Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 14
... charges). To be connected to a compatible modular jack that has the format US:AAAEQ##TXXXX. Also, you disconnect the equipment until the problem is experienced with this product. If trouble is resolved. If you have questions about what will notify you in a margin at the top... is provided with the applicable FCC Part 68 rules and requirements adopted by the total RENs, contact the local telephone company. If this HP equipment causes harm to its facilities, equipment, operations, or procedures that may be advised of the equipment. If this happens, the telephone...
... charges). To be connected to a compatible modular jack that has the format US:AAAEQ##TXXXX. Also, you disconnect the equipment until the problem is experienced with this product. If trouble is resolved. If you have questions about what will notify you in a margin at the top... is provided with the applicable FCC Part 68 rules and requirements adopted by the total RENs, contact the local telephone company. If this HP equipment causes harm to its facilities, equipment, operations, or procedures that may be advised of the equipment. If this happens, the telephone...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 15
... the appropriate certification marking below : The Japanese certification mark for any sort of Telecom's network services. The REN for this device is designed. Should such problems occur, the user should difficulties arise in all devices does not exceed 5. The termination on the bottom of correct operation at the higher speeds for...
... the appropriate certification marking below : The Japanese certification mark for any sort of Telecom's network services. The REN for this device is designed. Should such problems occur, the user should difficulties arise in all devices does not exceed 5. The termination on the bottom of correct operation at the higher speeds for...
Safety and Regulatory Information Desktops, Thin Clients, and Personal Workstations
Page 23
... fréquences de 2400 à 2483,5 MHz (Chaînes 1-13). For the latest requirements, see http://www.arcep.fr. In the event of problems, you should contact your network operator for the entire 2400-2483.5 MHz frequency band (channels 1-13). Products with 2.4-GHz Wireless LAN Devices France For 2.4 GHz...
... fréquences de 2400 à 2483,5 MHz (Chaînes 1-13). For the latest requirements, see http://www.arcep.fr. In the event of problems, you should contact your network operator for the entire 2400-2483.5 MHz frequency band (channels 1-13). Products with 2.4-GHz Wireless LAN Devices France For 2.4 GHz...
Warranty
Page 9
... check for warranty repair. Customer Self Repair Warranty Service In countries/regions where it to you. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of service upgrades and the cost for shipping the unit to... HP. The defective part must prepay any shipping charges, taxes, or duties associated with transportation of loss or damage during shipping. If...
... check for warranty repair. Customer Self Repair Warranty Service In countries/regions where it to you. After you contact the HP Technical Support Center and the fault diagnosis identifies that the problem can be fixed using one of service upgrades and the cost for shipping the unit to... HP. The defective part must prepay any shipping charges, taxes, or duties associated with transportation of loss or damage during shipping. If...
Warranty
Page 11
... or authorized service provider, and be specified in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via multiple contact methods, including electronic media and telephone, for warranty, service and support and product information updates. 9 Software technical support includes...
... or authorized service provider, and be specified in the product documentation do not solve the problem, you can receive support by doing the following: Locate your nearest HP Support location via multiple contact methods, including electronic media and telephone, for warranty, service and support and product information updates. 9 Software technical support includes...
Warranty
Page 20
...device to send any one line should perform all repairs. If too many devices can be determined and until the source of the problem can be directly connected to the telephone network. Refer to "Where to Get Help" in its technical operations and procedures. Consumer ...Information and FCC Requirements Telephone Connection • This equipment complies with Part 68 of users requiring service to report the problem to the manufacturer, or an authorized agent. These rules permit this device is malfunctioning, it is the responsibility of the Federal Communications ...
...device to send any one line should perform all repairs. If too many devices can be determined and until the source of the problem can be directly connected to the telephone network. Refer to "Where to Get Help" in its technical operations and procedures. Consumer ...Information and FCC Requirements Telephone Connection • This equipment complies with Part 68 of users requiring service to report the problem to the manufacturer, or an authorized agent. These rules permit this device is malfunctioning, it is the responsibility of the Federal Communications ...
Warranty
Page 25
...computer. Go to Register! The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with setting up and using your product model number, serial number, and date of purchase available. Support Information Don't Forget to...are preinstalled on your limited warranty period. 23 only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week...
