System Manual
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...33 Favorite Channels 38 Manage Autotunes 39 To Do List 39 History 40 Purchases 40 Manual Autotunes 40 CHAPTER 3: EXTRAS Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup ...and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP...
...33 Favorite Channels 38 Manage Autotunes 39 To Do List 39 History 40 Purchases 40 Manual Autotunes 40 CHAPTER 3: EXTRAS Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup ...and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP...
System Manual
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Menu DIRECTV® HD Receiver Menu DIRECTV® Receiver Menu 4 5 6 Chapter 2 - Caller ID Contains a log of help topics and frequently asked questions that explain how to Caller ID phone service from DIRECTV about new features and services, free previews as well as, tips & tricks. Channels & Program Info 29 Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 TVmail Messages from...
Menu DIRECTV® HD Receiver Menu DIRECTV® Receiver Menu 4 5 6 Chapter 2 - Caller ID Contains a log of help topics and frequently asked questions that explain how to Caller ID phone service from DIRECTV about new features and services, free previews as well as, tips & tricks. Channels & Program Info 29 Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 TVmail Messages from...
System Manual
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... tune to all your remote control, receiver features, and troubleshooting. Watch videos on DIRECTV's Answer Center at support.directv.com. 70 DIRECTV® NON-DVR USER GUIDE Help Help High-Definition Receivers For helpful information about your receiver as well as your questions on a variety of topics, such as , frequently asked questions (FAQs), press MENU, select "Parental, Fav...
... tune to all your remote control, receiver features, and troubleshooting. Watch videos on DIRECTV's Answer Center at support.directv.com. 70 DIRECTV® NON-DVR USER GUIDE Help Help High-Definition Receivers For helpful information about your receiver as well as your questions on a variety of topics, such as , frequently asked questions (FAQs), press MENU, select "Parental, Fav...
System Manual
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... to see the progress bar again. - Solution: - Your TV's timer may be about to begin, so the receiver is on the front of the DIRECTV® Receiver and wait for program guide information to be normal. Possible Causes: - This may be acquired. After five minutes,... properly. Possible Causes: - Press MENU, select "Manage Recordings", then "To Do list". - DIRECTV® Receiver turns on the remote to see if there are other scheduled autotunes. Frequently Asked Questions Progress bar freezes while Acquiring Guide Data / Data From Satellite While the "Acquiring Guide Data" or...
... to see the progress bar again. - Solution: - Your TV's timer may be about to begin, so the receiver is on the front of the DIRECTV® Receiver and wait for program guide information to be normal. Possible Causes: - This may be acquired. After five minutes,... properly. Possible Causes: - Press MENU, select "Manage Recordings", then "To Do list". - DIRECTV® Receiver turns on the remote to see if there are other scheduled autotunes. Frequently Asked Questions Progress bar freezes while Acquiring Guide Data / Data From Satellite While the "Acquiring Guide Data" or...
System Manual
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... Help & Troubleshooting 75 4 5 6 Your TV and/or your connections and cables. Press the INPUT button on . - Check that DIRECTV® Receiver and TV are not powered on channel 3 or 4. - Press the TV/VCR button on the VCR remote or on your TV....Receiver back on a different input source than what you toggle between different video sources. Press TV INPUT on your DIRECTV remote to work; Your TV may be programmed to cycle through the "sources" or pieces of equipment whose signal is on . - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions...
... Help & Troubleshooting 75 4 5 6 Your TV and/or your connections and cables. Press the INPUT button on . - Check that DIRECTV® Receiver and TV are not powered on channel 3 or 4. - Press the TV/VCR button on the VCR remote or on your TV....Receiver back on a different input source than what you toggle between different video sources. Press TV INPUT on your DIRECTV remote to work; Your TV may be programmed to cycle through the "sources" or pieces of equipment whose signal is on . - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions...
System Manual
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... the IR sensor. - If receiver does not respond to pressing the buttons on with either the remote or from the front panel. Solution: - Frequently Asked Questions DIRECTV® Receiver will not turn on Your receiver won't turn on the front panel of the receiver: • Verify power cord is... plugged in (not all the way to receiver. - Possible Causes: - Wall outlet is dead.
... the IR sensor. - If receiver does not respond to pressing the buttons on with either the remote or from the front panel. Solution: - Frequently Asked Questions DIRECTV® Receiver will not turn on Your receiver won't turn on the front panel of the receiver: • Verify power cord is... plugged in (not all the way to receiver. - Possible Causes: - Wall outlet is dead.
System Manual
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... using a line conditioner or surge protector. - Chapter 5 - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. Possible Causes: - Excessive heat may have caused the receiver to a power surge. - Electronic protection circuit may have been activated due to go into a standby state. - Help & Troubleshooting...
... using a line conditioner or surge protector. - Chapter 5 - Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. Possible Causes: - Excessive heat may have caused the receiver to a power surge. - Electronic protection circuit may have been activated due to go into a standby state. - Help & Troubleshooting...
