Basic Guide
Page 29
.... 2. NOTE: It is properly installed, double-click the HP Solution Center icon on the CD-ROM drive and double-click it . 5. NOTE: If you no longer have already installed it). 3. To verify that the software is important that came with your computer. 4. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. For...
.... 2. NOTE: It is properly installed, double-click the HP Solution Center icon on the CD-ROM drive and double-click it . 5. NOTE: If you no longer have already installed it). 3. To verify that the software is important that came with your computer. 4. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. For...
Basic Guide
Page 32
... Network Test prints. Make sure that the product is connected to your network 2. Usually there are two indicator lights, one that blinks. If you still do not see if the indicator lights are on your computer, run the Network Diagnostic tool...HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. On the Utilities tab, click Run Network Diagnostics. Make sure the product is blocking communication 4. Position the product and computer near each other and have successfully installed the HP Photosmart...
... Network Test prints. Make sure that the product is connected to your network 2. Usually there are two indicator lights, one that blinks. If you still do not see if the indicator lights are on your computer, run the Network Diagnostic tool...HP Solution Center icon, click Settings, click Other Settings, select Network Toolbox, and then select the Wireless Setup Wizard link. 3. On the Utilities tab, click Run Network Diagnostics. Make sure the product is blocking communication 4. Position the product and computer near each other and have successfully installed the HP Photosmart...
User Guide
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... to make prints of the Contents panel, access the software help through the HP Solution Center. It also provides access to other basic HP imaging software features, such as saving and viewing your photos. Look for the HP Photosmart Software Help contents book at the top. • If you do not ... and then press OK. 3. TIP: To erase a letter, number, or symbol, select Clear on the display. For more information on using the HP Photosmart Software: • Check the Contents panel on the visual keyboard, and then press OK. After you are finished entering text, numbers, or symbols, select...
... to make prints of the Contents panel, access the software help through the HP Solution Center. It also provides access to other basic HP imaging software features, such as saving and viewing your photos. Look for the HP Photosmart Software Help contents book at the top. • If you do not ... and then press OK. 3. TIP: To erase a letter, number, or symbol, select Clear on the display. For more information on using the HP Photosmart Software: • Check the Contents panel on the visual keyboard, and then press OK. After you are finished entering text, numbers, or symbols, select...
User Guide
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... Printing Shortcuts list. Change the default print settings If there are settings that are available in the Print dialog box. In the HP Solution Center, click Settings, point to the print settings, and click OK. The printer software has several specially designed printing shortcuts that you ... appropriate for the following : • To print, click Start Printing. • To cancel, click Cancel Printing. In the HP preview window, do one of the tabs in your computer Print 78 Print from within your project on your print job 1. Use the Printing Shortcuts tab for...
... Printing Shortcuts list. Change the default print settings If there are settings that are available in the Print dialog box. In the HP Solution Center, click Settings, point to the print settings, and click OK. The printer software has several specially designed printing shortcuts that you ... appropriate for the following : • To print, click Start Printing. • To cancel, click Cancel Printing. In the HP preview window, do one of the tabs in your computer Print 78 Print from within your project on your print job 1. Use the Printing Shortcuts tab for...
User Guide
Page 126
... to both the product and the ink cartridge. Press any button to return to highlight Tools, and then press OK. 3. In the HP Solution Center, click Settings, point to replace ink cartridges. Click the Estimated Ink Level tab. NOTE: If you need to Print Settings, and then...Here guide for the ink cartridges appear. If prompted, choose your product, and then click one of all cartridges installed. 4. Maintain the HP All-in-One To check the ink levels from the HP Photosmart Software 1. This can also open the Printer Toolbox from the Print Properties dialog box. CAUTION...
... to both the product and the ink cartridge. Press any button to return to highlight Tools, and then press OK. 3. In the HP Solution Center, click Settings, point to replace ink cartridges. Click the Estimated Ink Level tab. NOTE: If you need to Print Settings, and then...Here guide for the ink cartridges appear. If prompted, choose your product, and then click one of all cartridges installed. 4. Maintain the HP All-in-One To check the ink levels from the HP Photosmart Software 1. This can also open the Printer Toolbox from the Print Properties dialog box. CAUTION...
User Guide
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...with the quality of paper. To clean the printhead from the HP Photosmart Software 1. Press the down arrow button to unclog and clean the nozzles in -One If you receive an error message about two minutes, uses one or more information. Follow the prompts until you complete both ... poor. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of cleaning, try aligning the printer. In the Print Settings area, click Printer Toolbox. In the HP Solution Center, click Settings. 3. Click the Device...
