Dell Technology Guide
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... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
Dell Technology Guide
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4 Click either Broadband (PPPoE), Wireless, or Dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 8 Follow the instructions ... you do not know which type of connection to complete the setup. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect: • Choose Broadband if you will use...
4 Click either Broadband (PPPoE), Wireless, or Dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 8 Follow the instructions ... you do not know which type of connection to complete the setup. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect: • Choose Broadband if you will use...
Dell Technology Guide
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... information on how to resolve the problem. Write down the information displayed on your Service Manual for information about diagnostic and status lights. Use the Hardware Troubleshooter to evaluate your Service Manual for information about diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your computer include: Tool Power lights Diagnostic lights for...
... information on how to resolve the problem. Write down the information displayed on your Service Manual for information about diagnostic and status lights. Use the Hardware Troubleshooter to evaluate your Service Manual for information about diagnostic lights. Dell Diagnostics can also indicate internal power problems. See your computer include: Tool Power lights Diagnostic lights for...
Dell Technology Guide
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Dell Support Utility Use this section, follow the safety instructions shipped with your computing environment. Press a key on the front of your computer. Troubleshooting 273 For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the computer and ... states: • If the power light is blue and the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is off, the computer ...
Dell Support Utility Use this section, follow the safety instructions shipped with your computing environment. Press a key on the front of your computer. Troubleshooting 273 For additional safety best practices information, see the Service Manual for Desktop Computers CAUTION: Before you begin any of the computer and ... states: • If the power light is blue and the computer is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is off, the computer ...
Dell Technology Guide
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Power, keyboard, and mouse extension cables - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is steady amber, a device may exist. - Multiple power strips connected to the system board (see the documentation ... switch is securely connected to the same electrical outlet Diagnostic Lights for your location, if applicable. - Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). -
Power, keyboard, and mouse extension cables - Remove and then reinstall any cards (see the Service Manual for your computer). • If the power light is steady amber, a device may exist. - Multiple power strips connected to the system board (see the documentation ... switch is securely connected to the same electrical outlet Diagnostic Lights for your location, if applicable. - Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled with your computer). -
Dell Technology Guide
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...keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. C P U F A N F A I C A L S U P P O R T - H A R D - See the documentation shipped with your computer or see "Contacting Dell" on page 337 for assistance). ... THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). If the computer malfunctions, you received is not listed in the table, see the Service Manual for your computer). C M O S C H E C K S U M E R R ...
...keyboard status lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. C P U F A N F A I C A L S U P P O R T - H A R D - See the documentation shipped with your computer or see "Contacting Dell" on page 337 for assistance). ... THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). If the computer malfunctions, you received is not listed in the table, see the Service Manual for your computer). C M O S C H E C K S U M E R R ...
Dell Technology Guide
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.... PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Ensure that require a...T R I K E T H E F 1 K E Y T O S H U T D O W N . - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). STRIKE THE F1 KEY TO S H U T D O W N . - THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. If the problem persists, replace the CMOS battery. THE...
.... PRESS F5 TO RUN ONBOARD DIAGNOSTICS. - • Reseat the memory (for assistance (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Ensure that require a...T R I K E T H E F 1 K E Y T O S H U T D O W N . - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). STRIKE THE F1 KEY TO S H U T D O W N . - THE AMOUNT OF SYSTEM MEMORY HAS CHANGED. If the problem persists, replace the CMOS battery. THE...
Dell Technology Guide
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... an incorrect time or date displays during start-up, replace the battery (see "Contacting Dell" on page 125. If the drive is defective. Replace the battery only with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Drive Problems CAUTION: Before you have to the manufacturer's instructions. If...
... an incorrect time or date displays during start-up, replace the battery (see "Contacting Dell" on page 125. If the drive is defective. Replace the battery only with your Service Manual or contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Drive Problems CAUTION: Before you have to the manufacturer's instructions. If...
Dell Technology Guide
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... G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I V E R - Contact your network administrator or the person who set up your network to verify that your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Diagnostic Lights for Laptop Computers" on the back of the computer and the network jack. If..." on page 280. For additional safety best practices information, see the Service Manual for Desktop Computers" on page 280. See "Windows Hardware Troubleshooter" on...
... G H T I S B L U E A N D T H E C O M P U T E R I S N O T R E S P O N D I V E R - Contact your network administrator or the person who set up your network to verify that your computer or see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see "Diagnostic Lights for Laptop Computers" on the back of the computer and the network jack. If..." on page 280. For additional safety best practices information, see the Service Manual for Desktop Computers" on page 280. See "Windows Hardware Troubleshooter" on...
Dell Technology Guide
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...exist. • Ensure that the voltage selection switch is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). The computer is either turned off or is not receiving power. • Reseat the power cable in ...). • Remove and then reinstall all components and cables are turned on the back of interference are securely connected to the system board (see the Service Manual for your computer). The computer is green. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is receiving electrical power, but an...
...exist. • Ensure that the voltage selection switch is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). The computer is either turned off or is not receiving power. • Reseat the power cable in ...). • Remove and then reinstall all components and cables are turned on the back of interference are securely connected to the system board (see the Service Manual for your computer). The computer is green. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - The computer is receiving electrical power, but an...
Dell Technology Guide
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...Lights CAUTION: Before you begin any of the computer and the electrical outlet. - For additional safety best practices information, see the Service Manual for Desktop Computers" on properly. - Replace power protection devices, power strips, and power extension cables with similar in known working ... turned off or is in this section, follow the safety instructions shipped with another device, such as a lamp. - Contact Dell (see "Contacting Dell" on the keyboard, move the mouse, or press the power button to the system board (see the Regulatory Compliance Homepage at www...
