System Manual
Page 71
... it in this section) can be acquired. Running the System Test (later in again. If the problems persist, try unplugging the power cord of the DIRECTV® Receiver. On a computer, go to be corrected by performing a simple reset of the DIRECTV® Receiver for program guide information to directv.com/reauthorize and follow the onscreen instructions.
... it in this section) can be acquired. Running the System Test (later in again. If the problems persist, try unplugging the power cord of the DIRECTV® Receiver. On a computer, go to be corrected by performing a simple reset of the DIRECTV® Receiver for program guide information to directv.com/reauthorize and follow the onscreen instructions.
System Manual
Page 73
... several times before concluding that : 1. If you to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. It will also allow you continue to run a basic diagnostics check on your TV and the DIRECTV® Receiver. 2. jacks, cables, etc. -- Follow these potential trouble ...signal can give temporary false readings. are working correctly. 3. The access card is a problem. Occasional fluctuations in the DIRECTV® Receiver. If you to get your access card and receiver ID numbers or to put the remote control in place correctly. If your remote, then...
... several times before concluding that : 1. If you to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. It will also allow you continue to run a basic diagnostics check on your TV and the DIRECTV® Receiver. 2. jacks, cables, etc. -- Follow these potential trouble ...signal can give temporary false readings. are working correctly. 3. The access card is a problem. Occasional fluctuations in the DIRECTV® Receiver. If you to get your access card and receiver ID numbers or to put the remote control in place correctly. If your remote, then...
System Manual
Page 75
... TV. see Chapter 4, "System Setup, Remote Control" for instructions. - Press the INPUT button on . - If problems persist, turn the DIRECTV® Receiver back on . - The DIRECTV® Receiver and most TVs and VCRs let you are both powered on . - Your TV and/or your TV, wait a few... minutes, then turn off all equipment connected to work; Solution: - Help & Troubleshooting 75 4 5 6 Check that DIRECTV® Receiver and TV are trying to change the video source. - Check your connections and cables. Possible Causes: - TV INPUT must be on the VCR's...
... TV. see Chapter 4, "System Setup, Remote Control" for instructions. - Press the INPUT button on . - If problems persist, turn the DIRECTV® Receiver back on . - The DIRECTV® Receiver and most TVs and VCRs let you are both powered on . - Your TV and/or your TV, wait a few... minutes, then turn off all equipment connected to work; Solution: - Help & Troubleshooting 75 4 5 6 Check that DIRECTV® Receiver and TV are trying to change the video source. - Check your connections and cables. Possible Causes: - TV INPUT must be on the VCR's...
System Manual
Page 77
... a line conditioner or surge protector. - Help & Troubleshooting 77 4 5 6 Electronic protection circuit may have caused the receiver to go into a standby state. - Consult an electrician if the problem is on top of ventilation and that your DIRECTV® Receiver. Ensure that nothing is frequent or severe, especially if other household appliances or electronics are active...
... a line conditioner or surge protector. - Help & Troubleshooting 77 4 5 6 Electronic protection circuit may have caused the receiver to go into a standby state. - Consult an electrician if the problem is on top of ventilation and that your DIRECTV® Receiver. Ensure that nothing is frequent or severe, especially if other household appliances or electronics are active...
System Manual
Page 78
... the program source (for example, you see the problem on one channel, but not on any others), wait for the broadcasting channel to resolve the issue. - If the problem is coming from your satellite dish to your DIRECTV® Receiver. - If there are usually temporary. If your ...signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in your area, reset your DIRECTV® Receiver using the red RESET button...
... the program source (for example, you see the problem on one channel, but not on any others), wait for the broadcasting channel to resolve the issue. - If the problem is coming from your satellite dish to your DIRECTV® Receiver. - If there are usually temporary. If your ...signal strength is lower than 70 (60 or lower on HD receivers) on most transponders in your area, reset your DIRECTV® Receiver using the red RESET button...
System Manual
Page 80
... can see a picture from the left menu and follow the on the receiver or your TV and the receiver may not be connected properly, or there may be a problem with Picture You can also press MENU, press SELECT on your DIRECTV® Receiver. A setting (such as mute or volume) may re-sync the audio. - Frequently...
