HP Printers - Supported Citrix Presentation Server environments
Page 12
... install the HP Universal Print Driver in static or traditional mode, download the software from hp.com at a time. HP has tested the HP Universal Print PCL 5 driver, HP Universal Print PCL 6 driver, and the HP universal postscript emulation driver in a multi-user environment. Multiple users will compete for the single port bound to search for more information and white papers. The Windows operating system limits a print queue to http://www.hp.com/go/upd for and use Add Printer Wizard or Add Printer Driver...
... install the HP Universal Print Driver in static or traditional mode, download the software from hp.com at a time. HP has tested the HP Universal Print PCL 5 driver, HP Universal Print PCL 6 driver, and the HP universal postscript emulation driver in a multi-user environment. Multiple users will compete for the single port bound to search for more information and white papers. The Windows operating system limits a print queue to http://www.hp.com/go/upd for and use Add Printer Wizard or Add Printer Driver...
HP Printers - Supported Citrix Presentation Server environments
Page 24
..., CP1160, the user logs in . However, HP and Citrix do test print drivers and printers in Citrix? If an HP printer is connected to print with Terminal Server. Bi-directional communication to a host-based client printer. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of "host-based" printers in again, printing is listed as supported. Question: Is a certain HP print driver certified in Citrix...
..., CP1160, the user logs in . However, HP and Citrix do test print drivers and printers in Citrix? If an HP printer is connected to print with Terminal Server. Bi-directional communication to a host-based client printer. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of "host-based" printers in again, printing is listed as supported. Question: Is a certain HP print driver certified in Citrix...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 12
Help folder...204 Troubleshooting 205 How do I...?...207 Animated Demonstrations 209 User Guide...210 Readme...211 System Settings folder...211 Device Information 211 Paper Handling 212 Print Quality...216 Paper Types...218 System Setup...220 Service...221 Device Polling 222 Save/Restore Settings 223 Print Settings folder...224 Printing...224 PCL5e...225 PostScript...226 Network Settings folder...227 IP Configuration 228 Advanced...229 SNMP...230 Network Configuration 232 Password...234 Other screens...236 About HP ToolboxFX dialog box 236 HP Instant Support...236...
Help folder...204 Troubleshooting 205 How do I...?...207 Animated Demonstrations 209 User Guide...210 Readme...211 System Settings folder...211 Device Information 211 Paper Handling 212 Print Quality...216 Paper Types...218 System Setup...220 Service...221 Device Polling 222 Save/Restore Settings 223 Print Settings folder...224 Printing...224 PCL5e...225 PostScript...226 Network Settings folder...227 IP Configuration 228 Advanced...229 SNMP...230 Network Configuration 232 Password...234 Other screens...236 About HP ToolboxFX dialog box 236 HP Instant Support...236...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 267
... open programs. 2. From the Start menu, click Settings and then click Printers. 2. Each computer that are prompted to the X:\Drivers\WIN98_Me/ folder (where X is a local or network printer, click Network Printer, and then click Next. 4. Click Install HP LaserJet Software and follow the onscreen prompts. 4. Follow the onscreen instructions. 5. Quit all -in-one is the letter of your HP LaserJet 3050/3052/3055/3390/3392 all-in-one over a network connection except for the Receive faxes...
... open programs. 2. From the Start menu, click Settings and then click Printers. 2. Each computer that are prompted to the X:\Drivers\WIN98_Me/ folder (where X is a local or network printer, click Network Printer, and then click Next. 4. Click Install HP LaserJet Software and follow the onscreen prompts. 4. Follow the onscreen instructions. 5. Quit all -in-one is the letter of your HP LaserJet 3050/3052/3055/3390/3392 all-in-one over a network connection except for the Receive faxes...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 362
... the device is enabled. Depending upon the configuration of the software utilizes Microsoft .Net Framework version 1.1. Fax speed dials and phone book can be recognized if the power is not upside down. If you encounter problems with the HP ToolboxFX software, install all available critical updates for Windows XP from Windows Update. ● Your network settings can be entered by using HP ToolboxFX. ● Using Restore Defaults on your system configuration after installation, by setting a password within the HP ToolboxFX software. Make...
... the device is enabled. Depending upon the configuration of the software utilizes Microsoft .Net Framework version 1.1. Fax speed dials and phone book can be recognized if the power is not upside down. If you encounter problems with the HP ToolboxFX software, install all available critical updates for Windows XP from Windows Update. ● Your network settings can be entered by using HP ToolboxFX. ● Using Restore Defaults on your system configuration after installation, by setting a password within the HP ToolboxFX software. Make...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 370
... Index ENWW multiple recipients, sending to 53 multitasking 82 operating systems supported 22 PC fax programs 84 Receive Log screen 201 ring settings 45 Send Log screen 201 Setup Wizard screen 43 Fax folder, HP ToolboxFX 198 Fax Phone Book page, EWS 75 Fax Phone Book screen, HP ToolboxFX 199 Fax Receive page, EWS 74 Fax tab, EWS 73 Fax tab, HP EWS Device Configuration utility 297 Fax Tasks screen, HP ToolboxFX 198 features comparison 21 connection types 80 HP ToolboxFX 176 model comparison 3 multitasking 82 new 19 file formats, supported 32 File to...
... Index ENWW multiple recipients, sending to 53 multitasking 82 operating systems supported 22 PC fax programs 84 Receive Log screen 201 ring settings 45 Send Log screen 201 Setup Wizard screen 43 Fax folder, HP ToolboxFX 198 Fax Phone Book page, EWS 75 Fax Phone Book screen, HP ToolboxFX 199 Fax Receive page, EWS 74 Fax tab, EWS 73 Fax tab, HP EWS Device Configuration utility 297 Fax Tasks screen, HP ToolboxFX 198 features comparison 21 connection types 80 HP ToolboxFX 176 model comparison 3 multitasking 82 new 19 file formats, supported 32 File to...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 371
... 331 Device Configuration screen 184 Device Information screen 211 Device Polling screen 222 Device Status screen 182 disabling or enabling 333 e-mail alerts 181 Event Log screen 193 Fax Data Properties screen 204 Fax folder 198 Fax Phone Book screen 199 Fax Receive Log screen 201 Fax Send Log screen 201 Fax Setup Wizard screen 43 Fax Tasks screen 198 features 20, 176 Help folder 204 How do I Identify Printer screen (Windows network installation) 274 inches, settings 115 information pages, printing 192 input trays. folder 207 HP Instant Support 236 IP Configuration settings 228 Jam recovery...
... 331 Device Configuration screen 184 Device Information screen 211 Device Polling screen 222 Device Status screen 182 disabling or enabling 333 e-mail alerts 181 Event Log screen 193 Fax Data Properties screen 204 Fax folder 198 Fax Phone Book screen 199 Fax Receive Log screen 201 Fax Send Log screen 201 Fax Setup Wizard screen 43 Fax Tasks screen 198 features 20, 176 Help folder 204 How do I Identify Printer screen (Windows network installation) 274 inches, settings 115 information pages, printing 192 input trays. folder 207 HP Instant Support 236 IP Configuration settings 228 Jam recovery...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference
Page 374
... Print Info Pages screen, HP ToolboxFX 192 Print Info Pages, EWS 63 Print on Both Sides (Manually) PCL 6 traditional driver 92 PCL 6 unidriver 162 Print Optimizations option, PCL 6 unidriver 141 Print Quality group box, unidrivers 152 Print Quality page, EWS 67 Print Quality screen, HP ToolboxFX 216 Print Quality, PCL 6 traditional driver 96 Print Settings folder, HP ToolboxFX 224 Print tab, EWS 70 Print tab, HP EWS Device Configuration utility 297 Print Task Quick Sets PCL 6 traditional driver 91 unidrivers 146 Printer Found screen (Windows network installation) 276 printing...
... Print Info Pages screen, HP ToolboxFX 192 Print Info Pages, EWS 63 Print on Both Sides (Manually) PCL 6 traditional driver 92 PCL 6 unidriver 162 Print Optimizations option, PCL 6 unidriver 141 Print Quality group box, unidrivers 152 Print Quality page, EWS 67 Print Quality screen, HP ToolboxFX 216 Print Quality, PCL 6 traditional driver 96 Print Settings folder, HP ToolboxFX 224 Print tab, EWS 70 Print tab, HP EWS Device Configuration utility 297 Print Task Quick Sets PCL 6 traditional driver 91 unidrivers 146 Printer Found screen (Windows network installation) 276 printing...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 105
... > button until Fax functions appears, and then press . 4. Use the alphanumeric buttons to the same fax number at the scheduled time, that information is indicated on the fax call report (if that are scheduled to go to enter the date, and then press . -or- On the all -in -one scans the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. or P.M. The all -in -one control panel, press Menu...
