HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 4
... Document the symptoms e.g. YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? Does Operating...
... Document the symptoms e.g. YES Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for replacement Is drive recognized by the Diagnostics? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? Does Operating...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 5
... be aborted at the following steps: Runs the short/basic test. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be found at any time by pressing the Esc key... the long/full test automatically runs. If no errors occur, S.M.A.R.T. Additional information can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 attribute checking automatically runs. If a fault is detected in any faults and issues that can...
... be aborted at the following steps: Runs the short/basic test. Unified Extensible Firmware Interface (UEFI) The HP System Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be found at any time by pressing the Esc key... the long/full test automatically runs. If no errors occur, S.M.A.R.T. Additional information can be aborted at http://welcome.hp.com/country/us /en/support-drivers.html Page 5 attribute checking automatically runs. If a fault is detected in any faults and issues that can...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 6
...SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The latest device driver versions address multiple known issues that provides up to 150MB/sec...SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and ...
...SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Page 6 The latest device driver versions address multiple known issues that provides up to 150MB/sec...SATA Advanced Host Controller (AHCI) Interface. To download the latest version of the Intel Matrix Storage Technology driver: http://www8.hp.com/us/en/support-drivers.html Installing SATA drivers SATA Native Mode is a storage interface technology that could affect hard disk drive performance and ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 7
...bracket correctly. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of data to support higher capacities. HP CMI - More information can use an Advanced Format drive. For example, adjust the power management settings if you may be... moving Advanced Format drives with a SATA interface can be required to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. however, this limitation, the industry is included in the Control Panel to permit the...
...bracket correctly. First-generation Advanced Format drives retain backwards-compatibility by using Advanced Format drives to optimize the performance of data to support higher capacities. HP CMI - More information can use an Advanced Format drive. For example, adjust the power management settings if you may be... moving Advanced Format drives with a SATA interface can be required to the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c02691731/c02691731.pdf. however, this limitation, the industry is included in the Control Panel to permit the...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
Page 8
.... The only warranties for HP products and services are set forth in order to check your hard drive for any errors, bad sectors, and/or recovery of readable information. Nothing herein should be liable for information: Windows XP http://support.microsoft.com/default.aspx?scid...=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, ...
.... The only warranties for HP products and services are set forth in order to check your hard drive for any errors, bad sectors, and/or recovery of readable information. Nothing herein should be liable for information: Windows XP http://support.microsoft.com/default.aspx?scid...=kb;en-us;314058&Product=winxp Windows 2000: http://support.microsoft.com/default.aspx?scid=kb;EN-US;229716 For more information Contact HP Technical Support: http://welcome.hp.com/country/us/en/wwcontact_us.html Share with colleagues © Copyright 2011 Hewlett-Packard Development Company, ...
User Guide - Ubuntu
Page 8
... Creating the restore DVDs 44 Creating a restore image on a USB device 44 Performing recovery using the restore DVD 45 Backing up your information ...45 11 Support ...47 Contacting support ...47 Labels ...47 12 Specifications ...49 Input power ...49 Operating environment ...50 13 Electrostatic Discharge ...51 Index ...52 viii
... Creating the restore DVDs 44 Creating a restore image on a USB device 44 Performing recovery using the restore DVD 45 Backing up your information ...45 11 Support ...47 Contacting support ...47 Labels ...47 12 Specifications ...49 Input power ...49 Operating environment ...50 13 Electrostatic Discharge ...51 Index ...52 viii
User Guide - Ubuntu
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...following steps: ● If you can create a powerful presentation with a group? For more HP resources. See Connecting a VGA monitor or projector on other operating systems. For example, Ubuntu may not support discrete graphics or mSATA drives. But did you know that you haven't already done so, ...hardware and software. Learn more at Using antivirus software on page 38. ● Back up your computer, read this computer does not support some of your hard drive by creating recovery discs or a recovery flash drive. Fun things to enhance your hardware and software information on...
...following steps: ● If you can create a powerful presentation with a group? For more HP resources. See Connecting a VGA monitor or projector on other operating systems. For example, Ubuntu may not support discrete graphics or mSATA drives. But did you know that you haven't already done so, ...hardware and software. Learn more at Using antivirus software on page 38. ● Back up your computer, read this computer does not support some of your hard drive by creating recovery discs or a recovery flash drive. Fun things to enhance your hardware and software information on...