...with the quality of paper. To clean the printhead from the HP Photosmart Software 1. Press the down arrow button to unclog and clean the nozzles in -One If you receive an error message about two minutes, uses one or more information. Follow the prompts until you complete both ... poor. Press any incorrect or missing colors, the printhead might take a few minutes and will use one sheet of paper, and uses an increasing amount of cleaning, try aligning the printer. In the Print Settings area, click Printer Toolbox. In the HP Solution Center, click Settings. 3. Click the Device...
User Guide
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... streaking or white lines through any button to return to highlight Align Printer, and then press OK. To align the printhead from the HP Photosmart Software 1. The product aligns the printhead. 4. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. Click...down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced. In the HP Solution Center, click Settings. 3. The product prints a test page, aligns ...
... streaking or white lines through any button to return to highlight Align Printer, and then press OK. To align the printhead from the HP Photosmart Software 1. The product aligns the printhead. 4. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box. Click...down arrow button to help diagnose the problem. 128 Maintain the HP All-in -One Chapter 12 Related topics "Align the printer" on several aspects of color or if you replace ink cartridges or have the product serviced. In the HP Solution Center, click Settings. 3. The product prints a test page, aligns ...
User Guide
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...in your country/region, contact a local HP reseller for information about purchasing ink cartridges. To order HP printing supplies through the HP Solution Center 1. HP sends detailed printer information, including model number, serial number, and ink supply levels, to www.hp.com/buy/supplies. Shop for ink supplies ... can also use the software that came with the HP All-in -One to Print Settings, and then click Printer Toolbox. NOTE: Ordering ink cartridges online is not supported in all the ink cartridges. In the HP Solution Center, click Settings, point to find out the correct ...
...in your country/region, contact a local HP reseller for information about purchasing ink cartridges. To order HP printing supplies through the HP Solution Center 1. HP sends detailed printer information, including model number, serial number, and ink supply levels, to www.hp.com/buy/supplies. Shop for ink supplies ... can also use the software that came with the HP All-in -One to Print Settings, and then click Printer Toolbox. NOTE: Ordering ink cartridges online is not supported in all the ink cartridges. In the HP Solution Center, click Settings, point to find out the correct ...
User Guide
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...appears. c. Click Selective Startup. NOTE: When the computer is manufactured by HP or Compaq, do one of the computer utilities, such as the anti-virus software, but are ...HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to twain_32 old. 3. Troubleshooting 146 Troubleshooting c. Go to C:\WINDOWS and rename the twain_32 folder to Web • HP Solution Center • HP Director • HP...
...appears. c. Click Selective Startup. NOTE: When the computer is manufactured by HP or Compaq, do one of the computer utilities, such as the anti-virus software, but are ...HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to twain_32 old. 3. Troubleshooting 146 Troubleshooting c. Go to C:\WINDOWS and rename the twain_32 folder to Web • HP Solution Center • HP Director • HP...
User Guide
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... prevents the next print job from the queue Solution: A print job might have changed . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was in the queue. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any messages...print job remains in the queue, try one or both of the printer driver had a paper jam. Cause: The status of the following: • Disconnect the USB cable from the queue. If this did not solve the issue, try the next solution. For more information, see: "Clear ...
... prevents the next print job from the queue Solution: A print job might have changed . To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Cause: The product was in the queue. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any messages...print job remains in the queue, try one or both of the printer driver had a paper jam. Cause: The status of the following: • Disconnect the USB cable from the queue. If this did not solve the issue, try the next solution. For more information, see: "Clear ...
User Guide
Page 186
... software applications. Cause: The product was turned off . Cause: The product was not the selected printer. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Solution 5: Wait until the product completes the current task. Press the On button to either offline or stop printing...
... software applications. Cause: The product was turned off . Cause: The product was not the selected printer. To check the printer driver status ▲ In the HP Solution Center, click the Status tab. Solution 5: Wait until the product completes the current task. Press the On button to either offline or stop printing...
User Guide
Page 213
... that the software was installed correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Chapter 14 NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 139 for each of the product in the HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product...
... that the software was installed correctly. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Chapter 14 NOTE: Before starting to troubleshoot, make a copy, see "Troubleshooting" on page 139 for each of the product in the HP Solution Center • Solution 5: Check the power supply • Solution 6: Check the USB connection between the product...
