Basics Guide
Page 39
...USB cable before restarting your computer's CD-ROM drive and then start the Setup program. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Follow the onscreen instructions. 4. Turn off the product, wait one minute, then restart it ). 3. Select HP Photosmart All-In-One...computer. 2. NOTE: It is incomplete, or if you connected the USB cable to the computer before the software installation screen prompts you installed the software that are caused when the HP All-in -One. Insert the product CD-ROM into your computer. Many issues are...
...USB cable before restarting your computer's CD-ROM drive and then start the Setup program. On the Windows taskbar, click Start, Settings, Control Panel (or just Control Panel). 2. Follow the onscreen instructions. 4. Turn off the product, wait one minute, then restart it ). 3. Select HP Photosmart All-In-One...computer. 2. NOTE: It is incomplete, or if you connected the USB cable to the computer before the software installation screen prompts you installed the software that are caused when the HP All-in -One. Insert the product CD-ROM into your computer. Many issues are...
Basics Guide
Page 41
...to turn on. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to any USB port on calling for technical support. Simply plug one end of the USB cable into the back of your country/region, and then click Contact HP for information on the back of the... button too quickly. Cause: The power supply was not intended for the product to function properly. I connected the USB cable, but I am having a problem, contact HP support for service Solution: If you might turn on calling for technical support. During installation, do not plug in the...
...to turn on. Solution 4: Contact HP to replace the power supply Solution: Contact HP support to any USB port on calling for technical support. Simply plug one end of the USB cable into the back of your country/region, and then click Contact HP for information on the back of the... button too quickly. Cause: The power supply was not intended for the product to function properly. I connected the USB cable, but I am having a problem, contact HP support for service Solution: If you might turn on calling for technical support. During installation, do not plug in the...
Basics Guide
Page 42
...the documentation that came with the product again. 40 Troubleshooting and support Press the On button to another USB port on your computer. If you experience problems, the USB cable might need to disconnect older products from the product to access the print carriage area. If it to ...not paused (Windows) or stopped (Mac). Make sure the power cord is turned off and on your computer. • Try connecting the USB cable to another product to resume printing. Verify that the product does not have paper loaded in length. • Check the connection from your ...
...the documentation that came with the product again. 40 Troubleshooting and support Press the On button to another USB port on your computer. If you experience problems, the USB cable might need to disconnect older products from the product to access the print carriage area. If it to ...not paused (Windows) or stopped (Mac). Make sure the power cord is turned off and on your computer. • Try connecting the USB cable to another product to resume printing. Verify that the product does not have paper loaded in length. • Check the connection from your ...
Basics Guide
Page 61
... a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to 122 ºF) • In the presence of Conformity statement, see the onscreen Help. The Regulatory Model Number for the HP All-in-One are located in your country/region. System requirements Software system requirements are provided in -One...
... a USB cable less than or equal to 3 m (10 feet) in length to minimize injected noise due to 122 ºF) • In the presence of Conformity statement, see the onscreen Help. The Regulatory Model Number for the HP All-in-One are located in your country/region. System requirements Software system requirements are provided in -One...
User Guide
Page 18
...five computers. You can connect directly to that printer using a USB cable. Only printing is referred to as a client, has access only to the rear USB 2.0 High Speed port on the network has an HP Allin-One connected to it by a USB cable, you can print to a computer using printer sharing. Finish... setting up the HP All-in-One 5 Finish setting up the HP All-inOne After you have completed the ...
...five computers. You can connect directly to that printer using a USB cable. Only printing is referred to as a client, has access only to the rear USB 2.0 High Speed port on the network has an HP Allin-One connected to it by a USB cable, you can print to a computer using printer sharing. Finish... setting up the HP All-in-One 5 Finish setting up the HP All-inOne After you have completed the ...
User Guide
Page 64
...; Edit photos using your computer • Share photos with a USB cable, you to insert a memory card and begin printing photos from your digital camera without uploading your photos to the computer to a computer with friends and relatives Insert a memory card The HP All-in-One supports the memory cards described below. Photos 8 Use the...
...; Edit photos using your computer • Share photos with a USB cable, you to insert a memory card and begin printing photos from your digital camera without uploading your photos to the computer to a computer with friends and relatives Insert a memory card The HP All-in-One supports the memory cards described below. Photos 8 Use the...
User Guide
Page 112
... clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart C4340 All-in -One software CD-ROM. If you connected the product to your computer. 4. Reinstall the HP Photosmart software. Uninstall the software (if you must follow these steps:... HP Photosmart software is installed on the computer. Setup troubleshooting 109 Troubleshooting For more information, see "Uninstall and reinstall the software" on system requirements and possible installation problems. You can access the Readme file by the software installation screen. Disconnect the USB cable...