... > button until Fax functions appears, and then press . 4. Use the alphanumeric buttons to the same fax number at the scheduled time, that information is indicated on the fax call report (if that are scheduled to go to enter the date, and then press . -or- On the all -in -one scans the document into the automatic document feeder (ADF) input tray or onto the flatbed scanner. 2. or P.M. The all -in -one control panel, press Menu...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 360
Faxes are not printing. Faxes are printing on the control panel. Cause Solution The telephone line might not be working. The media input tray is dedicated to Manual. Check to verify that the telephone line is receiving faxes. Do one of the following : ● Disable the messaging service. ● Get a telephone line that are received while the input tray is full. Try to make a telephone call to determine whether the computer is working . ●...
Faxes are not printing. Faxes are printing on the control panel. Cause Solution The telephone line might not be working. The media input tray is dedicated to Manual. Check to verify that the telephone line is receiving faxes. Do one of the following : ● Disable the messaging service. ● Get a telephone line that are received while the input tray is full. Try to make a telephone call to determine whether the computer is working . ●...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 420
... report 364 time, setting 69 troubleshooting receiving 341 troubleshooting sending 343 V.34 setting 93 volume settings 94 volume, adjusting 45 fax ports, locating HP LaserJet 3050 8 HP LaserJet 3055 11 HP LaserJet 3390/3392 13 Fax tab, HP ToolboxFX 275 FCC compliance 382 features all-in-ones 5 HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 feeding problems, troubleshooting 339 file, scanning to Macintosh 145 Finnish laser statemnet 393 first page blank 50 Macintosh settings 56 Windows settings 50 Fit to Page setting, fax 79 flatbed scanner cleaning 287 default glass-size...
... report 364 time, setting 69 troubleshooting receiving 341 troubleshooting sending 343 V.34 setting 93 volume settings 94 volume, adjusting 45 fax ports, locating HP LaserJet 3050 8 HP LaserJet 3055 11 HP LaserJet 3390/3392 13 Fax tab, HP ToolboxFX 275 FCC compliance 382 features all-in-ones 5 HP LaserJet 3050 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 feeding problems, troubleshooting 339 file, scanning to Macintosh 145 Finnish laser statemnet 393 first page blank 50 Macintosh settings 56 Windows settings 50 Fit to Page setting, fax 79 flatbed scanner cleaning 287 default glass-size...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 421
... supported 17 drivers, accessing 19 faxing from 99, 211 installing for direct connections 22 installing for networks 23 problems, troubleshooting 358 scanning from HP Director 145 scanning from TWAIN- compliant software 147 scanning page-by-page 146 scanning to e-mail 145 scanning to file 145 software features 21 support Web sites 375 uninstalling software 23 Macintosh Configure Device 21, 282 manual dialing 73 manual redialing 74 manuals 242, 368 media ADF, sizes supported 343 colored paper 63, 205 copy settings 128, 231 ENWW Index 403 ink cartridges. See print cartridges input trays...
... supported 17 drivers, accessing 19 faxing from 99, 211 installing for direct connections 22 installing for networks 23 problems, troubleshooting 358 scanning from HP Director 145 scanning from TWAIN- compliant software 147 scanning page-by-page 146 scanning to e-mail 145 scanning to file 145 software features 21 support Web sites 375 uninstalling software 23 Macintosh Configure Device 21, 282 manual dialing 73 manual redialing 74 manuals 242, 368 media ADF, sizes supported 343 colored paper 63, 205 copy settings 128, 231 ENWW Index 403 ink cartridges. See print cartridges input trays...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 424
..., Macintosh 56 multiple pages per 2, 3, 4 part numbers 366 recycling 285, 384 replacing 251, 295 status page, printing 270, 359 status, checking 284 status, viewing with control panel 81, 222 Q quality cleaning page, printing 240, 293, 363 copy settings 122, 230 copy, troubleshooting 347 HP ToolboxFX settings 279 print settings 332 print, troubleshooting 332, 333 scans, troubleshooting 351, 353 quick sets (Windows drivers) 48 R Readiris OCR software 149 receiving faxes activity log, printing 95, 209, 361 answer mode, setting 102 autoreduction settings 79 blocking 80 call report, printing 96...