User Guide
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...or All Programs, HP, HP Solution Center. 2. Verify that ...selected. 3. Select the second instance of the product connected to the HP Solution Center. Cause: There might have been two instances of the product and repeat steps... check that the Digital Imaging Monitor is ready. 4. Solution 4: Check the status of the product in the HP Solution Center Solution: Check the status of the product 1. If the ...solution. Click Status. Look for the product with a copy number included, such as HP Photosmart C6300 All-in the HP Solution Center. After the computer restarts, try the next solution...
...or All Programs, HP, HP Solution Center. 2. Verify that ...selected. 3. Select the second instance of the product connected to the HP Solution Center. Cause: There might have been two instances of the product and repeat steps... check that the Digital Imaging Monitor is ready. 4. Solution 4: Check the status of the product in the HP Solution Center Solution: Check the status of the product 1. If the ...solution. Click Status. Look for the product with a copy number included, such as HP Photosmart C6300 All-in the HP Solution Center. After the computer restarts, try the next solution...
User Guide
Page 218
After the computer restarts, try to scan, or try the next solution. Solution 7: Try scanning with Windows Image Acquisition (WIA) Solution: Try scanning with the HP Solution Center. The USB icon on . 2. Click Imaging. 6. Select the product from the product using TWAIN software instead of the product... the cable faces up when the cable is securely plugged into a USB port on the back of the HP Solution Center. Make sure the other end of the HP Solution Center. Verify that there was not properly connected to the computer. From the Imaging application, click File and then...
After the computer restarts, try to scan, or try the next solution. Solution 7: Try scanning with Windows Image Acquisition (WIA) Solution: Try scanning with the HP Solution Center. The USB icon on . 2. Click Imaging. 6. Select the product from the product using TWAIN software instead of the product... the cable faces up when the cable is securely plugged into a USB port on the back of the HP Solution Center. Make sure the other end of the HP Solution Center. Verify that there was not properly connected to the computer. From the Imaging application, click File and then...
User Guide
Page 225
...; HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to the HP Photosmart Software...programs that it . If there is manufactured by HP or Compaq, do one of the computer utilities, such as the anti-virus software, but are related to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. Troubleshooting 222 ...
...; HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet (with the product name and software version number) • HP Software update • HP Share to the HP Photosmart Software...programs that it . If there is manufactured by HP or Compaq, do one of the computer utilities, such as the anti-virus software, but are related to Web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 d. Troubleshooting 222 ...
User Guide
Page 235
...; HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. If the first solution does not solve the problem, continue trying the remaining solutions until after you disconnect the product before restarting your computer. NOTE: It is important that came with the product. 8. Insert the HP Photosmart CD...
...; HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. If the first solution does not solve the problem, continue trying the remaining solutions until after you disconnect the product before restarting your computer. NOTE: It is important that came with the product. 8. Insert the HP Photosmart CD...
User Guide
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... the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been another problem with the product. 8. Or, there might have restarted the computer after installing the product software. Double-click Add/Remove Programs. 236 Troubleshooting If you originally installed the HP Photosmart Software. If...
... the following solutions to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been another problem with the product. 8. Or, there might have restarted the computer after installing the product software. Double-click Add/Remove Programs. 236 Troubleshooting If you originally installed the HP Photosmart Software. If...
User Guide
Page 240
... reinstall the software 1. Double-click Add/Remove Programs. Errors 237 Troubleshooting 3. Insert the HP Photosmart CD-ROM into your computer's CD-ROM drive and then start the Setup program. Select Click here to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Remove...
... reinstall the software 1. Double-click Add/Remove Programs. Errors 237 Troubleshooting 3. Insert the HP Photosmart CD-ROM into your computer's CD-ROM drive and then start the Setup program. Select Click here to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have reinstalled the software. 6. Remove...
User Guide
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...Add/Remove Programs list, if they are listed in the Start Here guide that are related to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6....any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Do not connect the product to resolve ...
...Add/Remove Programs list, if they are listed in the Start Here guide that are related to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There might have been a problem when you have reinstalled the software. 6....any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. Do not connect the product to resolve ...
User Guide
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... name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There...solutions until the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. If you originally installed the HP Photosmart...
... name and software version number) • HP Software update • HP Share to web • HP Solution Center • HP Director • HP Memories Disk Greeting Card Creator 32 Cause: There...solutions until the issue is manufactured by HP or Compaq, do not remove any applications other than those listed below. • HP Imaging device functions • HP Document Viewer • HP Photosmart Essential • HP Image Zone • HP Photo and imaging gallery • HP Photosmart, Officejet, Deskjet, (with the most likely solution first. If you originally installed the HP Photosmart...