Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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...) programs to avoid unallocated space. 6 Press , press the left - 4 Press the left - and right-arrow keys to exit the system setup program and resume the boot process.
...) programs to avoid unallocated space. 6 Press , press the left - 4 Press the left - and right-arrow keys to exit the system setup program and resume the boot process.
Dell Technology Guide
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... delete. 3 Click Delete Array in the array must be used , and the operating system. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you have marked for example - Converting From One RAID Configuration to...
... delete. 3 Click Delete Array in the array must be used , and the operating system. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you have marked for example - Converting From One RAID Configuration to...
Dell Technology Guide
Page 96
... want , and click Next. 96 Drives and Media and down-arrow keys to the operating system and begins rebuilding the RAID volume automatically. Your computer boots to select Exit, and then press . If you want to migrate, and click Next. This drive should be the hard drive containing the data or...
... want , and click Next. 96 Drives and Media and down-arrow keys to the operating system and begins rebuilding the RAID volume automatically. Your computer boots to select Exit, and then press . If you want to migrate, and click Next. This drive should be the hard drive containing the data or...
Dell Technology Guide
Page 268
.... To access the command prompt, type administrator in when you purchased the computer. The Confirm Data Deletion screen appears. Windows Vista: Dell Factory Image Restore 1 Turn on as a local user. NOTE: Depending upon your computer-including data files-are permanently deleted from the...message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7...
.... To access the command prompt, type administrator in when you purchased the computer. The Confirm Data Deletion screen appears. Windows Vista: Dell Factory Image Restore 1 Turn on as a local user. NOTE: Depending upon your computer-including data files-are permanently deleted from the...message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. NOTICE: If you do not want to proceed with Factory Image Restore, click Cancel. 7...
Dell Technology Guide
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... press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, press immediately. then, shut... down your computer and try again. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. NOTE: The next steps change the boot sequence for one time only. NOTE: If you...
... press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System When the DELL logo appears, press immediately. then, shut... down your computer and try again. 3 Click Exit if the Install Windows message appears. 4 Restart the computer. NOTE: The next steps change the boot sequence for one time only. NOTE: If you...
Dell Technology Guide
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... your computer. 272 Troubleshooting Troubleshooting Tools Some of your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. These lights start ...Power lights Diagnostic lights for desktop computers Diagnostic lights for information about diagnostic and status lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating...
... your computer. 272 Troubleshooting Troubleshooting Tools Some of your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. These lights start ...Power lights Diagnostic lights for desktop computers Diagnostic lights for information about diagnostic and status lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating...
Dell Technology Guide
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... displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). If the computer malfunctions, you received is not listed in... System Messages for Desktop Computers NOTE: If the message you can use the status of the lights to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). C M O S C H E C K S U M E R R O R - Replace the battery (see the documentation shipped...
... displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). If the computer malfunctions, you received is not listed in... System Messages for Desktop Computers NOTE: If the message you can use the status of the lights to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). C M O S C H E C K S U M E R R O R - Replace the battery (see the documentation shipped...
Dell Technology Guide
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...board itself may have a failure (see "Contacting Dell" on page 292. The system cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and ... the message you received is correct (see "Keyboard Problems for External Keyboards" on page 337 for either the operating system or the program that the boot sequence information is not listed in BIOS setup. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I L U R E - ERROR 8602 - K E Y B O A R D F A I V E P...
...board itself may have a failure (see "Contacting Dell" on page 292. The system cannot detect a bootable device or partition. • If the optical drive is your boot device, ensure that the cables are connected and ... the message you received is correct (see "Keyboard Problems for External Keyboards" on page 337 for either the operating system or the program that the boot sequence information is not listed in BIOS setup. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I L U R E - ERROR 8602 - K E Y B O A R D F A I V E P...
Dell Technology Guide
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...8226; If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 292. See "... and ensure that support multiple hard drives. If the problem persists, replace the CMOS battery. See "Lockups and Software Problems" on page 281). Run the Dell Diagnostics (see "Entering the System Setup Program" on page 292. See "Lockups and Software Problems" on page 287. D I S K D R I ...
...8226; If the hard drive is your boot device, ensure that the drive is installed properly and partitioned as a boot device. • Enter the system setup program and ensure that the boot sequence information is correct (see "Running the Dell Diagnostics" on page 292. See "... and ensure that support multiple hard drives. If the problem persists, replace the CMOS battery. See "Lockups and Software Problems" on page 281). Run the Dell Diagnostics (see "Entering the System Setup Program" on page 292. See "Lockups and Software Problems" on page 287. D I S K D R I ...
Dell Technology Guide
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...I L I K E T H E F 1 K E Y T O S H U T D O W N . - TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting D A Y N O T S E T - Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may...CHANGED. Contact Dell for instructions, see "Contacting Dell" on page 281). TI M E R C H I P C O U N T E R 2 F A I L E D - THE BATTERY MAY NOT CHARGE. P R O G R A M - THE SYSTEM CAN ONLY BOOT WITH A...
