Basic Guide
Page 3
...settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features...17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 ...Troubleshooting and support Uninstall and reinstall the software 27 Setup troubleshooting...28 Network troubleshooting...30 Clear paper jams...33 Information on ink cartridges and the printhead 34 Support process...34 4 Technical information System...
...settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features...17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 ...Troubleshooting and support Uninstall and reinstall the software 27 Setup troubleshooting...28 Network troubleshooting...30 Clear paper jams...33 Information on ink cartridges and the printhead 34 Support process...34 4 Technical information System...
Basic Guide
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... the product 3. Do not turn it snaps into place. 4. If you do not remove the ink cartridges from the product, more paper jams are removing it down properly. HP online support is the fastest source for up-to-date product information and expert assistance and includes the following... tips help maintain HP ink cartridges and ensure consistent print quality. • Keep all the pieces of paper ...
... the product 3. Do not turn it snaps into place. 4. If you do not remove the ink cartridges from the product, more paper jams are removing it down properly. HP online support is the fastest source for up-to-date product information and expert assistance and includes the following... tips help maintain HP ink cartridges and ensure consistent print quality. • Keep all the pieces of paper ...
User Guide
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...8226; The product prints meaningless characters • Nothing happens when I try the next solution. If this section to avoid paper jams Print troubleshooting 177 Troubleshooting Cause: There was a problem with the most likely solution first. Solutions are cut off at the edge ... the issue, try to resolve the issue. Solution 3: Contact HP support Solution: Contact HP support for technical support. When you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/support. NOTE: Ink level warnings and indicators provide estimates for...
...8226; The product prints meaningless characters • Nothing happens when I try the next solution. If this section to avoid paper jams Print troubleshooting 177 Troubleshooting Cause: There was a problem with the most likely solution first. Solutions are cut off at the edge ... the issue, try to resolve the issue. Solution 3: Contact HP support Solution: Contact HP support for technical support. When you receive a low-ink warning message, consider having a replacement cartridge available to : www.hp.com/support. NOTE: Ink level warnings and indicators provide estimates for...
User Guide
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... • General user messages • Paper messages • Power and connection messages • Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full... destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
... • General user messages • Paper messages • Power and connection messages • Ink cartridge and printhead messages Product messages The following is a list of product-related error messages: • Carriage blocked • Carriage jam • Carriage stall • Product stall error • Firmware revision mismatch • Memory is full... destinations • Required software component was not found or was incorrectly installed • Error occurred while communicating with the product • Missing HP Photosmart Software Troubleshooting 204 Troubleshooting
User Guide
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Carriage blocked Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn on ... then turn on the product again. Cause: The print carriage was blocked. Follow the prompts on the display to access the print carriage area. Carriage jam Solution: Turn off the product and open the ink cartridge access door to continue. Errors 205 Troubleshooting
Carriage blocked Solution: Turn off the product and open the ink cartridge access door to access the print carriage area. Remove any objects that are blocking the print carriage (including any packing materials), and then turn on ... then turn on the product again. Cause: The print carriage was blocked. Follow the prompts on the display to access the print carriage area. Carriage jam Solution: Turn off the product and open the ink cartridge access door to continue. Errors 205 Troubleshooting
User Guide
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...If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Mechanism error Try the following solutions to : www.hp.com/support. Solution 2: Remove objects that are listed in the... order, with the most likely solution first. Errors 207 Troubleshooting For more information, see: "Clear paper jams" on calling for technical support. If this did not match the revision number of the product. Turn ... Solutions are blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage.
...If prompted, choose your country/region, and then click Contact HP for information on page 158 Cause: The product had a paper jam. Mechanism error Try the following solutions to : www.hp.com/support. Solution 2: Remove objects that are listed in the... order, with the most likely solution first. Errors 207 Troubleshooting For more information, see: "Clear paper jams" on calling for technical support. If this did not match the revision number of the product. Turn ... Solutions are blocking the print carriage Solution: Lower the ink cartridge access door to access the print carriage.
User Guide
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... the front center of where the print carriage is stuck in the product. Open the ink cartridge access door by lifting from the rear of the product. CAUTION: Do not use caution when removing jammed paper from the back of the product can cause the error message and the print carriage to... the way to the left side and remove any paper still in the middle a. Leave the product on before disconnecting the power cord. Check for jammed paper. Check the paper path all the way to the left side a. If the print carriage is on and then disconnect the power cord and...
... the front center of where the print carriage is stuck in the product. Open the ink cartridge access door by lifting from the rear of the product. CAUTION: Do not use caution when removing jammed paper from the back of the product can cause the error message and the print carriage to... the way to the left side and remove any paper still in the middle a. Leave the product on before disconnecting the power cord. Check for jammed paper. Check the paper path all the way to the left side a. If the print carriage is on and then disconnect the power cord and...
User Guide
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... Replace the rear door. Lights might flash and the print carriage might go through a warm-up to release the door. Do one of the following task for a paper jam in the tab on or is flashing and the print carriage is complete before going to occur. 3. Gently push the door forward... until this warm-up period is still stalled, proceed to continue the current job. Close the ink cartridge access door. 5. Gently pull the...
... Replace the rear door. Lights might flash and the print carriage might go through a warm-up to release the door. Do one of the following task for a paper jam in the tab on or is flashing and the print carriage is complete before going to occur. 3. Gently push the door forward... until this warm-up period is still stalled, proceed to continue the current job. Close the ink cartridge access door. 5. Gently pull the...
User Guide
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...access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. See access point connection best copy quality 111 blank... set 19 323 See ink cartridges CAT-5 Ethernet cable 25 channel, wireless communication 46 choose paper 60 clean exterior 135 glass 133 lid backing 134 printhead 127 color dull 168 color graphics display copy preview 108 crop original 113 shift margin 114 color tone, change in -One will not turn on 1, ...
...access point 27 connection problems device not found 255 HP All-in print 77 Browsing photos 20 buttons, control panel 10 C cancel button 11 copy 115 print job 90 scan 106 carriage jam 205 stalled 205, 206 Carriage stall 260 cartridges. See access point connection best copy quality 111 blank... set 19 323 See ink cartridges CAT-5 Ethernet cable 25 channel, wireless communication 46 choose paper 60 clean exterior 135 glass 133 lid backing 134 printhead 127 color dull 168 color graphics display copy preview 108 crop original 113 shift margin 114 color tone, change in -One will not turn on 1, ...
User Guide
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...print 88 P page order 87 paper choose 60 feed fails 173 incompatible types 62 jam 207, 253 jams 70, 158 load 63 misfeed 253 out of copies 109 O OK button 11...diagnostic page 129 print quality report 129 printer status report 128 printhead 126 replace ink cartridges 123 restore factory defaults 21 self-test report 128 make a copy 107 margins incorrect...44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save files to computer 96 ... a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325
...print 88 P page order 87 paper choose 60 feed fails 173 incompatible types 62 jam 207, 253 jams 70, 158 load 63 misfeed 253 out of copies 109 O OK button 11...diagnostic page 129 print quality report 129 printer status report 128 printhead 126 replace ink cartridges 123 restore factory defaults 21 self-test report 128 make a copy 107 margins incorrect...44, 45 memory cards digital camera cannot read 189 error message 247 file unreadable 244 HP All-in-Onecannot read 190 insert 96 photos missing 245 save files to computer 96 ... a frame 97 add color effect 97 adjust brightness 97 crop 98, 118 325