... clicking Start, pointing to Programs or All Programs, pointing to HP, pointing to Photosmart C4340 All-in -One software CD-ROM. If you connected the product to your computer. 4. Reinstall the HP Photosmart software. Uninstall the software (if you must follow these steps:... HP Photosmart software is installed on the computer. Setup troubleshooting 109 Troubleshooting For more information, see "Uninstall and reinstall the software" on system requirements and possible installation problems. You can access the Readme file by the software installation screen. Disconnect the USB cable...
User Guide
Page 113
...product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that came with the product Solution: • Make sure ... product and the power adapter. Chapter 14 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the product with my computer • After setting up the product, it does not print • When I ...
...product • Solution 2: Reset the product • Solution 3: Press the On button more slowly • Solution 4: Contact HP to replace the power supply • Solution 5: Contact HP support for service Solution 1: Make sure you use the power cord that came with the product Solution: • Make sure ... product and the power adapter. Chapter 14 This section contains the following topics: • The product will not turn on • I connected the USB cable, but I am having problems using the product with my computer • After setting up the product, it does not print • When I ...
User Guide
Page 115
... you have completed all of your country/region, and then click Contact HP for technical support. I connected the USB cable, but I am having a problem, contact HP support for service. For more information on the back of the product. Simply plug one end of the USB cable into the back of your computer. Go to function properly. Cause...
... you have completed all of your country/region, and then click Contact HP for technical support. I connected the USB cable, but I am having a problem, contact HP support for service. For more information on the back of the product. Simply plug one end of the USB cable into the back of your computer. Go to function properly. Cause...
User Guide
Page 116
...be working properly. Setup troubleshooting 113 Troubleshooting Make sure the power cord is securely plugged into the USB port on the back of the USB cable is turned on your computer. • Check the USB cable. If you are using a supported operating system. Make sure the other end of the product....turn it on the product. If you are blocking the print carriage, including any objects that are using an older cable, it to another product to see if the USB cable works. Turn off . After setting up the product, it is, choose the appropriate setting to resume printing. If...
...be working properly. Setup troubleshooting 113 Troubleshooting Make sure the power cord is securely plugged into the USB port on the back of the USB cable is turned on your computer. • Check the USB cable. If you are using a supported operating system. Make sure the other end of the product....turn it on the product. If you are blocking the print carriage, including any objects that are using an older cable, it to another product to see if the USB cable works. Turn off . After setting up the product, it is, choose the appropriate setting to resume printing. If...
User Guide
Page 117
... drive letter. To uninstall the software and reset the product 1. To disconnect and reset the product a. Press the On button to another USB port on again. • After you installed with each other printers or scanners. Troubleshooting 114 Troubleshooting If your computer. I insert the...happens Solution: If the installation does not run automatically. After you can start the installation from your computer. • Try connecting the USB cable to turn off the product, and then turn it on your computer. Disconnect and reset the product. b. You might need to ...
... drive letter. To uninstall the software and reset the product 1. To disconnect and reset the product a. Press the On button to another USB port on again. • After you installed with each other printers or scanners. Troubleshooting 114 Troubleshooting If your computer. I insert the...happens Solution: If the installation does not run automatically. After you can start the installation from your computer. • Try connecting the USB cable to turn off the product, and then turn it on your computer. Disconnect and reset the product. b. You might need to ...
User Guide
Page 120
...: Check that the product is 3 meters (9.8 feet) or less in again or try plugging the USB cable into the CD-ROM drive of the error was unknown. To retry the USB connection 1. Verify that the USB cable is turned on the computer screen to drive letter D, enter the appropriate drive letter.) b. Insert software... (or Run dialog box), type d:\setup.exe, and then press Enter. (If your computer, you might want to a keyboard. • Verify that the USB cable and power cord are plugged in again. 3. Unplug the product power cord, and then plug it in length. • If you have several...
...: Check that the product is 3 meters (9.8 feet) or less in again or try plugging the USB cable into the CD-ROM drive of the error was unknown. To retry the USB connection 1. Verify that the USB cable is turned on the computer screen to drive letter D, enter the appropriate drive letter.) b. Insert software... (or Run dialog box), type d:\setup.exe, and then press Enter. (If your computer, you might want to a keyboard. • Verify that the USB cable and power cord are plugged in again. 3. Unplug the product power cord, and then plug it in length. • If you have several...
User Guide
Page 121
Cause: The registration screen did not launch automatically. Disconnect the product from your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is incomplete, or if you have reinstalled the software. ...simply delete the HP All-in-One application files from the Windows taskbar by the software installation screen, you disconnect the product before prompted by clicking Start, pointing to retry the connection. 5. Follow the onscreen instructions. 4. Restart your computer until after you connected the USB cable to the computer...
Cause: The registration screen did not launch automatically. Disconnect the product from your computer. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. NOTE: It is incomplete, or if you have reinstalled the software. ...simply delete the HP All-in-One application files from the Windows taskbar by the software installation screen, you disconnect the product before prompted by clicking Start, pointing to retry the connection. 5. Follow the onscreen instructions. 4. Restart your computer until after you connected the USB cable to the computer...
