HP Printers - Supported Citrix Presentation Server environments
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... is planned to continue on the next release of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. in the United States and other jurisdictions. 4AA0... feedback at www.hp.com/solutions/feedback. © 2006, 2007, 2008 Hewlett-Packard Development Company, L.P. The only warranties for technical or editorial errors or omissions contained herein. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject...
... is planned to continue on the next release of Citrix XenApp™ Server and newer model HP LaserJet, Business Inkjet, Designjet, Deskjet printers and Scanner/All-in-One devices will be added to change without notice. in the United States and other jurisdictions. 4AA0... feedback at www.hp.com/solutions/feedback. © 2006, 2007, 2008 Hewlett-Packard Development Company, L.P. The only warranties for technical or editorial errors or omissions contained herein. Planned future testing HP LaserJet/Business Inkjet/Designjet/Deskjet printers and Scanner/All-in-One devices testing is subject...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...-in-one for non-HP supplies (HP LaserJet 3390/3392 all-inone)...285 HP fraud hotline...285 Cleaning the all-in-one...287 To clean the exterior...287 To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392...
...-in-one for non-HP supplies (HP LaserJet 3390/3392 all-inone)...285 HP fraud hotline...285 Cleaning the all-in-one...287 To clean the exterior...287 To clean the scanner glass and white platen (HP LaserJet 3050 all-in-one 287 To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all-in-one 288 To clean the lid backing (HP LaserJet 3052/3055/3390/3392...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...document on the flatbed scanner and then press ). To continue dialing numbers, repeat steps 2 and 3. If the all -in the group. If you want to send are calling has been assigned a one updates the fax activity log with the error and proceeds to the next number in -one ADF sensor detects that... you press , Load page:X Press appears on the flatbed scanner. 2. To send a fax to a group manually (ad hoc faxing)...
...document on the flatbed scanner and then press ). To continue dialing numbers, repeat steps 2 and 3. If the all -in the group. If you want to send are calling has been assigned a one updates the fax activity log with the error and proceeds to the next number in -one ADF sensor detects that... you press , Load page:X Press appears on the flatbed scanner. 2. To send a fax to a group manually (ad hoc faxing)...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... does not answer, the all-in-one redials that you are finished, press 2 to the next step. 5. If you can print the fax activity log by adding the error, and then it proceeds to send ...appears on the control-panel display. After scanning the page, Another page? 1=Yes 2=No appears on the flatbed scanner and then press ). If you press , Load page: X Press appears on its redial setting. NOTE The ...log feature is not supported in the group is loaded into the ADF input tray, Send from the flatbed scanner, press 1 to each page of the fax job. -or- If the pages that number based on ...
... does not answer, the all-in-one redials that you are finished, press 2 to the next step. 5. If you can print the fax activity log by adding the error, and then it proceeds to send ...appears on the control-panel display. After scanning the page, Another page? 1=Yes 2=No appears on the flatbed scanner and then press ). If you press , Load page: X Press appears on its redial setting. NOTE The ...log feature is not supported in the group is loaded into the ADF input tray, Send from the flatbed scanner, press 1 to each page of the fax job. -or- If the pages that number based on ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... the fax activity log by adding the error. 74 Chapter 6 Fax ENWW If you are trying to the number that it redialed. If you have stopped them yourself. The all -in -one redials the number based on the flatbed scanner and then press ). Otherwise, the recipient might get the fax... twice: once from the manual redial attempt and once from the flatbed scanner, press 1 to redial manually. To send the fax from one control panel, press Redial. 3. On the all pending, automatic redial attempts for each page of the automatic redial attempts...
... the fax activity log by adding the error. 74 Chapter 6 Fax ENWW If you are trying to the number that it redialed. If you have stopped them yourself. The all -in -one redials the number based on the flatbed scanner and then press ). Otherwise, the recipient might get the fax... twice: once from the manual redial attempt and once from the flatbed scanner, press 1 to redial manually. To send the fax from one control panel, press Redial. 3. On the all pending, automatic redial attempts for each page of the automatic redial attempts...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... to 60 seconds. If you lift the scanner lid, you will help you correct the error. Verify that the top cover is plugged in -one . Verify that the all -in-one is closed. See Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all -in-one are in -one . Open the ADF cover and remove any...
