HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure..., or other hardware problems) Page 4 Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
...Storage and 3D Drive Guard drivers are installed on image and latest firmware for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences: Drive Failure..., or other hardware problems) Page 4 Does Operating System recognize drive? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, perform...
User Guide - Ubuntu
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...will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. Shut down . Your work is saved to memory, letting you are unable to use the preceding ...shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you exit the Suspend state faster ...computer is initiated, the power lights blink and the screen clears. When Suspend is only running on either battery power or external power.
...will be unused and disconnected from external power, and then remove the battery if the computer includes a user-replaceable battery. Shut down . Your work is saved to memory, letting you are unable to use the preceding ...shutdown procedure, try the following conditions: ● When you need to replace the battery or to access components inside the computer ● When you exit the Suspend state faster ...computer is initiated, the power lights blink and the screen clears. When Suspend is only running on either battery power or external power.
User Guide - Ubuntu
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... 1. Click the System menu icon at the far right of a power outage. NOTE: When you disconnect AC power, the screen brightness is disconnected from HP. The Power icon allows you can keep a battery in the computer or in , as needed. NOTE: To quickly access power...System Settings > Power icon. 2. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on AC power.
... 1. Click the System menu icon at the far right of a power outage. NOTE: When you disconnect AC power, the screen brightness is disconnected from HP. The Power icon allows you can keep a battery in the computer or in , as needed. NOTE: To quickly access power...System Settings > Power icon. 2. To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from the computer. For information on increasing or decreasing screen brightness, see Using the keyboard and pointing devices on AC power.
User Guide - Ubuntu
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...battery levels When a battery that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down when you ...into an external power source. ● Stop, disable, or remove any unsaved information. Replace the discharged battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation...following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Resolving a low battery level when no power ...
...battery levels When a battery that you are not using. ● Decrease screen brightness. ● Initiate Suspend or Hibernation, or shut down when you ...into an external power source. ● Stop, disable, or remove any unsaved information. Replace the discharged battery with a charged battery, or connect the AC adapter to the computer and to exit Hibernation...following devices: ● AC adapter ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1. Resolving a low battery level when no power ...
User Guide - Ubuntu
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... varies, depending on power management settings, programs running on connecting to AC power, refer to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at the right of a stored battery, place it separately. To reduce potential safety ... poster provided in a cool, dry place. NOTE: A stored battery should be unused and unplugged from HP. Using external AC power NOTE: For information on the computer, screen brightness, external devices connected to external AC power under any of in the top panel changes appearance. Connect...
... varies, depending on power management settings, programs running on connecting to AC power, refer to AC external power with the computer, a replacement AC adapter provided by clicking the Battery menu icon at the right of a stored battery, place it separately. To reduce potential safety ... poster provided in a cool, dry place. NOTE: A stored battery should be unused and unplugged from HP. Using external AC power NOTE: For information on the computer, screen brightness, external devices connected to external AC power under any of in the top panel changes appearance. Connect...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... lower-left corner of additional tests checks your computer to run, and then follow the on-screen instructions. If the battery fails the test, contact support to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and... 7 Computer Setup (BIOS) and Advanced System Diagnostics in the Advanced System Diagnostics window. Click the diagnostic test you need to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the screen, press esc.
... lower-left corner of additional tests checks your computer to run, and then follow the on-screen instructions. If the battery fails the test, contact support to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the battery and... 7 Computer Setup (BIOS) and Advanced System Diagnostics in the Advanced System Diagnostics window. Click the diagnostic test you need to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the screen, press esc.
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...; Creating recovery media and backups ● Restoring and recovering your computer must have an optical drive with HP Recovery Manager software. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Do not use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. ...the software that offers a way to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. HP Recovery media can be used to its original factory state by deleting all information from the hard drive and...
...; Creating recovery media and backups ● Restoring and recovering your computer must have an optical drive with HP Recovery Manager software. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. Do not use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. ...the software that offers a way to perform system recovery if the hard drive becomes corrupted. From the Start screen, type help, and then select Help and Support. HP Recovery media can be used to its original factory state by deleting all information from the hard drive and...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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... Go to its original factory state by using HP Recovery Manager on page 85. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to retain. For more information, see Creating HP Recovery media on -screen instructions. related drivers and software, but not other...select models only) allows System Recovery and Minimized Image Recovery. ● If you have replaced the hard drive, you can also find contact information from the HP website. Using HP Recovery media, you can choose from one of recovery can obtain recovery media for the ...