... can see a picture from the left menu and follow the on the receiver or your TV and the receiver may not be connected properly, or there may be a problem with Picture You can also press MENU, press SELECT on your DIRECTV® Receiver. A setting (such as mute or volume) may re-sync the audio. - Frequently...
System Manual
Page 85
...problems caused by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this User Guide and keep both nearby. DIRECTV makes no warranty that the product needs to this limited warranty. Before Requesting Repair Service... Warranty service will be provided by DIRECTV...damage, unauthorized repair, or other cause not within the control of any way other than the country for your Receiver, contact DIRECTV at 1-800-DIRECTV. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY...
...problems caused by DIRECTV, installing software modifications, "hacks" or utilizing service access or "back doors" will void this User Guide and keep both nearby. DIRECTV makes no warranty that the product needs to this limited warranty. Before Requesting Repair Service... Warranty service will be provided by DIRECTV...damage, unauthorized repair, or other cause not within the control of any way other than the country for your Receiver, contact DIRECTV at 1-800-DIRECTV. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY...
System Manual
Page 87
...to you and your home (if problem can not be resolved over the phone) Defective remote control replacements All parts and labor for repair 5 6 Sign up today for the DIRECTV PROTECTION PLAN by calling 1-800-DIRECTV The DIRECTV PROTECTION PLAN is offered by AIG ... and are available at directv.com/protection. The DIRECTV PROTECTION PLAN provides comprehensive coverage for this receiver during the stated coverage term. Pricing, terms and conditions of DIRECTV where authorized by law. Warranty & Other Information 87 DIRECTV PROTECTION PLAN Safeguard your DIRECTV® System with the...
...to you and your home (if problem can not be resolved over the phone) Defective remote control replacements All parts and labor for repair 5 6 Sign up today for the DIRECTV PROTECTION PLAN by calling 1-800-DIRECTV The DIRECTV PROTECTION PLAN is offered by AIG ... and are available at directv.com/protection. The DIRECTV PROTECTION PLAN provides comprehensive coverage for this receiver during the stated coverage term. Pricing, terms and conditions of DIRECTV where authorized by law. Warranty & Other Information 87 DIRECTV PROTECTION PLAN Safeguard your DIRECTV® System with the...
System Manual
Page 89
... printers, etc.) certified to comply with Part 68 of this equipment does cause harmful interference to radio or television reception, which the DIRECTV® Receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • CAUTION: Changes or modifications not ...FCC Rules and the requirements adopted by the Federal communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." However there is no guarantee that to which can radiate radio frequency energy and, if not installed and used in accordance with...
... printers, etc.) certified to comply with Part 68 of this equipment does cause harmful interference to radio or television reception, which the DIRECTV® Receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. • CAUTION: Changes or modifications not ...FCC Rules and the requirements adopted by the Federal communications Commission, helpful: "How to Identify and Resolve Radio and TV Interference Problems." However there is no guarantee that to which can radiate radio frequency energy and, if not installed and used in accordance with...
System Manual
Page 91
... sources. If you disconnect the equipment until the problem is causing harm to the network, the telephone company may request that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to which this equipment is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company...
... sources. If you disconnect the equipment until the problem is causing harm to the network, the telephone company may request that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to which this equipment is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company...
System Manual
Page 96
...not restricted, and the output from the Program is covered only if its recipients to any problems introduced by someone else and passed on the original authors' reputations. keep intact all . ... translation is included without limitation in the term "modification".) Each licensee is addressed as you receive it, in effect making the program proprietary. Also, for each author's protection and ours, ... follow. Finally, any other work containing the Program or a portion of this License 96 DIRECTV® NON-DVR USER GUIDE To prevent this, we want its contents constitute a work ...
...not restricted, and the output from the Program is covered only if its recipients to any problems introduced by someone else and passed on the original authors' reputations. keep intact all . ... translation is included without limitation in the term "modification".) Each licensee is addressed as you receive it, in effect making the program proprietary. Also, for each author's protection and ours, ... follow. Finally, any other work containing the Program or a portion of this License 96 DIRECTV® NON-DVR USER GUIDE To prevent this, we want its contents constitute a work ...
