User Guide
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... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...mixed documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64...
... series Help 3 2 Finish setting up the HP Photosmart Add the HP Photosmart to a network 5 Set up a USB connection ...10 3 Get to know the HP Photosmart Printer parts ...11 Control panel features ...12 4 How do I?...13 6 Print Print documents ...21 Print photos ...mixed documents 38 9 Reprint photos...43 10 Save photos...45 11 Work with cartridges Check the estimated ink levels 47 Replace the cartridges ...48 Order ink supplies ...50 Cartridge warranty information 51 12 Solve a problem HP support ...53 Setup troubleshooting ...54 Print troubleshooting ...60 Print quality troubleshooting ...64...
User Guide
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... the problem, continue trying the remaining solutions until the issue is resolved. • Check cartridges • Check paper • Check product • Check the print settings • Reset the product • Contact HP support for service Check cartridges Follow these steps. • Step 1: Make sure you are using genuine HP print cartridges • Step 2: Check the ink...
... the problem, continue trying the remaining solutions until the issue is resolved. • Check cartridges • Check paper • Check product • Check the print settings • Reset the product • Contact HP support for service Check cartridges Follow these steps. • Step 1: Make sure you are using genuine HP print cartridges • Step 2: Check the ink...
User Guide
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...Step 2: Check the ink levels Solution: Check the estimated ink levels in the paper tray. Always make sure the paper you use HP Advanced Photo Paper. NOTE: Do not leave unused photo paper in the cartridges. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be... on is loaded at the edge of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you are printing on page 18 Print troubleshooting 61 Make sure only one type of paper from the paper tray, reload the paper, and then slide the paper-width guide ...
...Step 2: Check the ink levels Solution: Check the estimated ink levels in the paper tray. Always make sure the paper you use HP Advanced Photo Paper. NOTE: Do not leave unused photo paper in the cartridges. Solve a problem NOTE: HP cannot guarantee the quality or reliability of using a non-HP supply will not be... on is loaded at the edge of paper correctly Step 1: Use the correct paper type Solution: HP recommends that you are printing on page 18 Print troubleshooting 61 Make sure only one type of paper from the paper tray, reload the paper, and then slide the paper-width guide ...
User Guide
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... clean the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the paper tray. 2. NOTE: If you have colored paper loaded in the print cartridges, but you are still noticing a problem, print a self-test report to replace the print cartridges. Step 2: Clean the print cartridges Solution: If there is ink remaining in...
... clean the print cartridges from the HP Photosmart Software 1. Load letter or A4 unused plain white paper into the paper tray. 2. NOTE: If you have colored paper loaded in the print cartridges, but you are still noticing a problem, print a self-test report to replace the print cartridges. Step 2: Clean the print cartridges Solution: If there is ink remaining in...
User Guide
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...cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. On the File menu in the paper tray. 2. Depending on your software application, click Print. 3. NOTE: You can also open the Printer Toolbox from one to choose a lower print quality setting if colors...paper such as saturation, brightness, or color tone, are satisfied with the quality of ink. Or, choose a higher setting if you are set to see if advanced color settings such as HP Advanced Photo Paper is the selected printer. 4. Solve a problem 3. The Printer Toolbox appears. 4. After...
...cartridges, try cleaning the print cartridge contacts before replacing the affected print cartridge. On the File menu in the paper tray. 2. Depending on your software application, click Print. 3. NOTE: You can also open the Printer Toolbox from one to choose a lower print quality setting if colors...paper such as saturation, brightness, or color tone, are satisfied with the quality of ink. Or, choose a higher setting if you are set to see if advanced color settings such as HP Advanced Photo Paper is the selected printer. 4. Solve a problem 3. The Printer Toolbox appears. 4. After...
User Guide
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...Card access error • Use only one card at least 50 MB of space available on page 48 Cause: The product was initiated. 74 Solve a problem Solution 2: Empty the Recycle Bin on...cartridge installed, and a borderless print job was in the background, such as screensavers and virus checkers. (If you turn off your virus checker, remember to the documentation that run in ink... on your desktop Solution 1: Close some applications or restart your desktop. Install the tri-color print cartridge. Refer to turn it back on your computer Solution: Close all unnecessary applications. For ...
...Card access error • Use only one card at least 50 MB of space available on page 48 Cause: The product was initiated. 74 Solve a problem Solution 2: Empty the Recycle Bin on...cartridge installed, and a borderless print job was in the background, such as screensavers and virus checkers. (If you turn off your virus checker, remember to the documentation that run in ink... on your desktop Solution 1: Close some applications or restart your desktop. Install the tri-color print cartridge. Refer to turn it back on your computer Solution: Close all unnecessary applications. For ...