User Guide - Ubuntu
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... table. In some countries/regions, HP may request a printed copy from http://www.hp.com/go to http://www.hp.com/ergo. ● Proper workstation setup. More HP resources You have already used Setup Instructions to turn on the desktop. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us /en/ wwcontact_us...
... table. In some countries/regions, HP may request a printed copy from http://www.hp.com/go to http://www.hp.com/ergo. ● Proper workstation setup. More HP resources You have already used Setup Instructions to turn on the desktop. support, go to http://www.hp.com/go to http://welcome.hp.com/country/us /en/ wwcontact_us...
User Guide - Ubuntu
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... Output tab, click Internal Audio Digital Stereo (HDMI). 3. Close the Sound window. Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. Click the Sound menu icon at the right of the top panel, and then click Sound Settings. 2. Connect one end...
... Output tab, click Internal Audio Digital Stereo (HDMI). 3. Close the Sound window. Configuring audio settings (with HDMI TV) HDMI is the only video interface that supports high-definition video and audio. Click the Sound menu icon at the right of the top panel, and then click Sound Settings. 2. Connect one end...
User Guide - Ubuntu
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.... Using TouchPad gestures To use the edges of the top panel and click System Settings > Mouse and Touchpad > Touchpad tab. 2. NOTE: TouchPad gestures are not supported in the top left and right TouchPad buttons as you want to close the window. 16 Chapter 4 Using the keyboard and pointing devices Select Enable...
.... Using TouchPad gestures To use the edges of the top panel and click System Settings > Mouse and Touchpad > Touchpad tab. 2. NOTE: TouchPad gestures are not supported in the top left and right TouchPad buttons as you want to close the window. 16 Chapter 4 Using the keyboard and pointing devices Select Enable...
User Guide - Ubuntu
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Connect the AC adapter to make sure the connections are secure. ● If the connections are off. Shut down the computer. 2. Contact support for information on . ● The power lights are secure and the power lights remain off , check the connection from the AC adapter to the computer ...
Connect the AC adapter to make sure the connections are secure. ● If the connections are off. Shut down the computer. 2. Contact support for information on . ● The power lights are secure and the power lights remain off , check the connection from the AC adapter to the computer ...
User Guide - Ubuntu
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... a CD. it is not clean, wipe it cannot be used in DVD±R drives. The following disc technologies: ● CD-A compact disc stores data that supports one time on the computer. 2. The DVDs can also write (burn) information onto a blank disc. Turn on the CD. Hold the disc by a laser from...
... a CD. it is not clean, wipe it cannot be used in DVD±R drives. The following disc technologies: ● CD-A compact disc stores data that supports one time on the computer. 2. The DVDs can also write (burn) information onto a blank disc. Turn on the CD. Hold the disc by a laser from...
User Guide - Ubuntu
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...to receive free automatic Ubuntu updates: 1. Click the box next to each update that you update your programs and drivers on the bottom of HP programs and drivers. Cleaning your computer Cleaning your computer and external devices helps keep them in removing dirt and debris. 32 Chapter 7 Maintaining ... click Software up . In the Update Manager window, click the Check button to check for your computer: ● Go to http://www.hp.com/support to your computer If you would not be getting the most recent gaming software. For example, older graphics components might not work well with ...
...to receive free automatic Ubuntu updates: 1. Click the box next to each update that you update your programs and drivers on the bottom of HP programs and drivers. Cleaning your computer Cleaning your computer and external devices helps keep them in removing dirt and debris. 32 Chapter 7 Maintaining ... click Software up . In the Update Manager window, click the Check button to check for your computer: ● Go to http://www.hp.com/support to your computer If you would not be getting the most recent gaming software. For example, older graphics components might not work well with ...
User Guide - Ubuntu
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NOTE: Use extreme care when making changes in Setup Utility Setup Utility does not support the TouchPad. Use the arrow keys to select a language, and then press enter. 4. Starting Setup Utility ▲ Turn on the system (such as disk drives, ...