..., Macintosh 56 multiple pages per 2, 3, 4 part numbers 366 recycling 285, 384 replacing 251, 295 status page, printing 270, 359 status, checking 284 status, viewing with control panel 81, 222 Q quality cleaning page, printing 240, 293, 363 copy settings 122, 230 copy, troubleshooting 347 HP ToolboxFX settings 279 print settings 332 print, troubleshooting 332, 333 scans, troubleshooting 351, 353 quick sets (Windows drivers) 48 R Readiris OCR software 149 receiving faxes activity log, printing 95, 209, 361 answer mode, setting 102 autoreduction settings 79 blocking 80 call report, printing 96...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 425
...) 175 saving driver settings Macintosh presets 55 Windows quick sets 48 scaling documents copying 124, 227 printing 49 Scan to button, programming 141, 235 scanner glass, cleaning 152, 287 scanning black and white 151 blank pages, troubleshooting 353 books 148 canceling 146 color 150 from all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140 OCR software 149 page-by-page (Macintosh) 146 photos 148 quality, troubleshooting 351, 353 resolution 150 speed...
...) 175 saving driver settings Macintosh presets 55 Windows quick sets 48 scaling documents copying 124, 227 printing 49 Scan to button, programming 141, 235 scanner glass, cleaning 152, 287 scanning black and white 151 blank pages, troubleshooting 353 books 148 canceling 146 color 150 from all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140 OCR software 149 page-by-page (Macintosh) 146 photos 148 quality, troubleshooting 351, 353 resolution 150 speed...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 427
... HP LaserJet 3050 7 locating on HP LaserJet 3052/3055 10 locating on HP LaserJet 3390/3392 12 paper specifications 33, 34 part numbers 366 selecting 42 troubleshooting ADF pickup roller assembly, replacing 299 blank pages 339 blank scans 353 checklist 304 cleaning page 240, 293, 363 Configuration page, printing 158 control panel messages 323 copy quality 347 copy size 350 copying 350 critical error messages 330 curled media 336 dialing 344 faded print 333 fax error-correction setting 93 fax jams 345 fax reports 346 feeding problems 339 jams 308 lines, copies 347 lines, printed pages 334 lines...
... HP LaserJet 3050 7 locating on HP LaserJet 3052/3055 10 locating on HP LaserJet 3390/3392 12 paper specifications 33, 34 part numbers 366 selecting 42 troubleshooting ADF pickup roller assembly, replacing 299 blank pages 339 blank scans 353 checklist 304 cleaning page 240, 293, 363 Configuration page, printing 158 control panel messages 323 copy quality 347 copy size 350 copying 350 critical error messages 330 curled media 336 dialing 344 faded print 333 fax error-correction setting 93 fax jams 345 fax reports 346 feeding problems 339 jams 308 lines, copies 347 lines, printed pages 334 lines...
Service Manual
Page 356
..., installing control panel 25 factory-set defaults, restoring 243, 247 faded print 212 fan, removing 148 fax activity log 245 billing (metering) tone filters 104 billing code report, printing 246 cables, part numbers 254 call report, printing 245 data path 102 distinctive ring 100 downstream current detection 103 error messages 204 factory-set defaults, restoring 247 flash memory storage 104 hook state 103 hook switch control 103 jams, troubleshooting 224 line current control 103 operations 100 page storage 104 phone book 72 phone book, printing 245 port, locating 9 receive log...
..., installing control panel 25 factory-set defaults, restoring 243, 247 faded print 212 fan, removing 148 fax activity log 245 billing (metering) tone filters 104 billing code report, printing 246 cables, part numbers 254 call report, printing 245 data path 102 distinctive ring 100 downstream current detection 103 error messages 204 factory-set defaults, restoring 247 flash memory storage 104 hook state 103 hook switch control 103 jams, troubleshooting 224 line current control 103 operations 100 page storage 104 phone book 72 phone book, printing 245 port, locating 9 receive log...
Service Manual
Page 357
... 3, 318 feed system, ADF 98 feeding problems, troubleshooting 218 Finnish laser statemnet 332 firmware recovery 249 firmware updates 249 flash memory, fax 104 flatbed scanner cleaning glass 56 loading originals 26 form sensor, ADF 99 formatter connectors 263 fax subsystem 101 part numbers 280 removing 139 fraud hotline 54 fuser assembly, part number 302 fuser, removing 148, 153 G Getting Started Guide 2, 258 glass, cleaning 56 gray background, troubleshooting 213 guides, documentation 2 H half-self-test functional check 239 heating element check 240 Help (Documentation) tab, HP ToolboxFX 75...