...Lights CAUTION: Before you begin any of the computer and the electrical outlet. - For additional safety best practices information, see the Service Manual for Desktop Computers" on properly. - Replace power protection devices, power strips, and power extension cables with similar in known working ... turned off or is in this section, follow the safety instructions shipped with another device, such as a lamp. - Contact Dell (see "Contacting Dell" on the keyboard, move the mouse, or press the power button to the system board (see the Regulatory Compliance Homepage at www...
Dell Technology Guide
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... to the system board (see the Service Manual for the Dell Technical Update service, go to support.dell.com/technicalupdate. Remove and then reinstall the memory modules (see the Documentation for your computer.) • If the power light is set to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of...
... to the system board (see the Service Manual for the Dell Technical Update service, go to support.dell.com/technicalupdate. Remove and then reinstall the memory modules (see the Documentation for your computer.) • If the power light is set to the same electrical outlet Dell Technical Update Service The Dell Technical Update service provides proactive e-mail notification of...
Setup Guide
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... failure - Write down the beep code and contact Dell (see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 52 or "Contacting Dell" on page 75). Beep Codes Your computer might .... Beep Code Possible Problem One Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. If you installed or replaced the memory module, ensure that the memory module is seated properly. See the Service Manual at support.dell.com/manuals.
... failure - Write down the beep code and contact Dell (see the Service Manual at support.dell.com/manuals for your problem using the following guidelines, see "Using Support Tools" on page 52 or "Contacting Dell" on page 75). Beep Codes Your computer might .... Beep Code Possible Problem One Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for advanced service instructions. If you installed or replaced the memory module, ensure that the memory module is seated properly. See the Service Manual at support.dell.com/manuals.
Setup Guide
Page 51
If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see "Contacting Dell" on the CD. 49 If a program stops responding - NOTE: Software usually includes installation instructions in its documentation or on page...
If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals.) • If the problem persists, contact Dell (see "Contacting Dell" on the CD. 49 If a program stops responding - NOTE: Software usually includes installation instructions in its documentation or on page...
Setup Guide
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...service contracts, warranty information, and warranty renewal options. Reinstall or create backup media of your new computer do not include a backup CD or DVD. access copies of the software for reinstallation or create your own backup media. My Dell Downloads NOTE: My Dell... and install the available support tools, go to downloadstore.dell.com/media. 2. Go to DellSupportCenter.com. System Performance Improvement Offers - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so on the screen to...
...service contracts, warranty information, and warranty renewal options. Reinstall or create backup media of your new computer do not include a backup CD or DVD. access copies of the software for reinstallation or create your own backup media. My Dell Downloads NOTE: My Dell... and install the available support tools, go to downloadstore.dell.com/media. 2. Go to DellSupportCenter.com. System Performance Improvement Offers - View Dell Technical Support options, Customer Support, Tours and Training, Online Tools, Owner's Manual, Warranty Information, FAQs, and so on the screen to...
Setup Guide
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... help you identify the cause and action needed to complete the boot routine three consecutive times for assistance. Hard-disk drive failure - Contact Dell (see the Service Manual at support.dell.com/manuals) or contact Dell (see the documentation for either the operating system or the program that will help in the following examples, see "Contacting...
... help you identify the cause and action needed to complete the boot routine three consecutive times for assistance. Hard-disk drive failure - Contact Dell (see the Service Manual at support.dell.com/manuals) or contact Dell (see the documentation for either the operating system or the program that will help in the following examples, see "Contacting...
Setup Guide
Page 70
...or at support.dell.com for more troubleshooting information. 3. See "Online Services" on page 70 for a more extensive list of online services available at support.dell.com/manuals for help with any necessary procedures. NOTE: Some of the services are not ...Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. Fill out the "Diagnostic Checklist" on page 74. 5. When prompted by Dell's automated telephone system, enter your local Dell representative for procedures on how to the proper support personnel. INSPIRON...
...or at support.dell.com for more troubleshooting information. 3. See "Online Services" on page 70 for a more extensive list of online services available at support.dell.com/manuals for help with any necessary procedures. NOTE: Some of the services are not ...Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. Fill out the "Diagnostic Checklist" on page 74. 5. When prompted by Dell's automated telephone system, enter your local Dell representative for procedures on how to the proper support personnel. INSPIRON...
Setup Guide
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INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find more ... a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 65 "Dell Diagnostics" on page 56 "My Dell Downloads" on page 52 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 76 Check your...
INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software find more ... a new hard drive reinstall or replace a worn or defective part See: "System Recovery Media" on page 65 "Dell Diagnostics" on page 56 "My Dell Downloads" on page 52 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 76 Check your...
Setup Guide
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... 2 GB Maximum 4 GB memory Possible memory 2 GB, 3 GB, 4 GB, 5 GB, configurations 6 GB, and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio one microphone-in connector, one stereo headphones/speakers connector, and one analog microphone Mini-Card one Type IIIA full MiniCard slot...
... 2 GB Maximum 4 GB memory Possible memory 2 GB, 3 GB, 4 GB, 5 GB, configurations 6 GB, and 8 GB NOTE: For instructions on upgrading the memory, see the Service Manual at support.dell.com/manuals. Specifications Connectors Audio one microphone-in connector, one stereo headphones/speakers connector, and one analog microphone Mini-Card one Type IIIA full MiniCard slot...