solution 4: Check the status of the product in the HP Solution Center Solution: Check the status of the product connected to the HP Solution Center. Click Status. Cause: There might have been two instances of the...computer restarts, try the next solution. 212 Troubleshooting Troubleshooting If the product is working properly, a message appears indicating your product is not present, restart the computer. 3. Look for the product with a copy number included, such as HP Photosmart C6300 All-in the Select Device...
... to scan again. To check that the product is listed in -One series 2. 5. Solution 4: Check the status of the product in the HP Solution Center Solution: Check the status of the product connected to the HP Solution Center. Click Status. Cause: There might have been two instances of the...computer restarts, try the next solution. 212 Troubleshooting Troubleshooting If the product is working properly, a message appears indicating your product is not present, restart the computer. 3. Look for the product with a copy number included, such as HP Photosmart C6300 All-in the Select Device...
User Guide
Page 218
... the Imaging application, click File and then click Select Device. 7. Select the product from the product using TWAIN software instead of the HP Solution Center. Cause: The product was a problem with Windows Image Acquisition (WIA) instead of the product. Restart the computer. 9. To scan using... WIA, this did not solve the issue, try the next solution. Solution 7: Try scanning with Windows Image Acquisition (WIA) Solution: Try scanning with the HP Solution Center. 8. You can continue to use WIA to scan, or try to the computer. On ...
... the Imaging application, click File and then click Select Device. 7. Select the product from the product using TWAIN software instead of the HP Solution Center. Cause: The product was a problem with Windows Image Acquisition (WIA) instead of the product. Restart the computer. 9. To scan using... WIA, this did not solve the issue, try the next solution. Solution 7: Try scanning with Windows Image Acquisition (WIA) Solution: Try scanning with the HP Solution Center. 8. You can continue to use WIA to scan, or try to the computer. On ...
User Guide
Page 225
... the computer is manufactured by HP or Compaq, do one of the computer utilities, such...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP... is a check mark next to Load Startup Items, click the check mark to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. c. Click Disable all the items that it . b. Click...
... the computer is manufactured by HP or Compaq, do one of the computer utilities, such...HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP... is a check mark next to Load Startup Items, click the check mark to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. c. Click Disable all the items that it . b. Click...
User Guide
Page 235
...applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Chapter 14 5. Do not connect the...are listed in the Start Here guide that you are still having trouble scanning, remove the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled...
...applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Chapter 14 5. Do not connect the...are listed in the Start Here guide that you are still having trouble scanning, remove the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled...
User Guide
Page 239
... • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might not have restarted the computer after installing the product software. If this did not solve the issue, try the next solution. CAUTION: If the computer is resolved. • Solution 1: Restart the computer • Solution 2: Uninstall and reinstall the HP Photosmart Software Solution 1: Restart...
... • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might not have restarted the computer after installing the product software. If this did not solve the issue, try the next solution. CAUTION: If the computer is resolved. • Solution 1: Restart the computer • Solution 2: Uninstall and reinstall the HP Photosmart Software Solution 1: Restart...
User Guide
Page 240
.... NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Follow the onscreen instructions and the instructions...following additional applications from your computer and then restart your computer's CD-ROM drive and then start the Setup program. Insert the HP Photosmart CD-ROM into your computer. Disconnect the product from the Add/Remove Programs list, if they are related to restart later. 5....
.... NOTE: If the Setup program does not appear, locate the setup.exe file on the computer to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Follow the onscreen instructions and the instructions...following additional applications from your computer and then restart your computer's CD-ROM drive and then start the Setup program. Insert the HP Photosmart CD-ROM into your computer. Disconnect the product from the Add/Remove Programs list, if they are related to restart later. 5....
User Guide
Page 241
... Programs list. 4. Remove all the items that are listed in the Start Here guide that you originally installed the HP Photosmart Software. Do not connect the product to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Troubleshooting Error occurred while communicating with...
... Programs list. 4. Remove all the items that are listed in the Start Here guide that you originally installed the HP Photosmart Software. Do not connect the product to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Troubleshooting Error occurred while communicating with...
User Guide
Page 245
... other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause...
... other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with product name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause...