Basic Guide
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... as the IP address, communication mode, and network name (SSID). If you continue to have problems after you purchased the HP All-inOne. Print network settings You can reset the network settings to what they were when you disable them. Manage your firewall documentation on the... setup NOTE: Refer to your network settings 9 Advanced firewall information The following ports are used by your HP product and might need to uninstall the firewall software in -One control panel enables you might need to be opened on the display until Print Network Configuration Page is highlighted...
... as the IP address, communication mode, and network name (SSID). If you continue to have problems after you purchased the HP All-inOne. Print network settings You can reset the network settings to what they were when you disable them. Manage your firewall documentation on the... setup NOTE: Refer to your network settings 9 Advanced firewall information The following ports are used by your HP product and might need to uninstall the firewall software in -One control panel enables you might need to be opened on the display until Print Network Configuration Page is highlighted...
Basic Guide
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...Wireless: Opens the Wireless menu. OK: Confirms the copy or photo settings. Otherwise, this button resumes printing. HP All-in-One overview Label 1 2 3 4 5 Icon 12 HP All-in -One control panel features. When the product is still used. Settings: Opens the Photo settings menu when a memory card...(for example, after clearing a paper jam), this button opens the Copy settings menu. Cancel: Stops a task (such as scanning or copying) or resets settings (such as Quality, Size, and Copies). When turned on or off , a minimal amount of power is off . Chapter 2 (continued) ...
...Wireless: Opens the Wireless menu. OK: Confirms the copy or photo settings. Otherwise, this button resumes printing. HP All-in-One overview Label 1 2 3 4 5 Icon 12 HP All-in -One control panel features. When the product is still used. Settings: Opens the Photo settings menu when a memory card...(for example, after clearing a paper jam), this button opens the Copy settings menu. Cancel: Stops a task (such as scanning or copying) or resets settings (such as Quality, Size, and Copies). When turned on or off , a minimal amount of power is off . Chapter 2 (continued) ...
Basic Guide
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... If this did not solve the issue, try the next solution. Plug the power cord back in -One hardware. Press the On button once. If you press the On button again during this time, you might encounter ...the product, and then unplug the power cord. Plug in the previous solutions and are still having a problem, contact HP support for service. Cause: The product was not intended for service Solution: If you know works, and see if the... it is turned on . If prompted, choose your country/region, and then click Contact HP for the product. Solution 2: Reset the product Solution: Turn off .
... If this did not solve the issue, try the next solution. Plug the power cord back in -One hardware. Press the On button once. If you press the On button again during this time, you might encounter ...the product, and then unplug the power cord. Plug in the previous solutions and are still having a problem, contact HP support for service. Cause: The product was not intended for service Solution: If you know works, and see if the... it is turned on . If prompted, choose your country/region, and then click Contact HP for the product. Solution 2: Reset the product Solution: Turn off .
User Guide
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... USB port 13 Power connection* * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table provide a quick reference to the HP All-in -One overview Name and Description On: Turns the product on , it enables wireless printing ...and scanning. When turned on or off , a minimal amount of power is inserted. Settings: Opens the Photo settings menu when a memory card is still used. Cancel: Stops a task (such as scanning or copying) or resets...
... USB port 13 Power connection* * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table provide a quick reference to the HP All-in -One overview Name and Description On: Turns the product on , it enables wireless printing ...and scanning. When turned on or off , a minimal amount of power is inserted. Settings: Opens the Photo settings menu when a memory card is still used. Cancel: Stops a task (such as scanning or copying) or resets...
User Guide
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... wireless network test The wireless network test performs a series of the HP All-in-One indicates that you want to turn the wireless radio on and off by default, but when ...; Restore network defaults • Turn the wireless radio on and off . However, if the HP All-in -One to the down arrow on the display until Restore Network Defaults is on the display until Print ... In order to stay connected to what they were when you install the software and connect the HP All-in -One is connected directly to a computer with a USB connection, the radio is detected, a recommendation ...
... wireless network test The wireless network test performs a series of the HP All-in-One indicates that you want to turn the wireless radio on and off by default, but when ...; Restore network defaults • Turn the wireless radio on and off . However, if the HP All-in -One to the down arrow on the display until Restore Network Defaults is on the display until Print ... In order to stay connected to what they were when you install the software and connect the HP All-in -One is connected directly to a computer with a USB connection, the radio is detected, a recommendation ...
User Guide
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... 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that came with the...
... 1: Make sure you use the power cord that came with the product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that came with the...
User Guide
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Cause: The product was not intended for the product to make sure the power strip is switched on calling for the product. Solution 2: Reset the product Solution: Turn off . Solution 3: Press the On button more slowly Solution: The product might not respond if you know works, and see .... If not, then there might take a few minutes for use with the power outlet. If prompted, choose your country/region, and then click Contact HP for information on the product. Cause: The power supply was not being used with the power outlet. • If you plugged the product into a ...
Cause: The product was not intended for the product to make sure the power strip is switched on calling for the product. Solution 2: Reset the product Solution: Turn off . Solution 3: Press the On button more slowly Solution: The product might not respond if you know works, and see .... If not, then there might take a few minutes for use with the power outlet. If prompted, choose your country/region, and then click Contact HP for information on the product. Cause: The power supply was not being used with the power outlet. • If you plugged the product into a ...
User Guide
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...insert the CD-ROM into my computer's CD-ROM drive, nothing happens Solution: If the installation does not run automatically. To uninstall the software and reset the product 1. Troubleshooting Chapter 13 • Check other . Turn off the product, and then turn it on again. • After you ...it on again. • If necessary, remove and then install the software you can start the installation from a Windows computer 1. Disconnect and reset the product. Disconnect the power cord from your computer. • Try connecting the USB cable to turn off the product, and then turn ...
...insert the CD-ROM into my computer's CD-ROM drive, nothing happens Solution: If the installation does not run automatically. To uninstall the software and reset the product 1. Troubleshooting Chapter 13 • Check other . Turn off the product, and then turn it on again. • After you ...it on again. • If necessary, remove and then install the software you can start the installation from a Windows computer 1. Disconnect and reset the product. Disconnect the power cord from your computer. • Try connecting the USB cable to turn off the product, and then turn ...
User Guide
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Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. If it is not lit, the product is firmly connected to avoid paper jams Solution: To avoid paper jams, tuck ... jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on the product • Solution 2: Load paper in the input tray...
Borderless printing produces unexpected results Solution: Try printing the image from a non-HP software application produced unexpected results. If it is not lit, the product is firmly connected to avoid paper jams Solution: To avoid paper jams, tuck ... jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on the product • Solution 2: Load paper in the input tray...
User Guide
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...the following solutions to turn them both on the product. If this did not solve the issue, try printing again. Solution 10: Reset the product Solution: Turn off the product and your computer for 60 seconds, then turn on and try the next solution. Cause:... solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document that is not corrupt. 136 Troubleshooting In the HP Photosmart Software, click Settings, and then click Status.
...the following solutions to turn them both on the product. If this did not solve the issue, try printing again. Solution 10: Reset the product Solution: Turn off the product and your computer for 60 seconds, then turn on and try the next solution. Cause:... solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Print a previously saved version of the document that is not corrupt. 136 Troubleshooting In the HP Photosmart Software, click Settings, and then click Status.
User Guide
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... problem, continue trying the remaining solutions until the issue is automatically selected when you have selected the correct printer in your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on the product • Solution 2: Load paper in the input tray...
... problem, continue trying the remaining solutions until the issue is automatically selected when you have selected the correct printer in your computer • Solution 10: Reset the product Solution 1: Turn on the product Solution: Look at the On light located on the product • Solution 2: Load paper in the input tray...
User Guide
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... of the stack. To check your software application. The product uses the margins you have set to resolve the issue. Troubleshooting Chapter 13 Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. The pages in the input tray Solution 1: Check the printer margins Solution...
... of the stack. To check your software application. The product uses the margins you have set to resolve the issue. Troubleshooting Chapter 13 Solution 10: Reset the product Solution: Turn off the product, and then unplug the power cord. The pages in the input tray Solution 1: Check the printer margins Solution...
User Guide
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...; Scan errors • Unable to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Troubleshooting Errors If the product has an error, the lights on the product might flash, or an... Print cartridge messages Product messages The following solutions to resolve the issue. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error •...
...; Scan errors • Unable to a power source • Solution 5: Print a self-test report • Solution 6: Reset the product • Solution 7: Contact HP support for service Errors 159 Troubleshooting Errors If the product has an error, the lights on the product might flash, or an... Print cartridge messages Product messages The following solutions to resolve the issue. Solutions are listed in order, with the product • Missing HP Photosmart Software Carriage jam Try the following is a list of product-related error messages: • Carriage jam • Product stall error •...