... to 60 seconds. If you lift the scanner lid, you will help you correct the error. Verify that the top cover is plugged in -one . Verify that the all -in-one is closed. See Changing the automatic document feeder (ADF) on the HP LaserJet 3390/3392 all -in-one are in -one . Open the ADF cover and remove any...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... in the all -in -one . See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ). 4. See Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one ). 2. Poor copy quality from the ADF. See Print quality problems. If the error persists, contact HP Customer Care. Does the...
... in the all -in -one . See To clean the scanner glass (HP LaserJet 3052/3055/3390/3392 all -in -one ). 4. See Changing the automatic document feeder (ADF) pickup roller and load arm assembly (HP LaserJet 3052/3055/3390/3392 all -in -one ). 2. Poor copy quality from the ADF. See Print quality problems. If the error persists, contact HP Customer Care. Does the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...pressing Start Fax. Fit to copies made from the flatbed scanner. Fax Send error An error occurred while trying to resend the fax. Make sure that you are using the telephone cord that came in the all -in-one , plugging in -one . Invalid driver Press You are using the incorrect printer ...driver. Ask the sender to send a fax. If the error persists, contact HP Customer Care. Try resending the fax. Try faxing to another group-...
...pressing Start Fax. Fit to copies made from the flatbed scanner. Fax Send error An error occurred while trying to resend the fax. Make sure that you are using the telephone cord that came in the all -in-one , plugging in -one . Invalid driver Press You are using the incorrect printer ...driver. Ask the sender to send a fax. If the error persists, contact HP Customer Care. Try resending the fax. Try faxing to another group-...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...jam in (area) The all -in one box. Scanning error Cannot connect The all -in -one has failed to cancel the job. No fax detected The all -in -one to finish the job, or press Cancel to pick up a piece of media. See Clearing jams. Scanner reserved for the media size that you... the computer scan has finished, or cancel the scan from both the allin-one phone cord into a jack for another phone line. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that the paper-length guide is using . See HP Customer Care or the support flyer that came in the all -in...
...jam in (area) The all -in one box. Scanning error Cannot connect The all -in -one has failed to cancel the job. No fax detected The all -in -one to finish the job, or press Cancel to pick up a piece of media. See Clearing jams. Scanner reserved for the media size that you... the computer scan has finished, or cancel the scan from both the allin-one phone cord into a jack for another phone line. In tray 2 (HP LaserJet 3390/3392 all-in-one), verify that the paper-length guide is using . See HP Customer Care or the support flyer that came in the all -in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
Page 348
... problem. If a critical error persists, the all -in -one directly into the wall socket. 3. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one has experienced an internal hardware error. The all -in -one has experienced an internal embedded software error. See HP Customer Care or the...
... problem. If a critical error persists, the all -in -one directly into the wall socket. 3. Critical error message-tables Table 13-2 Critical error messages Control panel message 49 Error 50.x Fuser Error 51 Laser Error 52 Scanner Error Description The all -in -one has experienced an internal hardware error. The all -in -one has experienced an internal embedded software error. See HP Customer Care or the...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...error might not be generating a dial tone that the all -inone, and then press Start Fax on the all -in -one is not sending them. ENWW Fax problems 343 Contact the sender and have the sender resend the fax after altering the settings. Faxes stop during sending. Use the flatbed scanner..., resend the job. The fax machine to On (see the information about changing the redial-oncommunication-error option under Changing the redial settings). If your all -in -one cannot detect. See Reprinting a fax. Your telephone line might be malfunctioning. The all-in the ...
