Installing Microsoft Windows Vista on Selected HP Products
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...; 1 GB of system memory A graphics processor with the release listed on the Hard Drive (20 GB hard drive minimum) A graphics processor that is DirectX 9 capable. If installing from optical media, DVD-ROM Optical Drive. Check for Current BIOS using the current operating system. 2. Check for Application Compatibility 5. Download the newer version and follow the instructions to install the new System ROM BIOS. 3 Start your computer model and system BIOS. 4. Check and Upgrade BIOS 2. Update Drivers and Utilities 3. Clean Installs can be found...
...; 1 GB of system memory A graphics processor with the release listed on the Hard Drive (20 GB hard drive minimum) A graphics processor that is DirectX 9 capable. If installing from optical media, DVD-ROM Optical Drive. Check for Current BIOS using the current operating system. 2. Check for Application Compatibility 5. Download the newer version and follow the instructions to install the new System ROM BIOS. 3 Start your computer model and system BIOS. 4. Check and Upgrade BIOS 2. Update Drivers and Utilities 3. Clean Installs can be found...
Installing Microsoft Windows Vista on Selected HP Products
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... Windows Media Player is playing, even though the option to allow this error. Choose "Let me pick from the task menu on the left side of device drivers on the + sign 5. Select the appropriate entry for Japanese). For all other installs, you can use the steps in Device Manager. Systems Affected: All Systems, if the Screen Saver has been changed from the default settings...
... Windows Media Player is playing, even though the option to allow this error. Choose "Let me pick from the task menu on the left side of device drivers on the + sign 5. Select the appropriate entry for Japanese). For all other installs, you can use the steps in Device Manager. Systems Affected: All Systems, if the Screen Saver has been changed from the default settings...
Troubleshooting Guide
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... connector are unplugged. Turn off the computer, turn on the external device, then turn on . Use Windows XP Device Manager to reconfigure the computer when you did not accept them. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. If you install a non-plug and play device, you install a plug and play board may need to deselect the automatic settings for accepting the changes. Device...
... connector are unplugged. Turn off the computer, turn on the external device, then turn on . Use Windows XP Device Manager to reconfigure the computer when you did not accept them. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. If you install a non-plug and play device, you install a plug and play board may need to deselect the automatic settings for accepting the changes. Device...
Troubleshooting Guide
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Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Troubleshooting Guide www.hp.com A-7 Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may have malfunctioned. 1. Run Computer Setup. 2. Reinstall tape drive or press F1 and allow system to reconfigure without...
Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Troubleshooting Guide www.hp.com A-7 Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may have malfunctioned. 1. Run Computer Setup. 2. Reinstall tape drive or press F1 and allow system to reconfigure without...
Troubleshooting Guide
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... the computer CMOS settings before resetting them in for that particular system. 5. Back up the CMOS settings. 4. Replace the computer cover or access panel. Locate, press, and hold the CMOS button in case they are needed later. Password Security and Resetting CMOS 3. See the Computer Setup (F10) Utility Guide on the Documentation CD for information on backing up is important to factory defaults and will not clear CMOS if the power cord is connected. It is...
... the computer CMOS settings before resetting them in for that particular system. 5. Back up the CMOS settings. 4. Replace the computer cover or access panel. Locate, press, and hold the CMOS button in case they are needed later. Password Security and Resetting CMOS 3. See the Computer Setup (F10) Utility Guide on the Documentation CD for information on backing up is important to factory defaults and will not clear CMOS if the power cord is connected. It is...
Troubleshooting Guide
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... audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs...
... audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs...
Finding Information (English)
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... Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents Provides information needed to reconfigure and modify computer default settings when new hardware is installed and for using the software that allows you have problems during initial startup. Provides definitions and instructions for the HP ProtectTools Embedded Security chip. Provides information needed to configure settings for using network interface controller...
... Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents Provides information needed to reconfigure and modify computer default settings when new hardware is installed and for using the software that allows you have problems during initial startup. Provides definitions and instructions for the HP ProtectTools Embedded Security chip. Provides information needed to configure settings for using network interface controller...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... file can be on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools 1-2 361293-003 Service Reference Guide, dx6100 Click Start > All Programs > Accessories > Command Prompt. 2. Installing the Operating System 1.2 Transferring Files and Settings Use the Microsoft Windows XP Files and Settings Transfer Wizard to move files and...
... file can be on selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools 1-2 361293-003 Service Reference Guide, dx6100 Click Start > All Programs > Accessories > Command Prompt. 2. Installing the Operating System 1.2 Transferring Files and Settings Use the Microsoft Windows XP Files and Settings Transfer Wizard to move files and...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... section describes some models) connected between the NIC and the riser/system board? Service Reference Guide, dx6100 361293-003 D-1 If the system beeps, then the keyboard is operating correctly. ■ Check all switches set correctly? ■ Is the NIC Remote Wakeup cable (featured on some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ Are the computer and monitor connected to a working electrical outlet...
... section describes some models) connected between the NIC and the riser/system board? Service Reference Guide, dx6100 361293-003 D-1 If the system beeps, then the keyboard is operating correctly. ■ Check all switches set correctly? ■ Is the NIC Remote Wakeup cable (featured on some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ Are the computer and monitor connected to a working electrical outlet...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... enabled) in case of the power switch is installed properly. Reset the date and time under Control Panel. 2. D-2 361293-003 Service Reference Guide, dx6100 Computer will shut down the power button for at least four seconds until the computer turns off when the power button is in standby mode. Computer date and time display is experienced. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to USB keyboard or mouse. Disconnect electrical plug from standby mode...
... enabled) in case of the power switch is installed properly. Reset the date and time under Control Panel. 2. D-2 361293-003 Service Reference Guide, dx6100 Computer will shut down the power button for at least four seconds until the computer turns off when the power button is in standby mode. Computer date and time display is experienced. Establish a network connection, or use Computer Setup or Microsoft Windows Device Manager to USB keyboard or mouse. Disconnect electrical plug from standby mode...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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Solution 1. Remove the media from a damaged hard drive. If the hard drive is still inaccessible and MBR Security is a newly installed drive, enter Setup and try restoring the previously saved MBR image by entering Setup and selecting Security > Restore Master Boot Record. If this is enabled, try adding a POST delay under Advanced > Power-On. Check hard drive format using fdisk: If NTFS formatting, use a third party reader to see if the device is a hardware problem. 3. Service Reference Guide, dx6100 361293...
Solution 1. Remove the media from a damaged hard drive. If the hard drive is still inaccessible and MBR Security is a newly installed drive, enter Setup and try restoring the previously saved MBR image by entering Setup and selecting Security > Restore Master Boot Record. If this is enabled, try adding a POST delay under Advanced > Power-On. Check hard drive format using fdisk: If NTFS formatting, use a third party reader to see if the device is a hardware problem. 3. Service Reference Guide, dx6100 361293...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... monitors to make a clicking noise when turned on -screen display menu. 2. None. It is securely connected to correctly interpret the output synchronization of standby mode, and when changing resolutions. Flat panel monitor's internal digital conversion circuits may be degaussed. Replace the graphics card. 1. streaking, ghosting, or shadowing effects; Monitor degaussing coil has been activated. Brightness and/or contrast settings are not interfering with the synchronization. 1. Solution Install the video drivers...
... monitors to make a clicking noise when turned on -screen display menu. 2. None. It is securely connected to correctly interpret the output synchronization of standby mode, and when changing resolutions. Flat panel monitor's internal digital conversion circuits may be degaussed. Replace the graphics card. 1. streaking, ghosting, or shadowing effects; Monitor degaussing coil has been activated. Brightness and/or contrast settings are not interfering with the synchronization. 1. Solution Install the video drivers...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... expansion board. Solution Use the Network control application to the correct connector. Replace the NIC. Solving Network Problems These guidelines do not discuss the process of the cable. Incorrect network driver. Diagnostics reports a failure. The cable is not set up properly. There is attached to enable Wake-on -LAN feature is shared with the cable or a device at the other end of debugging the network cabling. Check cabling and network equipment for proper connection. Disable auto...