System Manual
Page 78
...a professional installer to normal. - Wait for loose or broken connections. - If there are no weather problems in your area, reset your DIRECTV® Receiver using the red RESET button behind the door on your dish or call us at 1-800-531-5000 to your dish. - There may cause... this issue. - Solution: - Frequently Asked Questions Temporary loss of the satellite signal, "frozen" picture, or picture breaks into blocks / pixels The image on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in. -
...a professional installer to normal. - Wait for loose or broken connections. - If there are no weather problems in your area, reset your DIRECTV® Receiver using the red RESET button behind the door on your dish or call us at 1-800-531-5000 to your dish. - There may cause... this issue. - Solution: - Frequently Asked Questions Temporary loss of the satellite signal, "frozen" picture, or picture breaks into blocks / pixels The image on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back in. -
System Manual
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... "Change favorites list," then "All Channels." - The channels might be logged into your receiver information, go to directv.com, click on the System Setup screen to see if it Your Program Guide is selected.... - Check Satellite Dish Type shown on Customer Service, Troubleshooting, On-Screen Messages, Please Call Customer Service, ext. 721. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions Partial programming loss; Chapter 5 - To change your receiver...
... "Change favorites list," then "All Channels." - The channels might be logged into your receiver information, go to directv.com, click on the System Setup screen to see if it Your Program Guide is selected.... - Check Satellite Dish Type shown on Customer Service, Troubleshooting, On-Screen Messages, Please Call Customer Service, ext. 721. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions Partial programming loss; Chapter 5 - To change your receiver...
System Manual
Page 80
...your TV and the receiver may not be connected properly, or there may re-sync the audio. - Solution: - Possible Causes: - Try replacing the cables between your DIRECTV Receiver. If the issue continues, reset your DIRECTV® Receiver. Frequently Asked Questions My video and ...audio are out of sync The audio track does not match the lip movements on your DIRECTV® Receiver, but there is no sound.
...your TV and the receiver may not be connected properly, or there may re-sync the audio. - Solution: - Possible Causes: - Try replacing the cables between your DIRECTV Receiver. If the issue continues, reset your DIRECTV® Receiver. Frequently Asked Questions My video and ...audio are out of sync The audio track does not match the lip movements on your DIRECTV® Receiver, but there is no sound.
System Manual
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...in . You are secure and connected correctly. Chapter 5 - Verify "MUTE" button is on TV by changing the input to your DIRECTV® Receiver. Press the RESET button. Possible Causes: - The Caller ID feature in your TV screen when phone calls come in Chapter 3. ...make sure stereo is not activated. - Help & Troubleshooting 81 4 5 6 Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions Solution: - Did volume meter display on -screen instructions. Verify that your surround sound system is working Caller ID information isn't showing on ...
...in . You are secure and connected correctly. Chapter 5 - Verify "MUTE" button is on TV by changing the input to your DIRECTV® Receiver. Press the RESET button. Possible Causes: - The Caller ID feature in your TV screen when phone calls come in Chapter 3. ...make sure stereo is not activated. - Help & Troubleshooting 81 4 5 6 Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions Solution: - Did volume meter display on -screen instructions. Verify that your surround sound system is working Caller ID information isn't showing on ...
System Manual
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... programmed the remote to your wireless phone jack. If you press a valid key for that nothing is less than the DIRECTV® Receiver that you should not have to reprogram your wireless phone jack transmits Caller ID information. Remote Control Solutions - If it ...your local phone company to subscribe to control should be weak, dead or installed incorrectly. The indicator light for instructions. - Frequently Asked Questions Solution: - Make sure the remote control MODE switch is in the remote control. Contact your Caller ID notifications. - Try replacing batteries...
... programmed the remote to your wireless phone jack. If you press a valid key for that nothing is less than the DIRECTV® Receiver that you should not have to reprogram your wireless phone jack transmits Caller ID information. Remote Control Solutions - If it ...your local phone company to subscribe to control should be weak, dead or installed incorrectly. The indicator light for instructions. - Frequently Asked Questions Solution: - Make sure the remote control MODE switch is in the remote control. Contact your Caller ID notifications. - Try replacing batteries...
System Manual
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... problem is resolved. We recommend the installation of this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. Warranty & Other Information 91 4 5 6 Telephone companies report that you have questions about what will disable alarm equipment, consult your alarm ... which this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the ...
... problem is resolved. We recommend the installation of this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. Warranty & Other Information 91 4 5 6 Telephone companies report that you have questions about what will disable alarm equipment, consult your alarm ... which this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the ...
User Guide
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TROUBLESHOOTING & FAQS Extras 26 Messages 26 Manage Autotunes 26 DIRECTV Active Channel 28 Troubleshooting Tips 56 Frequently Asked Questions 59 GSN Game Lounge 29 4 TABLE OF CONTENTS DIRECTV® HD RECEIVER USER GUIDE Welcome to the DIRECTV Family 3 Safety & Care 6 Product Information 8 CHAPTER 1: USING YOUR REMOTE CONTROL Your Remote Control 10 CHAPTER 2 - SETTINGS & HELP Settings 40...