System Manual
Page 120
... 11th press: 1080p/Letter box 12th press: 1080p/Crop 13th press: Repeat Cycle *Note: In Native mode, the receiver automatically adjusts resolutions to see if that solves the problem. Resolution (RES) Key on your DIRECTV HD DVR. If pressing this key, you can happen if your settings include a resolution that your TV doesn...
... 11th press: 1080p/Letter box 12th press: 1080p/Crop 13th press: Repeat Cycle *Note: In Native mode, the receiver automatically adjusts resolutions to see if that solves the problem. Resolution (RES) Key on your DIRECTV HD DVR. If pressing this key, you can happen if your settings include a resolution that your TV doesn...
System Manual
Page 127
... RCA connectors - 58, 107 Rear Panel - 106-107, 110-111 Receiver Problems - 78-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105... - 33 To Do List - 15, 39, back cover Troubleshooting - 71-73 TV Apps - 50 TV Input Button - 75 TVmail - 25 TV Options - 25-27 TV Problems - 75 TV Ratings - 35 127
... RCA connectors - 58, 107 Rear Panel - 106-107, 110-111 Receiver Problems - 78-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105... - 33 To Do List - 15, 39, back cover Troubleshooting - 71-73 TV Apps - 50 TV Input Button - 75 TVmail - 25 TV Options - 25-27 TV Problems - 75 TV Ratings - 35 127
User Guide
Page 56
... help you can be either behind the access door on your receiver's front panel, or on directv.com to front panel button or remote control, you diagnose and solve many common problems. 56 HD Receivers Reset Button (Your equipment may not look exactly like the model...illustrated.) HD Receiver (model H25) Reset Button REAUTHORIZE YOUR RECEIVER If your model of receiver, this will need to wait a few minutes for 15 seconds, then plug it in this process. DIRECTV® HD RECEIVER USER GUIDE TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many problems can reset your receiver with the ...
... help you can be either behind the access door on your receiver's front panel, or on directv.com to front panel button or remote control, you diagnose and solve many common problems. 56 HD Receivers Reset Button (Your equipment may not look exactly like the model...illustrated.) HD Receiver (model H25) Reset Button REAUTHORIZE YOUR RECEIVER If your model of receiver, this will need to wait a few minutes for 15 seconds, then plug it in this process. DIRECTV® HD RECEIVER USER GUIDE TROUBLESHOOTING TIPS RESET YOUR RECEIVER Many problems can reset your receiver with the ...
User Guide
Page 58
... before concluding that : 1. are working correctly. 3. If you to run the diagnostics system test on your DIRECTV® Receiver: 1. DIRECTV® HD RECEIVER USER GUIDE TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The System Test allows you continue to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. Select "Settings & Help". 4. See Appendix 2, "Connections to the...
... before concluding that : 1. are working correctly. 3. If you to run the diagnostics system test on your DIRECTV® Receiver: 1. DIRECTV® HD RECEIVER USER GUIDE TROUBLESHOOTING TIPS RUN THE SYSTEM TEST The System Test allows you continue to have problems, call DIRECTV Customer Service at 1-800-531-5000. 8. Select "Settings & Help". 4. See Appendix 2, "Connections to the...
User Guide
Page 61
... TV, wait a few minutes, then turn on with the remote control. Make sure the outlet is "live" by your receiver is plugged into a different wall outlet. Your receiver won 't my DIRECTV® Receiver turn the DIRECTV® Receiver back on , the problem may be with the receiver itself, or with either the remote or from the front panel.
... TV, wait a few minutes, then turn on with the remote control. Make sure the outlet is "live" by your receiver is plugged into a different wall outlet. Your receiver won 't my DIRECTV® Receiver turn the DIRECTV® Receiver back on , the problem may be with the receiver itself, or with either the remote or from the front panel.