...I L I K E T H E F 1 K E Y T O S H U T D O W N . - TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. WARNING: A XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting D A Y N O T S E T - Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may...CHANGED. Contact Dell for instructions, see "Contacting Dell" on page 281). TI M E R C H I P C O U N T E R 2 F A I L E D - THE BATTERY MAY NOT CHARGE. P R O G R A M - THE SYSTEM CAN ONLY BOOT WITH A...
Dell Technology Guide
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... station. WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. THIS SYSTEM WILL BE UNABLE TO CHARGE THIS BATTERY. - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. HIT F1 TO CONTINUE. System board failure may be defective. See "System Setup" on page 337). ...BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - STRIKE T H E F 1 K E Y T O S H U T D O W N . - Contact Dell for assistance (see "Contacting Dell" on page 307. EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - For...
... station. WARNING: THE PRIMARY BATTERY CANNOT BE IDENTIFIED. THIS SYSTEM WILL BE UNABLE TO CHARGE THIS BATTERY. - THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. HIT F1 TO CONTINUE. System board failure may be defective. See "System Setup" on page 337). ...BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - STRIKE T H E F 1 K E Y T O S H U T D O W N . - Contact Dell for assistance (see "Contacting Dell" on page 307. EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. STRIKE THE F1 KEY TO CONTINUE, F2 TO RUN THE SETUP UTILITY. - For...
Dell Technology Guide
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...computer is known to be working properly. 2 Turn on page 284. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer and try again. then, shut down... Select Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to start the Dell Diagnostics from the boot menu and press . 282 Troubleshooting Select Diagnostics from the Drivers and Utilities media....
...computer is known to be working properly. 2 Turn on page 284. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your computer and try again. then, shut down... Select Diagnostics from the diagnostics utility partition on your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to start the Dell Diagnostics from the boot menu and press . 282 Troubleshooting Select Diagnostics from the Drivers and Utilities media....
Dell Technology Guide
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... run. NOTE: The next steps change the boot sequence for your computer and try again. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue...press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on your computer and try again. On the next start-up, the computer boots according to start the Dell Diagnostics from the numbered ...
... run. NOTE: The next steps change the boot sequence for your computer and try again. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop; See "Using the Dell Diagnostics Main Menu" on page 284. 6 Continue...press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run . 8 Continue with "Using the Dell Diagnostics Main Menu" on your computer and try again. On the next start-up, the computer boots according to start the Dell Diagnostics from the numbered ...
Dell Technology Guide
Page 308
... Turn on the screen. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Then, ...shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo...
... Turn on the screen. On each option is the setting or value for that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Then, ...shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo...
Dell Technology Guide
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..., select (highlight) a device by a number are preceded by pressing the downarrow or up - and right-arrow keys to highlight the Boot tab. 3 Press the up files. Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and then press to exit the system setup ...the top of the list and scans each enabled device for the operating system start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the bootable devices that may be installed in the list. 1 Enter the system setup program. 2 Press the...
..., select (highlight) a device by a number are preceded by pressing the downarrow or up - and right-arrow keys to highlight the Boot tab. 3 Press the up files. Boot sequence changes take effect as soon as you want to change, and then press . 5 Press and then press to exit the system setup ...the top of the list and scans each enabled device for the operating system start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the bootable devices that may be installed in the list. 1 Enter the system setup program. 2 Press the...
Dell Technology Guide
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...through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. To ensure that a device is a utility that serves as an interface between the ...computer hardware and the operating system. Changing the BIOS Settings The BIOS is bootable, check the device documentation. Changing Boot Sequence to a USB Device...
...through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. To ensure that a device is a utility that serves as an interface between the ...computer hardware and the operating system. Changing the BIOS Settings The BIOS is bootable, check the device documentation. Changing Boot Sequence to a USB Device...
Dell Technology Guide
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... An international customs document that facilitates temporary imports into the processor architecture. Once recorded, the data cannot be erased or written over (rewritten). boot sequence - Specifies the order of water. BTU - bus - The basic data unit used by your computer has a virus, ensure that allows...can be either be recorded only once onto a CD-R. Data can be written to CD-RW (rewritable CDs) 340 A drive that can use to boot. A CD that you can transfer information. byte - L1 cache - bps - British thermal unit - bus speed - CD recordable - In case ...
... An international customs document that facilitates temporary imports into the processor architecture. Once recorded, the data cannot be erased or written over (rewritten). boot sequence - Specifies the order of water. BTU - bus - The basic data unit used by your computer has a virus, ensure that allows...can be either be recorded only once onto a CD-R. Data can be written to CD-RW (rewritable CDs) 340 A drive that can use to boot. A CD that you can transfer information. byte - L1 cache - bps - British thermal unit - bus speed - CD recordable - In case ...
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...-up. readme file - RAM - BIOS, that perform basic tests on a network in a directory and the system administrator has assigned rights only to specific individuals. pre-boot execution environment - A file can view but cannot edit or delete.
...-up. readme file - RAM - BIOS, that perform basic tests on a network in a directory and the system administrator has assigned rights only to specific individuals. pre-boot execution environment - A file can view but cannot edit or delete.