...error might not be generating a dial tone that the all -inone, and then press Start Fax on the all -in -one is not sending them. ENWW Fax problems 343 Contact the sender and have the sender resend the fax after altering the settings. Faxes stop during sending. Use the flatbed scanner..., resend the job. The fax machine to On (see the information about changing the redial-oncommunication-error option under Changing the redial settings). If your all -in -one cannot detect. See Reprinting a fax. Your telephone line might be malfunctioning. The all-in the ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...Configure the outgoing fax as being out of gray shading at the receiving fax machine. Try one is too large, or the resolution might be incorrectly loaded. See Changing the default glass-size... setting. Verify that show a Pending designation. Verify that you send have an error condition, such as a delayed fax, and then verify that it is waiting to redial a ... of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. Faxes you are correctly loaded into smaller sections, and then fax them individually. ● Clear...
...Configure the outgoing fax as being out of gray shading at the receiving fax machine. Try one is too large, or the resolution might be incorrectly loaded. See Changing the default glass-size... setting. Verify that show a Pending designation. Verify that you send have an error condition, such as a delayed fax, and then verify that it is waiting to redial a ... of the following : ● Divide a large fax into the ADF input tray or flatbed scanner. Faxes you are correctly loaded into smaller sections, and then fax them individually. ● Clear...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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... 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 modems, connecting HP LaserJet 3050/3055 all 85, 219 editing 82, 213, 216 list of copies, changing 126, 233 O OCR software 149 on/off switch, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 one 113 HP LaserJet 3390/3392 all-in- See settings ordering supplies and accessories 366, 374 originals, loading ADF 38 flatbed scanner...
... 2 HP LaserJet 3052/3055 3 HP LaserJet 3390/3392 4 modems, connecting HP LaserJet 3050/3055 all 85, 219 editing 82, 213, 216 list of copies, changing 126, 233 O OCR software 149 on/off switch, locating HP LaserJet 3050 8 HP LaserJet 3052/3055 10 HP LaserJet 3390/3392 12 one 113 HP LaserJet 3390/3392 all-in- See settings ordering supplies and accessories 366, 374 originals, loading ADF 38 flatbed scanner...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide
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...troubleshooting 353 books 148 canceling 146 color 150 from all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140 OCR software 149 page-by-page (Macintosh)...269 server-based TCP/IP configuration 162 service critical error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ToolboxFX 278 Network configuration page 158 presets (Macintosh...
...troubleshooting 353 books 148 canceling 146 color 150 from all-in-one control panel (Windows) 141 grayscale 151 HP Director (Macintosh) 145 HP LaserJet Scan (Windows) 144 loading originals in ADF 38 loading originals on flatbed scanner 38 methods 140 OCR software 149 page-by-page (Macintosh)...269 server-based TCP/IP configuration 162 service critical error messages 330 hardware 375 HP ToolboxFX settings 280 part numbers 366 service agreements 374 settings Configuration page 158, 268, 359 factory-set defaults, restoring 241, 363 HP ToolboxFX 278 Network configuration page 158 presets (Macintosh...
Service Manual
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...one features...3 HP LaserJet 3090/3092 all-in-one features 5 Supported printer drivers...11 Priority input slot (tray 1) media specifications 16 Tray 2 and optional tray 3...16 ADF...17 Sequence of operation...84 Power-on sequence...85 Alert and warning messages ...203 Critical-error messages...209 Scan-specific error... messages...233 Control-panel bezels...257 Service and training support...258 User guides...258 Getting started guide...258 Technical support Web sites...259 Repetitive image defects...261 Scanner and ADF assemblies...273 Scanner ...
...one features...3 HP LaserJet 3090/3092 all-in-one features 5 Supported printer drivers...11 Priority input slot (tray 1) media specifications 16 Tray 2 and optional tray 3...16 ADF...17 Sequence of operation...84 Power-on sequence...85 Alert and warning messages ...203 Critical-error messages...209 Scan-specific error... messages...233 Control-panel bezels...257 Service and training support...258 User guides...258 Getting started guide...258 Technical support Web sites...259 Repetitive image defects...261 Scanner and ADF assemblies...273 Scanner ...
Service Manual
Page 121
...ADF then attempts three times, or for the ADF), the scanner returns to trigger the form sensor, but has not left side of the scanner assembly. Clear, Reload. The form sensor detects media moving through the ADF. One other sensor detects an open ADF door. A jam can ...be detected under the ADF scanner glass, an internal firmware error has probably occurred. ENWW Scanner and ADF functions and operation 99 If a jam is detected, the ...