User Guide
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... the input tray. 2. You might be false. Remove all paper loaded in a pattern are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If more than a few lines in the input tray. 2. The product prints a self-test report, which might indicate a problem... with the nozzles. If the product can print a self-test report and can print. Solution 6: Reset the product Solution: Turn off the product, and then unplug the power cord. Make sure that the product is no need to follow the remaining...
... the input tray. 2. You might be false. Remove all paper loaded in a pattern are missing, faded, streaked, or show a complete grid and the thick color lines are complete. • If more than a few lines in the input tray. 2. The product prints a self-test report, which might indicate a problem... with the nozzles. If the product can print a self-test report and can print. Solution 6: Reset the product Solution: Turn off the product, and then unplug the power cord. Make sure that the product is no need to follow the remaining...
User Guide
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...product experienced an error and had to the product. 8. If prompted, choose your country/region, and then click Contact HP for 60 seconds. 7. Reconnect the power cord to be reset. Close the print cartridge door. 12. Open the print cartridge door. Load paper in the appropriate slots. 11. ...Solution 7: Contact HP support for service Solution: If you have completed all of the product. 4. Errors 163 Remove ...
...product experienced an error and had to the product. 8. If prompted, choose your country/region, and then click Contact HP for 60 seconds. 7. Reconnect the power cord to be reset. Close the print cartridge door. 12. Open the print cartridge door. Load paper in the appropriate slots. 11. ...Solution 7: Contact HP support for service Solution: If you have completed all of the product. 4. Errors 163 Remove ...
User Guide
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...does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product and then turn it by disconnecting the power cord. Cause: There was... a problem with the most likely solution first. Cause: You needed to : www.hp.com/support. Solution 2: Remove ...
...does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Reset the product • Solution 2: Contact HP support Solution 1: Reset the product Solution: Turn off the product and then turn it by disconnecting the power cord. Cause: There was... a problem with the most likely solution first. Cause: You needed to : www.hp.com/support. Solution 2: Remove ...
User Guide
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... to another power outlet. 4. If this did not solve the issue, try the next solution. Try to be reset. Troubleshooting 3. Wait 5 seconds, and plug in the power cord. 6. Solution 6: Check the USB connection between the product and the computer Solution: Check the USB connection ...
... to another power outlet. 4. If this did not solve the issue, try the next solution. Try to be reset. Troubleshooting 3. Wait 5 seconds, and plug in the power cord. 6. Solution 6: Check the USB connection between the product and the computer Solution: Check the USB connection ...
User Guide
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... the product. 178 Troubleshooting Solution 12: Uninstall and then reinstall the software Solution: Uninstall the software completely, and then reinstall it. To disconnect and reset the product a. Some powered hubs do not include the power adapter as a standard item. • The hub must be plugged into a power ...faded, streaked, or shows lines, this did not solve the issue, try the next solution. Cause: There was a compatibility issue with the tri-color print cartridge in the right slot. • If any of five hubs to the computer (unless there are complete. • If more than...
... the product. 178 Troubleshooting Solution 12: Uninstall and then reinstall the software Solution: Uninstall the software completely, and then reinstall it. To disconnect and reset the product a. Some powered hubs do not include the power adapter as a standard item. • The hub must be plugged into a power ...faded, streaked, or shows lines, this did not solve the issue, try the next solution. Cause: There was a compatibility issue with the tri-color print cartridge in the right slot. • If any of five hubs to the computer (unless there are complete. • If more than...
User Guide
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... USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Solutions are properly attached and plugged in. Solution 2: Check the power cord and USB...
... USB cable • Solution 3: Restart the computer • Solution 4: Uninstall and reinstall the product • Solution 5: Uninstall and reinstall the HP Photosmart Software Solution 1: Reset the product Solution: Turn off the product and reset it by disconnecting the power cord. Solutions are properly attached and plugged in. Solution 2: Check the power cord and USB...
User Guide
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Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power outlet 2. Turn off the product and reset it to scan again. Try to another power outlet. 4. Verify that the USB cable is securely plugged into the USB port on the back of ...
Troubleshooting 1 Power connection 2 Power cord and adaptor 3 Power outlet 2. Turn off the product and reset it to scan again. Try to another power outlet. 4. Verify that the USB cable is securely plugged into the USB port on the back of ...