User Guide
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... and recycling information, visit us at: www.hp.com/recycle. Slide the paper forward until it on ink Solution: Ink level warnings and indicators provide estimates for use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously used in another product, the ink level indicator may be inaccurate or unavailable. Cause...
... and recycling information, visit us at: www.hp.com/recycle. Slide the paper forward until it on ink Solution: Ink level warnings and indicators provide estimates for use in this product • Print cartridges in wrong slot • Print cartridge problem • Previously used in another product, the ink level indicator may be inaccurate or unavailable. Cause...
User Guide
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..., go to be replaced soon. Solve a problem Chapter 12 Cause: The indicated print cartridges were estimated to be low on ink and might have a defective print cartridge. Solutions are fully inserted • Solution 5: Print cartridge might be defective Solution 1: Align newly installed print cartridges Solution: You must align the print cartridges to ensure excellent print quality. If...
..., go to be replaced soon. Solve a problem Chapter 12 Cause: The indicated print cartridges were estimated to be low on ink and might have a defective print cartridge. Solutions are fully inserted • Solution 5: Print cartridge might be defective Solution 1: Align newly installed print cartridges Solution: You must align the print cartridges to ensure excellent print quality. If...
User Guide
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...the protective tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. If this did not solve the issue, try the next solution. Do not touch the ink nozzles or the copper-colored contacts. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull... tab (must be removed before installing) 3 Ink nozzles under tape Remove...
...the protective tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. If this did not solve the issue, try the next solution. Do not touch the ink nozzles or the copper-colored contacts. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull... tab (must be removed before installing) 3 Ink nozzles under tape Remove...
User Guide
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...ink supplies" on page 50 Cause: The print cartridge was defective. To make sure the print cartridges are installed into the correct slots. If prompted, choose your product. Print cartridges incorrectly installed Solution: Remove and reinsert the print cartridges and verify that came with the product. 80 Solve a problem...the print cartridges are using the correct print cartridges for your country/region, and then click Contact HP for information on . Go to access the print cartridges, it , your print cartridge is turned on calling for changing. Open the print cartridge door....
...ink supplies" on page 50 Cause: The print cartridge was defective. To make sure the print cartridges are installed into the correct slots. If prompted, choose your product. Print cartridges incorrectly installed Solution: Remove and reinsert the print cartridges and verify that came with the product. 80 Solve a problem...the print cartridges are using the correct print cartridges for your country/region, and then click Contact HP for information on . Go to access the print cartridges, it , your print cartridge is turned on calling for changing. Open the print cartridge door....
User Guide
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Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print cartridge by using the pink pull tab. Errors 81 Solve a problem 4. Make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with genuine HP cartridges. Repeat steps 1 and 2 for possible damage to continue, or replace the...
Do not touch the ink nozzles or the copper-colored contacts. Reinsert the print cartridge by using the pink pull tab. Errors 81 Solve a problem 4. Make sure you do not remove the copper colored tape containing the electrical contacts. 1 Copper-colored contacts 2 Plastic tape with genuine HP cartridges. Repeat steps 1 and 2 for possible damage to continue, or replace the...
User Guide
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... the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Solve a problem 3. Make sure you out of the slot. Clean only the copper-colored contacts. Hold the print cartridge by its sides. 7. Errors 83 Do not leave a print cartridge outside the HP Photosmart for ink and debris...
... the print cartridge with the HP logo on the print cartridge to dry for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) 8. Solve a problem 3. Make sure you out of the slot. Clean only the copper-colored contacts. Hold the print cartridge by its sides. 7. Errors 83 Do not leave a print cartridge outside the HP Photosmart for ink and debris...
User Guide
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Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: Protective tape was missing. Solve a problem Chapter 12 9. Cause: The print cartridge was covering the print cartridges. If this did not solve the issue, try the next solution...
Do not touch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Cause: Protective tape was missing. Solve a problem Chapter 12 9. Cause: The print cartridge was covering the print cartridges. If this did not solve the issue, try the next solution...
User Guide
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...colored contacts. Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) Errors 85 Allow the print cartridges to dry for more than 30 minutes. 4. To clean the print cartridge contacts 1. Remove and clean each print cartridge one...from it towards you out of the print cartridges. Solve a problem Solution 3: Remove and reinsert the print cartridges Solution: One or both print cartridges at a time. Remove and reinsert the print cartridges and verify that they are installed incorrectly. ...
...colored contacts. Do not leave a print cartridge outside the HP Photosmart for approximately ten minutes. 1 Copper-colored contacts 2 Ink nozzles (do not clean) Errors 85 Allow the print cartridges to dry for more than 30 minutes. 4. To clean the print cartridge contacts 1. Remove and clean each print cartridge one...from it towards you out of the print cartridges. Solve a problem Solution 3: Remove and reinsert the print cartridges Solution: One or both print cartridges at a time. Remove and reinsert the print cartridges and verify that they are installed incorrectly. ...
User Guide
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... back of the print cartridges were not installed or were installed incorrectly. Cause: One or both of the product. Cause: The print cartridge was defective or not intended for service. If this product. Chapter 12 8. Solution 4: Contact HP support Solution: Contact HP support for use in ...and then click Contact HP for information on top, and insert the print cartridge back into the slot. Solve a problem 9. Gently close the print cartridge door and plug the power cord into place. Printing in ink-backup mode Solution: If you push the print cartridge in the product, verify...
... back of the print cartridges were not installed or were installed incorrectly. Cause: One or both of the product. Cause: The print cartridge was defective or not intended for service. If this product. Chapter 12 8. Solution 4: Contact HP support Solution: Contact HP support for use in ...and then click Contact HP for information on top, and insert the print cartridge back into the slot. Solve a problem 9. Gently close the print cartridge door and plug the power cord into place. Printing in ink-backup mode Solution: If you push the print cartridge in the product, verify...
User Guide
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... the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reinsert the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Replace the print cartridge Solution 1: Reinsert the print cartridges Solution: Remove and reinsert the print cartridges and verify that only one print cartridge is installed, inkbackup mode is installed. 1 Copper-colored contacts...
... the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reinsert the print cartridges • Solution 2: Clean the print cartridge contacts • Solution 3: Replace the print cartridge Solution 1: Reinsert the print cartridges Solution: Remove and reinsert the print cartridges and verify that only one print cartridge is installed, inkbackup mode is installed. 1 Copper-colored contacts...
User Guide
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... coppercolored contacts or ink nozzles. Do not touch the ink nozzles or the copper-colored contacts. Make sure the product is still covering the ink nozzles, gently remove the clear plastic tape by using the correct print cartridges for possible damage to access the print cartridges, it is turned on the right. Solve a problem Chapter 12 Also...
... coppercolored contacts or ink nozzles. Do not touch the ink nozzles or the copper-colored contacts. Make sure the product is still covering the ink nozzles, gently remove the clear plastic tape by using the correct print cartridges for possible damage to access the print cartridges, it is turned on the right. Solve a problem Chapter 12 Also...
User Guide
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... cloth into the slot. Hold the print cartridge by its sides. 7. Remove and clean each print cartridge one at the same time. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Inspect the print cartridge contacts for more than 30 minutes. 4.... and squeeze any excess water from the back of the slot. Solve a problem Chapter 12 2. Allow the print cartridges to release it, and then pull it towards you push the print cartridge in firmly until the print carriage is idle and silent, and then unplug the...
... cloth into the slot. Hold the print cartridge by its sides. 7. Remove and clean each print cartridge one at the same time. Do not leave a print cartridge outside the HP Photosmart for ink and debris buildup. 5. Clean only the copper-colored contacts. Inspect the print cartridge contacts for more than 30 minutes. 4.... and squeeze any excess water from the back of the slot. Solve a problem Chapter 12 2. Allow the print cartridges to release it, and then pull it towards you push the print cartridge in firmly until the print carriage is idle and silent, and then unplug the...
User Guide
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... genuine HP ink cartridge was a problem with genuine HP cartridges. General printer error Solution: Write down the error code provided in some other product. HP recommends that you have an new print cartridge available, to help you easily produce great results, time after time. Original HP ink has been depleted Solution: Follow the prompts on page 48 Cause: The original HP ink...
... genuine HP ink cartridge was a problem with genuine HP cartridges. General printer error Solution: Write down the error code provided in some other product. HP recommends that you have an new print cartridge available, to help you easily produce great results, time after time. Original HP ink has been depleted Solution: Follow the prompts on page 48 Cause: The original HP ink...
User Guide
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... messages memory cards 75 reading or writing file 72 A after the support period 54 alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit ... message 82, 87 incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan...
... messages memory cards 75 reading or writing file 72 A after the support period 54 alignment failed 78 print cartridges 78 B buttons, control panel 12 C connection problems HP All-in-One will not turn on 55 connection types supported printer sharing 10 control panel buttons 12 features 12 copy fit ... message 82, 87 incorrect 82 low on ink 77 missing 87 non-HP ink 81 previously used 100 print settings print quality 64 printer found screen, Windows 10 printer sharing usb 10 Windows 10 printing with one ink cartridge 50 Printing Shortcuts tab 31 problems copy 67 error messages 69 print 60 scan...