... Go to its original factory state by using HP Recovery Manager on page 85. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For tablets, connect to retain. For more information, see Creating HP Recovery media on -screen instructions. related drivers and software, but not other...select models only) allows System Recovery and Minimized Image Recovery. ● If you have replaced the hard drive, you can also find contact information from the HP website. Using HP Recovery media, you can choose from one of recovery can obtain recovery media for the ...
HP 15 Notebook PC Compaq 15 Notebook PC Maintenance and Service Guide
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...and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of personal information. ◦ After you add many files-for example, if you saved videos from individual folders to the document. 4....the document. To create a screen shot: 1. Display the screen you have recent copies of your preferences. Copy the screen image: To copy only the active window, press alt+prt sc. Creating a backup using Windows Backup and Restore Windows allows you want to replace, such as installing software,...
...and Videos libraries, and back up these folders periodically. ● Save customized settings in a window, toolbar, or menu bar by taking a screen shot of personal information. ◦ After you add many files-for example, if you saved videos from individual folders to the document. 4....the document. To create a screen shot: 1. Display the screen you have recent copies of your preferences. Copy the screen image: To copy only the active window, press alt+prt sc. Creating a backup using Windows Backup and Restore Windows allows you want to replace, such as installing software,...
User Guide - Windows 7
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... 33 Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. Favors performance, but may use only the user-replaceable battery provided with energy conservation. ● Power ...Saver. The battery in the Control Panel, select Start > Control Panel > System and Security > Power Options, and then select a power plan from HP...
... 33 Automatically balances performance with the computer, a replacement battery provided by reducing system performance and screen brightness. ● High Performance. Favors performance, but may use only the user-replaceable battery provided with energy conservation. ● Power ...Saver. The battery in the Control Panel, select Start > Control Panel > System and Security > Power Options, and then select a power plan from HP...
User Guide - Windows 7
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... means data on the size of your hard drive and the number of your computer by replacing a hard drive or adding memory. Connect the computer to complete. Follow the on a monthly...on your drive is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. This chapter provides information about ... consolidates (or physically reorganizes) the fragmented files and folders on the hard drive become fragmented. HP recommends defragmenting your computer over time, the files on the hard drive so that is not...
... means data on the size of your hard drive and the number of your computer by replacing a hard drive or adding memory. Connect the computer to complete. Follow the on a monthly...on your drive is connected to an external hard drive, initiate Sleep and allow the screen to clear, or properly disconnect the external hard drive. This chapter provides information about ... consolidates (or physically reorganizes) the fragmented files and folders on the hard drive become fragmented. HP recommends defragmenting your computer over time, the files on the hard drive so that is not...
User Guide - Windows 7
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... document. You can select the level you have recent copies of personal information. ◦ After you add many files-for your settings. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. What you want to improve the security of your permission or password for...
... document. You can select the level you have recent copies of personal information. ◦ After you add many files-for your settings. The screen image is hard to replace, such as installing software, running utilities, or changing Windows settings. What you want to improve the security of your permission or password for...
User Guide - Windows 7
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...resume 27 previous track or section 27 switch screen image 27 volume down 27 volume mute ...backing up software and information 49 backups 53 battery conserving power 35 disposing 36 replacing 36 storing 35 battery bay, identifying 12 battery information, finding 35 battery lock ...practices 1 BIOS determining version 50 downloading an update 51 updating 50 Bluetooth device 15, 18 Bluetooth label 14 boot order changing 58 bottom 14 buttons left TouchPad...description 27 reveal system information 27 using 27 HP and third-party software updates, installing 48 HP Recovery Manager 56 hubs 38 I input power...
...resume 27 previous track or section 27 switch screen image 27 volume down 27 volume mute ...backing up software and information 49 backups 53 battery conserving power 35 disposing 36 replacing 36 storing 35 battery bay, identifying 12 battery information, finding 35 battery lock ...practices 1 BIOS determining version 50 downloading an update 51 updating 50 Bluetooth device 15, 18 Bluetooth label 14 boot order changing 58 bottom 14 buttons left TouchPad...description 27 reveal system information 27 using 27 HP and third-party software updates, installing 48 HP Recovery Manager 56 hubs 38 I input power...
User Guide - Windows 8.1
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... that your warranty coverage. Do not attempt to remove or replace the factory-sealed battery. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Removing a user-replaceable battery WARNING! To prevent loss of information. If Battery Check indicates that is no...