...ADF then attempts three times, or for the ADF), the scanner returns to trigger the form sensor, but has not left side of the scanner assembly. Clear, Reload. The form sensor detects media moving through the ADF. One other sensor detects an open ADF door. A jam can ...be detected under the ADF scanner glass, an internal firmware error has probably occurred. ENWW Scanner and ADF functions and operation 99 If a jam is detected, the ...
Service Manual
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... messages that will help you correct the error. Verify that the ADF connector is connected correctly to the scanner. Verify that the top cover is closed. If the error persists, replace the following components one control panel? See Scanner assembly on page 126 and Formatter on for...start ADF motor does not start 1. No power as a result of common messages that will see that meets HP specifications. Verify that the wire-harness connectors from the scanner to 15 seconds. Do information pages print? When the all - Step number 1 2 3 Verification step Possible...
... messages that will help you correct the error. Verify that the ADF connector is connected correctly to the scanner. Verify that the top cover is closed. If the error persists, replace the following components one control panel? See Scanner assembly on page 126 and Formatter on for...start ADF motor does not start 1. No power as a result of common messages that will see that meets HP specifications. Verify that the wire-harness connectors from the scanner to 15 seconds. Do information pages print? When the all - Step number 1 2 3 Verification step Possible...
Service Manual
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send a fax. Make sure that came with the all -in-one , plugging in -one . Press Cancel to copies made from the flatbed scanner. The all -in-one to finish the job, or press job. Allow the all -in -one -touch buttons (programmed as June 35. low 1 copy Press [cancel] None None None ...job. Make sure that you typed is programmed for a group. The copy reduce/enlarge feature (called Fit to Page) applies only to clear the error. An invalid date was specified, such as an individual speed dial) or individual speeddial codes to a group-dial. You are using the incorrect ...
send a fax. Make sure that came with the all -in-one , plugging in -one . Press Cancel to copies made from the flatbed scanner. The all -in-one to finish the job, or press job. Allow the all -in -one -touch buttons (programmed as June 35. low 1 copy Press [cancel] None None None ...job. Make sure that you typed is programmed for a group. The copy reduce/enlarge feature (called Fit to Page) applies only to clear the error. An invalid date was specified, such as an individual speed dial) or individual speeddial codes to a group-dial. You are using the incorrect ...
Service Manual
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... embedded software error. The all-in-one has experienced an internal hardware error. 51 Laser Error The all-in-one has experienced an internal hardware error. 52 Scanner Error The all-in-one has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The all-in -one has experienced an internal hardware error. 57 Fan Error 79 Error Turn off...
... embedded software error. The all-in-one has experienced an internal hardware error. 51 Laser Error The all-in-one has experienced an internal hardware error. 52 Scanner Error The all-in-one has experienced an internal hardware error. 54.2, 55.1, 59.16, 59.192, 59.4, 59.99 Errors The all-in -one has experienced an internal hardware error. 57 Fan Error 79 Error Turn off...
Service Manual
Page 258
... pickup-roller assembly on page 62. the ADF is curled or was stored in a high-humidity environment. Make sure that meets HP recommendations. Clean the rollers. Use media that the cleanout comb is installed correctly. See the user guide for media specifications. Replace the... the ADF pickup-roller assembly. See ADF assembly on page 124. The "Scanner error" message continually appears on page 50. The ADF pickup rollers are dirty. Cause Solution The ADF-to -scanner connector is not connected correctly or Reseat the connector. The ADF pickup-roller assembly...
... pickup-roller assembly on page 62. the ADF is curled or was stored in a high-humidity environment. Make sure that meets HP recommendations. Clean the rollers. Use media that the cleanout comb is installed correctly. See the user guide for media specifications. Replace the... the ADF pickup-roller assembly. See ADF assembly on page 124. The "Scanner error" message continually appears on page 50. The ADF pickup rollers are dirty. Cause Solution The ADF-to -scanner connector is not connected correctly or Reseat the connector. The ADF pickup-roller assembly...