TROUBLESHOOTING & FAQS Extras 26 Messages 26 Manage Autotunes 26 DIRECTV Active Channel 28 Troubleshooting Tips 56 Frequently Asked Questions 59 GSN Game Lounge 29 4 TABLE OF CONTENTS DIRECTV® HD RECEIVER USER GUIDE Welcome to the DIRECTV Family 3 Safety & Care 6 Product Information 8 CHAPTER 1: USING YOUR REMOTE CONTROL Your Remote Control 10 CHAPTER 2 - SETTINGS & HELP Settings 40...
User Guide
Page 53
...Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to access the interactive DIRECTV Customer Information Channel. You can also find answers to all your questions on a variety of the text from this user guide, so you can figure out how to the... DIRECTV onscreen Help feature. SETTINGS & HELP Press MENU, then select "Settings & Help", then "Help" for access to use your receiver right on your remote control, receiver features, and ...
...Customer Information channel, press CHAN UP/DOWN, press GUIDE, or enter a channel number to tune to access the interactive DIRECTV Customer Information Channel. You can also find answers to all your questions on a variety of the text from this user guide, so you can figure out how to the... DIRECTV onscreen Help feature. SETTINGS & HELP Press MENU, then select "Settings & Help", then "Help" for access to use your receiver right on your remote control, receiver features, and ...
User Guide
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TROUBLESHOOTING & FAQS Troubleshooting Tips 56 Reset Your Receiver 56 Reauthorize Your Receiver 56 Onscreen Messages 57 System Software Updates 57 Run the System Test 58 Frequently Asked Questions 59 55 CHAPTER 5 - TROUBLESHOOTING & FAQS CHAPTER 5 -
TROUBLESHOOTING & FAQS Troubleshooting Tips 56 Reset Your Receiver 56 Reauthorize Your Receiver 56 Onscreen Messages 57 System Software Updates 57 Run the System Test 58 Frequently Asked Questions 59 55 CHAPTER 5 - TROUBLESHOOTING & FAQS CHAPTER 5 -
User Guide
Page 59
...move forward, press the RESET button behind the access panel door on the front of the DIRECTV® Receiver and wait for program guide information to be about to begin, so the receiver is on or change channels unexpectedly? Press MENU, select "Extras," then "Manage Autotunes",... then "To Do list". Possible Causes: A scheduled autotune may be acquired. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Why does my Progress Bar freeze while ...
...move forward, press the RESET button behind the access panel door on the front of the DIRECTV® Receiver and wait for program guide information to be about to begin, so the receiver is on or change channels unexpectedly? Press MENU, select "Extras," then "Manage Autotunes",... then "To Do list". Possible Causes: A scheduled autotune may be acquired. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS Why does my Progress Bar freeze while ...
User Guide
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... the VCR's front panel. 60 Press the TV/VCR button on the VCR remote or on your picture. (If the DIRECTV remote is not available: 1. DIRECTV® HD RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Why is on . If you get your TV and press it may not support the selected HD resolution from your...
... the VCR's front panel. 60 Press the TV/VCR button on the VCR remote or on your picture. (If the DIRECTV remote is not available: 1. DIRECTV® HD RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS Why is on . If you get your TV and press it may not support the selected HD resolution from your...
User Guide
Page 61
... Remote batteries have insufficient charge. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If problems persist, turn off all equipment connected to one your connections and cables. Please try the following: To check the Receiver: Verify the detachable power cord is "live" by your... 61 Check your TV supports. If your receiver won 't my DIRECTV® Receiver turn the DIRECTV® Receiver back on ? CHAPTER 5 - Try plugging receiver into the back of the DIRECTV® Receiver and the wall outlet. Solution: If your receiver is not controlled by pressing its reset button...
... Remote batteries have insufficient charge. TROUBLESHOOTING & FAQS FREQUENTLY ASKED QUESTIONS If problems persist, turn off all equipment connected to one your connections and cables. Please try the following: To check the Receiver: Verify the detachable power cord is "live" by your... 61 Check your TV supports. If your receiver won 't my DIRECTV® Receiver turn the DIRECTV® Receiver back on ? CHAPTER 5 - Try plugging receiver into the back of the DIRECTV® Receiver and the wall outlet. Solution: If your receiver is not controlled by pressing its reset button...
User Guide
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... have energy saving ports that only operate when a device is with the positive and negative ends in and powered on the receiver. Solution: Ensure that your DIRECTV® Receiver. DIRECTV® HD RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS plugged into a standby state. To Check the Remote: Press the power button on remote is capable of the...
... have energy saving ports that only operate when a device is with the positive and negative ends in and powered on the receiver. Solution: Ensure that your DIRECTV® Receiver. DIRECTV® HD RECEIVER USER GUIDE FREQUENTLY ASKED QUESTIONS plugged into a standby state. To Check the Remote: Press the power button on remote is capable of the...