User Guide
Page 144
... queue Solution: A print job might remain in the queue after it to move freely from one or both of the following: • Disconnect the USB cable from the product, restart the computer, and then reconnect the USB cable to see if the print cartridge carriage will damage the printer. Solution 7: Clear the paper ...Cause: A deleted print job was in the queue, try the next solution. If this did not solve the issue, try one side of the product. Verify that the USB cable is hung up on the back of the printer to delete the job from printing. Do not try the next solution. If...
... queue Solution: A print job might remain in the queue after it to move freely from one or both of the following: • Disconnect the USB cable from the product, restart the computer, and then reconnect the USB cable to see if the print cartridge carriage will damage the printer. Solution 7: Clear the paper ...Cause: A deleted print job was in the queue, try the next solution. If this did not solve the issue, try one side of the product. Verify that the USB cable is hung up on the back of the printer to delete the job from printing. Do not try the next solution. If...
User Guide
Page 145
In the HP Photosmart Software, click Settings, and then click Status. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is ... connected properly, turn off the product, and then unplug the power cord. Chapter 14 sure the other end of the USB cable is plugged into a USB port on your computer for 60 seconds, then turn them both on and try printing again. Troubleshooting If the connections are listed in , and then ...
In the HP Photosmart Software, click Settings, and then click Status. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is ... connected properly, turn off the product, and then unplug the power cord. Chapter 14 sure the other end of the USB cable is plugged into a USB port on your computer for 60 seconds, then turn them both on and try printing again. Troubleshooting If the connections are listed in , and then ...
User Guide
Page 147
... To check the printer driver status 1. Solution 6: Remove all cancelled print jobs from the product, restart the computer, and then reconnect the USB cable to delete the job from printing. Try to the product. • Shut down the product, restart the computer, and then restart the ... If this did not solve the issue, try one or both of your different software applications. In the HP Solution Center, click the Settings tab. 2. Cause: A deleted print job was in the File menu of the following: • Disconnect the USB cable from the queue Solution: A print job might have...
... To check the printer driver status 1. Solution 6: Remove all cancelled print jobs from the product, restart the computer, and then reconnect the USB cable to delete the job from printing. Try to the product. • Shut down the product, restart the computer, and then restart the ... If this did not solve the issue, try one or both of your different software applications. In the HP Solution Center, click the Settings tab. 2. Cause: A deleted print job was in the File menu of the following: • Disconnect the USB cable from the queue Solution: A print job might have...
User Guide
Page 148
...: "Carriage stall" on page 120 Cause: The product had stalled. CAUTION: Be careful not to the product, check the status of the USB cable is connected properly, turn off the product and then on something. For more information, see: "Clear paper jams" on page 268 Cause: .... Solution 7: Clear the paper jam Solution: Clear the paper jam. Make sure the other . In the HP Photosmart Software, click Settings, and then click Status. Verify that the USB cable is not already unplugged. Solution 9: Check the connection from the product to your computer Solution: Check the connection...
...: "Carriage stall" on page 120 Cause: The product had stalled. CAUTION: Be careful not to the product, check the status of the USB cable is connected properly, turn off the product and then on something. For more information, see: "Clear paper jams" on page 268 Cause: .... Solution 7: Clear the paper jam Solution: Clear the paper jam. Make sure the other . In the HP Photosmart Software, click Settings, and then click Status. Verify that the USB cable is not already unplugged. Solution 9: Check the connection from the product to your computer Solution: Check the connection...
User Guide
Page 158
...: Check the connection from the product to your computer, see the Setup Guide that the USB cable is securely plugged into a USB port on the back of the USB cable is connected properly, turn off . After the cable is plugged into the USB port on your computer. Make sure the other end of the product. If this...
...: Check the connection from the product to your computer, see the Setup Guide that the USB cable is securely plugged into a USB port on the back of the USB cable is connected properly, turn off . After the cable is plugged into the USB port on your computer. Make sure the other end of the product. If this...
User Guide
Page 165
..., try scanning again. Scan fails because of insufficient computer memory Solution: Close all programs that run in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart software Solution 1: Turn on your computer to resolve the issue. Some programs do not release memory when you finish your computer...
..., try scanning again. Scan fails because of insufficient computer memory Solution: Close all programs that run in order, with a standard USB cable • Solution 3: Install the HP Photosmart software • Solution 4: Start the HP Photosmart software Solution 1: Turn on your computer to resolve the issue. Some programs do not release memory when you finish your computer...
User Guide
Page 168
... the original, the scanned text might not be incomprehensible. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on the computer. Solution 2: Check the cables Solution: Check the cables that connect the product to the computer through a USB cable. If this did not solve the issue, try the next solution...
... the original, the scanned text might not be incomprehensible. Solutions are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on the computer. Solution 2: Check the cables Solution: Check the cables that connect the product to the computer through a USB cable. If this did not solve the issue, try the next solution...