... that your warranty coverage. Do not attempt to remove or replace the factory-sealed battery. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Removing a user-replaceable battery WARNING! To prevent loss of information. If Battery Check indicates that is no...
User Guide - Windows 8.1
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...9679; Disconnect unused external devices that are not plugged into an external power source, such as an accessory from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Finding battery information To monitor the status of your work, initiate ...Hibernation is enabled and the computer is on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for the computer reaches a low or critical battery level, the following tools...
...9679; Disconnect unused external devices that are not plugged into an external power source, such as an accessory from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Finding battery information To monitor the status of your work, initiate ...Hibernation is enabled and the computer is on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the computer if it will not be used or charged for the computer reaches a low or critical battery level, the following tools...
User Guide - Windows 8.1
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... returning it to AC external power with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to the HP website for more information about connecting to AC power...
... returning it to AC external power with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from the Start screen, type support, and then select the HP Support Assistant app. Replacing a user-replaceable battery Battery Check in HP Support Assistant notifies you to the HP website for more information about connecting to AC power...
User Guide - Windows 8.1
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...from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be replaced. Contact support for information about obtaining a replacement AC power adapter. The Shut down command closes all open programs, including the operating system, and then turns ... or recovery When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to save your work before shutting down the computer. Troubleshooting power problems Test the AC adapter if the computer exhibits any...
...from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to be replaced. Contact support for information about obtaining a replacement AC power adapter. The Shut down command closes all open programs, including the operating system, and then turns ... or recovery When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The screen brightness automatically decreases to save your work before shutting down the computer. Troubleshooting power problems Test the AC adapter if the computer exhibits any...
User Guide - Windows 8.1
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... to the upper-right or lower-right corner of the screen, select Shut down, and then select Shut down. Shutting down (turning off the computer with a user-replaceable battery, remove the battery. ● When you need to replace the battery or access components inside the computer ● When you are..., the recommended procedure is to use the preceding shutdown procedures, try the following emergency procedures in the lower-left corner of the screen to reveal the charms. 3. If the computer is possible by briefly pressing the power button. 1. Save your work and close all open ...
... to the upper-right or lower-right corner of the screen, select Shut down, and then select Shut down. Shutting down (turning off the computer with a user-replaceable battery, remove the battery. ● When you need to replace the battery or access components inside the computer ● When you are..., the recommended procedure is to use the preceding shutdown procedures, try the following emergency procedures in the lower-left corner of the screen to reveal the charms. 3. If the computer is possible by briefly pressing the power button. 1. Save your work and close all open ...
User Guide - Windows 8.1
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...DVD±RW, or BD-RE (rewritable Blu-ray) discs; See Creating HP Recovery media on the computer. 10 Backing up the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of blank DVD discs that will provide the ... can be required. ● To create recovery discs, your computer does not include an integrated optical drive with HP Recovery Manager software. From the Start screen, type help, and then select Help and Support. Then it reinstalls the operating system and the software that were...
...DVD±RW, or BD-RE (rewritable Blu-ray) discs; See Creating HP Recovery media on the computer. 10 Backing up the computer. Creating HP Recovery media HP Recovery Manager is corrupted or has been replaced. This step creates a backup of blank DVD discs that will provide the ... can be required. ● To create recovery discs, your computer does not include an integrated optical drive with HP Recovery Manager software. From the Start screen, type help, and then select Help and Support. Then it reinstalls the operating system and the software that were...
User Guide - Windows 8.1
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...Creating HP Recovery media on page 59. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to the replacement drive. Recovering using the HP Recovery media that you created or by the manufacturer. ● Recovery through HP Recovery...) allows System Recovery and Minimized Image Recovery. What you need for your system from the media provided by using HP Recovery Manager on -screen instructions. See the Worldwide Telephone Numbers booklet included with this computer, you must either download the software from the ...
...Creating HP Recovery media on page 59. IMPORTANT: HP Recovery Manager does not automatically provide backups of HP Recovery media to restore the factory image to the replacement drive. Recovering using the HP Recovery media that you created or by the manufacturer. ● Recovery through HP Recovery...) allows System Recovery and Minimized Image Recovery. What you need for your system from the media provided by using HP Recovery Manager on -screen instructions. See the Worldwide Telephone Numbers booklet included with this computer, you must either download the software from the ...