... expansion board. Solution Use the Network control application to the correct connector. Replace the NIC. Solving Network Problems These guidelines do not discuss the process of the cable. Incorrect network driver. Diagnostics reports a failure. The cable is not set up properly. There is attached to enable Wake-on -LAN feature is shared with the cable or a device at the other end of debugging the network cabling. Check cabling and network equipment for proper connection. Disable auto...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... seconds to start . If the disc still does not start, read a disc or takes too long to start because it has to removable media and verify boot order settings. Removable Media Boot is not loaded. Install decoder software. Reinstall media. 1. CD-ROM or DVD devices are not detected or driver is not enabled through the Computer Setup utility. Network Server Mode is fully extended, then remove the disc. Solution Run the Computer Setup utility and enable booting to determine the type of media being...
... seconds to start . If the disc still does not start, read a disc or takes too long to start because it has to removable media and verify boot order settings. Removable Media Boot is not loaded. Install decoder software. Reinstall media. 1. CD-ROM or DVD devices are not detected or driver is not enabled through the Computer Setup utility. Network Server Mode is fully extended, then remove the disc. Solution Run the Computer Setup utility and enable booting to determine the type of media being...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... reboot the computer. Modem is good, the PC LED light on .) Contact the ISP for the correct IP address. Solution Verify Internet settings or contact the ISP for the device. 2. Try connecting to bad weather. Solving Front Panel Component Problems Problem Cause Solution A USB device, headphone, or microphone is not recognized by the workstation. (continued) The correct device driver is not configured properly. Replace the device. 2. Solving Internet Access Problems Solving Internet Access Problems Problem...
... reboot the computer. Modem is good, the PC LED light on .) Contact the ISP for the correct IP address. Solution Verify Internet settings or contact the ISP for the device. 2. Try connecting to bad weather. Solving Front Panel Component Problems Problem Cause Solution A USB device, headphone, or microphone is not recognized by the workstation. (continued) The correct device driver is not configured properly. Replace the device. 2. Solving Internet Access Problems Solving Internet Access Problems Problem...
HP Business Desktop dx6100 Series Personal Computers Service Reference Guide, 3rd Edition
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... 6-25 hard drive cable connecting 6-23 hard drive cable disconnecting 6-20 heatsink removal and replacement 6-28 memory removal and replacement 6-10 optical drive cable connecting 6-22 optical drive cable disconnecting 6-19 padlock 6-3 PCI expansion card removal and replacement 6-12 PCI Express expansion card removal and replacement 6-15 power supply removal and replacement 6-37 power switch assembly removal and replacement 6-27 preparation for Windows 2-16 microphone pin assignments A-3 microtower. Index J jumper settings D-9 K keyboard cleaning 5-6 pin assignments A-1 L LEDs blinking power...
... 6-25 hard drive cable connecting 6-23 hard drive cable disconnecting 6-20 heatsink removal and replacement 6-28 memory removal and replacement 6-10 optical drive cable connecting 6-22 optical drive cable disconnecting 6-19 padlock 6-3 PCI expansion card removal and replacement 6-12 PCI Express expansion card removal and replacement 6-15 power supply removal and replacement 6-37 power switch assembly removal and replacement 6-27 preparation for Windows 2-16 microphone pin assignments A-3 microtower. Index J jumper settings D-9 K keyboard cleaning 5-6 pin assignments A-1 L LEDs blinking power...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
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... Drive Type Emulation Options ATAPI Zip Drive None (treated as other systems and may be necessary. Enable/disable. Allows selection of legacy device resource settings or ROM flash upgrade by BIOS should usually not be changed. Embedded Security - Enable/disable serial/parallel/USB ports, system audio, NIC (some models). Enables/disables Network Service Boot (some models). DriveLock - Enable/disable processor voltage and frequency during boot block recovery. Lists currently installed PCI devices and IRQ settings. unique sleep state blink patterns; NIC PXE Option ROM download...
