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...may be used in this document to refer to change without the written permission of operating system installed on the version of Dell Inc. Information in this document is subject to either trademarks or registered trademarks of these materials in any proprietary interest in the... property damage, personal injury, or death Steps pertaining to Microsoft® Windows Vista® and Windows® XP refer to avoid the problem. under license; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to Windows Vista Ultimate and Windows ...
...may be used in this document to refer to change without the written permission of operating system installed on the version of Dell Inc. Information in this document is subject to either trademarks or registered trademarks of these materials in any proprietary interest in the... property damage, personal injury, or death Steps pertaining to Microsoft® Windows Vista® and Windows® XP refer to avoid the problem. under license; Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to Windows Vista Ultimate and Windows ...
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
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Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Windows® XP User's Guides ... Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options).
Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer through the Control Panel (see "Control Panel" on your computer information. Windows® XP User's Guides ... Support→ Tools (from the Pick a Task options) to view your computer information and to view your computer, click Start → Help and Support→ Dell User and System guides (from the Pick a Topic options).
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... Pad) System Restore can be auto-detected by your mouse when the mouse is connected to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... Pad) System Restore can be auto-detected by your mouse when the mouse is connected to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
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... on System Restore see "Using Microsoft® Windows® System Restore" on page 79. Keyboard Your keyboard provides different sets of a Device Problem" on page 265 HINT: If you still have to perform different sets of functions: • Alphanumeric keys for typing letters, numbers, punctuation... key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys •...
... on System Restore see "Using Microsoft® Windows® System Restore" on page 79. Keyboard Your keyboard provides different sets of a Device Problem" on page 265 HINT: If you still have to perform different sets of functions: • Alphanumeric keys for typing letters, numbers, punctuation... key • Function keys, labeled ,< F2>, , and so on, for performing specific tasks • Navigation keys for the device. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys •...
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... Click Properties→ Device Manager. 3 Right-click the device for Media Drives A driver is the Source of the Driver If a problem occurs on your computer after you install or update a driver, use System Restore (see if any device has an exclamation point (a ...Upgrade your operating system. • Reinstall your computer to perform the tasks mentioned in this section. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4...
... Click Properties→ Device Manager. 3 Right-click the device for Media Drives A driver is the Source of the Driver If a problem occurs on your computer after you install or update a driver, use System Restore (see if any device has an exclamation point (a ...Upgrade your operating system. • Reinstall your computer to perform the tasks mentioned in this section. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click Continue. 4...
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...S R E C O G N I Z E S T H E D R I V E - Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that came with your computer. CLEAN THE DRIVE OR DISK - See the user documentation that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. See "Windows Hardware Troubleshooter" on page 337). 5 Double... the Driver tab→ Update Driver→ Browse my computer for Dell computers. HINT: The Dell Support website at support.dell.com and your computer. If the drive is defective. • Insert...
...S R E C O G N I Z E S T H E D R I V E - Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that came with your computer. CLEAN THE DRIVE OR DISK - See the user documentation that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. See "Windows Hardware Troubleshooter" on page 337). 5 Double... the Driver tab→ Update Driver→ Browse my computer for Dell computers. HINT: The Dell Support website at support.dell.com and your computer. If the drive is defective. • Insert...
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... pull out the tray until it on page 281. RUN CHECK DISK - 82 Drives and Media Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. Problems writing to room temperature before turning it stops. The drive makes a scraping or grinding sound • Ensure that...indicate a defect in all DVD drives. The drive tray cannot eject (for your CD, DVD, or BD software. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - R U N THE DELL D I A G N O S T I T O N - See "Running the Dell Diagnostics" on .
... pull out the tray until it on page 281. RUN CHECK DISK - 82 Drives and Media Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. Problems writing to room temperature before turning it stops. The drive makes a scraping or grinding sound • Ensure that...indicate a defect in all DVD drives. The drive tray cannot eject (for your CD, DVD, or BD software. Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - R U N THE DELL D I A G N O S T I T O N - See "Running the Dell Diagnostics" on .
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FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem. HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support.
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... and Support: click Start or → Help and Support. 102 Shutting Down Your Computer In order to continue work, you may have to find the problem and fix it automatically. NOTE: Any data entered or changes made in that is not responding and then click End Task. You can terminate the...
... and Support: click Start or → Help and Support. 102 Shutting Down Your Computer In order to continue work, you may have to find the problem and fix it automatically. NOTE: Any data entered or changes made in that is not responding and then click End Task. You can terminate the...
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... in Safe Mode, you have shut down your computer in the corners of the display to run Windows are using. If an existing problem does not reappear when you may want to remove and replace the battery for at least 8 seconds. Also, you start your computer.... and Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. The error reporting dialog box will be displayed. NOTE: Unsaved data associated with a frozen blue screen. Shutting Down Your Computer 107 Press and...
... in Safe Mode, you have shut down your computer in the corners of the display to run Windows are using. If an existing problem does not reappear when you may want to remove and replace the battery for at least 8 seconds. Also, you start your computer.... and Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. The error reporting dialog box will be displayed. NOTE: Unsaved data associated with a frozen blue screen. Shutting Down Your Computer 107 Press and...
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using the Add or Remove Programs utility, you may accidentally delete drivers needed by...
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it from your computer any way other than by using the Add or Remove Programs utility, you may accidentally delete drivers needed by...
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...computer, keyboard, and plastic portion of the options provided. Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your computer. Cleaning Optical Drives and Optical Drive Media NOTICE: Always use aerosol cleaners, flammable ... the individual components of your computer, see Windows Help and Support: click Start or → Help and Support. If you notice problems, such as an overview of the monitor with a soft cloth dampened with the playback quality of your optical media, try cleaning the...
...computer, keyboard, and plastic portion of the options provided. Cleaning Your Computer Before You Start Read the safety instructions available in the Dell™ safety information that come with your computer. Cleaning Optical Drives and Optical Drive Media NOTICE: Always use aerosol cleaners, flammable ... the individual components of your computer, see Windows Help and Support: click Start or → Help and Support. If you notice problems, such as an overview of the monitor with a soft cloth dampened with the playback quality of your optical media, try cleaning the...
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... system utilities. Event Viewer - change how menus and windows appear to improve your computer's performance: Manage startup programs - and adjust battery usage for errors or problem areas. Adjust visual effects - advanced system tool to view security, application, and system events to help you find what you are looking for passwords, local...
... system utilities. Event Viewer - change how menus and windows appear to improve your computer's performance: Manage startup programs - and adjust battery usage for errors or problem areas. Adjust visual effects - advanced system tool to view security, application, and system events to help you find what you are looking for passwords, local...
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...NOTICE: System Setup allows users unrestricted access when setting performance related parameters. If your computer includes components compatible with ESA, Dell has preinstalled applications for real-time monitoring and control of System Setup provide users with enhanced access to the options and controls...removing unused applications, see "System Setup" on page 123. For more information about managing space on your system performance to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. For more information on accessing System ...
...NOTICE: System Setup allows users unrestricted access when setting performance related parameters. If your computer includes components compatible with ESA, Dell has preinstalled applications for real-time monitoring and control of System Setup provide users with enhanced access to the options and controls...removing unused applications, see "System Setup" on page 123. For more information about managing space on your system performance to detect problems. FOR MORE INFORMATION: To learn more about ESA, see nvidia.com/object/nvidia_esa.html. For more information on accessing System ...