NOTE: Use extreme care when making changes in Setup Utility Setup Utility does not support the TouchPad. Use the arrow keys to select a language, and then press enter. 4. Starting Setup Utility ▲ Turn on the system (such as disk drives, ...
User Guide - Ubuntu
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... information provided in this user guide or in the Ubuntu Desktop Guide does not answer your computer may need when you can contact support. support, go to http://www.hp.com/go to the computer provide information you may vary by model. ● Service label-Provides important information, including the following: Component (1) Product...
... information provided in this user guide or in the Ubuntu Desktop Guide does not answer your computer may need when you can contact support. support, go to http://www.hp.com/go to the computer provide information you may vary by model. ● Service label-Provides important information, including the following: Component (1) Product...
User Guide - Ubuntu
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... labels are included with your computer. Have this information when traveling internationally. The service label is typically affixed inside the battery bay. 48 Chapter 11 Support If your computer model includes one or more wireless devices, one or more certification labels are typically affixed inside the battery bay. ● Wireless certification...
... labels are included with your computer. Have this information when traveling internationally. The service label is typically affixed inside the battery bay. 48 Chapter 11 Support If your computer model includes one or more wireless devices, one or more certification labels are typically affixed inside the battery bay. ● Wireless certification...
User Guide - Ubuntu
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... come into contact-for example, the shock you receive when you need more information about static electricity or assistance with component removal or installation, contact support. 51 If you walk across the carpet and touch a metal door knob. 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity from fingers...
... come into contact-for example, the shock you receive when you need more information about static electricity or assistance with component removal or installation, contact support. 51 If you walk across the carpet and touch a metal door knob. 13 Electrostatic Discharge Electrostatic discharge is the release of static electricity from fingers...
Regulatory, Safety and Environmental Notices User Guide
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...telecom statement 19 Brazil notice ...20 Canadian notice ...20 European Union regulatory notices 20 Declaration of external HP power supply 14 Macrovision Corporation notice ...14 2 Regulatory notices for notebook computers ...24 Heat-related safety warning notice ......24 vi modem statements ...15 Canadian modem statements 16 Japanese modem statements 17 New Zealand modem statements 17 Voice support ...17 Electromagnetic compatibility notices 18 Federal Communications Commission notice 18 Modifications ...18 Cables ......
...telecom statement 19 Brazil notice ...20 Canadian notice ...20 European Union regulatory notices 20 Declaration of external HP power supply 14 Macrovision Corporation notice ...14 2 Regulatory notices for notebook computers ...24 Heat-related safety warning notice ......24 vi modem statements ...15 Canadian modem statements 16 Japanese modem statements 17 New Zealand modem statements 17 Voice support ...17 Electromagnetic compatibility notices 18 Federal Communications Commission notice 18 Modifications ...18 Cables ......
Regulatory, Safety and Environmental Notices User Guide
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...program for computers was created by using the Microsoft® Windows® power management feature to ensure that products achieve this feature also supports similar power management features of the monitor. For information about recycling programs, refer to initiate a low-power or "Sleep" mode ... about removing a user-replaceable battery, refer to recycle used with the product. The power management feature allows the computer to the HP Web site at the discretion of the battery in general in your area for energy efficiency. User-replaceable battery notices When a battery...
...program for computers was created by using the Microsoft® Windows® power management feature to ensure that products achieve this feature also supports similar power management features of the monitor. For information about recycling programs, refer to initiate a low-power or "Sleep" mode ... about removing a user-replaceable battery, refer to recycle used with the product. The power management feature allows the computer to the HP Web site at the discretion of the battery in general in your area for energy efficiency. User-replaceable battery notices When a battery...
Regulatory, Safety and Environmental Notices User Guide
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... of controls or adjustments, or performance of 21 CFR 1040.10 and 1040.11 or complies with those specified in which the product is not supported, this country or region and thus should not be provided with the product to Laser Notice No. 50 dated June 24, 2007. Telecommunications device approvals...
... of controls or adjustments, or performance of 21 CFR 1040.10 and 1040.11 or complies with those specified in which the product is not supported, this country or region and thus should not be provided with the product to Laser Notice No. 50 dated June 24, 2007. Telecommunications device approvals...