... 3, 318 feed system, ADF 98 feeding problems, troubleshooting 218 Finnish laser statemnet 332 firmware recovery 249 firmware updates 249 flash memory, fax 104 flatbed scanner cleaning glass 56 loading originals 26 form sensor, ADF 99 formatter connectors 263 fax subsystem 101 part numbers 280 removing 139 fraud hotline 54 fuser assembly, part number 302 fuser, removing 148, 153 G Getting Started Guide 2, 258 glass, cleaning 56 gray background, troubleshooting 213 guides, documentation 2 H half-self-test functional check 239 heating element check 240 Help (Documentation) tab, HP ToolboxFX 75...
Service Manual
Page 358
... codes 246 call (last fax sent or received) 245 phone book 245 troubleshooting 225 long-document jams, ADF 99 loose toner, troubleshooting 214 M Macintosh drivers supported 11 software components 13 system requirements 21 uninstalling software 15 Macintosh Configure Device 13, 80 main gear assembly, removing 169 main motor, removing 165 main-drive assembly, part numbers 294 major component diagrams 268 manuals 2, 258 media ADF feeding operations 98 ADF, sizes supported 222 capacity 3 curled, troubleshooting 215, 243 feeding operations 91 HP ToolboxFX settings 77 loading tray 1 28 loading tray...
... codes 246 call (last fax sent or received) 245 phone book 245 troubleshooting 225 long-document jams, ADF 99 loose toner, troubleshooting 214 M Macintosh drivers supported 11 software components 13 system requirements 21 uninstalling software 15 Macintosh Configure Device 13, 80 main gear assembly, removing 169 main motor, removing 165 main-drive assembly, part numbers 294 major component diagrams 268 manuals 2, 258 media ADF feeding operations 98 ADF, sizes supported 222 capacity 3 curled, troubleshooting 215, 243 feeding operations 91 HP ToolboxFX settings 77 loading tray 1 28 loading tray...
Service Manual
Page 359
...-cartridge door locating 7 removing 118 print-quality test 110 printer drivers included 3 Linux and UNIX 11 specifications 318 supported 11 Printing tab, HP ToolboxFX 78 priority input slot. See troubleshooting PSTN operations 100 pulse dialing 103 Q quality archive print setting 242, 248 cleaning page, printing 247 copy, troubleshooting 226 HP ToolboxFX settings 77 print settings 211 print, troubleshooting 211, 212 repetitive image defects 261 scans, troubleshooting 230, 232 R rear cover, removing 120 rear output bin jams 188 locating 8 receiving faxes activity log, printing 245 call report...
...-cartridge door locating 7 removing 118 print-quality test 110 printer drivers included 3 Linux and UNIX 11 specifications 318 supported 11 Printing tab, HP ToolboxFX 78 priority input slot. See troubleshooting PSTN operations 100 pulse dialing 103 Q quality archive print setting 242, 248 cleaning page, printing 247 copy, troubleshooting 226 HP ToolboxFX settings 77 print settings 211 print, troubleshooting 211, 212 repetitive image defects 261 scans, troubleshooting 230, 232 R rear cover, removing 120 rear output bin jams 188 locating 8 receiving faxes activity log, printing 245 call report...
Service Manual
Page 361
... 16 part number 255 part numbers 254, 256, 298 separation pad, replacing 47 trays alerts 71 capacity 3 feeding operations 91 feeding problems, troubleshooting 218 installing ADF input 23 jams, clearing 181 locating 7 part numbers 255 troubleshooting ADF problems 236 blank pages 218 blank scans 232 checklist 174 cleaning page 247 ENWW Index 339 smeared toner, troubleshooting 214 software drivers supported 11 HP ToolboxFX 70 Linux and UNIX 11 Macintosh 13 Macintosh Configure Device 80 system requirements 21 uninstalling 15 Windows 12 solenoids 264 speaker, removing 136 specifications acoustic...
... 16 part number 255 part numbers 254, 256, 298 separation pad, replacing 47 trays alerts 71 capacity 3 feeding operations 91 feeding problems, troubleshooting 218 installing ADF input 23 jams, clearing 181 locating 7 part numbers 255 troubleshooting ADF problems 236 blank pages 218 blank scans 232 checklist 174 cleaning page 247 ENWW Index 339 smeared toner, troubleshooting 214 software drivers supported 11 HP ToolboxFX 70 Linux and UNIX 11 Macintosh 13 Macintosh Configure Device 80 system requirements 21 uninstalling 15 Windows 12 solenoids 264 speaker, removing 136 specifications acoustic...