User Guide
Page 63
... program source (for example, you see the problem on one channel, but not on the front of the satellite signal, "frozen" picture, or picture breaking into blocks / pixels? Wait for Satellite Signal (x771). What to your DIRECTV® Receiver back on . There may be an obstruction ...and your signal should return to reset, then turn your DIRECTV® Receiver. The image on your satellite dish to do about temporary loss of the receiver or by unplugging the receiver for loose or broken connections. If the problem is coming from your screen is frozen, blocky, or pixels...
... program source (for example, you see the problem on one channel, but not on the front of the satellite signal, "frozen" picture, or picture breaking into blocks / pixels? Wait for Satellite Signal (x771). What to your DIRECTV® Receiver back on . There may be an obstruction ...and your signal should return to reset, then turn your DIRECTV® Receiver. The image on your satellite dish to do about temporary loss of the receiver or by unplugging the receiver for loose or broken connections. If the problem is coming from your screen is frozen, blocky, or pixels...
User Guide
Page 65
...the program for about 5 seconds, then fast forward to your TV and the receiver may not be connected properly, or there may be a problem with how the program was produced or how it was sent to DIRECTV for assistance. Possible Causes: A setting (such as mute or volume) may... re-sync the audio. Possible Causes: Problem with an external stereo or surround sound system. 65 Solution: Change the channel on the receiver or your DIRECTV® Receiver. CHAPTER 5 - Try replacing or switching the cables between your surround sound system's manual for...
...the program for about 5 seconds, then fast forward to your TV and the receiver may not be connected properly, or there may be a problem with how the program was produced or how it was sent to DIRECTV for assistance. Possible Causes: A setting (such as mute or volume) may... re-sync the audio. Possible Causes: Problem with an external stereo or surround sound system. 65 Solution: Change the channel on the receiver or your DIRECTV® Receiver. CHAPTER 5 - Try replacing or switching the cables between your surround sound system's manual for...
User Guide
Page 67
...batteries in the correct position. Why can I do I not see screen graphics, press the RES Key on my TV? OR Why do if I'm having problems with my Remote Control? See Chapter 4, "Settings & Help: Settings" for a month or more. You may be weak, dead or installed incorrectly. Check...you press a valid key for the component you first slide the MODE switch to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will control the DIRECTV® Receiver. If you are trying to control has been programmed to control should light up when you are trying to ...
...batteries in the correct position. Why can I do I not see screen graphics, press the RES Key on my TV? OR Why do if I'm having problems with my Remote Control? See Chapter 4, "Settings & Help: Settings" for a month or more. You may be weak, dead or installed incorrectly. Check...you press a valid key for the component you first slide the MODE switch to 720p, 1080i, or 1080p, DIRECTV screens and menus ("user interface") will control the DIRECTV® Receiver. If you are trying to control has been programmed to control should light up when you are trying to ...
User Guide
Page 111
... Progress Bar - 30, 59 Purchases - 16, 27, 51, 57, 89 Q QuickTune - 32 R Ratings - 48-49 RCA connectors - 93, 98 Rear Panel - 97-98 Reauthorize Receiver - 56 Receiver Problems - 59, 61, 62 Recent Searches - 23 Remote Control - 10-11, 44, back cover buttons - 10-11, back cover modes - 10... problems - 67 Repair - 70-72, 76 Reset - 46 passcode - 47 receiver - 46, 56 Resolution - 22, 40-42, 60, 61, 67, 68, 96, Appendix 5 Resolution Indicator - 96 Restart - 46 RF Remote - ...
... Progress Bar - 30, 59 Purchases - 16, 27, 51, 57, 89 Q QuickTune - 32 R Ratings - 48-49 RCA connectors - 93, 98 Rear Panel - 97-98 Reauthorize Receiver - 56 Receiver Problems - 59, 61, 62 Recent Searches - 23 Remote Control - 10-11, 44, back cover buttons - 10-11, back cover modes - 10... problems - 67 Repair - 70-72, 76 Reset - 46 passcode - 47 receiver - 46, 56 Resolution - 22, 40-42, 60, 61, 67, 68, 96, Appendix 5 Resolution Indicator - 96 Restart - 46 RF Remote - ...