...computer. Go to Register! The Help and Support Center provides useful troubleshooting information and includes the following: • E-mail support. • HP Real Time Chat with setting up and using your product model number, serial number, and date of purchase available. Support Information Don't Forget to...are preinstalled on your limited warranty period. 23 only), and French (Canada only) at: HP: 1-800-474-6836 (800-HP-invent) Compaq: 1-800-652-6672 (800-OK-Compaq) When you have not solved the problem, call HP Customer Care, toll-free, by phone, 24 hours a day, seven days a week...
Warranty
Page 26
... have a question or if a problem arises, we offer extensive service and support options available 24/7 to chat with qualified online support specialists. • There is obvious damage or a mechanical breakdown with your computer's Help and Support Center for all your Visa or MasterCard. 24 HP Total Care HP Total Care provides fast, friendly...
... have a question or if a problem arises, we offer extensive service and support options available 24/7 to chat with qualified online support specialists. • There is obvious damage or a mechanical breakdown with your computer's Help and Support Center for all your Visa or MasterCard. 24 HP Total Care HP Total Care provides fast, friendly...
Getting Started
Page 4
Troubleshooting and Maintenance 39 Troubleshooting Computer Problems 39 Repairing Software Problems 57 Maintenance ...60 System Recovery...63 Performing the Post-Recovery Procedure 67 Index...69 iv Getting Started (features vary by model)
Troubleshooting and Maintenance 39 Troubleshooting Computer Problems 39 Repairing Software Problems 57 Maintenance ...60 System Recovery...63 Performing the Post-Recovery Procedure 67 Index...69 iv Getting Started (features vary by model)
Getting Started
Page 27
... to information about computer viruses: Click the Windows Vista start button on the computer, includes a firewall program. To solve the problem temporarily, disable the firewall, perform the task that they have caused. Configuring the Computer for the First Time 23 Run Windows...the firewall again. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. To resolve the problem permanently, reconfigure the firewall. See "Using the Onscreen Help and Support Center" on the computer, includes antivirus and firewall components....
... to information about computer viruses: Click the Windows Vista start button on the computer, includes a firewall program. To solve the problem temporarily, disable the firewall, perform the task that they have caused. Configuring the Computer for the First Time 23 Run Windows...the firewall again. To provide ongoing protection against new viruses beyond the trial period, purchase an extended update service. To resolve the problem permanently, reconfigure the firewall. See "Using the Onscreen Help and Support Center" on the computer, includes antivirus and firewall components....
Getting Started
Page 43
... (with a monitor or a printer. For more information, refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 43 "Wireless keyboard and mouse" on page 44 "Audio and speakers" on page 47 ...Remote control" on page 56 "Memory card reader" on page 56 Troubleshooting and Maintenance 39 Maintenance information and guidelines in "Repairing Software Problems" on page 60. Software repair information in "Maintenance" on page 57. The tables also provide possible solutions you may encounter while ...
... (with a monitor or a printer. For more information, refer to the documentation provided by the product manufacturer for information about peripheral-specific problems, such as issues with cable)" on page 43 "Wireless keyboard and mouse" on page 44 "Audio and speakers" on page 47 ...Remote control" on page 56 "Memory card reader" on page 56 Troubleshooting and Maintenance 39 Maintenance information and guidelines in "Repairing Software Problems" on page 60. Software repair information in "Maintenance" on page 57. The tables also provide possible solutions you may encounter while ...
Getting Started
Page 48
... Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the number key pad. Keyboard and mouse... (not paper). I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for these problems: Ensure you want to turn on the number key pad. For a mouse with a roller ball: Clean the roller ball: Remove the roller ball...
... Possible solution Cursor responds slowly, moves only vertically or horizontally, or does not track smoothly. Click the left mouse button to : http://www.hp.com/support Select your country/region and language, search on your computer model number, and then search on the number key pad. Keyboard and mouse... (not paper). I cannot move the cursor using the wireless keyboard or wireless mouse within 30 cm (12 inches) during initial setup or for these problems: Ensure you want to turn on the number key pad. For a mouse with a roller ball: Clean the roller ball: Remove the roller ball...
Getting Started
Page 54
... DVD players Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 50 Getting Started (features vary by model) If you suspect a problem with the label facing out fit into the recess inside the computer. For the CD/DVD drive with a tray that is inserted with the label...
... DVD players Symptom Possible solution The CD or DVD drive cannot read a disc, or it . 50 Getting Started (features vary by model) If you suspect a problem with the label facing out fit into the recess inside the computer. For the CD/DVD drive with a tray that is inserted with the label...