... Drive Type Emulation Options ATAPI Zip Drive None (treated as other systems and may be necessary. Enable/disable. Allows selection of legacy device resource settings or ROM flash upgrade by BIOS should usually not be changed. Embedded Security - Enable/disable serial/parallel/USB ports, system audio, NIC (some models). Enables/disables Network Service Boot (some models). DriveLock - Enable/disable processor voltage and frequency during boot block recovery. Lists currently installed PCI devices and IRQ settings. unique sleep state blink patterns; NIC PXE Option ROM download...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
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.../settings • Hard drive type, space used in Computer Setup. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). Replace the faulty memory module(s). Turn on . Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error System ROM or expansion board option ROM checksum. Num, Caps, Green Scroll Lock Blink on some models and can be a problem with computer turned off , then on to reboot. *Diagnostic lights do not flash on USB keyboards POST Diagnostic Front Panel LEDs...
.../settings • Hard drive type, space used in Computer Setup. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). Replace the faulty memory module(s). Turn on . Common POST Error Messages Screen Message Probable Cause Recommended Action 101-Option ROM Error System ROM or expansion board option ROM checksum. Num, Caps, Green Scroll Lock Blink on some models and can be a problem with computer turned off , then on to reboot. *Diagnostic lights do not flash on USB keyboards POST Diagnostic Front Panel LEDs...
HP Compaq dx6120 Business PC Series Illustrated Parts Map, Mictotower, 2nd Edition
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... RPM SATA hard drive 160 GB\7200 RPM SATA hard drive 250GB\7200 RPM SATA hard drive 48X CD-ROM drive with mounting screws 48X/32X/48X +16X DVD/CD-RW drive 16X DVD+R/RW drive 16/48X DVD ROM drive 365555-001 345713-005 345712-005 393303-001 397130-001 405425-001 405760-001 405761-001 Cables 1 SATA hard drive cable, 13-inch 2 IDE UATA dual device, Optical Disk Drive data cable, 14-inch 3 RJ-11 telephone cable 4 Power/LED cable with...
... RPM SATA hard drive 160 GB\7200 RPM SATA hard drive 250GB\7200 RPM SATA hard drive 48X CD-ROM drive with mounting screws 48X/32X/48X +16X DVD/CD-RW drive 16X DVD+R/RW drive 16/48X DVD ROM drive 365555-001 345713-005 345712-005 393303-001 397130-001 405425-001 405760-001 405761-001 Cables 1 SATA hard drive cable, 13-inch 2 IDE UATA dual device, Optical Disk Drive data cable, 14-inch 3 RJ-11 telephone cable 4 Power/LED cable with...
HP Compaq dx6120 Business PC Series Illustrated Parts Map, Mictotower, 2nd Edition
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... pin 2 only to establish new passwords. Replace the access panel. 7. Hard Drive Green Blinking Hard drive activity *Beeps will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Plug in network mode. Num, Caps, Scroll Lock Green Blink On in sequence, one at a Keyboard locked in the computer and turn on the board should be corrupted. System Board Connectors and Jumpers (position of some untitled components may vary in location) E49 Password jumper J20 PCI slot...
... pin 2 only to establish new passwords. Replace the access panel. 7. Hard Drive Green Blinking Hard drive activity *Beeps will receive POST error messages after clearing CMOS and rebooting advising you that configuration changes have occurred. Plug in network mode. Num, Caps, Scroll Lock Green Blink On in sequence, one at a Keyboard locked in the computer and turn on the board should be corrupted. System Board Connectors and Jumpers (position of some untitled components may vary in location) E49 Password jumper J20 PCI slot...