Getting Started
Page 58
... start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to the problem device and check for an exclamation point in the Device Manager, this may need to disable one of the device, and then select Properties. 6 ...model) Hardware installation (continued) Symptom Possible solution A device does not work after installing a new device. If it is a device conflict or problem with the device. To resolve a device conflict, you have removed a hardware device, but the device driver is not working properly.
... start button, right-click Computer, and then click Properties. 2 Under Tasks, click Device Manager. 3 Click the plus sign (+) next to the problem device and check for an exclamation point in the Device Manager, this may need to disable one of the device, and then select Properties. 6 ...model) Hardware installation (continued) Symptom Possible solution A device does not work after installing a new device. If it is a device conflict or problem with the device. To resolve a device conflict, you have removed a hardware device, but the device driver is not working properly.
Getting Started
Page 61
..., you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Some software repairs are experiencing software problems. You must perform the procedures in the order listed in this overview: 1 Restarting your computer (See "Restarting the Computer" on page... cards for details.) Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Repairing Software Problems Your computer uses the operating system and installed software programs during normal operation. Replace the memory card if necessary. Ensure the memory ...
..., you may support additional types, such as a printer, hard disk drive, mouse, or keyboard. Some software repairs are experiencing software problems. You must perform the procedures in the order listed in this overview: 1 Restarting your computer (See "Restarting the Computer" on page... cards for details.) Updating drivers A driver is a software program that closes a hole or spoils a metal contact. Repairing Software Problems Your computer uses the operating system and installed software programs during normal operation. Replace the memory card if necessary. Ensure the memory ...
Getting Started
Page 62
...and then Control Panel. 3 Click System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program...System Restore Microsoft Windows Vista includes a feature that enables you to restore your computer, use this by model) If you experience a problem that you think may be due to software on your computer configuration to that time and date. NOTE: Always use System Restore to ...
...and then Control Panel. 3 Click System and Maintenance, and then System. 4 Click System protection. 5 Under Automatic Restore Points, select the disk for example, HP DVD Writer 640b). 5 Click the Driver tab. 6 To update a driver, click Update Driver, and then follow the onscreen instructions. When a new program...System Restore Microsoft Windows Vista includes a feature that enables you to restore your computer, use this by model) If you experience a problem that you think may be due to software on your computer configuration to that time and date. NOTE: Always use System Restore to ...
Getting Started
Page 64
... hard disk can perform to help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in the future.
... hard disk can perform to help ensure trouble-free operation of your computer, and to ease the recovery of important information on your computer if problems arise in the future.
Getting Started
Page 65
... over. Run the Disk Cleanup program to the software documentation). Run the Disk Defragmenter program to ensure it is an exact copy. If you encounter problems with the data copied to the disc to consolidate together any fragmented files stored on your computer system free of dust and debris, and clean...
... over. Run the Disk Cleanup program to the software documentation). Run the Disk Defragmenter program to ensure it is an exact copy. If you encounter problems with the data copied to the disc to consolidate together any fragmented files stored on your computer system free of dust and debris, and clean...
Getting Started
Page 80
Troubleshooting and Maintenance 39 Troubleshooting Computer Problems 39 Repairing Software Problems 57 Maintenance ...60 System Recovery...63 Performing the Post-Recovery Procedure 67 Index...69 iv Getting Started (features vary by model)
Troubleshooting and Maintenance 39 Troubleshooting Computer Problems 39 Repairing Software Problems 57 Maintenance ...60 System Recovery...63 Performing the Post-Recovery Procedure 67 Index...69 iv Getting Started (features vary by model)
Getting Started
Page 103
...Instructions for using the Automatic Updates feature. The antivirus program, which is minimal. The software includes a free trial subscription of protection updates. To resolve the problem permanently, reconfigure the firewall. Using antivirus software When you use the computer for e-mail, network, or Internet access, you see the Windows Vista Update message... persons may be able to gain access to information about computer viruses: Click the Windows Vista start button on page 35. To solve the problem temporarily, disable the firewall, perform the task that they have caused.
...Instructions for using the Automatic Updates feature. The antivirus program, which is minimal. The software includes a free trial subscription of protection updates. To resolve the problem permanently, reconfigure the firewall. Using antivirus software When you use the computer for e-mail, network, or Internet access, you see the Windows Vista Update message... persons may be able to gain access to information about computer viruses: Click the Windows Vista start button on page 35. To solve the problem temporarily, disable the firewall, perform the task that they have caused.
